Pyramid Hotel Group

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Search Results Page 12 of 35

Hotel/Resort Name The Laylow Autograph Collection Hotel
Posted Date 1 month ago(8/20/2021 7:42 PM)
The Hideout Assistant Manager assists the Hideout General Manager regarding supervision of the restaurant staff, ensuring quality product and service to restaurant customers. Assist in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff for the efficient operation of the outlet. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments; Evaluate all restaurant team members on a timely basis to ensure consistent high standards of service. Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate and document reservations. Organize special events in the restaurant such as receptions. Maintain rapport with all departments and attend relevant meetings. Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service actions are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency. Maintain profitability of outlet to support overall hotel operation. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost and profit enhancing measures. Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence. Input and retrieve data and change computer procedures using complex series of keypunches to program system. Enter billing information into micros system in order to generate a final guest check; Process payroll for each event that includes calculating number of hours worked and gratuity distribution. Check staff attendance according to schedules; Adjust and reassign server stations, as necessary, in order to provide quality service during functions.
Location
US-HI-Waikiki-Honolulu
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Laylow Autograph Collection Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Laylow Autograph Collection Hotel
Posted Date 1 month ago(8/20/2021 7:32 PM)
We're looking for an individual with a great "Yes I Can" attitude and a caring disposition to join our restaurant team as a full time host/hostess working during the evening hours   You'll be responsible for guest satisfaction in the dining room area  and will properly greet and seat guests per company policies. Additional responsibilites may include: - taking reservations over the phone in a friendly
Location
US-HI-Waikiki-Honolulu
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Laylow Autograph Collection Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Gateway Los Angeles
Posted Date 4 days ago(9/15/2021 5:21 PM)
We are currently seeking an experienced Sales Manager to join our team. The best candidates will possess excellent communication skills, both written and oral, and should present a professional appearance. Candidates should have the ability to self-motivate, be a strong team player, and be willing to learn. Excellent relationship-building and negotiating skills, exceptional follow-through, strong organizational skills and strong time-management skills are required. The Sales Manager will be required to utilize PC applications, including property management systems, database and Microsoft Office products.
Location
US-CA-Los Angeles
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Gateway Los Angeles
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Garden Inn Seattle Downtown
Posted Date 4 weeks ago(8/24/2021 6:47 PM)
Must be flexible to work weekends. Requirements: Maintain kitchen work areas, equipment, and utensils in a clean and orderly manner. Sweep and mop floors; wash dishes, worktable, walls, vent hoods. Empty trash and other duties as required.
Location
US-WA-Seattle
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Seattle Downtown
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Part-Time
Hotel/Resort Name DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
Posted Date 1 month ago(8/20/2021 3:27 PM)
Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently searching for a Dynamic, Hands-On General Manager for The DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash which boasts 152 suites, over 4,000 square feet of meeting space and 2 outlets!   This is a highly empowering position requiring high energy and the ability to motivate, cultivate and mentor a high performance team devoted to achieving the highest standards of guest satisfaction and exceptional service.  We value forward thinking, progressive and creative personalities. We provide the resources, you provide the leadership, inspiration and results.   The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives.   The General Manager: - Directs the total operation of the hotel to maintain established cost and quality standards - Drives associate experience - meets or exceeds employee satisfaction benchmarks - Achieves guests" satisfaction goals and ensures maintenance and security of the hotel's physical assets - Develops and updates the hotel business plan and monitors financial performance - Drives Revpar, Revpar index and Revenue per guest - Administers company policy and procedures - Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations" - Hands on leadership of team - Drives GOP, Flow thru and NOI per key    
Location
US-OH-Sharonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name Cleveland Marriott East
Posted Date 1 month ago(8/20/2021 3:17 PM)
The Cleveland Marriott East is looking for an Executive Housekeeper to join our team! We’re looking for someone with a passion for hospitality, understands the importance of leadership and truly enjoys being a part of a team!   Managed by Pyramid Hotel Group, we offer: Competitive benefit packages including medical, dental, vision and ancillary coverages 401k with company match Company paid life insurance Paid time off Room Rate Discounts Meal program And more!   The Executive Housekeeper is responsible for the management of the housekeeping and laundry departments. This includes management of the housekeeping and laundry staff and ensuring that the hotel facilities, guest rooms and public areas, meet all standards related to comfort and aesthetics. Duties include the coordinating & supervising of the housekeeping and laundry staff, ensuring that the guest rooms, hotel facilities, and public areas meet all standards related to comfort and aesthetics, scheduling, inspections, inventory control, and revenue forecasting, working closely with other departments and ensuring and adhering to OSHA and ADA policies.
