The Restaurant Supervisor assists the Restaurant Manager regarding supervision of the restaurant staff, ensuring quality product and service to restaurant customers.
Assist in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff for the efficient operation of the outlet. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments; Evaluate all restaurant team members on a timely basis to ensure consistent high standards of service.
Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Maintain rapport with all departments and attend relevant meetings.
Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service actions are met.
Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of operation.
Enter billing information into micros system in order to generate a final guest check.
Check staff attendance according to schedules; Adjust and reassign server stations, as necessary, in order to provide quality service during functions
Requirement: 1 year supervisory experience in a fine dining establishment. Good communication skills with the ability to push/pull/lift up to50lbs.
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