Pyramid Hotel Group

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Hotel/Resort Name The Shores Resort and Spa
Posted Date 9 hours ago(11/25/2020 11:32 AM)
The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Provide guidance and direction for housekeeping activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness to ensure compliance. - Train, motivate, coach, and counsel team members. - Maintain a regularly scheduled cleaning program. - Monitor supply and linen inventories. - Creating daily tasks list for team. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner. - All other responsibilities as needed as determined by the Director of Housekeeping.
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 5 days ago(11/20/2020 6:24 PM)
  SUMMARY: The Director of Catering is primarily responsible for developing and implementing the total sales and marketing strategies of the catering department, including securing new accounts, maintaining existing accounts, and executing sales and marketing tactical plans. S/He will maximize the profitability of the hotel while maintaining guest satisfaction.   ESSENTIAL JOB FUNCTIONS: - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Maintain positive guest relations at all times. - Plan, develop, and monitor policies and goals to maximize employee productivity and efficiency while minimizing turnover. - Prepare, allocate, and manage the catering budget. - Assist management in the preparation of the annual departmental operating budget, and financial plans which support the overall objectives of the hotel - Direct the day-to-day activities of the catering team. - Establish client base of organizations, associations, and commercial business through direct outside sales efforts for the purpose of securing business for the hotel. - Arrange all details of conventions and or catering events to include room set-ups, staging, lighting, audiovisual, traffic flow, menus, décor, entertainment, group room blocks, VIP services, and approved method of payment. - Accurately produce and/or review all sales contracts, rate agreements, and/or catering event orders. - Develop, train and motivate a catering team that is responsible for developing new accounts, maintaining existing accounts, and implementing catering strategies to achieve catering revenue goals and maximize profits for the hotel, while maintaining guest satisfaction. - Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines. - Work closely with Executive Chef on menu design and concepts pricing for catering events. - Identify operational problems that impact the effectiveness of overall catering sales performance and work closely with appropriate Departments on solutions. - Plan and conduct pre-event and post-event meeting with clients, guests, and catering staff. - Promote teamwork and quality service through daily communication and coordination with other departments. - Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations. - Perform other duties as assigned.
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 5 days ago(11/20/2020 3:36 PM)
Purpose and Performance Goals: The purpose of this job is to perform the duties of Nail Technician and aesthetician in accordance with the State laws and company standards for satisfactory performance. The Nail and Aesthetician Technician will work in a resort setting where excellence in customer service is paramount. We value strong conversational skills that are needed while pampering our guests. Responsibilities include but not limited to, providing nail and hand services to our guests, such as basic Manicures, soakable gel nails, hand massages, hot oil therapy and Pedicures. As well, this position will require the standard Aesthetician job responsibilities as required by the Spa Manager.
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Company Name
Pyramid Hotel Group
Department
Spa
Position Type
Regular Part-Time
Hotel/Resort Name JetBlue Lodge
Posted Date 1 week ago(11/17/2020 12:27 PM)
The Lodge is looking for an individual with a Great Yes I Can" CARING attitude to join our Housekeeping Team as a full-time Public Area Attendant.  This individual will be responsible for the cleanliness of the public areas of our hotel
Location
US-FL-Orlando
Location : Property Name Linked
JetBlue Lodge
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 1 week ago(11/17/2020 9:23 AM)
Description - Take beverage orders from guests and servers in a timely manner. - Memorize all cocktails and liquors offered on our list and know how to describe them in depth by knowing what the spirit is, how it is created, & where it comes from. - Memorize all beer offered on our list and be able to describe in depth what kind of beer it is, how it is made, and where it comes from. - Memorize all wine offered on our list and be able to describe the varietal, region, climate, & taste of each wine. - Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant’s standard drink recipes. - Record drink orders accurately and immediately after receipt into the register system. - Present drink menus, make recommendations, use upselling techniques, and answer questions regarding beverages. - Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. - Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. Requirements - High School Diploma or GED required. - One year of bartending in a similar concept is preferred - Must be able to communicate clearly with guests, customers, supervisor and fellow employees - Must be able to work a flexible shift schedule to include weekends, PM, and Holidays - Must be able to handle guest requests and/or complaints - Must be able to present a valid server liquor card required
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
On-Call
Hotel/Resort Name Hyatt Place Austin Arboretum
Posted Date 1 week ago(11/16/2020 4:24 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Opera systems is a plus but not required. 
