Pyramid Hotel Group

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Search Results Page 11 of 38

Hotel/Resort Name TRYP by Wyndham Maritime Fort Lauderdale
Posted Date 2 weeks ago(9/30/2021 10:01 PM)
Come Grow With Us! Pyramid Hotel Group is an industry leading and growing global hotel management company. We are seeking a strong, experienced senior sales manager to grow along with our company, and to be a part of the culture that puts its people first!   We have a great opportunity to get on board with a world class team driving the sales of the Tryp Hotel by Wyndham Maritime Fort Lauderdale! Our hotel boasts 150 guest rooms, 2,500 SF of meeting space and a hip and unique nautical themed restaurant and bar concept.   We are seeking a driven, motivated leader who knows that being the best means having vision and following through on that vision. This is a highly empowering position requiring high energy. We value forward thinking, progressive and creative personalities.   The Director of Sales is responsible for total room, banquet, catering, and room rental revenue streams, participate in development of yield strategies, accountable for market performance and meeting/exceeding budget, forecast, and optimal business mix targets. Position requires extensive interaction and coordination with Hotel’s General Manager, revenue management, executive team members and regional/corporate personnel. Additional responsibilities may include hiring of staff, training, managing and coaching.   The individual will also work closely with the RVP of Sales and Marketing, General Manager, corporate staff, ownership and other disciplines to ensure appropriate brand building and asset growth focusing on the following: - Establishes and delivers on Brand Personality and Brand Promise - Overall responsibility for total revenue and yield strategies - Accountable to market performance and potential performance as well as budget, forecast, and target goals - Hands on leadership of team - Activity participates in community relations - Creates and implements a cohesive Hotel Sales Plan including Direct Sales, PR, Revenue Management and Ecommerce
Location
US-FL-Fort Lauderdale
Location : Brand
Wyndham - Tryp
Location : Property Name Linked
TRYP by Wyndham Maritime Fort Lauderdale
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 2 weeks ago(9/30/2021 7:23 PM)
Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available SUMMARY  The Steward/Dishwasher is primarily responsible for overall cleanliness, sanitation, and compliance with state and local health regulations in the kitchen area(s). S/He will maintain the kitchen areas to ensure maximum guest satisfaction.   ESSENTIAL FUNCTIONS - Operate dishwashing machine including proper rack stacking and silver presoaking. Wash dishes, pots and pans, kitchen utensils, glasses, silverware, etc. - Maintain mop station with mops/buckets, brooms, and proper cleaning solutions. Sweep and mop floors. Keep floors clean and dry, pick up wet spills immediately. - Clean walls, tables, racks sinks, floor mats and disposal area. Polish stainless steel. - Clean ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes and ceiling vents, according to schedule or as directed. - Empty all trash cans, wash out and return to kitchen.
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Stewarding
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 2 weeks ago(9/30/2021 7:16 PM)
Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available POSITION SUMMARY  The Line Cook is responsible for cost effective preparation of quality food in safe and efficient compliance with proper food preparation and handling, policies and procedures, brand standards, and federal, state and local regulations.   ESSENTIAL FUNCTIONS - Consistent safe and sanitary food storage, preparation and cooking. Monitor and control maintenance/sanitation of the kitchen and equipment. Adherence to all safety protocols including handling and transportation of foods and knife work. - Recognize and follow quality standards for meats, vegetables, fruits, dairy products and grains, including proper storage of these items. Effective utilization of leftovers and control of waste. - Understand and ability to properly use seasonings for a range of culturally diverse foods. Knowledge of common food allergens and their substitutes. - Cook using a repertoire of cooking methods including poaching, braising, roasting, charbroiling, sautéing, grilling, frying, and baking. - Ensures all food is prepared and presented in accordance with appropriate recipes, presentations and with guest orders.  Acknowledge any special requests and prepare the menu item accordingly. - Safe use of supplies and equipment. - On time and at work when scheduled, and in proper uniform. - Attend department meetings as scheduled. - Consistent professional and positive attitude and actions when communicating with guests, vendors and associates. - Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.  
