Pyramid Hotel Group

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Search Results Page 13 of 35

Hotel/Resort Name Hilton Garden Inn Phoenix Airport North
Posted Date 1 month ago(8/19/2021 10:16 AM)
We are seeking a full-time housekeeper to join the Pyramid Hotel Group Team here at the Hilton Garden Inn Phoenix Airport North - we have FUN..and work hard for eachother and the customer! Candidates should be service minded, energetic and have the ability to work wellin a team environment. Job Responsibilities: - Clean assigned guest rooms according to system standards and Best Methods. This includes making beds, cleaning bathrooms, vacuuming carpet, etc. - Place and restock items in the hotel rooms including paper items, soap, towels, etc. according to Brand Standards. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Protect the privacy and security of guests and coworkers. - Address guests’ service needs in a professional, positive, and timely manner. - Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting. - Assist other associates to ensure proper coverage and prompt guest service. - Comply with quality assurance expectations and standards. - Report missing hotel property and damages to room to manager. Benefits Offered to Full Time Associates: - Health, Dental & Vision - Flex Spending Accounts - Basic Life Insurance with Health - Voluntary Life Insurance - Short Term & Long-Term Disability - 401 k Retirement Plan - Paid Vacation & Personal Days - Holiday Pay - Travel Discounts - And Much More…  
Location
US-AZ-Phoenix
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Phoenix Airport North
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Spartanburg Marriott
Posted Date 1 month ago(8/20/2021 4:07 PM)
You treat our customers as if they are your guests in your own home. Your presentation - of yourself and the food that you serve, is impeccable. You're polished and professional while your breakfast treats are timely and ready to be enjoyed. As our Breakfast Server, you are responsible for providing the highest quality of service possible to guests in an efficient and courteous manner while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. Here are your responsibilities: - Setting up and breaking down each morning's breakfast buffet, ensuring buffet items such fruits, breads, cereals and bakery items remain well-stocked, maintaining the safety and appearance of the buffet area and cleaning the area in preparation for the next day. - Replenishing silverware and condiments, light to moderate food preparation, refilling beverage containers. - Ability to walk and stand for during entire shift while approaching and servicing guests with all food and beverage requirements in an attentive, friendly, courteous and professional manner. Reports all issues and complaints to management. - Clear, clean and reset areas as needed and perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects. - Sweep, mop and vacuum floors to ensure that restaurant area and hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing. - Be familiar with the organization of the lounge and know the function of each job position as well as having a thorough knowledge of menus and specials. - Perform opening and closing procedures, and side work duties to ensure breakfast items/condiments are kept stocked, tidy and clean. - Follow all health sanitation codes. - Handle food and beverage service, as required. Carry coffee pots and beverages throughout the room, refilling guests' cups and glasses as needed or requested. - Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. - Must be able to convey information and ideas clearly and must be able to evaluate and select among alternative course of action quickly and accurately. - Must be able to work well in stressful, high-pressure situations and maintain composure and objectivity under pressure. - Must be effective in listening to, understanding, and clarifying the concerns and issues raised by guests and fellow associates. - Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. - Maintain regular attendance in compliance with property standards, as required by scheduling which will vary according to the needs of the hotel. - Paperwork, record-keeping, or other custodial tasks maybe performed. Other duties may be assigned by management.
Location
US-SC-Spartanburg
Location : Brand
Marriott
Location : Property Name Linked
Spartanburg Marriott
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 1 month ago(8/20/2021 1:31 PM)
The AC Hotel Cincinnati Downtown at the Banks is excited to begin their search for a professional, creative, and experienced Assistant Chief Engineer to oversee all aspects of engineering, maintenance and grounds.  Must have excellent communication skills with the ability to lead, direct and motivate the staff.     Job Requirements: Previous experience in engineering.  Previous experience working in hospitality is preferred, but not required.      Responsibilities include: hiring, training, managing and motivating the Engineering team. This position directs the installation and repair of electrical, mechanical and architectural systems throughout the facility to insure safety and efficiency.  Local candidates preferred.      Competitive benefits package including 401k, health benefits, and employee discount at Marriott Hotels.     
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name JetBlue Lodge
Posted Date 1 month ago(8/18/2021 4:59 PM)
The Lodge at JetBlue is managed by Pyramid Hotel Group.  At Pyramid, we treat employees like family.  We are seeking to fill a Banquet House Person postion.   To manually set up, break down, and service all meeting rooms in accordance withPyramid Hotel Group high standards of quality. To collect all service ware and allocate in accordance with event order to supply function. When no function, they will assist the F & B department with cashier duties, cleaning tables and stocking supplies.    
