Pyramid Hotel Group

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Search Results Page 14 of 37

Hotel/Resort Name Fairfield Inn & Suites Milwaukee Downtown
Posted Date 3 weeks ago(7/6/2021 5:18 PM)
The Fairfield Inn in downtown Milwaukee is looking for a full-time Night Auditor to join our team! Responsibilities include but are not limited to: Completing audits of hotel transactions during evening shifts, assisting with greeting guests at the front desk and processing check-in/out transactions.   The Fairfield Inn in downtown Milwaukee is managed by Pyramid Hotel Group. With us, you'll find full benefits, 401k, room rate discounts, paid time off, incentive/bonus, and opportunities to grow.
Location
US-WI-Milwaukee
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Milwaukee Downtown
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name Fairfield Inn & Suites Milwaukee Downtown
Posted Date 3 weeks ago(7/6/2021 5:15 PM)
The Fairfield Inn and Suites in downtown Milwaukee is looking for a qualified, motivated housekeepers to join our team!    The Fairfield Inn in downtown Milwaukee  is managed by Pyramid Hotel Group. With us, you'll find:   Competitive Pay Paid time off 7 paid holidays 401k w/ company match Marriott travel discounts Company paid life insurance Comprehensive benefit plans Employee Recognition fun!   Housekeepers are responsible for the cleanliness, arrangement, and supply of guest rooms in an assigned area.
Location
US-WI-Milwaukee
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Milwaukee Downtown
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Hotel Tampa Airport
Posted Date 3 weeks ago(7/6/2021 3:52 PM)
Fantastic opportunity to become a full-time team member at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group.  Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively.  Above all, we share a commitment to delighting our guests and creating value for our owners and clients.    A good server can make or break the customer experience. Responsible for taking orders in a friendly manner, reporting orders to the kitchen, and calculating the bill.  Servers play an essential role in any restaurant. We're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked.
Location
US-FL-Tampa
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Tampa Airport
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Hotel Tampa Airport
Posted Date 3 weeks ago(7/6/2021 3:50 PM)
Fantastic opportunity to become a full-time team member at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group.  Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively.  Above all, we share a commitment to delighting our guests and creating value for our owners and clients.    The Houseperson is responsible for supporting the Room Attendants by stripping rooms, removing trash & soiled linens from their carts and supplying them with clean linen and supplies throughout the shift.  Also responsible for delivering guest requests and for maintaining the cleanliness of the floors assigned to (i.e vacuuming, trash removal, etc).  
Location
US-FL-Tampa
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Tampa Airport
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Hotel Tampa Airport
Posted Date 3 weeks ago(7/6/2021 3:48 PM)
Fantastic opportunity with growth potential to become a full-time team member at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group.  Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively.  Above all, we share a commitment to delighting our guests and creating value for our owners and clients.    We're looking for a qualified, motivated Housekeeping Inspector. The Housekeeping Inspector will supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants and Housepersons in guest rooms and corridors to maintain Pyramid Hotel Groups high standards of cleanliness.     ESSENTIAL FUNCTIONS: � Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance. Prepare work orders for shampooers to clean carpets and supply room attendants to maintain par stock in closet, etc. � Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counselling, as well as exercise good judgement, while reinforcing Hilton's high standards of quality. Prepare work performance reports on all personnel assigned to work area and submit to the Housekeeping office. Insure all jobs are completed within the shift. � Take requested inventories of furniture, fixtures, equipment and supplies, etc. Insure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place. � Report all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms, lights out in bathrooms, closets, or corridors, broken mirror or window) to the maintenance department. � Expedite special guest requests, such as extra towels, blankets or pillows. � Assist room attendants and houseperson in securing all supplies and tools necessary for the completion of their jobs as the need arises. � Report all suspicious persons or actions, hazardous conditions, etc. to the Manager on Duty. � Respond to guest questions. Provide guest assistance, directions, and information as requested. � Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations. � Other duties as assigned such as assisting Room Attendants when necessary.