Location
US-OH-Warrensville Heights
Location : Brand
Marriott
Location : Property Name Linked
Cleveland Marriott East
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 1 month ago(8/20/2021 11:31 AM)
Assistant Restaurant Manager                                                                              You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Leaders who believe in these same values to join us at the Sheraton Denver West!   The Sheraton Denver West is looking for a passionate and service oriented candidate to fill our Restaurant Manager position. The primary function of the Restaurant Manager is to ensure that quality standards of service are met in the restaurant, room service and lounge areas thus delivering an above average dining experience to all guests ensuring return patronage and to consistently train and develop staff through scheduled training sessions and monthly meetings. The Manager should make responsible decisions, solve problems and lead by example.   Being a part of the Sheraton Denver West family means striving for your personal best, every day. Expand your potential and build your resume by working with a dynamic team, guaranteed to help you advance your skills and knowledge. Being a part of hospitality means building exciting new relationships, and at Sheraton Denver West, our core values represent our commitment to warm connections with our community, with our guests, and most importantly with every one of our Team Members!   Essential Responsibilities - Oversee the operations of the restaurant and room service orders. - Assist the Executive Chef/ Food & Beverage Director with directing the day-to-day activities and assignments of the Front of the House staff. - Accurately execute all policies with improvement to quality, service and operations. - Engage in ongoing development of Front of the House staff while holding the team accountable for performance and maintaining standards. - Work seamlessly, collaboratively and in tandem with the Executive Chef/ Food & Beverage Director to create memorable dining experience for our guests. - Establish and achieve quality and guest satisfaction goals; respond in a courteous and prompt manner to all guest questions, complaints and/or requests. - Promote teamwork and quality service through daily communication and coordination with other departments. - Participate and conduct pre-shift and management meetings that are motivating, effective and timely. - Must be present on the floor during peak business periods, to ensure guest satisfaction. - Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible. - Create an environment of engagement for team members. - Prepare weekly schedules. - Assist with special projects as assigned.   Minimum Experience and Qualifications - Knowledge of Restaurant operations and standard operating procedures. - Strong organizational and analytical skills - Demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work with maximum efficiency, accuracy and attention to detail. - Ability to effectively lead and work cohesively as part of a team. - Possess managerial, supervisory, leadership, human relations and service skills - Ability to use logic and sound judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. - Ability to work holidays, weekends, various shifts and overtime as needed. - Adapt to new and changing situations.   Preferred Experience and Qualifications - Past hotel experience. - A second language is desirable.   Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Competitive Pay - Free parking - Opportunities for advancing skills and knowledge through continuous training and development - Associate discounts at Marriott Properties worldwide - Medical, Vision, Dental & Life Insurance - Sick-time and paid holidays - 401K with Company match   Starting Pay: $60,000 salaried   The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 1 month ago(8/20/2021 11:21 AM)
Operations Manager                                                                              You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Leaders who believe in these same values to join us at the Sheraton Denver West!   The Sheraton Denver West is looking for a passionate and service oriented candidate to fill our Restaurant Manager position. The primary function of the Restaurant Manager is to ensure that quality standards of service are met in the restaurant, room service and lounge areas thus delivering an above average dining experience to all guests ensuring return patronage and to consistently train and develop staff through scheduled training sessions and monthly meetings. The Manager should make responsible decisions, solve problems and lead by example.   Being a part of the Sheraton Denver West family means striving for your personal best, every day. Expand your potential and build your resume by working with a dynamic team, guaranteed to help you advance your skills and knowledge. Being a part of hospitality means building exciting new relationships, and at Sheraton Denver West, our core values represent our commitment to warm connections with our community, with our guests, and most importantly with every one of our Team Members!   Essential Responsibilities - Oversee the operations of the restaurant and room service orders. - Assist the Executive Chef/ Food & Beverage Director with directing the day-to-day activities and assignments of the Front of the House staff. - Accurately execute all policies with improvement to quality, service and operations. - Engage in ongoing development of Front of the House staff while holding the team accountable for performance and maintaining standards. - Work seamlessly, collaboratively and in tandem with the Executive Chef/ Food & Beverage Director to create memorable dining experience for our guests. - Establish and achieve quality and guest satisfaction goals; respond in a courteous and prompt manner to all guest questions, complaints and/or requests. - Promote teamwork and quality service through daily communication and coordination with other departments. - Participate and conduct pre-shift and management meetings that are motivating, effective and timely. - Must be present on the floor during peak business periods, to ensure guest satisfaction. - Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible. - Create an environment of engagement for team members. - Prepare weekly schedules. - Assist with special projects as assigned.   