Pyramid Global Hospitality

Job Openings

Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 11 of 40

Hotel/Resort Name Cambria Hotel Nashville Downtown
Posted Date 2 weeks ago(1/20/2023 9:22 AM)
    POSITION PURPOSE: This will be a part-time, on-call postion. This role will entail the up of Banquet Rooms and serving food and/or beverages in a friendly, courteous and professional manner according to Cambria Hotels' high standards of quality.   ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards
Location
US-TN-Nashville
Location : Property Name Linked
Cambria Hotel Nashville Downtown
Department
Banquets
Position Type
Seasonal Part Time
Hotel/Resort Name DoubleTree by Hilton Manchester Downtown
Posted Date 2 weeks ago(1/20/2023 8:22 AM)
Hotel Night Auditor/Guest Service Agent –Part Time/Full Time You are invited to join our passionate hospitality team at the DoubleTree by Hilton Manchester Downtown.  We are seeking an organized, dependable, and passionate candidate to fill our Night Auditor position.  The pay for this position is $18.00 per hour, plus additional incentive pay outs.  The shifts are 3rd shift Friday, Saturday, and Sunday.  If you are seeking full-time employment with full-time benefits we can add some second shift Guest Service Agent shifts.  The primary functions of the Night Auditor are to provide personalized and empathetic service; to review, edit and balance the daily transactions of the hotel; appropriately distribute all reports generated during the day closing process; and to assist the Front Desk Manager with routine front desk functions, providing a safe, secure, and hospitable environment for all guest and employees to meet Hilton’s excellent standards of service. Previous Hotel Font Desk experience is required.  The DoubleTree Manchester is part of the Pyramid family of hotels.  You will be part of a team that truly believes in the experience of both our guests AND our team members.  Our full-time team members will be eligible for medical, dental, vision, life, and pet insurance as well as PTO and 7 Paid Holidays.  In addition to traditional benefits, we offer these additional benefits to all team members; Hilton & Pyramid hotel discounts to you and to your friends and family, free meals when working, quarterly bonuses, monthly employee celebration CARE Rallies, exceptional holiday celebrations, and more.  We want you to come for the job and stay for the exceptional culture and benefits.  What are you waiting for?  Apply now!
Location
US-NH-Manchester
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Manchester Downtown
Department
Accounting
Position Type
Regular Part Time
Hotel/Resort Name DoubleTree by Hilton Manchester Downtown
Posted Date 2 weeks ago(1/20/2023 8:15 AM)
Guest Service Agent – Full Time & Part Time You are invited to join our passionate hospitality team at the DoubleTree by Hilton Manchester Downtown.  We are seeking an organized, dependable, and passionate candidate to fill our Guest Service Agent (GSA) position.  This position pays $16.00 per hour plus additional incentive payouts.  The primary functions of the GSA are to provide personalized and empathetic service, greet guests immediately with a friendly and sincere welcome, complete the registration process, promptly answer the telephone, assist guests at checkout and provide a safe, secure, and hospitable environment for all guests and employees to meet Hilton’s excellent standards of service.  Previous hotel GSA experience is preferred.  The DoubleTree Manchester is part of the Pyramid family of hotels.  You will be part of a team that truly believes in the experience of both our guests AND our team members.  Our full-time team members will be eligible for medical, dental, vision, life, and pet insurance as well as PTO and 7 Paid Holidays.  In addition to traditional benefits, we offer these additional benefits to all team members; Hilton & Pyramid hotel discounts to you and to your friends and family, free meals when working, quarterly bonuses, monthly employee celebration CARE Rallies, exceptional holiday celebrations, and more.  We want you to come for the job and stay for the exceptional culture and benefits.  What are you waiting for?  Apply now! 