Location
US-FL-Tampa
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Tampa Airport
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Hotel Tampa Airport
Posted Date 3 weeks ago(7/6/2021 3:47 PM)
Fantastic opportunity to become a full-time team member at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group.  Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively.  Above all, we share a commitment to delighting our guests and creating value for our owners and clients.    As a Housekeeper/Room Attendant, you will be responsible for cleaning a section of 16-18 guest rooms per day to Hilton standards.  If you love to clean and enjoy working independently, this could be the job for you!
Location
US-FL-Tampa
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Tampa Airport
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Hotel Tampa Airport
Posted Date 3 weeks ago(7/6/2021 3:43 PM)
Fantastic opportunity to become a full-time team member at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group.  Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively.  Above all, we share a commitment to delighting our guests and creating value for our owners and clients.    The Night Auditor is Responisble for overseeing the front desk operations on the overnight shift (10pm to 6am).  Greeting and assisting guests and processing check-in/out transactions. Must be able to work independently and have the ability to handle stressful situations.  This position is full-time and will require working 2 night audit shifts (10pm to 6am)and 3 am am/or pm front desk shifts (7-3pm or 3-11pm).  
Location
US-FL-Tampa
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Tampa Airport
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 3 weeks ago(7/6/2021 3:36 PM)
POSITION SUMMARY   The Controller (Interim) will temporarily assume the roles and responsibilities of this position for the next few months. The Controller directs all aspects of hotel accounting including guest service, accounting/budgeting, asset protection, internal control and human resources.  The Controller directs all financial aspects of operations in alignment with the direction of the General Manager, Company, operating procedures, internal controls, brand standards and local, state and national regulations.  Responsible for quality service, meeting/exceeding financial goals, short and long term planning and day-to-day operations. Recommends the Accounting budget, business plans, capital expenditures and manages within approved plans and objectives.   
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Temporary Full-Time
Hotel/Resort Name DoubleTree by Hilton Hotel Tampa Airport
Posted Date 3 weeks ago(7/6/2021 3:35 PM)
Fantastic opportunity to become a part-time team member at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group.  Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively.  Above all, we share a commitment to delighting our guests and creating value for our owners and clients.    Security Officer The purpose of this job is to perform the duties of Security Officer in accordance with company standards for satisfactory performance. Essential Job Description: Patrols hotel premises to maintain order, enforce regulations, and ensure observance of applicable laws by performing the following duties. Essential duties and responsibilities are as follows (other duties may be assigned): 1. Patrols lobbies, corridors, guest rooms, and other hotel areas, confers with management, interviews guests and employees. 2. Interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, accidents, illness, violations of policies, and any other loss related event. 3. Patrols hotel areas to detect/report and/or control fires, unsafe conditions, and missing or inoperative safety equipment. 4. Warns or ejects troublemakers, and cautions careless persons. 5. Responds to, controls, provides and obtains assistance for victims of accidents and/or illness. Also reports on such in documentation. 6. Notifies staff of presence of persons with questionable reputations. 7. Assists management and law enforcement officers in emergency situations. 8. Controls all situations in a calm, professional, and hospitable manner. 9. Completes daily logs and incident reports. 10. Responds to alarm notifications. 11. Assists with emergency/evacuation training and processes.    
Location
US-FL-Tampa
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Tampa Airport
Company Name
Pyramid Hotel Group
Department
Security
Position Type
Regular Part-Time
Hotel/Resort Name Wylie Inn and Conference Center at Endicott
Posted Date 3 weeks ago(7/6/2021 2:54 PM)
Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-MA-Beverly
Location : Brand
Independent
Location : Property Name Linked
Wylie Inn and Conference Center at Endicott
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Boston Marriott Burlington
Posted Date 3 weeks ago(7/6/2021 1:04 PM)
We're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly "can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked, and carries out all duties in accordance with the high quality standards.  
