Pyramid Hotel Group

  • Food and Beverage Supervisor

    Hotel/Resort Name Hilton San Antonio Hill Country
    Posted Date 1 week ago(11/28/2019 9:46 AM)
    Location : Company Name
    Pyramid Hotel Group
    Location
    US-TX-San Antonio
    Department
    Food & Beverage
    Position Type
    Regular Full-Time
    # of Openings
    1
    Requisition ID
    2019-7556
  • About Us

    This modern hotel is 1.4 miles from SeaWorld San Antonio and 13.7 miles from the Six Flags Fiesta Texas amusement park. The property attracts upscale clientele: All rooms offer ranch-inspired decor, marble bathrooms and custom-designed beds, plus flat-screen TVs and WiFi (for a fee). Suites add rain showers and whirlpool tubs. Executive rooms grant access to the Executive Lounge. There's also a business center with 10,000 square feet of meeting space. The property is located near the San Antonio city center, where there's ample parking for sightseeing the city's historic past, and many restaurants, bars and other entertainment venues nearby. It's a fabulous place to pursue your hospitality career!

    Description

    Job Summary

    A Food and Beverage Supervisor is responsible for supervising restaurant operations to deliver an excellent Guest and Member experience while training staff.



    What will I be doing?

    As a Food and Beverage Supervisor, you are responsible for supervisor restaurant operations to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to supervise, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Supervise Restaurant and Food/Beverage operations
    • Maintain exceptional levels of customer service
    • Recruit, supervise, train and develop the Outlets team
    • Supervise guest queries in a timely and efficient manner
    • Work within budgeted guidelines in relation to Food and Payroll
    • Incentivize team members to maximize sales and revenue
    • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
    • Evaluate guest satisfaction levels with a focus on continuous improvement
    • Ensure communication meetings are conducted and post-meeting minutes generated
    • Be environmentally aware
    • Assist other departments wherever necessary and maintain good working relationships
    • Comply with hotel security, fire regulations and all health and safety legislation

    What are we looking for?

    A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

    • Supervisory in Food and Beverage experience
    • Able to meet financial targets
    • Ability to comply with all Food and Beverage brand standards
    • Ability to work under pressure
    • Excellent grooming standards
    • Willingness to develop team members and self
    • Flexibility to respond to a range of different work situations

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Passion for delivering exceptional levels of guest service



    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

    Requirements

    Job Summary

    A Food and Beverage Supervisor is responsible for supervising restaurant operations to deliver an excellent Guest and Member experience while training staff.



    What will I be doing?

    As a Food and Beverage Supervisor, you are responsible for supervisor restaurant operations to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to supervise, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Supervise Restaurant and Food/Beverage operations
    • Maintain exceptional levels of customer service
    • Recruit, supervise, train and develop the Outlets team
    • Supervise guest queries in a timely and efficient manner
    • Work within budgeted guidelines in relation to Food and Payroll
    • Incentivize team members to maximize sales and revenue
    • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
    • Evaluate guest satisfaction levels with a focus on continuous improvement
    • Ensure communication meetings are conducted and post-meeting minutes generated
    • Be environmentally aware
    • Assist other departments wherever necessary and maintain good working relationships
    • Comply with hotel security, fire regulations and all health and safety legislation

    What are we looking for?

    A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

    • Supervisory in Food and Beverage experience
    • Able to meet financial targets
    • Ability to comply with all Food and Beverage brand standards
    • Ability to work under pressure
    • Excellent grooming standards
    • Willingness to develop team members and self
    • Flexibility to respond to a range of different work situations

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Passion for delivering exceptional levels of guest service



    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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