Location
US-FL-Orlando
Location : Property Name Linked
JetBlue Lodge
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 1 month ago(8/18/2021 4:36 PM)
We are seeking a committed and passionate hospitality professional to provide top quality service as At Your Service Agent. The Expert will operate the Hotel switchboard, in an efficient, professional and courteous manner, maintaining Five Star Service Standards. The Expert will respond to guest inquiries in regards to Hotel Information, Dining Information, and direct calls as appropriate to the Hotel personnel.   The primary responsibilities for the At Your Service Agent will include but are not limited to: - Uses private branch exchange (PBX) switchboard to connect interoffice and house calls. - Answers, screens, and routes outside and in-house calls, in an efficient manner, maintaining standards. - Keeps record of requests placed by guests and ensures requests are completed. - Operates radio system to relay in-house messages and information. - Inputs wake up calls. - Places welcome calls to guests. - Understands and can react to emergency situations and procedures. - Utilizes PBX and front office computer system. - The smooth functioning of the entire hotel telephone system relies upon the ability of the telephone operators to properly handle all outgoing, incoming and internal telephone communication. - Initiate the positive guest experience with the hotel. - Relied upon to coordinate emergency communications to the fire and emergency response units. - Understand all hotel emergency procedures and coordinate communications during fire, health and elevator emergencies. - Accept all messages for in house, expected arrival and function guests and ensure their efficient and timely distribution. - Review daily listings of upcoming hotel events. - Develop general hotel operational background to provide information to guests. - Report telephone related problems to Front Office Manager. - Assist guests with dialing instructions as requested. - Accept time and charges from outside operators; deliver to Front Desk to ensure the timely posting of these charges to the guests account. - Process paperwork as directed during off peak periods. - Complete competitive survey on a daily basis. - Maintain neat and orderly work area.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Garden Inn Phoenix Airport North
Posted Date 1 month ago(8/18/2021 3:20 PM)
Come join the Hilton Garden Inn Phoenix Airport North - part of the great Pyramid Hotel Group - we have FUN and work hard for each other and customers! Looking for Breakfast and Dinner Prep Cook and Line Cook for The Great American Grill.   - Perform routine kitchen tasks. - Follow the prep list created to plan duties. - Label and stock all ingredients on shelves so they can be organized and easily accessible. - Measure ingredients and seasonings to be used in cooking. - Prepare cooking ingredients by washing and chopping vegetables, cutting meat, and other meal prep. - Set up workstations and ingredients so that food can be prepared according to recipes. - Undertake basic cooking duties, such as reducing sauces and parboiling food. - Prepare simple dishes, such as salads and entrees. - Maintain a clean and orderly kitchen by washing dishes, sanitizing surfaces, and taking out trash. - Ensure that all food and other items are stored properly. - Comply with nutrition and sanitation guidelines. Perform other kitchen duties as assigned  
Location
US-AZ-Phoenix
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Phoenix Airport North
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name Residence Inn Hartford Downtown
Posted Date 1 month ago(8/18/2021 3:04 PM)
Pyramid Hotel Group is a fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently searching for a Dynamic, Hands-On Assistant General Manager.   This is a highly empowering position requiring high energy and the ability to motivate, cultivate and mentor a high performance team devoted to achieving the highest standards of guest satisfaction and exceptional service.    We value forward thinking, progressive and creative personalities. We provide the resources, you provide the leadership, inspiration and results.   Reporting to the General Manager, the Assistant General Manager will direct and coordinate activities of the hotel to obtain optimum efficiency and economy of operations and maximize its full potential with a balanced focus on people, product and profit. - Oversee the hotel Operations Departments - Maintain positive relations with staff through timely complete communication of all items concerning their areas of supervision individually and a department as a whole. - Analyze with each department head their goals identified and the action steps to achieve them within the identified length of time. - Monitor progress on a set schedule and report achievements and problem areas to the General Manager, their effect on profitability and stability of hotel operations. - Insure a positive guest experience through quality and safety of the hotel product.
Location
US-CT-Hartford
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
Residence Inn Hartford Downtown
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 1 month ago(8/18/2021 1:55 PM)
Duties & Responsibilities: •Manage all aspects of front desk operations for assigned shift. Schedule employees to ensure proper coverage. •Monitor performance and recommend/initiate corrective and/or disciplinary action, or other staffing/human resources-related actions in according with company policies and procedures. Alert management of potentially serious issues. •Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. •Ensure guests receive prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction. Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution. •Communicate and assist in achieving departmental guest satisfaction, revenue and profit goals and objectives. Manager labor costs and expenses within budget. •Assist in managing hotel revenue generation & maximization through full utilization of company systems, business processes and specifications. •Ensure procedures are followed for security of monies, credit and financial transactions, and guest security. •Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies. Train appropriate staff on procedures for PBX to serve as a central communications point during emergency/crisis situations. •Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts including Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance. •Will serve as “manager on duty” as required. Accountability: This job is responsible for managing front desk operations for a p.m. and/or weekend shift at a large, fairly complex full-service hotel with an extensive range of facilities and services and may include a large number of Priority Club Accounts and VIP and key guests. Typically supervises a shift of front office employees. 