Location
US-NH-Manchester
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Manchester Downtown
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Pleasanton Marriott
Posted Date 2 weeks ago(1/19/2023 6:47 PM)
Located at the heart of tri-valley, the newly renovated Pleasanton Marriott is currently seeking service-oriented individuals, with a can-do attitude and a passion for excellence to join our team!   At this time, we are seeking for an Executive Chef.    At the Pleasanton Marriott we embrace our employees through an Employee First culture by providing our employees with respect, support and recognition/rewards.  We take good care of our guests and associates as well.   We offer our full-time employees the following benefits: - Comprehensive employee benefit/insurance programs  (Medical/Vision/Dental) - Bonus opportunity - Company paid life and AD&D insurance of $10,000 - $500 Tuition reimbursement per year - Paid Time Off with PTO cash out options - Paid Holidays - Paid Sick Leaves - 401 K with employer matching - Employee meal program -   Hotel room discounts for Associates (extended to family and friends) with the Marriott brand as well as Benchmark Pyramid hotel properties - Free parking - - -    If you are a team player who enjoys working with others and a passion for serving our guests,  come join us !   The Pleasanton Marriott is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All our candidates must be willing to undergo a background check and drug screening.    The Executive Chef will manage the culinary team, must have good  people management skills; will need to use their culinary skills to provide a consistent quality of product to our evening crowd of guests. Previous experience is required, preferably in a hotel or restaurant setting. Candidates must have open availability. Weekends are required.   Our Executive Chef must ensure high levels of food quality, presentation and cost control according to food specifications.   At the Pleasanton Marriott, exceptional guest service is our passion. We are equally as passionate about our internal guests, our associates. We show our associates respect, recognize their excellence, and reward them in a meaningful way in order to build a partnership with them. We believe that our success lies within our people. This is why we work so hard to take care of our associates by offering all of them competitive benefits.       
Location
US-CA-Pleasanton
Location : Brand
Marriott
Location : Property Name Linked
Pleasanton Marriott
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name DoubleTree by Hilton Jacksonville Airport
Posted Date 2 weeks ago(1/19/2023 6:18 PM)
  JOB SUMMARY We are seeking passionate hospitality professionals; strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude. This position is responsible for serving food and/or beverages in a friendly, courteous and professional manner according to hotel’s high standards of quality.   EXPERIENCE Must have at least (1) or more years of experience in Hospitality, with a combination of previous Banquets and Food & Beverage experience preferred.   KEY RESPONSIBILITIES The primary responsibilities of the Banquets Server include but are not limited to:   - Set up banquet room as instructed by the Banquets Manager to include linen, service ware and glassware. - Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. - Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquets Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. - Replenish beverages as necessary, and check with guests for overall satisfaction. Practice "Teamwork"                
Location
US-FL-Jacksonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Jacksonville Airport
Department
Banquets
Position Type
On Call
Hotel/Resort Name DoubleTree by Hilton Jacksonville Airport
Posted Date 2 weeks ago(1/19/2023 6:12 PM)
The Doubletree by Hilton Jacksonville Airport is looking for a high energy experienced bartender. This is an On Call position and an opportunity to be creative and have fun while creating an unforgettable experience for our guests. If you are an experienced Bartender looking for an exciting new opportunity this is the place for you.   
Location
US-FL-Jacksonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Jacksonville Airport
Department
Food & Beverage
Position Type
On Call
Hotel/Resort Name Renaissance Newport Beach Hotel
Posted Date 2 weeks ago(1/19/2023 4:32 PM)
Night Audit Clerk. Assist and oversee all Front Desk/audit functions. - a) Balance Food & Beverage outlets. - b) Balance and post the front office accounts. - c) Distribute daily report and others as requested.   Follow all checklists to ensure all duties are performed each night. - Work with staff to resolve guest request. - Handle the guest check-in/check-out needs, inquiries and reported problems. - Communicate with bell person/drivers/housekeeping. - Be responsible for house/cash bank and deposit keys. - Obtain and verify essential guest information; ensure accuracy and completeness of all records. - Assign guest rooms on the basis of reservation requirements. - Read, maintain and make entries in the Front Desk logbook. - Check for any guest mail or messages, inquire as to the guest enjoying their stay, listen attentively to all guest comments, thank the guest for staying with us and offer to make any future reservations, oversee the issue of other department keys and maintain a log showing the time and to whom issued. - Ensure the timely delivery of wake-up calls and express checkout bills to the guest. - Responsible for knowing hotel emergency procedures. - Adhere to all hotel policies and procedures and all changes that may occur. - Carry out a reasonable request by management. - Maintenance of computerized hotel systems. - Handling of major guest complaints and disturbances. - Training/guidance and advising of night employees. - Covering the post of sick and off employees. - Responsible for requesting and inventory of supplies for audit staff. - Reporting physical, financial and personal miscellaneous discrepancies to management.   SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to vary depending upon the requirements of the hotel, handle special project assignments as requested by the Controller.