Minimum Experience and Qualifications - Knowledge of Restaurant operations and standard operating procedures. - Strong organizational and analytical skills - Demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work with maximum efficiency, accuracy and attention to detail. - Ability to effectively lead and work cohesively as part of a team. - Possess managerial, supervisory, leadership, human relations and service skills - Ability to use logic and sound judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. - Ability to work holidays, weekends, various shifts and overtime as needed. - Adapt to new and changing situations.   Preferred Experience and Qualifications - Past hotel experience. - A second language is desirable.   Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Competitive Pay - Free parking - Opportunities for advancing skills and knowledge through continuous training and development - Associate discounts at Marriott Properties worldwide - Medical, Vision, Dental & Life Insurance - Sick-time and paid holidays - 401K with Company match Focus: Restaurant and Front Desk Starting Pay: $60,000 salaried   The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 1 month ago(8/20/2021 10:51 AM)
You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Team players who believe in these same values to join us at the Sheraton Denver West hotel!   The primary function of the Food Server is to provide professional, efficient and quality guest service through a thorough knowledge of food, beverage, and menu items offered and service techniques including suggestive selling.        Essential Job Tasks: - Wait on customers using the established sequence of service set for the restaurant per Sheraton standards. - Restock and reset all supplies needed for each shift as specified in the individual station side work chart. Inventory pars are replenished by using the food requisition sheet, which is filled out on a daily basis. - Wait on customers using the established sequence of service set for the restaurant per Sheraton standards. - Consistently up sell and increase check average by suggesting drinks, appetizers, entrees and desserts from current menus. - Maintain proper posting of each check and administer cashiering procedures to include direct bill room charges, credit cards and cash transactions using the POS system. - Serve alcohol responsibly applying TIPS training principals – no alcohol service to patrons visibly intoxicated or under the age of 21. Failure to comply with responsible service of alcohol may lead to disciplinary action up to and including termination. - Monitor your assigned station keeping it clean and organized. Set and clean all tables completely for the appropriate meal period. - Complete side work as scheduled for the day, including adherence to the weekly cleaning schedule for the restaurant. - Check with the Restaurant Manager and/or Supervisor before punching out, inquiring as to whether there might be anything further to accomplish. - Notify supervisor of any equipment repair/service needs by noting it in the restaurant log book. Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Medical, Vision, Dental & Life Insurance - Discounts at Marriott Properties - 401K with Company match - Free parking - Competitive Pay - Opportunities for advancing skills and knowledge through training and development - Sick-time and paid holidays - Free lunch   Starting Pay: $9.30/hr -$11.75/hr + tips   The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 1 month ago(8/20/2021 10:47 AM)
SUMMARY:   The Restaurant Manager manages staff and day-to-day restaurant operations including menus, promotions, guest service, accurate order entry and register systems, beverage control procedures and liquor law compliance. The Restaurant Manager manages responsibilities in alignment with senior management, Company policies and procedures, brand standards and local, state and national regulations.  Responsible for quality service, meeting/exceeding financial and service goals, and managing within approved plans and objectives.  Contributes to and recommends budget, capital expenditures, inventory controls, sales and business plans, and short/long term planning.  Reports, investigates and resolves violations to internal controls, policies, procedures, standards and regulations.     ESSENTIAL JOB FUNCTIONS:   - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. - Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. - Supervises the restaurant and bar staff in the delivery of services. - Coordinates special restaurant services such as private dining and other events. - Supports and ensures quality product from kitchen line. - Ensures all guests receive quality service and maintain positive guest relations at all times. - Resolve guest complaints, ensuring guest satisfaction. - Review scheduled activities, anticipate critical situations, and plan effective solutions to best prepare for these situations Controls the inventories of beverage and assists with food and non-food inventories. - Schedules staff according to budget guidelines and business need. - Hires, trains, develop, and disciplines restaurant staff. - Ensures financial procedures are adhered to and resolves all discrepancies. - Manages Point of Sale system and reconciles financials. - Promote sanitation, safety, security efforts, and guest services of the Hotel. - Ensure equipment and facilities are inspected, cleaned, and in proper operational conditions at all times. - Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. - Assist staff with their job functions to ensure optimum service to guests. - Ensures financial procedures are adhered to and resolves discrepancies. - Ensures all staff is supplied with appropriate position uniform and that associates follow the uniform guidelines set forth. - Attends staff meetings at the scheduled time. - Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations.
