Pyramid Global Hospitality

Valet/Bell Attendant

Hotel/Resort Name The Laylow Autograph Collection Hotel
Posted Date 1 month ago(10/26/2022 8:11 PM)
Guest Services
Position Type
Regular Full Time
# of Openings
Requisition ID
Requisition Post Information* : External Company Name
Pyramid Hotel Group
Requisition Post Information* : External Company URL
2299 Kuhio Ave
Postal Code

About Us

Pool 1 (night)

Literally steps away from Waikiki Beach, shopping and dining, The Laylow, Autograph Collection Hotel is a 1960’s Hawaiian Modern aesthetic hotel in lush garden surroundings. Focused on the relaxed vacation vibe, this hotel transports visitors and employees alike back in time through authentic mid-century furnishings and décor. Centrally located in the heart of Waikiki, it is just a short walk to the ocean, restaurants, shops, and nightlife; making it a fabulous place to work and further your career in the hospitality industry. Find out today what a career with Pyramid Hotel Group at The Laylow can mean for you!


Daily Task:

  • Greet and welcome every Guest. Ensure every Guest receives a fond farewell. Identify and explain hotel facilities and features to Guests while escorting them.
  • Safely and securely drive every guest vehicle. Safely and securely stores guest vehicle keys.
  • Communicate parking procedures to guests/visitors.
  • Supply guests with directions/information regarding property amenities, services, hours of operation, and local areas of interest.
  • Notify Front Office/Assistant Front Office Manager of guest reports of theft.
  • Maintain a thorough knowledge of all hotel features, layouts, room types and amenities.
  • Maintain a thorough knowledge of hotel restaurant concepts, menu price range, Hours of operation of outlets, Local area and culture.
  • Control and monitor traffic at the driveway.
  • Accommodate all Guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request.
  • Ensure that the Valet desk is attended to at all times; that all posting positions are maintained.
  • Arrange transportation or call taxi cabs for guests/visitors.
  • Follow and Perform all Marriott standards for the department.
  • Post up in assigned Posting Positions on the floor when not actively assisting a guest.
  • Perform all other job duties as assigned.




  • 1-2 years of hotel experience preferred, Experience in a luxury lifestyle hotel highly desirable.
  • 1-2 years of customer service experience required.
  • 1-2 years bell/valet experience highly desirable.
  • High School Degree or equivalent required, Bachelor’s degree in hotel or travel industry management preferred.
  • Must be able to work a flexible shift schedule to include weekdays, weekends, AM, PM and overnight shifts.
  • Must be able to present a valid state drivers license
  • Must provide a clear driving abstract, with no moving violations for the past 3 years.
  • Ability to provide legible written communication.
  • Possess a good command of English and the ability to clearly and pleasantly communicate


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