Pyramid Hotel Group

  • Room Attendant

    Hotel/Resort Name Embassy Suites by Hilton Palm Desert
    Posted Date 3 months ago(11/4/2019 2:49 PM)
    Location : Company Name
    Pyramid Hotel Group
    US-CA-Palm Desert
    Position Type
    Regular Part-Time
    # of Openings
    Requisition ID
  • About Us


    One of the newest hotels to join the Pyramid Hotel Group Family, the Embassy Suites by Hilton Palm Desert is centrally located in the resort city of Palm Desert, CA, and only 12 miles from Palm Springs. 


    Boasting 198 suites, over 10,500 square feet of meeting space and our restaurant, Sonoma Grille, our hotel is not only a great place to stay, it's an even better place to work!


    Find out today what a career at the Embassy Suites by Hilton Palm Desert and Pyramid Hotel Group can mean for you! 



    Pyramid Hotel Group is committed to being the best, most desirable employer in the industry.

    To achieve this goal, we recognize the importance of providing respect, support and rewards to all of our people.  We seek motivated and enthusiastic team players to join Pyramid Hotel Group who believe in these same values.

    Pyramid is comprised of a diverse group of individuals. Some of our people have worked together for many years; others have recently joined our team, but all bring dynamic insights and perspectives.  Together we strive for excellence in every endeavor.


    As a Room Attendant, you’ll be responsible for cleaning and maintaining assigned guestrooms

    Key responsibilities of a Room Attendant include:

    • Cleaning assigned guestrooms in accordance with company standards (changing bed linen, cleaning bathrooms, vacuuming, dusting, etc.)
    • Replenishing amenities and supplies in assigned guestrooms
    • Stocking and maintaining Housekeeping cart
    • Reporting maintenance issues to Supervisor immediately
    • Greeting guests in hallways in a pleasant and friendly manner


    The minimum qualifications for the Room Attendant position are:

    • Ability to work in a fast-paced environment
    • Ability to perform job functions with attention to detail, speed and accuracy
    • Ability to move perform frequent and repetitive movements, including bending and stooping
    • Must be able to lift, push, and pull a moderate weight frequently
    • Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
    • Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of the minimum number of rooms assigned
    • Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests
    • Previous cleaning experience preferred Must be a team player, flexible to cover different shifts, work well with others
    • Must have open availability; be able to work AM/PM/Weekends/Holidays
    • Must be able to work well with other Department team members
    • Must be proficient in both speaking and writing English
    • Be efficient working under high-pressure situations
    • Must be able to work independently and make independent decisions
    • Able to provide solutions to guests when issues are brought to your attention
    • Able to multi-task & keep working areas clean & organized
    • Prefer knowledge of local areas but not required
    • Must have at least 6 months experience in cash handling & customer service
    • Be on time to come to work and leave work on time
    • Have reliable transportation to come to work
    • Must appear professional and ready to work at beginning of shift
    • Must adhere to the required dress code
    • Must be warm, friendly and hospitable
    • Know how to go beyond what is required to make guests stay excellent
    • Present a smiling and friendly demeanor all the time
    • Have a "can do it all" attitude
    • Attends to all duties as assigned


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