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt Regency Atlanta Perimeter at Villa Christina
Posted Date 1 month ago(8/20/2021 10:09 AM)
Hyatt Regency at Villa Christina is looking for a someone who is just as passionate about cooking as they are serving their guests the best meals!  We have an opening for a FULL-TIME Cook with a FULL benefits package!  This is an amazing opportunity to work at a Four Diamond hotel with a fantastic Culinary and F&B Leadership team.     Benefits of this Full Time Position: - Competitive pay  - Paid Time Off  - Paid Holidays  - Insurance: Medical/Dental/Vision/Short Term Disability insurance, and other supplemental insurance  - 100% company-paid life insurance  - 401(k) with company match  - Free uniforms  - Free parking  - Open Door Policy and Employee Opinion Survey twice per year  - CARE Culture and monthly employee events  - Opportunities for advancement and travel  - Employee discounts    This position is responsible for:  - Food preparation  - Cooking food for outlets and/or Banquet events according to recipe cards, BEOs, ensuring excellent quality  - Ability and willingness to work all stations in the kitchen  - Following food safety. ServSafe and Department of Health protocols at all times  - Practicing teamwork and "clean as you go" policies  - Completing opening, closing, and side work duties as assigned  - Having a great attitude and demonstrating CARE in their work
Location
US-GA-Atlanta
Location : Property Name Linked
Hyatt Regency Atlanta Perimeter at Villa Christina
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name Holiday Inn Cincinnati - Airport
Posted Date 1 month ago(8/20/2021 8:07 AM)
CULINARY – LINE COOK - FULL TIME - PM SECOND SHIFT The Holiday Inn Cincinnati Airport is looking for a qualified culinary professionals to join our team! Our hotel has a full service restaurant serving breakfst and dinner. McKenna's  is open daily, offering a variety of great entrees, soups, salads, desserts, and more. We also serve a full array of breakfast foods at our morning buffet, featuring classic breakfast favorites. Our PM Line Cook will need to use their culinary skills to provide a consistent quality of product to our evening crowd of guests. Previous line cook experience is required, preferably in a hotel or restaurant setting. Candidates must have open availability. Weekends are required.   Our PM Line Cook will ensure high levels of food quality, presentation and cost control according to food specifications.   Highly competitive wages! Bonus programs for line level associates! Team member travel discounts with Marriott hotels and WHG family of hotels! 401k available after 3 months with an employer match of 50% up to 4%, where an employee is 100% vested after only 4 years of employment! Educational reimbursement up to $500 a year! Free associate parking! Free associate assistance program! Employer provided uniforms! Employee meal program!   Full time associates are eligible for the following benefits as well…   One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry, offering medical, dental and vision insurance! Earn paid time off on your first paycheck and start utilizing it after only 90 days of employment! Ability to earn up to 1 week paid time off in your first year of employment! 7 Paid Holidays a year! 3 Paid Sick Days after 1 year! No limit to the amount of paid time off hours you can rollover each year! PTO Cash Out options! 100% employer paid Life Insurance at 1 times your annual salary! 100% employer paid AD&D Insurance at 1 times your annual salary!   All final candidates must successfully complete background and drug test.  
Location
US-KY-Erlanger
Location : Brand
IHG - Holiday Inn
Location : Property Name Linked
Holiday Inn Cincinnati - Airport
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name Days Inn by Wyndham Charleston Historic District
Posted Date 1 month ago(8/19/2021 7:24 PM)
The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. The General Manager: - Directs the total operation of the hotel to maintain established cost and quality standards. - Attains projected revenue and profit levels. - Achieves guests" satisfaction goals and ensures maintenance and security of the hotel's physical assets. - Develops and updates the hotel business plan and monitors financial performance. - Administers company policy and procedures. - Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations".    
