Pyramid Hotel Group

  • Group Sales Manager

    Hotel/Resort Name Boston Harbor Hotel
    Posted Date 4 days ago(1/14/2019 12:10 PM)
    Location : Company Name
    Pyramid Hotel Group
    Position Type
    Regular Full-Time
    # of Openings
    Requisition ID
  • About Us

    The Boston Harbor Hotel is Boston’s premier waterfront hotel, where luxury service is personal.

    We offer a competitive and comprehensive compensation and benefits package, as well as growth opportunity.

    All candidates must display superior service orientation, be willing to learn and work as part of our team.  Due to the nature of our business, schedule flexibility is required for all positions.




    Bachelor’s degree, preferably specializing in Hospitality, Sales or equivalent experience is required.



    Must have at least three (3) or more years of strong Sales and Logistics experience with knowledge of the local Massachusetts and North East market preferred.


    Must have experience with a Full-Service Luxury Hotel, or other related/equivalent field may be considered. Previous experience in a Sales Manager role is required.



    The primary responsibilities for the Group Sales Manager include but are not limited to:

    • Manage sales activities such as sales calls, site visits, and cold calling when necessary to generate revenue and book business.
    • Responsible for meeting and exceeding revenue goals.
    • Develop and implement strategic plans and actions to achieve hotel’s financial goals for rooms, rate and revenue goals.
    • Maximize revenue by selling all facets of the hotel, both orally and written form to previous, current and prospective clients.
    • Complete all necessary correspondence for operating departments in order to execute the functions as contracted.
    • Service all groups while in-house as required by level of commitment in contracts.
    • Partnering with the Hotel’s Conference Services, Catering and Banquets teams to ensure effective booking turnovers and positive client experiences, while ensuring all contractual agreements with the customer have been met.
    • Conduct weekly site visits, while entertaining clients as deemed appropriate for potential business for that account.
    • Handle account details for all pertinent aspects of solicitation and closing are complete and documented.
    • Follow all established policies and procedures relating to administration of accounts and ultimate booking of business.
    • Attend industry related events to generate new business.
    • Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible.
    • Ensure all proposals and contracts are presented to the client accurately and effectively, while operating in accordance with strategic objectives to exceed market driven group revenue components.



    In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences:

    • Ability to travel for sales calls, including representation of the company at tradeshows and conferences as necessary.
    • Proven record of penetrating markets, while developing market segments.
    • Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
    • Demonstrated ability to work with maximum efficiency, accuracy and attention to detail.
    • Must have experience in all Microsoft Office and industry relevant Sales systems.
    • Ability to work effectively in Microsoft Excel to create spreadsheets regularly
    • Demonstrated ability to work cohesively with a team.
    • Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
    • Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
    • Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.

    The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.


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