Pyramid Hotel Group

  • Room Attendant

    Hotel/Resort Name Hilton Philadelphia at Penn's Landing
    Posted Date 3 weeks ago(11/18/2019 4:08 PM)
    Location : Company Name
    Pyramid Hotel Group
    Location
    US-PA-Philadelphia
    Department
    Housekeeping
    Position Type
    Regular Full-Time
    # of Openings
    3
    Requisition ID
    2019-7499
  • About Us

    The Hilton Philadelphia at Penn’s Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it’s the only hotel located directly on the Delaware River Waterfront at Penn’s Landing in Philadelphia’s downtown. The Hilton Philadelphia at Penn’s Landing’s 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32” LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.

    Description

    The Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service.  Specifically, the Room Attendant is responsible for performing the following tasks to the highest standards:

    • Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
    • Change and replenish bed linens, towels and guest amenities, as needed
    • Perform deep cleaning tasks, as needed
    • Stock, maintain and transport housekeeping supply cart on a daily basis
    • Dispose of trash and recyclables
    • Respond to special guest requests in a timely, friendly and efficient manner
    • Perform guest turn down service, as needed

    Requirements

    QUALIFICATION STANDARDS 

    • Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. 
    • Experience: Prior housekeeping and/or other prior hospitality experience preferred. 
    • Licenses or certificates: No special licenses required. CPR certification and/or First Aid training preferred. 
    • Grooming: All employees must maintain a neat, clean and well-groomed appearance (specific standards available). 
    • Note: This is a full-time non-exempt position that requires working weekends and holidays.

     

    SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

    The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. 

     

    • Ability to arrive to work on time and when scheduled
    • Physically able to move large objects, such as: carts, large bags of linens, ironing board
    • Physically able to operate cleaning equipment, such as: vacuum cleaners, brooms, spray bottles
    • Ability to read and recognize room/suite numbers
    • Ability to communicate effectively with guests and team members verbally or in written form
    • Ability to learn, follow, and enforce standards of cleanliness as the apply to all aspects of rooms/suites
    • Ability to follow all safety procedures/standards and able to recognize and act in emergency situations

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