Pyramid Hotel Group

  • Night Auditor

    Hotel/Resort Name Hilton Garden Inn Phoenix Airport North
    Posted Date 1 month ago(10/31/2019 1:02 PM)
    Location : Company Name
    Pyramid Hotel Group
    Location
    US-AZ-Phoenix
    Department
    Front Office
    Position Type
    Regular Full-Time
    # of Openings
    2
    Requisition ID
    2019-7379
  • About Us

    Located near Phoenix’ Sky Harbor Airport, the Hilton Garden Inn Phoenix Airport North provides a central location for travelers as well as those looking to explore all hat Phoenix has to offer. Attractions near the hotel include Sun Devil Stadium, Phoenix Zoo, Chase Field, US Airways Arena, Rawhide Western Town, and the Desert Botanical Gardens. On-site activities include a fitness center and outdoor pool, and the hotel is conveniently close to public golf courses, hiking and other outdoor activities.

    Description

    You’re like the super hero of accounting. You arrive in the night, dive deep into the books, and reveal anything out of place. You leap to the front desk, attending to that travel-weary guest. And with accurate precision before the sun rises, you draw a clear picture using the night’s data for the new day’s action. Who was that? It could be you as Night Auditor for the Hilton Garden Inn Phoenix Airport North for Pyramid Hotel Group, a top 10 management company in the country.

    As Night Auditor, you will

    • Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud.
    • Audit, balance, post and report on front desk, rooms, and all food and beverage outlets’ cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management.
    • Provide rooms management with a clear picture of their performance using the data gathered.
    • Run the night audit final, after ensuring all revenue is in balance.
    • Attend to guest needs at the front desk.

    JOB OVERVIEW:  Balance room, restaurant and bar work daily.  Post and balance charges and settlements in a timely and efficient manner.  Maintain files and reset the systems for next day operations.

    ESSENTIAL JOB FUNCTIONS:

    1.            Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.

    2.            Run audit reports/journals from the front office system, Point of Service and the computer.

    3.            Make corrections and adjustments and handle all computer problems that might occur throughout the shift.

    4.            Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.

    5.            Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.

    6.            Comply with attendance rules and be available to work on a regular basis.

    7.            Perform any other job related duties as assigned.

    Requirements

    Fundamentals

    High school education or equivalent experience is required. An Accounting background is preferred but not required. This position requires attention to detail and the ability to compile facts and figures. In addition to general office equipment, you will regularly operate Interstate systems and software, including a cash register. You must be able to communicate effectively and courteously over the telephone and in person. This position may occasionally require lifting luggage up to 50 pounds.

    REQUIRED SKILLS AND ABILITIES:

    Must have the ability to communicate in English.  Self-starting personality with an even disposition.  Maintain a professional appearance and manner at all times.    Can communicate well with guests.  Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.  Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.  Ability to effectively deal with guest and employee concerns in a friendly and positive manner.    Ability to access and accurately input information using a moderately complex computer system.

    PERFORMANCE STANDARDS

    Customer Satisfaction: 

    Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Pyramid Hotel Group staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Pyramid Hotel Group associate is a guest, every working minute of every day. 

    Work Habits:

    In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

    Safety & Security: 

    The safety and security of our guests and associates is of utmost importance to Pyramid Hotel Group.  Every Pyramid Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

    NOTE:  

    This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.  Furthermore, the specific examples in each section are not intended to be all-inclusive.  Rather, they represent the typical elements and criteria considered necessary to perform the job successfully.  Other job-related duties may be assigned by the associate’s supervisor.

    Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

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