Location
US-TX-Austin
Location : Brand
Hyatt - Hyatt Place
Location : Property Name Linked
Hyatt Place Austin Arboretum
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Homewood Suites by Hilton Charleston Mt Pleasant
Posted Date 1 week ago(11/17/2020 4:07 PM)
  The Assistant Executive Housekeeper reports to the Executive Housekeeper and assists in the management of the department. This position requires a varied work schedule (evenings, nights, and weekends). Duties include: the coordinating & supervising of the housekeeping staff, ensuring that the guest rooms, hotel facilities, and public areas meet all standards related to comfort and aesthetics, assisting with scheduling, inspections, inventory control, and revenue forecasting and working closely with other departments. The ideal candidate will possess a minimum of 2+ years of related experience in full-service hotels of similar size, and a Bachelor's degree is preferred but not required. We offer competitive wages, bonuses and outstanding benefits, including medical/dental/vision, life, short and long-term disability and a 401(k) retirement plan.
Location
US-SC-Mt Pleasant
Location : Brand
Hilton - Homewood Suites
Location : Property Name Linked
Homewood Suites by Hilton Charleston Mt Pleasant
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 2 weeks ago(11/13/2020 8:24 PM)
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e. g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes. Troubleshoot and perform repairs on all types of equipment (e. g., pump and motor replacement), plumbing (e. g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Display ability to perform Engineer on Duty responsibilities, including readings and rounds. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Fairfield Inn & Suites Milwaukee Downtown
Posted Date 2 weeks ago(11/13/2020 4:38 PM)
We're looking for a capable, committed Maintenance Supervisor who will play an important role in keeping our hotel functioning to the high quality standards of Pyramid Hotel Group. The Maintenance Supervisor will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs
Location
US-WI-Milwaukee
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Milwaukee Downtown
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Garden Inn Phoenix Airport North
Posted Date 2 weeks ago(11/13/2020 1:43 PM)
Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-AZ-Phoenix
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Phoenix Airport North
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Garden Inn Phoenix Airport North
Posted Date 2 weeks ago(11/12/2020 5:04 PM)
Principle Responsibilities/Position Purpose: Manages the functionality and safety of the facility, including the physical building/s, mechanical equipment, electrical system/s, heating and cooling systems and life safety systems in accordance with local, state and federal laws and regulations. Assigns work, supervises staff and verifies and documents the completion of all routine maintenance and repairs in the property maintenance management system. Directs outside contractors, communicates with city officials and inspects quality of work by staff. Responds and coordinates responses to guest calls and emergency situations. Interviews, trains, supervises, counsels, schedules and evaluates staff.   Essential Functions - Complies with the hotels mission and standards in performing maintenance activities. - Maximize maintenance team potential with a balanced focus on operations, guests, employee and owners satisfaction. - Represents the engineering department during the daily morning meetings.  - Prioritize, plan, schedule assign and supervise the engineering department staff. - Oversee the maintenance tasks, work orders and special projects ensuring timely and accurate completion. - Respond to guest's maintenance needs promptly and ensure guests receive professional, efficient prompt and courteous service to hotel standards. - Maintain the physical appearance and operational efficiency of the hotel including physical. mechanical, electrical, plumbing etc. - Installation & maintenance of all equipment related to HVAC, DG Sets, Water treatment, Fire Safety etc. - Ensure proper records are kept relating to all plant and equipment for the hotel including repair and service records. - Prepare reports as required by the Housekeeping Manager and General Manager. - Ensure adequate stocks of materials, equipment and tools and are kept in a clean and safe environment. - Take responsibility for the cleanliness and safety aspects of all hotel and mechanical equipment rooms. - Attend all Property meetings as required, passing on necessary information to the maintenance team in regular junior staff meetings. - Ensure the proper use and periodic maintenance of all equipment. - Perform daily and weekly property document inspections. - Ensure property, grounds, physical plant and work areas are maintained to standard and that all safety equipment and conditions are to code. - Establish and maintain department