Location
US-SC-Charleston
Location : Brand
Wyndham - Days Inn
Location : Property Name Linked
Days Inn by Wyndham Charleston Historic District
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name Ohio University Inn & Conference Center
Posted Date 1 month ago(8/19/2021 4:04 PM)
Join a team of amazing individuals with a one of a kind company! We offer employee benefits that you cannot find anywhere else! With The Ohio University Inn & Conference Center you will be blown away by the lifestyle and culture that we can offer! You can enjoy a FREE Planet Fitness Black Card membership, a $1 employee meal program, employee travel discounts, free uniforms PLUS a uniform allowance, matching 401k, the ability to grow with one company to become anything you want in the hospitality industry, monthly associate rallies and so much more! We want you to come for the job and stay for the culture! What are you waiting for!? Apply today!
Location
US-OH-Athens
Location : Property Name Linked
Ohio University Inn & Conference Center
Company Name
Pyramid Hotel Group
Department
Stewarding
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Orlando Downtown
Posted Date 1 month ago(8/19/2021 11:45 AM)
Housekeeping Room Attendant $12 / HR We offer: - Competitive Wages - Health Dental & Vision insurance - Company Paid Life & AD&D Insurance - Disability insurance - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 7 Paid Holidays - 401(k) matching - Health Savings Account plan - Tuition Reimbursement - Associate Referral Bonus - Quarterly Bonus Program for all employees - Employee assistance program - Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities across a portfolio of 100 hotels representing all major Brands We're looking for new Housekeepers to join our team! Responsibilities:   - Cleans/maintains the cleanliness of guest rooms.  - Greets guests with a friendly smile and greeting. - Reports maintenance deficiencies. - Prepares caddies with daily supplies. - Other duties and special project as assigned by management
Location
US-FL-Orlando
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Orlando Downtown
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Orlando Downtown
Posted Date 1 month ago(8/19/2021 11:36 AM)
Housekeeping Supervisor Doubletree by Hilton Orlando Downtown We offer: - Competitive Wages - Health Dental & Vision insurance - Company Paid Life & AD&D Insurance - Disability insurance - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 7 Paid Holidays - 401(k) matching - Health Savings Account plan - Tuition Reimbursement - Associate Referral Bonus - Quarterly Bonus Program for all employees - Employee assistance program - Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities across a portfolio of 100 hotels representing all major Brands   The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, coach, counsel, & discipline staff members. - Maintain a regularly scheduled cleaning program. - Prepare weekly schedule. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.  
Location
US-FL-Orlando
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Orlando Downtown
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Orlando Downtown
Posted Date 1 month ago(8/19/2021 11:17 AM)
Front Desk Agent Doubletree by Hilton Orlando Downtown  We offer: - Competitive Wages - Health Dental & Vision insurance - Company Paid Life & AD&D Insurance - Disability insurance - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 7 Paid Holidays - 401(k) matching - Health savings account - Tuition Reimbursement - Associate Referral Bonus - Quarterly Bonus Program - Employee assistance program - Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities across a portfolio of 100 hotels representing all major Brands The Front Desk Agent is responsible for creating an engaging and CAREing environment for the hotel’s internal and external Guests.  The key to success in this position is to ensure total Guest satisfaction by an efficient check-in and checkout experience, identification and resolution of Guest related problems, provide property and destination information, and to proactively respond to the needs of our Guests. The Hotel’s success depends on the establishment of long lasting relationships with our Guests, and the person selected for this position will be the foundation of this relationship.  
Location
US-FL-Orlando
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Orlando Downtown
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Gateway Los Angeles
Posted Date 1 month ago(8/19/2021 10:43 AM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-CA-Los Angeles
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Gateway Los Angeles
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Residence Inn Boston Woburn
Posted Date 1 month ago(8/19/2021 10:24 AM)
<<<< $250 Sign On Bonus >>>>   We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants and responding to guest calls. Must have excellent customer service skills.
Location
US-MA-Woburn
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
Residence Inn Boston Woburn
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Residence Inn Boston Woburn
Posted Date 1 month ago(8/19/2021 10:21 AM)
Ask About Our $250.00 Sign on Bonus    We are seeking a full-time housekeeper. Candidates should be service minded, energetic and have the ability to work wellin a team environment. Responsibilities include general cleaning of hotel suites, cleaning of some public spaces, and special cleaning projects. Candidates should apply in person.
Location
US-MA-Woburn
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
Residence Inn Boston Woburn
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Temporary Full-Time