Pyramid Hotel Group

  • Director of Food & Beverage

    Hotel/Resort Name Tarrytown House Estate and Conference Center
    Posted Date 7 days ago(12/9/2019 4:37 PM)
    Location : Company Name
    Pyramid Hotel Group
    Location
    US-NY-Tarrytown
    Department
    Food & Beverage
    Position Type
    Regular Full-Time
    # of Openings
    1
    Requisition ID
    2019-7024
  • About Us

    Located only 25 minutes from New York City, Tarrytown House Estate is the perfect escape in the beautiful Historic Hudson Valley. Guests delight in the region's physically pleasant ambience brought about by the neighboring residences and sites in areas such as White Plains and Sleepy Hollow.

     

     

     

    Our charming Westchester hotel features:

    • 26 sprawling acres overlooking the Hudson River
    • Fully-equipped fitness center
    • Indoor and outdoor swimming pools for year-round enjoyment
    • Regulation hard surface tennis & volleyball courts
    • On-call massage therapists
    • Close proximity to historic sites, including Washington Irving's Sunnyside, Lyndhurst Castle, Kykuit Estate, & more

    Description

    The objectives of the Director of Food & Beverage are to achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively.

     

    Duties include:

    • Responsible for motivating and managing a team of front and back of the house food and beverage management.
    • Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
    • Participate in total hotel management as a member of the Hotel Executive Committee
    • Implement and maintain F&B sales/marketing programs
    • Direct and oversee development of employees
    • Hire, train, empower, coach and counsel, performance and salary reviews
    • Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
    • Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
    • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
    • Implement procedures to increase guest and associate satisfaction
    • Exercise quality control for both food and beverage
    • Maintaining standards of service and ensure their implementation
    • Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards
    • Maintain communications with Corporate Staff
    • Coach and counsel employees to reflect brand service standards and procedures

     

    Requirements

    • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
    • 6 years or more of progressive hotel Food and Beverage experience
    • With opening hotels, previous hotel pre-opening experience preferred
    • Service oriented style with professional presentations skills
    • At least 3 years’ experience in a senior role in a food and beverage environment
    • Proven leadership skills
    • Hotel/Hospitality degree an asset
    • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
    • Clear concise written and verbal communication skills in English
    • Must be proficient in Microsoft Word and Excel
    • Must have excellent organizational, interpersonal and administrative skills
    • Experience implementing new F&B concepts

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