The welcoming DoubleTree by Hilton Manchester Downtown hotel is conveniently located less than five miles from the Manchester-Boston Regional Airport (MHT). As Manchester's only full-service downtown hotel, we are within walking distance to great restaurants, an off-Broadway theatre, the Southern NH arena and nightlife.
This modern, high-rise hotel offers spacious guest rooms and suites with complimentary WiFi and renovated bathrooms. All rooms include thoughtful amenities including a refrigerator and a work desk with multiple device access. Enjoy scenic views from the upper floors, and upgrade to a suite for a separate living pace and a curved television.
There are two restaurants on site. The lobby café offers a full, hot breakfast buffet and plated American breakfasts, as well as peaceful views of the park outside. Enjoy American cuisine in a casual setting for lunch and dinner at JD's Tavern.
The health club on the third floor includes treadmills, universal machines and free weights. Take a swim at our indoor heated pool. The adjacent full-service spa and salon, Spa Within, offers massages, manicures and more.
The hotel offers an abundance of meeting space. A total of 65,000 sq. ft. of well-designed and flexible meeting space includes a 30,000 sq. ft. exposition center. There is an on-site audio visual company that offers full meeting support
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.
The Front Desk Agent will:
Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
High school diploma preferred.
Previous hotel front desk experience is required.
Licenses or certificates:
No special licenses required. Individuals are required to meet the minimum bonding standards.
All employees must maintain a neat, clean and well groomed appearance (specific standards available).
Applicants with additional language skills a plus.
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