Pyramid Hotel Group


Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 3 months ago(7/21/2021 5:16 PM)
Location : Company Name
Pyramid Hotel Group
Guest Services
Position Type
Regular Full-Time
# of Openings
Requisition ID
Requisition Post Information* : External Company Name
Pyramid Hotel Group
Requisition Post Information* : External Company URL
2129 Shattuck Avenue
Postal Code

About Us

Residence-Inn-Berkeley-RenderingThe Residence Inn by Marriott Berkeley is a new 17-story hotel with 331 suites, located at 2121 Center Street in downtown Berkeley, California, 94704 adjacent to the Museum of Modern Art. Steps away from the University of California, Berkeley and across the street from direct access to San Francisco and Oakland California via BART (Bay Area Rapid Transit System). The ground floor will include an expansive hotel lobby, breakfast space and gathering areas to work or socialize. The Hotel has an Outdoor Public Terrace at level 3, with approximately 9,000 square feet of flexible indoor function space. An Outdoor Bar, Restaurant and Deck on the 12th floor provides guests with sweeping views of the beautiful East Bay Hills and World Famous University of California, Berkeley.


Coming Soon!


Join the Brand-New Residence Inn by Marriott Berkeley!


Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.


We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!


The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.


We offer our employees the following benefits:

  • Sign On Bonus!
  • Free AC Transit Passes!
  • Free Employee Meal Plan!
  • Quarterly Bonus Program!
  • Comprehensive employee benefit/insurance programs!
  • Company Paid Life & AD&D Insurance!
  • 401K with Employer Match!
  • Paid Time Off!
  • Tuition Reimbursement!
  • Holiday Pay!
  • Travel Discounts with Marriott brand & Pyramid Hotel Group properties!

At this time, we are seeking full time Doorpersons.


Responsibilities Include:


  • Giving personal assistance to guests and visitors and is the first step in the overall check-in process.
  • Greet customers immediately with a friendly and sincere welcome and assist with luggage and offer parking needs, and also help in access to transportation
  • As a front-line representative of the Hotel, the Doorperson contributes to the creation of a positive impression of the hotel by exhibiting excellent service to all guests and performs duties in a professional and courteous manner.
  • Contribute to teamwork and harmonious working relationships with co-workers within the hotel to help ensure the highest quality of customer service.
  • Ensure that vehicle and guest movement is flowing in safe and efficient manner at all times including drive is running smoothly.
  • Provide excellent service to all customers, striving to exceed their expectation, to ensure continuous improvement of the Hotel's customer focused environment.
  • Exemplify excellent customer service toward guests, visitors and coworkers.
  • Show courtesy, compassion, and respect.
  • Communicate with all guests in a positive and professional manner.
  • Contribute to teamwork and harmonious working relationships.
  • Be responsible for overall cleanliness of the front drive, and cleaning any areas that need attention.
  • Other duties as required/assigned

***Local residents are encouraged to apply***


  • No prior experience required.
  • Prior guest service or other hospitality experience preferred.


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