Pyramid Hotel Group

  • Restaurant Manager

    Hotel/Resort Name The Lytle Park Hotel
    Posted Date 3 months ago(9/17/2019 8:22 AM)
    Location : Company Name
    Winegardner and Hammons Hotel Group
    Location
    US-OH-Cincinnati
    Department
    Food & Beverage
    Position Type
    Regular Full-Time
    # of Openings
    2
    Requisition ID
    2019-6527
  • About Us

    Description

    We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest experience, and exceptional Beyond compare service attitude, for the position of Food & Beverage Manager. The Food & Beverage Manager will lead the dining room, and oversee the flawless execution of superior service while ensuring all company policies and standards are met.

     

    The primary responsibilities for the Food & Beverage Manager will include but are not limited to:

    • Assist the Restaurant General Manager in leading the daily operations of the restaurant, while managing the day-to-day activities and assignments of the Front and Heart of the House staff.
    • Organize and assist with conducting pre-shift and departmental meetings, communicating information to the team members, such as house count and menu changes.
    • Create weekly schedules to ensure proper coverage to service expected business levels.
    • Work seamlessly, collaboratively and in tandem with the Restaurant General Manager to create memorable dining experiences for our guests.
    • Accurately execute all policies with improvement to quality, service and operations.
    • Engage in ongoing development of Front of the House staff while holding the team accountable for performance and maintaining standards.
    • Assist in developing training programs
    • Achieve quality and guest satisfaction goals; respond in a courteous and prompt manner to all guest questions, complaints and/or requests.
    • Promote teamwork and quality service through daily communication and coordination with other departments.
    • Ensure consistent adherence to Forbes Five-Star service and Lytle Park Hotel brand standards, ensuring elevated products and service is delivered.
    • Must be present on the floor during peak business periods, to ensure guest satisfaction
    • Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible.
    • Create an environment of engagement for team members, while being a liaison between team members and management.
    • Assist the Restaurant General Manager with special projects as assigned.

    Requirements

    Experts at The Lytle Park Hotel must possess our core values to assist with realizing our mission of Honored Hospitality.

    • Positive
    • Genuine
    • Honorable
    • Caring
    • Passionate
    • Open Minded

    Education:

    Bachelor’s degree, preferably specializing in Hospitality, Food & Beverage and or equivalent experience is required.

     

    Experience:

    Must have at least two (2) or more years of strong Food & Beverage Supervisory and/or Management experience in a Full-Service Restaurant, with previous experience in a Luxury Environment preferred, or other related/equivalent field may be considered.

     

    Licenses or Certificates

    Preferably TIPS and ServSafe Certification

     

    The Lytle Park Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed