Pyramid Hotel Group

  • Complex Group Sales Manager

    Hotel/Resort Name AC Hotel by Marriott Miami Aventura
    Posted Date 1 month ago(10/25/2019 9:41 PM)
    Location : Company Name
    Pyramid Hotel Group
    Position Type
    Regular Full-Time
    # of Openings
    Requisition ID
  • About Us

    Come be part of Pyramid Hotel Group and the culture that puts its people first at the The AC Hotel Aventura by Marriott! This hotel boasts 233 guestrooms and 2,500 square feet of meeting space. 


    Come find out what a career with Pyramid Hotel Group at the AC Hotel Aventura by Marriott could mean for you!


    The AC Hotel Miami Aventura and the Aloft Hotel Miami Aventura are searching for a Complex Group Sales Manager to join their dynamic team. The Complex Group Sales Manager solicits new accounts, and nurtures/grows existing client relationships that provide Group Business that ensures maximization of revenue in order to achieve and/or exceed revenue goals.



    Include but limited to the following; other duties may be assigned.





    55%Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.


    15%    Prepare correspondence to customers, internal booking reports and file maintenance.


    10%Participate in daily business review meeting, training and other catering sales related meetings as required.


    10%Work with other departments within the hotel to provide quality service to customers.


    5%Attend trade shows, community events and industry meetings.


    5%Develop and maintain knowledge of market trends, competition and customers.





    Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.


    Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.  In addition, attendance at all scheduled training sessions and meetings is required.


    Upon employment, all employees are required to fully comply with Pyramid Hotel Group’s rules and regulations for the safe and effective operation of the hotel’s facilities.  Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.







    In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager, based upon the particular requirements of the hotel.


    Professionally represent the hotel at all industry/community functions.

    Participate as team player with all departments.


    Assist with projects and reports.  




    The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities.


    Must be able to speak, read, write and understand the primary language(s) used in the workplace.  

    Must be able to read and write to facilitate the communication process.


    Requires good communication skills, both verbal and written.


    Most tasks are performed in a team environment with the employee acting as a team leader.  There is minimal direct supervision.


    Knowledge of all departments of hotel.  


    Ability to communicate customer needs and resolve complaints.  


    Sales ability and skill in both oral and written form.


    Ability to identify and develop accounts with individual guest room needs.  


    Ability to establish and master goals.  


    Must possess basic computational ability.


    Must possess computer skills, including but not limited to Microsoft Word, Excel and Delphi.





    Most work tasks are performed indoors.  Temperature is moderate and controlled by hotel environmental systems.  


    Must be able to sit at a desk for up to 5 hours per day.  Walking and standing are required the rest of the working day.  This may include traveling to and from meetings.  Length of time of these tasks may vary from day to day and task to task.


    Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.


    Must be able to lift up to 15 lbs. occasionally.


    Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.


    Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.


    Vision occurs continuously with the most common visual functions being those of near vision and depth perception.


    Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.







    High school or equivalent education required.  Bachelor’s Degree preferred.




    Past hotel sales experience preferred.


    Licenses or certificates:


    Not applicable.


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