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name TRYP by Wyndham Maritime Fort Lauderdale
Posted Date 2 weeks ago(9/30/2021 4:32 PM)
We are seeking an Executive Housekeeper. The Executive Housekeeper is responsible for the management of the housekeeping and laundry departments. This includes management of the housekeeping and laundry staff and ensuring that the hotel facilities, guest rooms and public areas, meet all standards related to comfort and aesthetics. Duties include the coordinating & supervising of the housekeeping and laundry staff , ensuring that the guest rooms, hotel facilities, and public areas meet all standards related to comfort and aesthetics, scheduling, inspections, inventory control, and revenue forecasting, working closely with other departments and ensuring and adhering to OSHA and ADA policies. Competitive benefits package. Generous bonus Potential EOE/M/F/H/V.
Location
US-FL-Fort Lauderdale
Location : Brand
Wyndham - Tryp
Location : Property Name Linked
TRYP by Wyndham Maritime Fort Lauderdale
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Marriott Phoenix Chandler
Posted Date 2 weeks ago(9/30/2021 4:10 PM)
Direct and organize the Food & Beverage function within the hotel in order to maintain high standards of food and beverage quality, service, and merchandising to maximize profits.  Direct food preparation, production and control for all food outlets and banquet facilities at hotel. Participate in total hotel management.   ESSENTIAL FUNCTIONS - Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of operation. - Responsible for preparing and enhancing the food product that is presented to guests. Make changes that respond to the marketplace and to guests’ needs, both present and anticipated. Recommend changes to the food product. Use market research to develop new products. - Responsible for maintaining quality of food product and ensuring consistency in food delivery and standards. - Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments, i.e., room service, restaurant, banquets, kitchen, stewards, etc. - Develop, implement and monitor schedules for the operation of kitchen, restaurant, banquets and bar to achieve a profitable result. - Implement effective control of food, beverage and labor costs among all sub-departments. - Regularly review and evaluate the degree of customer acceptance of the individual restaurant and banquet service.  Recommend to management new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up of the customer market, or a change in the competitive environment. - Continuously evaluate the performance and encourage improvement of the personnel in the food and beverage department.  Oversee departmental matters as they relate to federal, state and local employment and civil rights laws. - Responsible for the selection, training and development of the personnel within the department.   - Control the elements that determine profit and loss.  Responsible for all major operating expenses.  Set margins and manage the business against projections.  Make decisions that relate to profit and loss.  Responsible for the financial management of the operation. - Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. - Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.  In addition, attendance at all scheduled training sessions and meetings is required. - Upon employment, all employees are required to fully comply with Marriott Service Standards rules and regulations for the safe and effective operation of the hotel’s facilities.  Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:   - Consult with the General Manager and Sales Manager on a weekly basis as well as with other departments as necessary. - Participate in long range planning. - Participate, support, and make recommendations for ongoing hotel programs with continuous improvement in networking.
Location
US-AZ-Chandler
Location : Brand
Marriott
Location : Property Name Linked
Marriott Phoenix Chandler
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Hampton Inn Eau Claire Hotel
Posted Date 2 weeks ago(9/30/2021 2:51 PM)
The Hampton Inn Eau Claire is looking for a part-time weekend Front Desk Agent to join our team!    The Hampton Inn is managed by Pyramid Hotel Group. With us, you'll find: Competitive Pay Paid time off 7 paid holidays  401k w/ company match Comprehensive benefit plans Employee Recognition fun!   Our front desk agents greet and register guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.
Location
US-WI-Eau Claire
Location : Brand
Hilton - Hampton Inn
Location : Property Name Linked
Hampton Inn Eau Claire Hotel
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Part-Time
Hotel/Resort Name Hampton Inn Eau Claire Hotel
Posted Date 2 weeks ago(9/30/2021 2:48 PM)
The Hampton Inn in Eau Claire is looking for Housekeepers to join the team! The ideal candidate will have one year of hotel cleaning experience and must have the ability to work a flexible schedule including weekends and holiday's.   Housekeepers are responsible for the cleanliness, arrangement, and supply of guest rooms in an assigned area. Essential functions of the job include but are not limited to: *cleans and returns vacant dirty rooms to a vacant ready status and occupied dirty rooms to an occupied clean status. *Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and window coverings, floors and carpets. Will receive inspects by supervisor and must correct any deficiencies noted. *Keep cart stocked and organized. *Assist with special cleaning projects and in laundry when needed. *Complete maintenance requests as needed for items which need repair. *Timely report and return of Lost and Found items for proper processing. *Interact with guests in a friendly, courteous manger. Reports any guest issues to a supervisor immediately. *Has thorough knowledge of emergency and life safety procedures, and follows all key control procedures. *Performs all other duties deemed necessary by management.