Location
US-CA-Newport Beach
Location : Brand
Marriott - Renaissance
Location : Property Name Linked
Renaissance Newport Beach Hotel
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Cleveland Marriott East
Posted Date 2 weeks ago(1/19/2023 4:14 PM)
POSITION PURPOSE To manually set up, break down, and service all meeting rooms in accordance with Pyramid Hotel Groups high standards of quality. To collect all serve ware and allocate in accordance with event order to supply function.   ESSENTIAL FUNCTIONS: Communicate with supervisor throughout shift to be aware of the work.   Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms with clean glasses and fresh water.   Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.   Replenish beverages as necessary, and check with guests for overall satisfaction.   Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.   Anticipate equipment needs from event orders and count same.   Mandatory attendance for monthly departmental meetings.   Practice Teamwork" and "Clean as you Go" policies. Other: Regular attendance in conformance with the standards which may be established by Pyramid Hotel Groups from time to time.
Location
US-OH-Warrensville Heights
Location : Brand
Marriott
Location : Property Name Linked
Cleveland Marriott East
Department
Banquets
Position Type
Regular Full Time
Hotel/Resort Name Cambria Hotel Columbia Downtown
Posted Date 2 weeks ago(1/19/2023 4:05 PM)
We are looking for a highly engaging, customer focused individual to join our sales team as a Sales Coordinator. The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.   The Sales Coordinator will be primarily responsible supporting our Sales Team and ensuring that they have the tools, supplies and resources that they need to deliver service that sets us apart.  They are responsible for creating a positive guest interaction that will build the guests anticipation for their upcoming visit.  They must also be knowledgeable on providing accurate information to our guests about the resort, and special events going on during their stay.  This role is the key to helping our guests discover their “Wanderlust” experience!   If you have experience in a hotel/resort, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - You will answer Incoming Phone Calls, Qualify Inquiries, Set up Calls with Sales & Catering Sales Manager - You will send packages and answer general questions - You will create monthly recap of leads and updates - You will assist in creating Contracts, Estimates, and Site Tours - You will create Sales & Catering kits and restocking supply area as appropriate - You will control the office supplies and ordering supplies when necessary - You will update Sales System with actuals after completion of events - You will send out Thank You Cards/Emails
Location
US-SC-Columbia
Location : Property Name Linked
Cambria Hotel Columbia Downtown
Department
Sales
Position Type
Regular Full Time
Hotel/Resort Name Cleveland Marriott East
Posted Date 2 weeks ago(1/19/2023 4:05 PM)
POSITION PURPOSE: We are searching for friendly and efficient banquet servers.  We are in need of individuals with part time availability and are hiring for our need periods on weekends (perfect for supplemental income or "side-hustle") and M-F daytime availability.  This is a part time position and we are hiring multiple servers to fit our current and future needs.  This position participates in the tip pool with combined earning potential in the $15-$20 range.  Other great benefits include our meal program, employee assistance program, and hotel discount program for part time associates.     ESSENTIAL FUNCTIONS: - Set up banquet room, as instructed by Banquet Captain, to include linen, serve ware and glassware. - Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. - Greet guests and respond to requests in a friendly and courteous manner. - Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. - Replenish beverages as necessary, and check with guests for overall satisfaction. - Practice Teamwork" and "Clean as you go" policies. - Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. - Mandatory attendance for monthly departmental meetings. - Regular attendance in conformance with the standards
Location
US-OH-Warrensville Heights
Location : Brand
Marriott
Location : Property Name Linked
Cleveland Marriott East
Department
Banquets
Position Type
Regular Part Time
Hotel/Resort Name Spruce Point Inn Resort & Spa
Posted Date 2 weeks ago(1/19/2023 3:25 PM)
