Pyramid Global Hospitality

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Search Results Page 12 of 40

Hotel/Resort Name Embassy Suites Boston Marlborough
Posted Date 2 weeks ago(1/19/2023 12:05 PM)
To maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel.   The Engineer will: - Inspect guestrooms, public spaces and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. This requires the individual to visually inspect and detect items needing repair and requires a considerable knowledge of a wide variety of maintenance trades. Basic electrical, plumbing, carpentry and mechanical experience is used frequently on the job. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 200 lbs.     ***As a Embassy Suites employee you are eligible for competitive perks and benefits, including Hilton travel discount!  Come join the best team in hospitality!   We offer the following amazing benefits for all  full-time associates: Team member travel discounts with all Hilton hotel brands, 401K available after 3 months with an employer match, free associate assistance program, free employer provided uniforms, and an employee meal while working, heath, dental, vision, STD, LTD, and of course pet insurance for your furry pal. 
Location
US-MA-Marlborough
Location : Property Name Linked
Embassy Suites Boston Marlborough
Department
Engineering
Position Type
Regular Full Time
Hotel/Resort Name The Wigwam
Posted Date 2 weeks ago(1/19/2023 12:02 PM)
The Wigwam has celebrated over a century of service as Phoenix’s most historic resort established in 1918.  We are currently seeking a Public Area Attendant to join our team in curating incredible, long-lasting memories with our guests and our team members…to continue to build upon our history and our legacy.   We are WIGWAM!   We are…    World-class Individuals  Generating  Warm  Authentic  Memories   We believe in a true Culture of CARE. That means we focus on caring for our employees, our guests and our community.   By joining The Wigwam you are also becoming part of the Pyramid Global Hospitality family of hotels. We have over 270 hotels worldwide and growing, including six hotels and resorts in the Phoenix area alone.   In fact, we are proud to say that we were recently recognized as 2021Hotel of the Year by Pyramid Global Hospitality!   Over a quarter of our employees have been making history with us for 10 years or more! Come join our winning team and make a little history of your own!   We offer our employees the following amazing benefits: - Quarterly bonus program - One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry - Company paid life insurance - Company paid long term disability insurance - 401K with employer match - Paid Time Off - Free parking - Free meals - TRP incentive program - Tuition Reimbursement - Employee discounts on Golf, Tennis, Spa, Restaurants and Hotel Rooms around the world!   The Public Area Attendant will be responsible for: - Cleaning interior and exterior public areas of the resort - Using radio for communication - Completing other duties as assigned        
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Embassy Suites Boston Marlborough
Posted Date 2 weeks ago(1/19/2023 10:58 AM)
VAN DRIVER/BELLMAN - Part-time 3:30pm-6:30pm Monday - Friday    Responsible for luggage assistance and shuttle service for all guests while providing guests with personalized service in order to achieve our goal for best customer service experience.   Major Functions: Assists with luggage during check in and check out, as well as drives the company van in transporting guests as designated (5 mile radius).     As a Embassy Suites employee you are eligible for competitive perks and benefits, including Hilton travel discount!  Come join the best team in hospitality!   We offer the following amazing benefits for all associates: Team member travel discounts with all Hilton hotel brands, 401K available after 3 months with an employer match, free associate assistance program, free employer provided uniforms, and an employee meal while working.     