equipment and supply inventory levels appropriate to property requirements - Provide training to staff on supplies, inventory, maintenance and ordering procedures. - Train engineering department staff on correct maintenance procedures and assists in repairs as needed. - Maintain, monitor and test hotel's emergency and security systems, features like Fire Alarm, room security, etc. - Discuss with GM / Owner / Department heads on maintenance status and inspection reports. - Respond to corporate and management inquires. - Develop, implement, and direct all emergency programs. - Develop, implement and manage energy conservation programs for the property to minimize expenses. - Coordinate with the equipment suppliers for any outstanding issues. - Ensure maintenance staff is wearing proper uniforms with name tag and upholds hotels grooming and hygiene standards. - Responsible for quality service, meeting/exceeding financial goals, short and long term planning and day-to-day operations. - Regular attendance in conformance with the standards, which may be established by Pyramid from time to time, is essential to the successful performance of this position. - Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Location
US-AZ-Phoenix
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Phoenix Airport North
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name JetBlue Lodge
Posted Date 2 weeks ago(11/12/2020 12:20 PM)
Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.    ESSENTIAL FUNCTIONS:   Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items.   Ensures daily production chart is properly filled out to standards.        Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.        Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.        Ability to read and perform Use Record Specifications.        Ensure all equipment in working areas is clean and in proper working condition.        Practice Teamwork" and "Clean as you go" policies.        Prepares requisition for supplies and food items for production in the work station. Reads and employs math skills to appropriately prepare items according to recipes
Location
US-FL-Orlando
Location : Property Name Linked
JetBlue Lodge
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name Pyramid Hotel Group - Corporate Offices
Posted Date 2 weeks ago(11/11/2020 4:11 PM)
Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently searching for a highly skilled and motivated Senior Vice President of Commercial Strategy to join the Corporate Executive Team here in Boston, MA.    The  Senior Vice President of Commercial Strategy will be responsible for developing tools, processes and an organization which will allow for predictable and sustainable revenue growth within the company.  The position will have responsibility for efforts around Sales, Marketing, E-Commerce and Revenue Management of the company’s rooms, banquets, and catering revenue streams.  The candidate will ensure alignment of company resources to achieve maximum revenue performance by defining and maintaining the company’s revenue strategy, revenue systems and revenue programs.   Reporting to the Chief Operating Officer, the Senior Vice President of Commercial Strategy will oversee all resources within the Sales, Marketing, Revenue Management and E-Commerce disciplines of the company and will work to ensure alignment of strategy among these groups and proper communication between these organizations at the regional and property level with their operations counterparts to ensure a seamless and coordinated approach in company operations.   Essential Duties and Responsibilities - Develop and orchestrate company strategy around direct sales, revenue management, marketing, distribution, and e-commerce to maximize performance of each property - Attract, hire, train, motivate and retain top talent across our entire revenue enterprise in alignment with company practice and in support of the desired company culture - Develop and use data-driven insights to identify and achieve the optimal performance (including vis a vis our competition) in various market segments - Integrating (and to the extent necessary, developing) revenue technology to ensure efficient execution in Pyramid marketing, revenue management, direct sales, CRM, and digital channel strategies - Goal setting and performance accountability for all revenue disciplines within the organization - Ensure a systematic approach toward development of forecasts and budgets to continuously maximize accuracy and optimize/minimize departmental and business acquisition costs - Establishing, maintaining, and executing standards for customer touch-points including social media, paid and natural search, review channels, websites, third party channels, OTAs - Work to consistently refine best practices and inspire creativity of leaders at all levels to identify new ways to improve future performance - Structure and manage productive relationships with all our channel, brand and revenue information partners - Engaging with brands on new programs, information and execution needs to allow for successful execution of applicable brand programs throughout enterprise - Provide appropriate support to the company’s leaders and business development efforts