The objectives of the Director of Food & Beverage are to achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively. Duties include: - Responsible for motivating and managing a team of front and back of the house food and beverage management. - Develop and recommend the budget, marketing plans and objectives and manages within those approved plans - Participate in total hotel management as a member of the Hotel Executive Committee - Implement and maintain F&B sales/marketing programs - Direct and oversee development of employees - Hire, train, empower, coach and counsel, performance and salary reviews - Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations - Coordinate food and beverage operations with other hotel departments to ensure efficient guest service - Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality - Implement procedures to increase guest and associate satisfaction - Exercise quality control for both food and beverage - Maintaining standards of service and ensure their implementation - Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards - Maintain communications with Corporate Staff - Coach and counsel employees to reflect brand service standards and procedures  
Location
US-ME-Boothbay Harbor
Location : Property Name Linked
Spruce Point Inn Resort & Spa
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name JetBlue Lodge
Posted Date 2 weeks ago(1/20/2023 8:47 AM)
We are looking for a leader and someone passionate about the culinary arts to join our Culinary team as a Sous Chef.  This individual must have extensive experience working in a high-volume professional kitchen and be a college graduate in the culinary arts.  This individual must be creative, motivated, and a passionate hands-on leader in the kitchen!  Successful candidates for this role will have a proven track record of work with creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.    The Sous Chef will assist with planning and execution of the daily production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable competitive quality products. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills, the skills of your team and grow a career, then we want you! Your Role: - You will attract, retain, and motivate the best culinary talent - You will act in the absence of the executive chef to complete the daily ordering using the current par levels for all outlets, employee cafeteria and banquets. - You may be required to perform any function within the culinary department (cook, steward etc) - You will conduct daily walk throughs of the kitchen, make recommendations for corrections, repairs, cleanliness concerns and improvements if needed. - You will conduct daily meetings with the team to ensure their preparation, communicating all pertinent information - You will attend weekly F&B meetings, BEO meetings, leadership meetings, monthly safety meeting and represent the culinary team - You will be the example that the culinary team follows - You will manage the finances of the department, analyze, and control costs and manage the budget to achieve a profitable operation - You will have thorough knowledge of food allergens and handles any guest with food allergies with a high sense of urgency - You will work with the culinary team to ensure prep sheets are updated and being properly used daily - You will guide the nightly cleaning of all kitchen areas, follow up with pm stewarding crew to ensure dish area is clean and organized for the following days service - You will assist the Executive Chef in the creation, costing, and implementation of (seasonal) menus and special menus
Location
US-FL-Orlando
Location : Property Name Linked
JetBlue Lodge
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name JetBlue Lodge
Posted Date 2 weeks ago(1/20/2023 8:44 AM)
We are looking for a leader and someone passionate about the culinary arts to join our Culinary team as a Sous Chef.  This individual must have extensive experience working in a high-volume professional kitchen and be a college graduate in the culinary arts.  This individual must be creative, motivated, and a passionate hands-on leader in the kitchen!  Successful candidates for this role will have a proven track record of work with creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.    The Sous Chef will assist with planning and execution of the daily production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable competitive quality products. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills, the skills of your team and grow a career, then we want you! Your Role: - You will attract, retain, and motivate the best culinary talent - You will act in the absence of the executive chef to complete the daily ordering using the current par levels for all outlets, employee cafeteria and banquets. - You may be required to perform any function within the culinary department (cook, steward etc) - You will conduct daily walk throughs of the kitchen, make recommendations for corrections, repairs, cleanliness concerns and improvements if needed. - You will conduct daily meetings with the team to ensure their preparation, communicating all pertinent information - You will attend weekly F&B meetings, BEO meetings, leadership meetings, monthly safety meeting and represent the culinary team - You will be the example that the culinary team follows - You will manage the finances of the department, analyze, and control costs and manage the budget to achieve a profitable operation - You will have thorough knowledge of food allergens and handles any guest with food allergies with a high sense of urgency - You will work with the culinary team to ensure prep sheets are updated and being properly used daily - You will guide the nightly cleaning of all kitchen areas, follow up with pm stewarding crew to ensure dish area is clean and organized for the following days service - You will assist the Executive Chef in the creation, costing, and implementation of (seasonal) menus and special menus
Location
US-FL-Orlando
Location : Property Name Linked
JetBlue Lodge
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Spruce Point Inn Resort & Spa
Posted Date 2 weeks ago(1/19/2023 2:19 PM)
Reporting to the General Manager, the Human Resources Director (HRD) is responsible for ensuring the efficient administration and management of all human resources functions including: - recruiting - seasonal H2B Visa coordination - training - employee relations matters - wage & benefit administration - worker's compensation management - compliance with statuary requirements - budgeting and the coordination of related activities in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives The Human Resources Director serves on the Executive Committee and must be highly visible to employees throughout the hotel. Duties include (but are not limited to): - recruiting - interviewing - hiring - retention of qualified employees - overseeing payroll functions - direction and administration of the employee reward & recognition program - making sure employees are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs - development, implementation, and administration of policies and programs related to the management of all hotel staff - making sure the hotel's HR function complies with all state and federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating any new requirements - preparing annual budget forecasts for the Human Resource Department - being responsible for safety programs and Workers' Compensation benefits - maintaining all hotel personnel records and Human Resource files, ensuring confidentiality
Location
US-ME-Boothbay Harbor
Location : Property Name Linked
Spruce Point Inn Resort & Spa
Department
Human Resources
Position Type
Regular Full Time
Hotel/Resort Name La Cantera Resort & Spa
Posted Date 2 weeks ago(1/19/2023 2:16 PM)
Reporting to the General Manager, the Human Resources Director (HRD) is responsible for ensuring the efficient administration and management of all human resources functions including: - recruiting - training - employee relations matters - wage & benefit administration - worker's compensation management - compliance with statuary requirements - budgeting and the coordination of related activities in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives The Human Resources Director serves on the Executive Committee and must be highly visible to employees throughout the hotel. Duties include (but are not limited to): - recruiting - interviewing - hiring - retention of qualified employees - overseeing payroll functions - direction and administration of the employee reward & recognition program - making sure employees are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs - development, implementation, and administration of policies and programs related to the management of all hotel staff - making sure the hotel's HR function complies with all state and federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating any new requirements - preparing annual budget forecasts for the Human Resource Department - being responsible for safety programs and Workers' Compensation benefits - maintaining all hotel personnel records and Human Resource files, ensuring confidentiality
Location
US-TX-San Antonio
Location : Property Name Linked
La Cantera Resort & Spa
Department
Human Resources
Position Type
Regular Full Time
Hotel/Resort Name Four Points Detroit Metro Airport
Posted Date 2 weeks ago(1/19/2023 1:56 PM)
The Four Points by Sheraton Detroit Metro Airport, professionally managed by Pyramid Global Hospitality, is currently seeking a friendly and service oriented individual to greet and check in hotel guests at the front desk during the afternoon/PM shift (3-11 pm).   The front desk agent greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of their stay in order to meet Pyramid Global Hospitality's and Sheraton's brand quality standards.