Location
US-WI-Eau Claire
Location : Brand
Hilton - Hampton Inn
Location : Property Name Linked
Hampton Inn Eau Claire Hotel
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Pyramid Hotel Group Corporate Offices - Michigan
Posted Date 2 weeks ago(9/30/2021 12:51 PM)
Come Grow With Us! Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently seeking dynamic Hotel Assistant General Managers in the Detroit Metro Market.    Designed to be a Fast Track training role for future General Manager opportunities within the organization, the Assistant General Manager will direct and coordinate activates of hotel to obtain optimum efficiency and economy of operations and maximize its full potential with a balanced focus on people, product and profit.   Reporting to the General Manager, Responsibilities include: - Supervise all department heads with the exception of Sales and Marketing and Human Resources. - Maintain positive relations with staff through timely complete communication of all items concerning their areas of supervision individually and a department as a whole. - Assists in creating the hotel’s annual budget and monitors the performance of the hotel throughout the year. - Follow up with vendors on missing or incorrect invoices. - Complete vendor billing statement reconciliation and maintain an organized tracking system for recurring invoices, leases, contracts, and due/renewal dates of each. - Assists in the management of Human Resources functions of the hotel such as HR administration, controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings. - Analyze with each department head their goals identified and the action steps to achieve them within the identified length of time. - Monitor progress on a set schedule and report achievements and problem areas to the General Manager, their effect on profitability and stability of hotel operations. - Insure a positive guest experience through quality and safety of the hotel product.
Location
US-MI-Detroit
Location : Property Name Linked
Pyramid Hotel Group Corporate Offices - Michigan
Company Name
Pyramid Hotel Group
Department
Operations
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 2 weeks ago(9/30/2021 12:10 PM)
Night Auditor                                                                            You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Team players who believe in these same values to join us at the Sheraton Denver West hotel!   The Sheraton Denver West hotel is looking for an organized, dependable, and passionate candidate to fill our Night Auditor position. The primary functions of the Night Auditor are to provide personalized and empathetic service; to review, edit, and balance the daily transactions of the hotel; appropriately distribute all reports generated during the day closing process; and to assist the Front Desk Manager with routine front desk functions, providing a safe, secure, and hospitable environment for all guests and employees in order to meet Pyramid Hotel Group’s excellent standards of service.  Night Auditors are responsible for assuring that every guest has an Awesome, memorable stay by assisting with a wide array of requests, needs, and questions.   Being a part of the Sheraton Denver West family means striving for your personal best, every day. Expand your potential and build your resume by working with a dynamic team, guaranteed to help you advance your skills and knowledge. Being a part of hospitality means building exciting new relationships, and at Sheraton Denver West, our core values represent our commitment to warm connections with our community, with our guests, and most importantly with every one of our Team Members!   Essential Responsibilities - Greet guests with a friendly and sincere welcome. Actively listen to understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions. - Review, edit, and balance the daily transactions of the hotel - Distribute appropriately all reports generated (print and e-mail) - Complete audits of hotel transactions during overnight shifts - Promptly answer the telephone (with a smile!) using positive and clear English communication. Input messages into the computer. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems. Take ownership of guest’s challenges and follow through to ensure guest satisfaction. - Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, and coupons as appropriate. