This property is located in the heart of downtown Birmingham, AL, ideally situated in the city's vibrant Southside neighborhood. It's a great place to work! Only seven miles from Birmingham International Airport (BHM) and adjacent to the University of Alabama (UAB) campus, this property is only two blocks from the Five Points South Historic District, and within walking distance of seven hospitals including UAB Hospital, Kirklin Clinic and Children’s Health Systems. Our clients enjoy retreating to our spacious guest rooms which feature signature bedding, high-speed internet access and a large desk with an ergonomic chair—first-class service and a first-class staff. Our lobby lounge and 808 South-A bistro deliver quality food in a casual environment and make our hotel a pleasant and comfortable environment for guests and employees alike. We have 15,000 sq. ft. of flexible meeting and event space plus a dedicated event and catering staff, and we're an attractive venue for business meetings, conferencse and special events that can handle up to 900 guests. Working here, you'll have access to the University of Alabama at Birmingham, and can attend UAB graduation and sporting events. You'll also be able to explore Birmingham’s history as an industrial city at the Vulcan Park & Museum and Sloss Furnaces, and learn about events in U.S. history that affected our city at the Birmingham Civil Rights Institute. When you're not working at the hotel, you may want to spend a day at the Birmingham Zoo & Botanical Gardens or the McWane Science Center, or attend races at Barber Motorsports Park. We're always looking for dedicated, service-oriented employees who want to build their career in the hospitality industry. Come join us!
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.
The Front Desk Agent will:
Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
High school diploma preferred.
No prior experience required. Prior hospitality experience preferred.
Licenses or certificates:
No special licenses required. Individuals are required to meet the minimum bonding standards.
All employees must maintain a neat, clean and well groomed appearance (specific standards available).
Applicants with additional language skills preferred.
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