Location
US-MI-Romulus
Location : Property Name Linked
Four Points Detroit Metro Airport
Department
Front Office
Position Type
Regular Part Time
Hotel/Resort Name Residence Inn East Baltimore at the Johns Hopkins Medical Campus
Posted Date 2 weeks ago(1/23/2023 2:03 PM)
Residence Inn John Hopkins is an all-suite Marriott hotel, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global at the Residence Inn John Hopkins. Reporting to the General Manager, the Assistant General Manager will assist the General Manager in overseeing the daily operations of the hotel to obtain a positive environment maximizing the hotel's fullest potential through a balanced focus on people (employees and guests), product and profit. This position will also manage the HR functions for the hotel. - Guide and develop operations leaders and teams - Build and maintain positive relationships with staff through teaching, coaching, and continual communication - Foster a positive employee experience through relationship and trust building, open communication, celebration and actively role modeling and encouraging our positive work culture - Drive operations leaders in setting department goals with action steps and assist with encouraging goal achievement in the timeframes established - Assist the General Manager in receiving and resolving guest complaints and facilitating the service recovery process - Recruit for all open positions, coach and counsel employees administor benefits and conduct training calls. - Monitor and respond to guest feedback through various electronic platforms and report on guest satisfaction scores assisting with plans to drive positive results and continuous improvement - Ensure adherance to brand standards, as well as, policies, procedures and safety protocols - Assist in facilitating stand up meetings, staff meetings, leadership meetings and employee events - Execute proactive, creative problem solving Requirements At least 3-5 years of hospitality experience is preferred with a proven record of successful leadership as an Assistant General Manager or Director of Operations. College degree or any combination of education and experience equivalent to graduation from college or any other combination of education training or experience that provides the required knowledge, skills and abilities is desired. Brand experience a plus.
Location
US-MD-Baltimore
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
Residence Inn East Baltimore at the Johns Hopkins Medical Campus
Department
Hotel Operations
Position Type
Regular Full Time
Hotel/Resort Name Residence Inn East Baltimore at the Johns Hopkins Medical Campus
Posted Date 2 weeks ago(1/23/2023 2:05 PM)
We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.  If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. - If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel - You will be escorting and orienting the guest to the front desk for check-in. - You will park and retrieve guests vehicles as requested - Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. - You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. - Assist lobby attendant in keeping entrance area clean and organized - "Be the difference" with all guest and employees and do more than just “the norm".
Location
US-MD-Baltimore
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
Residence Inn East Baltimore at the Johns Hopkins Medical Campus
Department
Guest Services
Position Type
Regular Full Time
Hotel/Resort Name Courtyard Pittsburgh North/Cranberry Woods
Posted Date 2 weeks ago(1/19/2023 12:41 PM)
The Courtyard Pittsburgh North is in search of a part-time Night Auditor.    $16 per hour premium wage for weekend overnight shift differential!   Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the front desk and processing check-in and check-out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus but on the job training available!
Location
US-PA-Cranberry Township
Location : Brand
Marriott - Courtyard
Location : Property Name Linked
Courtyard Pittsburgh North/Cranberry Woods
Department
Accounting
Position Type
Regular Part Time
Hotel/Resort Name DoubleTree by Hilton Orlando Downtown
Posted Date 2 weeks ago(1/19/2023 12:11 PM)
Hotel Maintenance Technician Doubletree by Hilton Orlando Downtown We offer: - Competitive Wages - Health Dental & Vision insurance - Company Paid Life & AD&D Insurance - Disability insurance - Paid Time Off (PTO) - Unlimited PTO Rollover - 7 Paid Holidays - 401(k) matching - Tuition Reimbursement - Associate Referral Bonus - Quarterly Bonus Program for all employees - Employee assistance program - Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities across a portfolio of 100 hotels representing all major Brands Our Hotel Maintenance Technician respond to guest calls and work orders in a timely, friendly and efficient manner to assess and repair machinery and/or equipment.  They maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel.
Location
US-FL-Orlando
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Orlando Downtown
Department
Engineering
Position Type
Regular Full Time