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance an assigned house bank. Accept and record vouchers, traveler’s checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. - Close guest accounts at time of check out and ensure guest satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during heavy hotel activity, and resolve complications such as location changes or credit issues. - Perform other supportive functions determined by the supervisor based upon the particular requirements of the hotel, always striving for excellent in service to our guests, and to each other.   Minimum Experience and Qualifications - Availability to reliably work overnight shifts (11pm to 7:30am) - Excellent customer-service and communication skills, both verbal and written - Superb attention to detail - Computer skills and knowledge of various computer programs (including Microsoft Excel) - General knowledge of basic accounting and spreadsheet usage - Ability to stand for lengthy periods of time, to move throughout hotel, to lift up to 20 pounds safely, and to continuously perform essential job functions - Flexible work schedule required   Preferred Experience and Qualifications - Previous hotel night audit experience - Previous hotel front desk experience or other customer service experience - Previous hotel accounting experience - A desire to learn and to grow!   Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Medical, Vision, Dental & Life Insurance - Discounts at Marriott Properties - 401K with Company match - Free parking - Competitive Pay - Opportunities for advancing skills and knowledge through training and development - Sick-time and paid holidays - Free meal   Starting Pay: $17.50/hr
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Philadelphia at Penn's Landing
Posted Date 3 weeks ago(9/30/2021 10:31 AM)
The Housekeeping Supervisor reports to the Executive Housekeeper and assists in the management of the department. This position requires a varied work schedule (evenings, nights, and weekends). Duties include: the coordinating & supervising of the housekeeping staff, ensuring that the guest rooms, hotel facilities, and public areas meet all standards related to comfort and aesthetics, assisting with scheduling, inspections, inventory control, and revenue forecasting and working closely with other departments. The primary function of the Housekeeping Supervisor is to assist the Executive Housekeeper in the hotel facilities in a clean and sanitary condition for the safety and security of our guests and team members.   ESSENTIAL DUTIES AND RESPONSIBILITIES   Guest Service - Maintains guest service as the driving philosophy of the operation - Personally demonstrates a commitment to guest service in responding promptly to guests’ needs - Committed to making every guest is satisfied - Meets or exceeds guest satisfaction measures - Ensures hotel standards and services contribute to the delivery of consistent guest service - Implements and practices guest service initiatives and performs to Hilton Brand Standards   Housekeeping Supervisor Duties - Ensure that all guest rooms, public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction and maximize revenue. - Supervise, train, support, and monitor room attendants, turndown attendants, and housemen - Ensure that housekeeping services are completed in a first-class manner. - Provide guests with professional, efficient, prompt and courteous service - Assign daily tasks to the housekeeping staff. - Inspect and ensures all rooms have been assigned and serviced each day --Coaches employees as required. - Responsible for clear and effective communication between housekeeping and other departments. - Fill in for staff where necessary. - Order supplies as assigned by the Executive Housekeeper. - Report all work orders to engineering/maintenance any and all problems needing repairs. - Create a courteous friendly, professional, work environment through open line of communication. - Ensure compliance with safety and sanitation standard. - Inspect and maintain hotel rooms daily. - Maintain a regular deep cleaning program, a monthly planner consisting of a project a day. Floor/carpet care. Flipping of mattresses (Keeping records/check lists). - Assist Executive Housekeeper in maintaining a monthly linen inventory (order as needed). - Approach all encounters with guests and employees in a friendly, service-oriented manner. - Maintain regular attendance in compliance with Pyramid Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel. - Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. - Comply at all times with the Pyramid Hotel Group standards and regulations to encourage safe and efficient hotel operations. - Other duties as required - Maintain an overall clean and safe hotel for our guests as well as our employees, establishing and maintaining quality control - Utilizing the proper equipment and supplies for the efficient and economical operation of the hotel.
