Pyramid Hotel Group

Host/Hostess-Litchfield's

Hotel/Resort Name The Wigwam
Posted Date 3 months ago(8/18/2021 11:30 AM)
Location : Company Name
Pyramid Hotel Group
Location
US-AZ-Litchfield Park
Department
Food & Beverage
Position Type
Regular Part-Time
# of Openings
1
Requisition ID
2021-11134
Requisition Post Information* : External Company Name
Pyramid Hotel Group
Requisition Post Information* : External Company URL
https://careers-phg.icims.com
Address
300 East Wigwam Boulevard
Postal Code
85340

About Us

Deeply entwined with Arizona history since 1929, The Wigwam welcomes you to make a historic career move and join our family! The Wigwam is a Four Diamond property with 331 guest rooms spanned across 440 acres. The Wigwam is a renowned Arizona landmark, nestled in the community of Litchfield Park, AZ and is a true representation of an authentic Arizona experience.  We are currently seeking enthusiastic, driven individuals, with a great attitude and a passion for excellence to join us in curating incredible guest experiences and lasting memories. Come make some history with us!

 

The Wigwam is an Equal Opportunity Employer committed to a diverse and inclusive work environment. Minority/Female/Disability/Veteran

Description

Make a historic career move and join our family!

 

A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!

 

We are currently seeking an outgoing, guest service focused Host/Hostess for Litchfield's our fine dining restaurant.

 

We offer our part time employees the following benefits:

  • 401K Match
  • Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more

 

We're looking for an individual with a great Yes I Can" attitude and a caring disposition to join our restaurant team as a part time host/hostess for Litchfield's our fine dining restaurant located at The Wigwam Resort.  Current availability needs are for Thursday-Sunday evenings.

 

  • Responsible for greeting guests in a friendly, enthusiastic, professional, and timely manner.
  • Taking the guests to the tables, and starting the guests experience in a positive manner.
  • Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following restaurant standards.
  • Handle reservation book, take incoming telephone calls, note reservations and special requests by guests.
  • Serve water, stock ice, refill glassware station, and continually do running side work. Greet guests by name whenever possible during the course of meal service.
  • Perform general clerical tasks including maintaining large group party information for he manager and reservation books. Open Table
  • Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.Assist servers, bartenders, food runners and bussers when necessary.Fold napkins for meal periods to maintain an adequate supply.
  • Assist in table setting and general dining room maintenance during peak periods.
  • Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
  • 5 foot & 10 foot rule. Very important in assisting and supporting others. Within 10 feet, we as employees must smile and give eye contact to the guest. Within 5 feet of the guest we must give a sincere and welcoming greeting. Every guest is our guest; we must assist and help in all areas of the resort. Your title may not be Front Desk or Bellman. But it is our job to be that positive domino effect on employees and our guests here at the hotel. If a guest looks confused, we as employees need to be able to help and guide them in the right direction or to the correct department.

Requirements

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.  
  • Requires good communication skills, both verbal and written.
  • Knowledge of appropriate table settings and service ware.
  • Knowledge of all menu items, prices and general service procedures.
  • Must possess basic computational ability.  
  • Must possess basic computer skills.
  • Must be able to multi task.

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