Pyramid Hotel Group

  • Front Office Manager

    Hotel/Resort Name Crowne Plaza Danbury
    Posted Date 2 weeks ago(11/9/2018 5:31 PM)
    Location : Company Name
    Pyramid Hotel Group
    Location
    US-CT-Danbury
    Department
    Front Office
    Position Type
    Regular Full-Time
    # of Openings
    1
    Requisition ID
    2018-4135
  • About Us

    Located just off Interstate 84, Crown Plaza Danbury—with its 243 guest rooms—is easily accessible to all the conveniences that Danbury, Connecticut has to offer. We are a great choice for companies large and small planning their next meeting or social event in western Connecticut, with our amazing 23,000 square feet of flexible meeting and banquet space and the largest ballroom in Danbury. Not only is the Crown Plaza Danbury a great place to stay, it is an even better place to work and further your hospitality career. You owe it to yourself to see what a career at the our hotel can mean for you—apply today!

    Description

    We are seeking a dynamic individual who is motivational, passionate, and fun! We want you to lead our Front Office Team to ensure the effortless and seamless movement of guests in and out of the hotel, and to provide exceptional levels of service throughout our guests' stay.

    The Front Office Manager will be responsible for the day-to-day operations of the front office guest services team, PBX, and bell staff. The Front Office Manager will assure guest service standards are being applied consistently and that all hotel and department policies and procedures are followed and adhered to.

    Requirements

    Must have excellent communication skills, written and verbal, and relate to guests� concerns and work well in groups.

    Strong interpersonal and employee relation skills are a must with the ability to mentor, train and develop staff. Te ability to motivate and drive the staff is essential.

    Must have a strong knowledge of computers, Microsoft Excel, Microsoft Word, etc.

    Must be able to handle multi-tasking and be goal- and results-oriented.

    Must have strong time management skills to meet deadlines.

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