Location
US-MA-Boston
Location : Property Name Linked
Pyramid Hotel Group - Corporate Offices
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Birmingham at UAB
Posted Date 2 weeks ago(11/10/2020 12:58 PM)
Enjoy this challenging opportunity as a cook serving a high-volume a la carte and buffet breakfast service in a fine dining restaurant. Primary Responsibility Quality food preparation, production, and service for restaurants and related conference/banquet facilities. Aid to provide development all culinary team; works closely with all line team members such as sous chefs, cooks of all levels and service team. Essential Job Functions • Provide superior service to our guests (internal and external) at all times. • Produce all necessary food for operation as determined by culinary management. • Insure his/her station is adequate stocked and prep all items for service • Maintain the highest of quality in all aspects, from freshness of product to product presentation. • Insure cleanliness of the kitchen and to designated station. • Adhere to all professional appearance standards as established by culinary management. • Prepare a wide variety of complex dishes to spec while following recipe and plating cards • Comply with established health and safety procedures and codes. • The proper use operation and maintenance of all kitchen equipment. • The proper use of all production lists and control systems/activities. • Confer regularly with immediate supervisor and other company personnel to plan, coordinate and evaluate activities/services, exchange information, resolve issues. • Adhere to all standards and policies established by hotel management tea. • Execute & adhere to all brand standards as outlined in Hilton’s Clean Stay Program. • Perform all other tasks as directed by the Executive Chef and Executive Restaurant Chef within the scope of food service duties.
Location
US-AL-Birmingham
Location : Brand
Hilton
Location : Property Name Linked
Hilton Birmingham at UAB
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Part-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(11/6/2020 2:46 PM)
We're looking for a dedicated, hard-working full time Houseperson who will be responsible for assisting room attendants and responding to guest calls.   Responsibilities include: - Support and service the room attendants and maintain cleanliness throughout the hotel. - Move furniture, supplies, and equipment as needed. - Driving a golf cart to deliver items - Deliver miscellaneous goods and supplies to guest rooms and deliver linen and supplies to various areas of the resort - Make up and deliver roll-a-way beds. - Utilize radio for communicaiton with supervisor, other employees and other department - Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards. - Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 3 weeks ago(11/6/2020 12:18 PM)
SUMMARY This is a Hand's On, working leadership position.  You will Manage and work along side with the team managing the Food and Beverage outlets operation of this 212 room hotel. Complete with 20,000 square feet of meeting space, three-meal restaurant, 2 lounges serving limited menus, 24 hours Room Service and Marketplace featuring Starbucks coffee. Deliver expected results in the areas of customer service, associate satisfaction and P&L success. Additional responsibilities include, but not limited to:   • Attains food and beverage sales goals by executing marketing strategies and controlling costs. • Prepares market plan by developing strategies to increase market share. Analyses sales, reviews competitive surveys and develops new plan. • Executes market plan by implementing agreed upon strategies. Utilizes effective management practices in order to set goals, develop strategies, evaluate results and adjust strategies as required. • Ensures that menu engineering supports marketing goals by selecting menu items and recommending prices based on competition and market trends. • Maintains marketing and merchandising standards of operations. • Achieves profitability goals for restaurants, bars, catering and room service while providing the guest with quality service. • Implements the approved budget. Monitors revenues and costs on a daily basis and takes corrective action where necessary. • Controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control and other expense management systems. • Ensures that each outlet is run in accordance with the food and beverage standards of operations. • Maintains control of food, beverage and supply costs and inventory by adhering to standards for purchasing and inventory control. • The Director of Outlets also ensures that department training goals are executed on an on-going basis • Monitors training and follow-up to ensure that all employees receive training on and on-going basis.    
