Located in Charlotte's Uptown Business District, the Sheraton Charlotte and Le Méridien Charlotte Towers, each with its own entrance and lobby, share a 24-hour fitness center, spa, indoor and outdoor pools, pool bar, underground parking, 55,000 square feet of flexible meeting space and have a total of six restaurants and 605 guestrooms and suites. Additionally, Le Méridien Charlotte features a spectacular rooftop bar that showcases beautiful views of the downtown Charlotte skyline. Find out today what a career at the Sheraton Charlotte and Le Méridien Charlotte Towers with Pyramid Hotel Group can mean for you!

Reporting to the General Manager, the Hotel Manager is to direct and coordinate activites of the hotel to obtain optimum efficiency and economy of operations and maximize it’s full potential with a balanced focus on people, product and profit.

The Hotel Manager will:

• Supervise all department heads with the exception of Director of Finance, Executive Chef, Director of Sales and Marketing and the Director of Human Resources.
• Maintain positive relations with staff through timely complete communication of all items concerning their areas of supervision individually and a department as a whole.
• Analyze with each department head their goals identified and the action steps to achieve them within the identified length of time.
• Monitor progress on a set schedule and repeat achievements and repeat achievements and problem areas to the general manager, their effect on profitability and stability of hotel operations.
• Insure a positive guest experience through quality and safety of the hotel product

Other responsibilities include:

• Attend weekly staff meetings and Operating Committee meetings
• Attend department monthly meetings
• Interact with other departments both orally and in writing
• Attend all required meetings and training

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Complete knowledge of service, Rooms and Food & Beverage and be able to work well with employees and guests.

• Must be a good communicator and lead by example.

• Ability to manage multiple tasks and react quickly to problems or changes

QUALIFICATION STANDARDS

EDUCATION: Any combination of education and experience equivalent to a Bachelor's Degree or any other combination of education, training or experience that provides the required knowledge, skills and abilities.

EXPERIENCE: 3+ years experience as a Genral Manager, Assistant General Manager, Rooms or Food and Beverage executive in a high volume 4 or 5 star hotel.