Pyramid Hotel Group

  • At Your Service Agent

    Hotel/Resort Name Sheraton/Le Meridien Charlotte Hotel Complex
    Posted Date 4 months ago(7/31/2019 1:53 PM)
    Location : Company Name
    Pyramid Hotel Group
    Guest Services
    Position Type
    Regular Full-Time
    # of Openings
    Requisition ID
  • About Us

    Sheraton Le Meridien Sunset photo

    Located in Charlotte's Uptown Business District, the completely renovated Sheraton Charlotte and Le Méridien Charlotte Towers, each with its own entrance and lobby, share a 24-hour fitness center, spa, indoor and outdoor pools, pool bar, underground parking, 55,000 square feet of flexible meeting space and have a total of six restaurants and 605 guestrooms and suites. Additionally, Le Méridien Charlotte features a spectacular rooftop bar that showcases beautiful views of the downtown Charlotte skyline. Find out today what a career at the Sheraton Charlotte and Le Méridien Charlotte Towers with Pyramid Hotel Group can mean for you!


    We are looking for an upbeat, outgoing, detail-oriented individual to join our team as an At YOur Service Agent. This person will be operating our phone systems, interacting with guests, and providing quality service to every guest, every stay. The AYS department is critical in ensuring we promptly and accurately give guests the answers they need to have a pleasant stay with us. The ideal candidate will be able to multi-task, e a forward-thinker, and always serve the guest with a positive attitude. 


    Benefits include:

    -Full medical, dental & vision 

    -Free parking in uptown

    -Discounted bus pass program 

    -Easy access to the bus line 


    ......and so much more!!!


    Previous hospitality expereince required 

    Preferred 1-2 years hotel front desk or AYS expereince 


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