Pyramid Hotel Group

  • Food & Beverage Server

    Hotel/Resort Name The Westin Grand Cayman Seven Mile Beach Resort & Spa
    Posted Date 10 months ago(2/21/2019 12:06 PM)
    Location : Company Name
    Pyramid Hotel Group
    Location
    KY-Grand Cayman
    Department
    Food & Beverage
    Position Type
    Regular Full-Time
    # of Openings
    1
    Requisition ID
    2019-4898
  • About Us

    Fronting famous Seven Mile Beach, The Westin Casuarina Resort & Spa boasting 343 guest rooms and suites with over 60,000 sf of meeting space is in the heart of Grand Cayman. Named to Condé Nast Traveler’s 2002 Gold List, the resort has been recognized for its across-the-board excellence, and offers employees a wide variety of services and diversions in an exclusive resort setting.

    Description

    POSITION PURPOSE

    Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.

     

     

    ESSENTIAL FUNCTIONS

     

    AVERAGE %

    OF TIME

    60%                            Take orders for and serve all food and beverage requests, using suggestive selling techniques.  Clear tables during service.  Control guest checks and secure proper payment.

     

    20%                            Ensure station and table set-ups are complete and perform various side duties as assigned by the Restaurant Supervisor.

     

    20%                            Maintain proper condition and cleanliness of dining areas and servicing equipment.

     

     

    Other:

    Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

     

    Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.  In addition, attendance at all scheduled training sessions and meetings is required.

     

    Upon employment, all employees are required to fully comply with Westin rules and regulations for the safe and effective operation of the hotel’s facilities.  Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment

     

     

    SUPPORTIVE FUNCTIONS

    In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

     

    • Additional duties as necessary and assigned.

    Requirements

    SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

    The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

     

    • Must be able to speak, read, write and understand the primary language(English) used in the workplace.

     

    • Must be able to read and write to facilitate the communication process.

     

    • Requires good communication skills, both verbal and written.

     

    • Must possess basic computational ability.

     

    • Must possess basic computer skills.

     

    • Knowledge of the appropriate table settings and service ware.

     

    • Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.

     

     

     

     

    Physical Demands

     

    • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.

     

    • Must be able to stand and exert well-paced mobility for up to 4 hours in length.

     

    • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.

     

    • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.

     

    • Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.

     

    • Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently.

     

    • Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.

     

    • Must be able to exert well-paced ability in limited space.

     

    • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.

     

    • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

     

    • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.

     

    • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

     

    • Requires manual dexterity to use and operate all necessary equipment.

     

     

     

     

     

    QUALIFICATION STANDARDS

    Education

    High school or equivalent education required.

     

    Experience  

    Two years experience as food server in full service restaurant is required.  Customer service experience preferred.

     

    Licenses or Certificates  

    Must be minimum age to serve alcohol.

     

    Grooming

    All employees must maintain a neat, clean and well-groomed appearance per Westin Hotel standards.

     

    This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

     

    All job descriptions are subject to a periodic review. Other duties will be assigned to you that directly relates to the duties of a Server from time to time.  Changes will be discussed prior to or at the time of amendment.

     

    This position requires working a flexible schedule of day and/or evening shifts including weekends and public holidays and is also on call from time-to-time. The applicant must meet the minimum requirements and must be able to speak, read, write and understand English, which is the primary language in the workplace.

    Benefits: health Insurance, Pension, Vacation & Sick Leave as required by the Cayman Islands Law.

     

    EOE

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