Pyramid Hotel Group

  • Housekeeping Supervisor

    Hotel/Resort Name JetBlue Lodge
    Posted Date 3 weeks ago(11/27/2019 9:39 AM)
    Location : Company Name
    Pyramid Hotel Group
    Location
    US-FL-Orlando
    Department
    Housekeeping
    Position Type
    Regular Full-Time
    # of Openings
    1
    Requisition ID
    2019-7548
  • About Us

     

    Located within the Orlando International Airport campus, the JetBlue Lodge is a 200-room full service lodging facility built to compliment its neighboring facility, the JetBlue Training Center.  It will feature approximately 1,000 square feet of meeting space, high-end café style eatery, bar/lounge and grab & go option, as well as various outdoor recreational facilities to encourage interaction amongst its guests.

     The Lodge will play host JetBlue’s new-hire orientation and training; on-going pilot, crew and flight attendant training; traditional pilot and crew overnights; JetBlue vendors and partners; and JetBlue executives.  Its facilities will serve two purposes  - to provide four-star lodging and service to these various JetBlue constituents, and serve as an extension of the training and culture that JetBlue aims to deliver within its Training Center.

     Serving as the “Living Room” for what will become the broader JetBlue Training Campus, the lodge will be a place for its guests to congregate, communicate, expound upon the day’s training lessons and programs, and socialize.  All the while, the structure, style, service and culture will be that of JetBlue – creating consistent style, culture and messaging for guests throughout the broader JetBlue campus.

    Description

    The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include:

    • Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas.
    • Inspect guest rooms, public areas, & heart of the house for cleanliness.
    • Train, motivate, coach, counsel, & discipline staff members.
    • Maintain a regularly scheduled cleaning program.
    • Prepare weekly schedule.
    • Maintain supply and linen inventories.
    • Update room statuses in the computer.
    • Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

    Requirements

    Minimum Experience, Education, Skill & Physical Requirements:

    • High School diploma or equivalent required
    • Must be able to read, write, understand and speak the English language
    • Previous supervisory experience strongly preferred
    • General knowledge of cleaning chemicals and their safety preferred
    • Must be able to lift up to 20 pounds and carry up to 10 pounds
    • Must be able to spend the majority of the day walking, twisting, bending, pushing and pulling
    • Strong attention to detail required
    • Must be able to work under pressure and simultaneously prioritize multiple projects
    • Must be flexible in hours and days worked
    • Must be capable of working in a fast paced environment with multiple interruptions
    • Excellent communication and interpersonal skills with the ability to interact with many types of personalities

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