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 1 month ago(8/18/2021 11:53 AM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a full time steward/dishwasher to join our team!     We offer our full time employees the following benefits: - New competitive pay rates! - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match (available for part time as well) - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Opportunities - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more    Responsibilities Include: - Clean, transport and store all pots and pans used in the food and beverage operations and maintain the pots and pans room in a clean and orderly manner. - Clean and sanitize all china, glassware, silverware, flatware, pots and pans in the hotel.  - Ensure restaurant and banquet kitchens have the requisite amounts of the above to properly open their shifts and that there are sufficient Queen Mary’s and racks in which to place dirty dishes, silver, pots, and pans. - Responsible for the proper sanitation and cleanliness of all kitchens and food preparation areas, including ovens, grills, stoves, hoods, fryers, preparation slicers, steam kettles, tables and floors. - Assist culinary staff during any special request or priorities as requested by the Executive Banquet Chef or the Assistant Banquet Chef.  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Stewarding
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Philadelphia at Penn's Landing
Posted Date 1 month ago(8/18/2021 11:40 AM)
Reporting to the General Manager, the Assistant General Manager will direct and coordinate activities of the hotel to obtain optimum efficiency and economy of operations and maximize its full potential with a balanced focus on people, product and profit. - Supervise all operational department heads that directly impact guest services. - Maintain positive relations with staff through timely complete communication of all items concerning their areas of supervision individually and a department as a whole. - Analyze with each department head their goals identified and the action steps to achieve them within the identified length of time. - Monitor progress on a set schedule and report achievements and problem areas to the General Manager, their effect on profitability and stability of hotel operations. - Insure a positive guest experience through quality and safety of the hotel product.
Location
US-PA-Philadelphia
Location : Brand
Hilton
Location : Property Name Linked
Hilton Philadelphia at Penn's Landing
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 1 month ago(8/18/2021 11:36 AM)
Stop scrolling for jobs now and apply!   Attractive daylight hours 8-4 Monday through Friday and 9-5 Saturday/Sunday! In need of Part-time and Full-time Room attendants. Flexible hours are also available.   Never worked in the hospitality industry before? That's OK! We will train you!    Like to work independently? This is the job for you!   Motivated to make more than just an hourly rate? Sign on bonus available! Recruiting bonus available when your friends and family are hired based on your recommendation! Clean additional rooms? Bonus available!    Paid Time off, Holiday Pay, Health benefits, travel perks, 401k and many other perks available!   Full Time and Part Time positions available immediately.    $$ Sign on Bonus available!   We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums newly renovated guests’ rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high-quality standards of Pyramid Hotel Group.
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 1 month ago(8/18/2021 11:30 AM)
Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking an outgoing, guest service focused Host/Hostess for Litchfield's our fine dining restaurant.   We offer our part time employees the following benefits: - 401K Match - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more   We're looking for an individual with a great Yes I Can" attitude and a caring disposition to join our restaurant team as a part time host/hostess for Litchfield's our fine dining restaurant located at The Wigwam Resort.  Current availability needs are for Thursday-Sunday evenings.   - Responsible for greeting guests in a friendly, enthusiastic, professional, and timely manner. - Taking the guests to the tables, and starting the guests experience in a positive manner. - Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following restaurant standards. - Handle reservation book, take incoming telephone calls, note reservations and special requests by guests. - Serve water, stock ice, refill glassware station, and continually do running side work. Greet guests by name whenever possible during the course of meal service. - Perform general clerical tasks including maintaining large group party information for he manager and reservation books. Open Table - Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.Assist servers, bartenders, food runners and bussers when necessary.Fold napkins for meal periods to maintain an adequate supply. - Assist in table setting and general dining room maintenance during peak periods. - Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. - 5 foot & 10 foot rule. Very important in assisting and supporting others. Within 10 feet, we as employees must smile and give eye contact to the guest. Within 5 feet of the guest we must give a sincere and welcoming greeting. Every guest is our guest; we must assist and help in all areas of the resort. Your title may not be Front Desk or Bellman. But it is our job to be that positive domino effect on employees and our guests here at the hotel. If a guest looks confused, we as employees need to be able to help and guide them in the right direction or to the correct department.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name The Wigwam