Location
US-PA-Philadelphia
Location : Brand
Hilton
Location : Property Name Linked
Hilton Philadelphia at Penn's Landing
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Philadelphia at Penn's Landing
Posted Date 3 weeks ago(9/30/2021 9:27 AM)
The Security Supervisor is responsible for assisting with the daily supervision and training of Security Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, the Security Supervisor is responsible for performing the following tasks to the highest standards: - Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions - Coordinate and lead response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property - Promote safe work practices - Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward - Initiate preliminary investigations into incidents and write reports and ensure accuracy of necessary documentation - Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner - Perform duties of a Security Officer, as needed
Location
US-PA-Philadelphia
Location : Brand
Hilton
Location : Property Name Linked
Hilton Philadelphia at Penn's Landing
Company Name
Pyramid Hotel Group
Department
Security
Position Type
Regular Full-Time
Hotel/Resort Name Home2 Suites by Hilton Detroit-Troy
Posted Date 3 weeks ago(9/29/2021 6:15 PM)
We are lookig for a part time frot desk agent Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-MI-Troy
Location : Property Name Linked
Home2 Suites by Hilton Detroit-Troy
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Part-Time
Hotel/Resort Name Embassy Suites Boston Marlborough
Posted Date 3 weeks ago(9/29/2021 5:42 PM)
We are seeking an Executive Housekeeper. The Executive Housekeeper is responsible for the management of the housekeeping and laundry departments. This includes management of the housekeeping and laundry staff and ensuring that the hotel facilities, guest rooms and public areas, meet all standards related to comfort and aesthetics. Duties include the coordinating & supervising of the housekeeping and laundry staff, ensuring that the guest rooms, hotel facilities, and public areas meet all standards related to comfort and aesthetics, scheduling, inspections, inventory control, and revenue forecasting, working closely with other departments and ensuring and adhering to OSHA and ADA policies. Competitive benefits package. Generous bonus Potential EOE/M/F/H/V.
Location
US-MA-Marlborough
Location : Property Name Linked
Embassy Suites Boston Marlborough
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Holiday Inn Detroit Metro Airport
Posted Date 3 weeks ago(9/29/2021 3:43 PM)
Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently searching for a Dynamic, Hands-On General Manager for one of the newest hotels to join the Pyramid Hotel Group Family, The Holiday Inn Detroit Metro Airport which boasts 143 guest rooms, meeting space and 2 outlets!   This is a highly empowering position requiring high energy and the ability to motivate, cultivate and mentor high performance teams devoted to achieving the highest standards of guest satisfaction and exceptional service.  We value forward thinking, progressive and creative personalities. We provide the resources, you provide the leadership, inspiration and results. The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives.   The General Manager: - Directs the total operation of the hotel to maintain established cost and quality standards - Drives associate experience - meets or exceeds employee satisfaction benchmarks - Achieves guests’ satisfaction goals and ensures maintenance and security of the hotel's physical assets - Develops and updates the business plan for the hotel and monitors financial performance - Drives Revpar, Revpar index and Revenue per guest - Administers company policy and procedures - Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations" - Hands on leadership of team - Drives GOP, Flow thru and NOI per key      
Location
US-MI-Romulus
Location : Property Name Linked
Holiday Inn Detroit Metro Airport
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name Holiday Inn Express Romulus Detroit Airport
Posted Date 3 weeks ago(9/29/2021 3:17 PM)
Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently seeking a dynamic General Manager for one of the newest hotels to join the PHG Family, the Holiday Inn Express Romulus Detroit Airport which boasts 110 rooms!   This is a highly empowering position requiring high energy and the ability to motivate, cultivate and mentor high performance teams devoted to achieving the highest standards of guest satisfaction and exceptional service.  We value forward thinking, progressive and creative personalities. We provide the resources, you provide the leadership, inspiration and results. The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. The General Manager: - Directs the total operation of the hotel to maintain established cost and quality standards - Drives associate experience - meets or exceeds employee satisfaction benchmarks - Achieves guests" satisfaction goals and ensures maintenance and security of the hotel's physical assets - Develops and updates the business plan for the hotel and monitors financial performance - Drives Revpar, Revpar index and Revenue per guest - Administers company policy and procedures - Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations" - Hands on leadership of team - Drives GOP, Flow thru and NOI per key    
Location
US-MI-Romulus
Location : Property Name Linked
Holiday Inn Express Romulus Detroit Airport
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name Ohio University Inn & Conference Center
Posted Date 3 weeks ago(9/29/2021 11:26 AM)
Join a team of amazing individuals with a one of a kind company! We offer employee benefits that you cannot find anywhere else! With The Ohio University Inn & Conference Center you will be blown away by the lifestyle and culture that we can offer! You can enjoy a $1 employee meal program, employee travel discounts, debt free college, free uniforms PLUS a uniform allowance, matching 401k, the ability to grow with one company to become anything you want in the hospitality indstry, monthly associate rallies and so much more! We want you to come for the job and stay for the culture! What are you waiting for!? Apply today!   We're looking for an individual with a great "Yes I Can" caring attitude to join our restaurant team as a part-time Server. This individual must ensure guest satisfaction in the dining room area (and throughout the hotel) by serving the guests and maintaining cleanliness at all times in accordance to company policies.