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Company Name
Pyramid Hotel Group
Department
Outlets
Position Type
Regular Full-Time
Hotel/Resort Name The Laylow Autograph Collection Hotel
Posted Date 3 weeks ago(11/5/2020 9:25 PM)
- Take beverage orders from guests and servers in a timely manner. - Memorize all cocktails and liquors offered on our list and know how to describe them in depth by knowing what the spirit is, how it is created, & where it comes from. - Memorize all beer offered on our list and be able to describe in depth what kind of beer it is, how it is made, and where it comes from. - Memorize all wine offered on our list and be able to describe the varietal, region, climate, & taste of each wine. - Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant’s standard drink recipes. - Record drink orders accurately and immediately after receipt into the register system. - Present drink menus, make recommendations, use upselling techniques, and answer questions regarding beverages. - Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. - Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Location
US-HI-Waikiki-Honolulu
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Laylow Autograph Collection Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 3 weeks ago(11/5/2020 3:20 PM)
We're looking for an individual with a great Yes I Can" attitude and a caring disposition to join our restaurant team as a part time host/hostess for our Red's Bar and Grill restaurant located at The Wigwam Resort.  Current availability needs are for daytime Monday-Thursday.   - Responsible for greeting guests in a friendly, enthusiastic, professional, and timely manner. - Taking the guests to the tables, and starting the guests experience in a positive manner. - Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following restaurant standards. - Handle reservation book, take incoming telephone calls, note reservations and special requests by guests. - Serve water, stock ice, refill glassware station, and continually do running side work. Greet guests by name whenever possible during the course of meal service. - Perform general clerical tasks including maintaining large group party information for he manager and reservation books. Open Table - Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.Assist servers, bartenders, food runners and bussers when necessary.Fold napkins for meal periods to maintain an adequate supply. - Assist in table setting and general dining room maintenance during peak periods. - Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. - 5 foot & 10 foot rule. Very important in assisting and supporting others. Within 10 feet, we as employees must smile and give eye contact to the guest. Within 5 feet of the guest we must give a sincere and welcoming greeting. Every guest is our guest; we must assist and help in all areas of the resort. Your title may not be Front Desk or Bellman. But it is our job to be that positive domino effect on employees and our guests here at the hotel. If a guest looks confused, we as employees need to be able to help and guide them in the right direction or to the correct department.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Boston Marriott Burlington
Posted Date 3 weeks ago(11/3/2020 2:40 PM)
We're looking for a skilled, capable Preventive Maintenance Engineer to help keep our facility in tip-top shape. Our Engineering Department keeps the mainspring ticking around our property. From electrical to HVAC, to plumbing and carpentry, our engineers are the best at repairs. As the Preventive Maintenance Engineer, you'll provide room touch-up, testing and repairs, fine tuning of guest room appliances, furniture, fixtures, and equipment. A background in apartment or high-rise maintenance will qualify you. A positive attitude and a can-do" spirit will land you this opportunity. "
Location
US-MA-Burlington
Location : Brand
Marriott
Location : Property Name Linked
Boston Marriott Burlington
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 3 weeks ago(11/3/2020 11:46 AM)
We have an EXCITING opportunity for an Executive Chef to oversee multi-outlet restaurant and catering venues! PINE Restaurant is the locale in Hanover on the prominent corner of Wheelock and Main, attached to the campus of Dartmouth College, PINE is an American Restaurant using a farm to table approach that features many regional farms and seasonal ingredients. Our focus is to present a bright, clean, discernible cuisine, unsurpassed in the Upper Valley where no ingredient is off limits. And… introducing Good Burger at PINE! GBP is a high-quality fast food for pick up. We have sourced some of our favorite local ingredients to bring tasty alternatives in the Hanover area. Using local beef, our focus is on high quality food with a touch of whimsy! There is something for everyone, including the non-meat eaters! Interested candidates should have culinary creativity, a minimum of 5 years in hotel culinary operations, and strong desire to thrive!
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time