Location
US-MA-Marlborough
Location : Property Name Linked
Embassy Suites Boston Marlborough
Department
Guest Services
Position Type
Regular Full Time
Hotel/Resort Name The Wigwam
Posted Date 2 weeks ago(1/19/2023 10:33 AM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a full time Security Officer to join our team!   We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - Tuition Reimbursement - 401K Match - Paid Time Off - Quarterly Bonus Program - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Security Officer will:   1. Patrols lobbies, corridors, guest rooms, and other hotel areas, confers with management, interviews guests and employees. 2. Interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, accidents, illness, violations of policies, and any other loss related event. 3. Patrols hotel areas to detect/report and/or control fires, unsafe conditions, and missing or inoperative safety equipment. 4. Warns or ejects troublemakers, and cautions careless persons. 5. Responds to, controls, provides and obtains assistance for victims of accidents and/or illness. Also reports on such in documentation. 6. Notifies staff of presence of persons with questionable reputations. 7. Assists management and law enforcement officers in emergency situations. 8. Controls all situations in a calm, professional, and hospitable manner. 9. Completes daily logs and incident reports. 10. Follows lost and found procedures. 11. Conducts daily key inventories and reports and variances. 12. Follows cab voucher procedures. 13. Enforces package pass procedures. 14. Responds to alarm notifications. 15. Assists with emergency/evacuation training and processes. 16. Other duties as required/assigned     Education and/or Experience: High School Diploma or GED. One year security experience, and/or three years military preferred. Language Skills: Must be able to communicate clearly with guests, customers, supervisor and fellow employees. Reasoning Ability: Must be able to use appropriate judgement in determining situations requiring immediate/emergency response and action. Certificates, Licenses, Registrations: Valid CPR certification. First Aid certification.     Hours: Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Department
Security
Position Type
Regular Full Time
Hotel/Resort Name Clearwater Beach Marriott Suites on Sand Key
Posted Date 2 weeks ago(1/18/2023 7:08 PM)
At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match, and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service to others. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We believe each member of our team has a key part to play in our delivery of outstanding customer service and memorable experiences for each guest. We strive to run a hotel that people want to come to, not through. Find out today what a career with Pyramid Global at the Clearwater Beach Marriott Suites on Sand Key can mean for you! We are looking for an Event Manager to join our dynamic Group Sales Team. Our Event Manager is a leader at Marriott Suites Clearwater Beach at Sand Key and enjoys the group sales process including coordinating new and returning group events from top to bottom on hotel property.   Responsibilities may include but are not limited to: - Create the on property desired event to meet and exceed clients' needs and expectations - Collaborate with other departments such as banquet, culinary, pool operations, and housekeeping to ensure each piece of the event is successfully designed and accomplished - Design innovative set-ups, menus, and activities for groups and quickly problem solve developing alternatives when an event issue arises - Facilitate pre and post event meetings with group planner and the full hotel team to ensure flawless execution of each event - Demonstrate a thorough working knowledge of sales techniques including negotiating and closing skills, as well as, upselling - Manage audio/visual needs and equipment and operate audio/visual as a profit center - Monitor group room blocks and pick up generating detailed resumes for all hotel operating departments - Develop relationships with outside vendors to ensure client satisfaction for all events/groups - Ensure a safe and healthy environment for our guests following all hotel policies and procedures This position does require a flexible schedule with responsibilities falling on both first and second shifts, as well as, weekends. Marriott CI/TY and prior hotel event experience is highly desired with a minimum of two years in the hospitality industry.
Location
US-FL-Clearwater Beach
Location : Brand
Marriott
Location : Property Name Linked
Clearwater Beach Marriott Suites on Sand Key
Department
Sales
Position Type
Regular Full Time
Hotel/Resort Name Best Western Plus Cimarron Hotel & Suites
Posted Date 1 day ago(2/3/2023 9:07 AM)
The ideal candidate should possess administrative experience with a DYNAMIC PERSONALITY to support the sales team. Reports to Director of Sales, General Manager, Operations Director   $14.00 per hour Benefits for Full Time Employees (Health, Dental, Vision, and 401K)   Duties will include but are not limited to: - Answering phones - Processing letters, contracts and proposals - Working with groups utilizing our meeting rooms - Reservation History maintenance (all groups and companies) - Rooming list - Database maintenance - Front Desk (as needed) - Assist with Meeting Space set up/take down - Assist with Catering Food and Beverage - Collection of payments from groups and corporate accounts (as needed) - Prepare sales-related documents throughout the sales process (proposals, contracts, banquet event orders) - Generate group and/or corporate leads through internet prospecting, cold calls and telemarketing. - Manage and maintain sales executives and managers schedules, appointments and travel arrangements. - Perform hotel site tours with potential clients. - Print Daily Sales reports for each manager and submit to Director of Sales - Utilizes efficient sales strategy for the maximization of hotel revenue. - Respond to complaints from customers and give after-sales support when requested
Location
US-OK-Stillwater
Location : Property Name Linked
Best Western Plus Cimarron Hotel & Suites
Department
Sales
Position Type
Regular Full Time
Hotel/Resort Name Home2 Suites by Hilton Stillwater
Posted Date 1 day ago(2/3/2023 9:07 AM)
The ideal candidate should possess administrative experience with a DYNAMIC PERSONALITY to support the sales team. Reports to Director of Sales, General Manager, Operations Director   $14.00 per hour Benefits for Full Time Employees (Health, Dental, and Vision, 401K)   Duties will include but are not limited to: - Answering phones - Processing letters, contracts and proposals - Working with groups utilizing our meeting rooms - Reservation History maintenance (all groups and companies) - Rooming list - Database maintenance - Front Desk (needed) - Assist with Meeting Space set up/take down - Assist with Catering Food and Beverage - Collection of payments from groups and corporate accounts (as needed) - Prepare sales-related documents throughout the sales process (proposals, contracts, banquet event orders) - Generate group and/or corporate leads through internet prospecting, cold calls and telemarketing. - Manage and maintain sales executives and managers schedules, appointments and travel arrangements. - Perform hotel site tours with potential clients. - Print Daily Sales reports for each manager and submit to Director of Sales - Utilizes efficient sales strategy for the maximization of hotel revenue. - Respond to complaints from customers and give after-sales support when requested.