Posted Date 1 month ago(8/18/2021 11:26 AM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking guest focused food runners, bussers & server assistants for Litchfield's our farm to table fine dining restaurant located at the resort. We have shifts available on Wednesday through Sunday evenings. We offer our part time employees the following benefits:   - 401K Match - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program   Responsibilities Include:   - Ensuring all food is coordinated from the kitchen and to the guest correctly and in a timely fashion.  - Communication between front of the house and heart of the house. - Stocking, setting and tearing down station. - Assisting with the kitchen with stocking plate ware and utensils. - Cleaning Work Area, running side work, stocking condiments - Perform set up duties as requested to include side stations, storage areas and food staging area. - Assist with expediting food. - Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards. - Assist servers, bartenders, other food runners and bussers when necessary. - Fold napkins for meal periods to maintain an adequate supply. - Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 1 month ago(8/18/2021 11:16 AM)
The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered. The Front Desk Supervisor will: - Greet guests immediately with a friendly and sincere welcome. Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Non-verbally confirm the room number and rate via Lightspeed property management system - Obtain ID’s and payment from guests in the form of cash, gift certificate or credit cards, establishing credit limits as dictated by set policies/procedures. - Count and maintain an accurate house bank on a daily basis. - Promptly answer the telephone using positive and clear English language. - Accommodate all guest requests, resolve guest problems and needs in a timely and efficient manner utilizing empowerment program to immediately rectify guest concerns and complaints. - Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. - Supervise and lead all front office staff continuously to ensure all policies and procedures are adhered to and achieved. - Communicate effectively both verbally and in writing to provide clear direction to staff. - Monitor lobby traffic and make staffing adjustments accordingly. - Promote teamwork between co-workers, managers and other departments through active participation and listening. Ensure and participate in daily ops meetings. - Communicate on a daily basis with the previous and forthcoming guest service agents and managers. - Perform Manager on Duty shifts as scheduled, monitor the hotels business levels and service in the absence of the General Manager and Front Office Manager. - Schedule and monitor breaks for all staff in the front office. - Assist in training and leading all new hires to achieve a successful transition of new staff to their current positions. - Monitor lobby traffic and make staffing adjustments accordingly. - Require standing and continual mobility throughout front office area. - Post all guest charges and adjustments accurately, complete appropriate vouchers and balance accounting paperwork immediately following the conclusion of your shift, providing an accurate audit of shift transactions. - Cancel, modify and take reservations as the need arises or when the reservations office is closed, providing an accurate audit of shift transactions. - Retrieve mail, small packages and facsimiles for hotel guests as requested. - Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees. - Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation. - Other duties as assigned by Front Desk Manager and or General Manager.   Starting pay: $19/hr
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 1 month ago(8/18/2021 11:15 AM)
Here's your opportunity to join a newly renovated dynamic upscale full-service property. We are looking for vibrant customer-focused Food & Beverage professional to join our team.   The Food & Beverage Manager oversees all aspects of food and beverage operations, including outlets and banquets. The F&B Manager will work closely with the Food and Beverage Director as well as the Executive Chef to achieve high score of food and service quality. Responsible for budgets and cost control measures, quality standards, guest satisfaction and associate satisfaction.