Location
US-MA-Burlington
Location : Brand
Marriott
Location : Property Name Linked
Boston Marriott Burlington
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Boston Marriott Burlington
Posted Date 3 weeks ago(7/6/2021 12:55 PM)
PRIMARY DUTIES AND RESPONSIBILITIES: - Provide the highest quality of service to the customer at all times, set example for all hotel associates. - Operate as an independent mechanic by analyzing problems, identifying courses of action and implementing solutions with available resources and to a high degree of quality. - Keep accurate completion and task records in the project files. - Plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment including lamps, air conditioners and cosmetic items. - Clean, lubricate, protect and otherwise maintain all tools and equipment in the hotel. - Have a working knowledge of fire sprinkler and emergency power systems. - Observe and analyze energy and utilities usage in the hotel and on the grounds. - Be aware of all existing departmental job safety analysis and to strive to work in an accident free manner and to create a safe work environment for others. - Continuously look for conditions which may endanger associates or guest of the hotel and to take immediate action to correct any hazardous conditions found - Read, log, track and interpret readings form meters, gauges, and other measuring units - Maintain a thorough log of each day’s activities and problems that occur and to ensure this information is passed on to other shifts. - Maintain a current inventory of all supplies. - Repair HVAC as required; and clean HVAC coils semi-annually or as required - Check smoke alarms throughout hotels on a scheduled basis according to brand standards - Maintain the hotel grounds; curb appeal and building exteriors consistently - Develop and maintain maintenance department programs to assure that the Quality Assurance Program for each brand criteria are met - Educate and lead all department personnel on emergency procedures, key control, safety and life safety precautions - Conduct departmental meetings, coaching and counseling. - Ensure that three quotes are received for any repair that cannot be fixed at property level. - Comply with hotel policies and procedures. - Maintains regular attendance and is consistently on time. - Maintains high standards of personal appearance and grooming, which include compliance with the dress code. - Performs any other duties as requested by supervisor.
Location
US-MA-Burlington
Location : Brand
Marriott
Location : Property Name Linked
Boston Marriott Burlington
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Boston Logan Airport Chelsea
Posted Date 3 weeks ago(7/6/2021 12:33 PM)
  This position will encompass cleaning, dusting, bed making, vacuuming and replacing of amenities. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. EXPERIENCE Must have at least (1) or more years of experience in Housekeeping, with a combination of Hospitality experience preferred. KEY RESPONSIBILITIES The primary responsibilities of the Room Attendant are included but are not limited to: - Cleans and vacuums guests’ rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests’ needs, maintaining a clean environment for hotel guests in accordance with a high quality standards. - Call Housekeeping Office Coordinator to report any room deficiencies (light bulbs, broken items etc) - Update daily assignment sheet with rooms completed and note robes missing. - Report missing items such as: robes, cotton boxes, blotters to the office. - Report items left behind by a guest to the office and bring items to Security. - Use proper materials and cleaning products designated by the housekeeping department. - Maintain equipment in a clean and safe condition. - Ensure Housekeeping closet on the floor is clean and tidy. - Perform other duties and special daily tasks as assigned by floor supervisors and Executive Housekeeper. - Communicate with Supervisor throughout shift to be aware of the work and rooms that need additional attention.
Location
US-MA-Chelsea
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Boston Logan Airport Chelsea
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 3 weeks ago(7/6/2021 12:07 PM)
Historic Dartmouth College Hotel with New England Charm!   Overlooking the scenic Dartmouth College Green in Hanover, New Hampshire, the Hanover Inn Dartmouth is a historic boutique hotel in the Upper Valley. New England charm pairs with modern PINE Restaurant and top-notch Catering functions to create an unforgettable experience for our guests.   Reporting to the Executive Chef, the Banquet/Catering Chef is responsible for the following:   - Direct supervision of day to day operation of all banquet functions. - Understands the concepts and have the experience of interacting within a professional kitchen. - Follows instructions and understand the philosophy of the Executive Chef and carry out those ideas, stressing them to associates. - Mentoring staff (catering cooks), on a one to one basis, instructing and guiding them in their jobs. - Ensures quality eye appeal, taste and monitors them daily. - Controls cleanliness, sanitation throughout the kitchen, walk ins and ensures proper rotation of foods. - Implements new menus and sees to its proper implementations. - Maintain accurate administrative records on a timely basis and complete projects on time. - Ability to work in an organized fashion, train and develop future culinary. - Ability to work in a pro-active fashion. - Daily walk through all kitchens, walk-ins for proper rotation of food and sanitation and quality of food product. - Organize proper recipe file and keep updated.    
