Pyramid Hotel Group

  • Concierge Lounge Attendant

    Hotel/Resort Name Birmingham Marriott
    Posted Date 2 weeks ago(11/8/2018 12:17 PM)
    Location : Company Name
    Pyramid Hotel Group
    Location
    US-AL-Birmingham
    Department
    Guest Services
    Position Type
    Regular Full-Time
    # of Openings
    1
    Requisition ID
    2018-4125
  • About Us

    The superior quality and location of our Birmingham hotel will make every trip a pleasure. Centrally located off I-459 and highway 280 and near the Summit outdoor plaza, we offer a complimentary shuttle service to local businesses and restaurants within a two mile radius. If it's family fun you want, Alabama Adventure Amusement Park and the Robert Trent Jones Golf Trail are just minutes away, and our indoor pool is great for splashing with the kids. At the center of our hotel is the Marriott Greatroom; flexible seating and spaces with a contemporary style and design, a coffee bar proudly serving Starbucks® coffee, and a chef-crafted menu of small plates and pours. Guest rooms feature ultra comfortable bedding, flat screen LCD HDTVs, and ergonomic work spaces. For your important meeting or special occasion, our state-of-the-art event facilities, custom catering and certified wedding planner are perfect for a flawless event.

    Description

    The Birmingham Marriott is located ont he corner of Grandview Parkway and Highway 280.

     

    We offer a medical/dental/vision/401k and a great team atmosphere.

     

     

    EXAMPLES OF DUTIES: 

    • Greet customers immediately with a friendly and sincere welcome. Use a clear, understandable speaking voice, exercise judgement, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs. 

     

    • Organize set-up and monitor food & beverage program in Concierge Lounge. 
    • Assist guest with food and beverage, including serving guest and cleanup. 
    • Handle guest complaints, conducting through research to develop the most effective solutions and negotiate results.

     

    Other duties as assigned

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