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Phelps - Residence Inn Cincinnati Downtown
Posted Date 1 month ago(8/18/2021 10:39 AM)
Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-OH-Cincinnati
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Phelps - Residence Inn Cincinnati Downtown
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Part-Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 1 month ago(8/17/2021 7:47 PM)
  Join the Brand-New Residence Inn by Marriott Berkeley!   Opening this fall, Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary apartment-style accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities.  Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city. We are looking for energetic, passionate and driven leaders to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   At this time, we are seeking an outgoing, experienced, guest service driven leader to join us as our AssistantFront Office Manager.   Responsibilities Include: - Orchestrate and expedite the registration and checkout process at the front desk. - Oversee the daily operation of the front desk. - Assist in the management of the Front Office team. - Provide exceptional customer service to our guests from the Front Desk, including but not limited to checking guests in to the hotel, checking guests out of the hotel, and answering all guest questions or concerns. - Supervise the Front Office team, ensuring proper procedures are followed and guest interactions are favorable. Provide real time feedback and coaching for continued improvement of the team. - Develop and maintain programs to improve the operations of the Front Office team, especially in relation to upsell revenues, customer service scores, loyalty enrollments, and employee engagement. - Assist in handling difficult situations, including but not limited to face to face interactions, phone calls, or electronic correspondence. - Manage ongoing training to Front Office team. - Maintain all front desk related equipment and a par stock of supplies. - Maintain a daily log of all guests’ opportunities with corrective action steps. Follow-up on any unresolved situations in a timely manner and pass on appropriate information to other Managers for handling. - Follow-up on credit opportunities. - Perform duties as the Manager on Duty for the entire hotel when needed. - Ensure all necessary reports and forms are completed daily. - Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. - Direct and train front office staff. Assist in new-hire and on-going training.  Direct and assist front office staff in organizing breaks, ensuring that all work is completed efficiently and according to schedule. - Create and manage weekly schedule and adjust accordingly to ensure budget guidelines are followed. - Other duties as required/assigned.   The Residence Inn by Marriott Berkeley is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA   ***Local residents are encouraged to apply***
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Embassy Suites Boston Marlborough
Posted Date 1 month ago(8/17/2021 5:28 PM)
Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.      ESSENTIAL FUNCTIONS:   Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items.   Ensures daily production chart is properly filled out to standards.        Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.        Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.        Ability to read and perform Use Record Specifications.        Ensure all equipment in working areas is clean and in proper working condition.        Practice Teamwork" and "Clean as you go" policies.        Prepares requisition for supplies and food items for production in the work station. Reads and employs math skills to appropriately prepare items according to recipes
Location
US-MA-Marlborough
Location : Property Name Linked
Embassy Suites Boston Marlborough
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name Wylie Inn and Conference Center at Endicott
Posted Date 1 month ago(8/17/2021 4:09 PM)
Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently seeking a dynamic hotel Assistant General Manager for our Wylie Inn and Conference Center at Endicott College which boasts 91 Guest-rooms and Suites, over 17,500 square feet of IACC approved meeting space and multiple outlets all overlooking the beautiful coastline of Beverly, MA.   Designed to be a "fast track" to a General Manager Role within the organization, this is a highly empowering position requiring high energy and the ability to motivate, cultivate and mentor a high performance team devoted to achieving the highest standards of guest satisfaction and exceptional service.  We value forward thinking and progressive and creative personalities. We provide the resources, you provide the leadership, inspiration and results!   Reporting to the General Manager, the Assistant General Manager will direct and coordinate activities of the hotel to obtain optimum efficiency and economy of operations and Food and Beverage to maximize its full potential with a balanced focus on people, product and profit. Responsibilities include: - Supervise all department heads with the exception of the Director of Sales and Marketing. - Supervision of Food and Beverage - Maintain positive relations with staff through timely complete communication of all items concerning their areas of supervision individually and a department as a whole. - Assists in creating the hotel’s annual budget and monitors the performance of the hotel throughout the year. - Follow up with vendors on missing or incorrect invoices. - Complete vendor billing statement reconciliation and maintain an organized tracking system for recurring invoices, leases, contracts, and due/renewal dates of each. - Analyze with each department head their goals identified and the action steps to achieve them within the identified length of time. - Monitor progress on a set schedule and report achievements and problem areas to the General Manager, their effect on profitability and stability of hotel operations. - Insure a positive guest experience through quality and safety of the hotel product.
Location
US-MA-Beverly
Location : Brand
Independent
Location : Property Name Linked
Wylie Inn and Conference Center at Endicott
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name Ohio University Inn & Conference Center
Posted Date 1 month ago(8/17/2021 3:07 PM)
Are you a Hotel Director of Food and Beverage ready to take the next step in your hospitality career? If so, we want to hear from you!   Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   Due to a recent promotion, we are currently seeking a dynamic hotel Assistant General Manager for our Ohio University Inn and Conference Center which boasts 139 guest-rooms, over 5,000 square feet of meeting space and Cutler's Restaurant, one of Athens, Ohio's most popular places to dine for Breakfast, Lunch and Dinner!   Reporting to the General Manager and with a strong focus on Food and Beverage, the Assistant General Manager will direct and coordinate activities of the hotel to obtain optimum efficiency and economy of operations and Food and Beverage and maximize its full potential with a balanced focus on people, product and profit.   - Supervise all department heads with the exception of the Director of Sales and Marketing and the Director of Human Resources - Maintain positive relations with staff through timely complete communication of all items concerning their areas of supervision individually and a department as a whole. - Analyze with each department head their goals identified and the action steps to achieve them within the identified length of time. - Monitor progress on a set schedule and report achievements and problem areas to the General Manager, their effect on profitability and stability of hotel operations. - Insure a positive guest experience through quality and safety of the hotel product.   Salary Range: $65k-80k
Location
US-OH-Athens
Location : Property Name Linked
Ohio University Inn & Conference Center
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time