Location
US-OH-Athens
Location : Property Name Linked
Ohio University Inn & Conference Center
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Ohio University Inn & Conference Center
Posted Date 3 weeks ago(9/29/2021 11:19 AM)
Join a team of amazing individuals with a one of a kind company! We offer employee benefits that you cannot find anywhere else! With The Ohio University Inn & Conference Center you will be blown away by the lifestyle and culture that we can offer! You can enjoy a FREE Planet Fitness Black Card, $1 employee meal program, employee travel discounts, free uniforms PLUS a uniform allowance, matching 401k, the ability to grow with one company to become anything you want in the hospitality industry, monthly associate rallies and so much more! Full time employees eligible to enroll in medical, dental, vision insurance!  We want you to come for the job and stay for the culture! What are you waiting for! Apply today!   We are seeking a full-time housekeeper. Candidates should be service minded, energetic and have the ability to work well in a team environment. Responsibilities include general cleaning of hotel rooms and special cleaning projects.     Must be able to bend and lift. Must be comfortable with stairs.  
Location
US-OH-Athens
Location : Property Name Linked
Ohio University Inn & Conference Center
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Ohio University Inn & Conference Center
Posted Date 3 weeks ago(9/29/2021 11:17 AM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents.
Location
US-OH-Athens
Location : Property Name Linked
Ohio University Inn & Conference Center
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Part-Time
Hotel/Resort Name Ohio University Inn & Conference Center
Posted Date 3 weeks ago(9/29/2021 11:15 AM)
Join a team of amazing individuals with a one of a kind company! We offer employee benefits that you cannot find anywhere else! With The Ohio University Inn & Conference Center you will be blown away by the lifestyle and culture that we can offer! You can enjoy a FREE Planet Fitness Black Card membership, a $1 employee meal program, employee travel discounts, free uniforms PLUS a uniform allowance, matching 401k, the ability to grow with one company to become anything you want in the hospitality industry, monthly associate rallies and so much more! We want you to come for the job and stay for the culture! What are you waiting for!? Apply today!
Location
US-OH-Athens
Location : Property Name Linked
Ohio University Inn & Conference Center
Company Name
Pyramid Hotel Group
Department
Stewarding
Position Type
Regular Part-Time
Hotel/Resort Name Ohio University Inn & Conference Center
Posted Date 3 weeks ago(9/29/2021 11:12 AM)
Join a team of amazing individuals with a one of a kind company! We offer employee benefits that you cannot find anywhere else! With The Ohio University Inn & Conference Center you will be blown away by the lifestyle and culture that we can offer! you can enjoy FREE Planet Fitness Black Card Membership, a $1 employee meal program, employee travel discounts, debt free college, free uniforms PLUS a uniform allowance, matching 401k, the ability to grow with one company to become anything you want in the hospitality industry, monthly associate rallies and so much more! Our full time associates will be eligible for medical, dental, vision and life insurance as well as PTO, Sick and 7 PAID holidays! We want you to come for the job and stay for the culture! What are you waiting for! Apply today!   Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.    ESSENTIAL FUNCTIONS:   Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items.   Ensures daily production chart is properly filled out to standards.        Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.        Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.        Ability to read and perform Use Record Specifications.        Ensure all equipment in working areas is clean and in proper working condition.       
Location
US-OH-Athens
Location : Property Name Linked
Ohio University Inn & Conference Center
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time