Pyramid Hotel Group

  • Houseperson

    Hotel/Resort Name Embassy Suites by Hilton Palm Desert
    Posted Date 3 months ago(8/30/2019 11:18 PM)
    Location : Company Name
    Pyramid Hotel Group
    US-CA-Palm Desert
    Position Type
    Regular Part-Time
    # of Openings
    Requisition ID
  • About Us


    One of the newest hotels to join the Pyramid Hotel  +Group Family, the Embassy Suites by Hilton Palm Desert is centrally located in the resort city of Palm Desert, CA, and only 12 miles from Palm Springs. 


    Boasting 198 suites, over 10,500 square feet of meeting space and our restaurant, Sonoma Grille, our hotel is not only a great place to stay, it's an even better place to work!


    Find out today what a career at the Embassy Suites by Hilton Palm Desert and Pyramid Hotel Group can mean for you! 



    Pyramid Hotel Group is committed to being the best, most desirable employer in the industry.

    To achieve this goal, we recognize the importance of providing respect, support and rewards to all of our people.  We seek motivated and enthusiastic team players to join Pyramid Hotel Group who believe in these same values.

    Pyramid is comprised of a diverse group of individuals. Some of our people have worked together for many years; others have recently joined our team, but all bring dynamic insights and perspectives.  Together we strive for excellence in every endeavor.


    As the Houseperson, you will:

    • Clears all used laundry from guestrooms, room attendant carts, and public spaces while properly sorting and storing laundry for processing
    • Tracks the inventory, disbursement for all linens, cleaning supplies, laundry supplies, etc.
    • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
    • Greet guests in a friendly manner
    • Project an image of professionalism, friendliness and willingness to provide personalized service to our guests


    • Must be a team player, flexible to cover different shifts, work well with others
    • Must have open availability; be able to work AM/PM/Weekends/Holidays 
    • Must be able to work well with other Department team members
    • Must be proficient in both speaking and writing English
    • Be efficient working under high-pressure situations
    • Must be able to work independently and make independent decisions
    • Able to provide solutions to guests when issues are brought to your attention
    • Able to multi-task & keep working areas clean & organized
    • Prefer knowledge of local areas but not required
    • Must have at least 6 months experience in cash handling & customer service
    • Be on time to come to work and leave work on time
    • Have reliable transportation to come to work
    • Must appear professional and ready to work at beginning of shift
    • Must adhere to the required dress code
    • Must be warm, friendly and hospitable
    • Know how to go beyond what is required to make guests stay excellent
    • Present a smiling and friendly demeanor all the time
    • Have a "can do it all" attitude
    • Attends to all duties as assigned


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