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 3 weeks ago(7/6/2021 10:53 AM)
POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality. ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas.   Starting Pay: $20/hour 
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full-Time
Hotel/Resort Name Holiday Inn Cincinnati - Airport
Posted Date 3 weeks ago(7/6/2021 10:28 AM)
Award winning hotel with competitive benefits! Responsible for cleaning and maintaining all public areas in the commercial tower including, corridors, public restrooms, administrative offices, sales office, restaurant, great room, upper terrace, break room, and pool area.
Location
US-KY-Erlanger
Location : Brand
IHG - Holiday Inn
Location : Property Name Linked
Holiday Inn Cincinnati - Airport
Company Name
Winegardner and Hammons Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Holiday Inn Cincinnati - Airport
Posted Date 3 weeks ago(7/6/2021 10:26 AM)
We're looking for a qualified Laundry Attendant who will assurethe proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist other positions in department as needed or as directed by immediate supervisor.
Location
US-KY-Erlanger
Location : Brand
IHG - Holiday Inn
Location : Property Name Linked
Holiday Inn Cincinnati - Airport
Company Name
Winegardner and Hammons Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Garden Inn Seattle Downtown
Posted Date 3 weeks ago(7/5/2021 4:54 PM)
Beautiful Downtown Hotel looking for Part-time AM Line Cook for Breakfast in restaurant.   If you are positive, hardworking, dependable, team player, with a passion for cooking we would for you to join our team.  Must have previous line cook experience in restaurant or hotel setting.  Benefits for part-time employees include sick time, employee discounted rates at other Hilton hotels, 401K, and company quarterly hourly bonus program.  
Location
US-WA-Seattle
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Seattle Downtown
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Part-Time
Hotel/Resort Name Hilton Garden Inn Seattle Downtown
Posted Date 3 weeks ago(7/5/2021 4:24 PM)
Beautiful Downtown Hotel looking for a friendly, outgoing, and customer oriented Full-time Front Desk Agent.  If you really enjoy working with customers and have a friendly personality this is the job for you!  Must have a good attitude and work well within a team setting.  As a front desk agent we also have additional incentive opportunities available as well to earn extra above your hourly pay.  Full-time employees are eligible for affordable health insurance options after 60 days of employment and will also get Paid time off, Holiday pay, and 401K after 90 days of employment.    As a front desk agent you are the main contact for our guests including checking them in and out of their rooms, answer phone calls from guests and relaying information to other departments when needed, making reservations when needed, and overall just helping the guest’s enjoy their visit in Seattle and have a great stay at the hotel.   If this sounds like something you would be good at and would enjoy we hope you will join our team!
Location
US-WA-Seattle
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Seattle Downtown
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Garden Inn Seattle Downtown
Posted Date 3 weeks ago(7/5/2021 3:18 PM)
Assistant Front Office Manager/Front Desk Supervisor position that includes hourly pay plus overtime pay for any hours worked over 40 hours a week with manager benefits including being eligible for department incentives and manager annual bonus program.  As a manager you will be offered health insurance benefits beginning the 1st of the following month after start of employment and other benefits such as Paid time off, Holiday Pay, 401K, Life insurance, and disability insurance after 90 days.  This position is full-time 40 hours a week mainly PM shifts including weekends.   Duties & Responsibilities:   -    Manages all aspects of front desk operations for assigned shift. Work along with Front Desk Agents greeting all guests, assisting with check in/out process and handle all guest assistance concerns that come up during shift. •   Monitor performance and works with Front Office Manager on recommending corrective and/or disciplinary action, or other staffing/human resources-related actions in according with company policies and procedures. Alert management of potentially serious issues. •   Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. •   Ensure guests receive prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction. -  Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution. •  Communicate and assist in achieving departmental guest satisfaction, revenue and profit goals and objectives. Manager labor costs and expenses within budget. •  Ensure procedures are followed for security of monies, credit and financial transactions, and guest security. •  Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies. Train appropriate staff on procedures for Front Desk to serve as a central communications point during emergency/crisis situations. •  Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts including Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance. •  Will serve as “manager on duty” primarily evenings and weekends.
Location
US-WA-Seattle
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Seattle Downtown
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Full-Time