Location
US-OK-Stillwater
Location : Property Name Linked
Home2 Suites by Hilton Stillwater
Department
Sales
Position Type
Regular Full Time
Hotel/Resort Name DoubleTree by Hilton Hotel Denver
Posted Date 2 weeks ago(1/18/2023 3:18 PM)
Elevate Your Career by joining the DoubleTree Denver Family!    At the DoubleTree Hotel by Hilton Denver/DoubleTree by Hilton Central Park Complex we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. We offer all of our employees the following benefits: - Highly competitive wages - Free Parking - Free Ecopass/RTD Pass - Hotel room discounts and travel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels - 401K Plan with Employer Match Additionally, we offer our full-time employees the following benefits: - Paid Time Off (PTO) - Unlimited Paid Time Off (PTO) rollover - Paid Time Off (PTO) cash out options - Comprehensive employee benefit/insurance programs - Company paid life and AD&D insurance - Tuition reimbursement - Paid Time Off with unlimited PTO rollover and PTO cash out options - 7 Paid Holidays If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Denver Complex with Pyramid Hotel Group can mean for you!   The DoubleTree by Hilton DenverComplex is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA   We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Sales Manager. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market.  Actively up-sells to maximize revenue opportunities.  Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.   The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.   Your Role: - Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area.  - Book meetings, conferences, and social guests from assigned areas.  - Dedicate majority of time to direct telephone sales. - Rework and maintain old account files and solicit new accounts. - Respond to all correspondence from assigned areas and trace dates for reworking and follow up. - Set-up site inspections and follow through. - Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association. - Maintain a constant contact with Corporate and Association meeting planners; maintain membership and contacts in hotel industry associations. - Maintain a working relationship with departments interacting with convention groups. - Develop new accounts - Stay abreast of industry trends and make recommendations of changes, which would affect operations. - Maintain accurate forecast and recap information. - Set-up and conduct site inspections for entire property. - Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis.
Location
US-CO-Denver
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Denver
Department
Sales
Position Type
Regular Full Time
Hotel/Resort Name Hyatt Place / Hyatt House Charleston Historic District
Posted Date 3 days ago(2/1/2023 4:45 PM)
The Evening Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas in the evenings. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, coach, and counsel staff members. - Maintain a regularly scheduled cleaning program. - Prepare weekly schedule. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner. - Any additional duties as request by Executive Housekeeping Manager. -This position will be scheduled for PM shifts only after training! 
Location
US-SC-Charleston
Location : Property Name Linked
Hyatt Place / Hyatt House Charleston Historic District
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Pullman Miami Airport
Posted Date 2 weeks ago(1/19/2023 2:12 PM)
We are looking for highly motivated on-call Banquet Servers who can work AM shift to join our team!  This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! 
Location
US-FL-Miami
Location : Property Name Linked
Pullman Miami Airport
Department
Banquets
Position Type
On Call
Hotel/Resort Name Pullman Miami Airport
Posted Date 2 weeks ago(1/19/2023 2:11 PM)
We are looking for highly motivated on-call Banquet Servers who can work AM shift to join our team!  This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! 
Location
US-FL-Miami
Location : Property Name Linked
Pullman Miami Airport
Department
Banquets
Position Type
On Call
Hotel/Resort Name Pittsburgh Airport Marriott
Posted Date 2 weeks ago(1/18/2023 1:06 PM)
We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-PA-Coraopolis
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Airport Marriott
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Pittsburgh Airport Marriott
Posted Date 2 weeks ago(1/18/2023 1:04 PM)
We're looking for a qualified Laundry Attendant who will assurethe proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist other positions in department as needed or as directed by immediate supervisor.
Location
US-PA-Coraopolis
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Airport Marriott
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Pittsburgh Airport Marriott
Posted Date 2 weeks ago(1/18/2023 1:03 PM)
The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, coach, counsel, & discipline staff members. - Maintain a regularly scheduled cleaning program. - Prepare weekly schedule. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.
Location
US-PA-Coraopolis
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Airport Marriott
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Pittsburgh Airport Marriott
Posted Date 2 weeks ago(1/18/2023 1:01 PM)
We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants and responding to guest calls. Must have excellent customer service skills.
