Pyramid Hotel Group

  • Front Office Gallery Host

    Hotel/Resort Name Hyatt Place / Hyatt House Charleston Historic District
    Posted Date 2 months ago(10/9/2018 7:10 AM)
    Location : Company Name
    Pyramid Hotel Group
    Location
    US-SC-Charleston
    Department
    Front Office
    Position Type
    Regular Full-Time
    # of Openings
    1
    Requisition ID
    2018-3852
  • About Us

    Description

    The Hyatt Place Experience.  Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests.  Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire.  Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience.  And you are the key to bringing it to life.

     

    Gallery Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

     

    The Gallery Hosts creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.   Previous guest service experience as well as the ability to communicate well with guests required.

     

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.   Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

     

    Requirements

    Knowledge of Opera system a plus. 

    Must have a Yes I Can" attitude and be available to work any shifts as needed including weekends and holidays.

    We are a drug-free work place. Pre-employment drug screen required.

    Benefits available after 90-day introductory period.

    Customer service experience is required, preferably in a hotel or related field as well as bartending experience.
    Must have schedule flexibility for both AM/PM shifts, weekends and holidays
    Requires strong command of the English language to include speaking, reading and writing
    Ability to learn quickly and work in fast paced position with guest interaction
    Must be able to multi-task
    Must be 18 years or older
    A true desire to satisfy the needs of others in a fast paced environment
    High school diploma or equivalent required
    Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
    Must possess basic computer skills, i.e. Word, Excel, etc.

     

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