Pyramid Hotel Group

  • Restaurant Server

    Hotel/Resort Name Luxe City Center Hotel
    Posted Date 5 months ago(7/15/2019 11:29 PM)
    Location : Company Name
    Pyramid Hotel Group
    Location
    US-CA-Los Angeles
    Department
    Food & Beverage
    Position Type
    Regular Part-Time
    # of Openings
    1
    Requisition ID
    2019-6315
  • About Us

    Description

    We're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly "can-do" attitude.

    The Restaurant Server maintains a clean work area and makes sure all supplies are stocked, and carries out all duties in accordance with the high quality standards of Pyramid Hotel Group.

    SCOPE

    Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.

     

    PRIMARY RESPONSIBILITIES

    • Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
    • Inform guests of specials and menu changes.
    • Make recommendations you genuinely feel your guests will enjoy.
    • Answer questions about our food, beverages and other restaurant functions and services.
    • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
    • Deliver food and beverages from kitchen and bar to guests in a timely matter.
    • Perform side work at the start and end of each shift as required by service station assignment.
    • Maintain clean service areas.
    • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
    • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
    • Be ready and willing to assist fellow servers as situations arise.
    • Be ready and willing to assist busperson with clearing and resetting tables.
    • Thank guests for their visit and invite them to return.
    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

    Requirements

    EXPERIENCE

    • Restaurant server experience preferred
    • Previous customer service experience required.

    CERTIFICATION

    • Must have a valid food handler and alcohol server certification

    HOURS

    • Must be able to work a flexible shift including weekends and holidays.
    • Must be able to work morning shift starting at 5:30am

     

    EEOE/MFV

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