Location
US-PA-Coraopolis
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Airport Marriott
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name DoubleTree by Hilton Jacksonville Airport
Posted Date 2 weeks ago(1/18/2023 12:41 PM)
Let your Engineering career take off with us!       We're looking for a capable, committed Maintenance Technician who will play an important role in keeping our hotel functioning to the high quality standards of the Pyramid Hotel Group.   The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs To quality, you must have previous engineering experience.   Here are some perks you can enjoy when joining our team: - Competitive wages - Paid time off and 7 paid holidays - Healthcare: Medical/Dental/Vision - Employer paid life insurance policy - 401 (k) with portion company match* - Short Term Disability - Quarterly Bonus - Global Hotel Discounts at Hilton hotels and resorts.
Location
US-FL-Jacksonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Jacksonville Airport
Department
Engineering
Position Type
Regular Full Time
Hotel/Resort Name Courtyard Pittsburgh North/Cranberry Woods
Posted Date 2 weeks ago(1/18/2023 12:37 PM)
If you are a positive, self-motivated person with passion and enthusiasm for delivering an outstanding guest service experience, then this could be the career opportunity for you. Our Bistro is a small quick service restaurant located in the Courtyard Pittsburgh North. We proudly serve Starbucks coffee drinks along with a small menu of made-to-order breakfast food!   The ideal candidate will genuinely want to provide an excellent experience for our guests. The duties include taking breakfast orders, preparing coffee drinks, cash handling, food prep, occasionally assisting in the kitchen, and more.   No experience is necessary to apply, however previous restaurant experience is preferred! We will provide all of the training that you would need to be successful in this role.
Location
US-PA-Cranberry Township
Location : Brand
Marriott - Courtyard
Location : Property Name Linked
Courtyard Pittsburgh North/Cranberry Woods
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 2 days ago(2/2/2023 7:10 PM)
The Marriott Westchase is needing a Full-Time PM Gift Shop Attendant/Coffee Barista to work evenings.   Our gift shop is located off the main lobby and is where our guest grab their favorite Starbucks coffee and snack or pick up a souvenir while here for a convention. To be successful in this role you must have great customer service skills and experience, a sense of urgency when needed, and be comfortable working alone independently.     Our culture and values: Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.     You will need to be able to work evening shifts, 3:30 - 10:30 PM, various weekdays plus weekends, including holidays.     Key Responsibilities: - Greet customers when they enter the shop and serve guests beverages and/or food while offering assistance in locating merchandise, while upselling additional items to enhance profitability. - Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. . - Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. - Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. - Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Department
Outlets
Position Type
Regular Full Time
Hotel/Resort Name Sheraton Gateway Los Angeles
Posted Date 2 weeks ago(1/21/2023 6:57 PM)
JOB OVERVIEW:  Baristas are responsible for preparing coffee and tea beverages, cashiering, order taking, set-up and break down of products and store merchandise, providing exceptional customer service at all times, and other duties as assigned.   DUTIES AND RESPONSIBILITIES: - Prepare coffee and/or tea beverages, cashiering, order taking, set-up and break down of products and store merchandise. - Provide exceptional customer service at all times, and be knowledgeable about all products and promotions offered in the outlet. - Maintain cleanliness, product par levels, beverage and service quality, and overall store appearance. - Report all damages or issues to Supervisor and/or Manager - Food service experience with general knowledge of edible items sold in Starbucks. - Assisting supervisor with end of the month inventory of food, beverage components and all edible items as requested by management. - Report misconduct of team members to supervisor and/or manager. - Handle customer concerns and complaints in an effective manner. - Responsible for counting cash drawer at the end of scheduled shift. Follow the principles of CARE and the Four Disciplines of Associate Success
Location
US-CA-Los Angeles
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Gateway Los Angeles
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 5 days ago(1/30/2023 6:49 PM)
Join the Residence Inn by Marriott Berkeley!   We are seeking a full time Front Desk Supervisor.   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, offers guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley embraces its employees through a culture of CARE, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - Comprehensive employee benefit/insurance programs! - Company Paid Life & AD&D Insurance! - 401K with Employer Match! - Paid Time Off! - Tuition Reimbursement! - Holiday Pay! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties!   We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.  If you have experience in customer service, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Supervise daily shift process ensuring all team members adhere to standard operating procedures - Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests - Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day - Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation - Maintain the Sundries shop, keeping up with inventory and ordering as necessary - Training all new Front Desk Agents to provide exceptional customer service - Promote and sell special hotel programs - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information - Be knowledgeable of all emergency procedures and policies - Maintain house bank - Communicate all pertinent information to manager on duty - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds - Assist other departments as needed
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Department
Front Office
Position Type
Regular Full Time