Pyramid Hotel Group

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Search Results Page 15 of 37

Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 3 weeks ago(7/5/2021 10:47 AM)
Restaurant Manager                                                                              You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Leaders who believe in these same values to join us at the Sheraton Denver West!   The Sheraton Denver West is looking for a passionate and service oriented candidate to fill our Restaurant Manager position. The primary function of the Restaurant Manager is to ensure that quality standards of service are met in the restaurant, room service and lounge areas thus delivering an above average dining experience to all guests ensuring return patronage and to consistently train and develop staff through scheduled training sessions and monthly meetings. The Manager should make responsible decisions, solve problems and lead by example.   Being a part of the Sheraton Denver West family means striving for your personal best, every day. Expand your potential and build your resume by working with a dynamic team, guaranteed to help you advance your skills and knowledge. Being a part of hospitality means building exciting new relationships, and at Sheraton Denver West, our core values represent our commitment to warm connections with our community, with our guests, and most importantly with every one of our Team Members!   Essential Responsibilities - Oversee the operations of the restaurant and room service orders. - Assist the Executive Chef/ Food & Beverage Director with directing the day-to-day activities and assignments of the Front of the House staff. - Accurately execute all policies with improvement to quality, service and operations. - Engage in ongoing development of Front of the House staff while holding the team accountable for performance and maintaining standards. - Work seamlessly, collaboratively and in tandem with the Executive Chef/ Food & Beverage Director to create memorable dining experience for our guests. - Establish and achieve quality and guest satisfaction goals; respond in a courteous and prompt manner to all guest questions, complaints and/or requests. - Promote teamwork and quality service through daily communication and coordination with other departments. - Participate and conduct pre-shift and management meetings that are motivating, effective and timely. - Must be present on the floor during peak business periods, to ensure guest satisfaction. - Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible. - Create an environment of engagement for team members. - Prepare weekly schedules. - Assist with special projects as assigned.   Minimum Experience and Qualifications - Knowledge of Restaurant operations and standard operating procedures. - Strong organizational and analytical skills - Demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work with maximum efficiency, accuracy and attention to detail. - Ability to effectively lead and work cohesively as part of a team. - Possess managerial, supervisory, leadership, human relations and service skills - Ability to use logic and sound judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. - Ability to work holidays, weekends, various shifts and overtime as needed. - Adapt to new and changing situations.   Preferred Experience and Qualifications - Past hotel experience. - A second language is desirable.   Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Competitive Pay - Free parking - Opportunities for advancing skills and knowledge through continuous training and development - Associate discounts at Marriott Properties worldwide - Medical, Vision, Dental & Life Insurance - Sick-time and paid holidays - 401K with Company match   Starting Pay: $52,000 salaried   The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton New York Downtown
Posted Date 3 weeks ago(7/5/2021 10:38 AM)
We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-NY-New York
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton New York Downtown
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 3 weeks ago(7/2/2021 10:15 PM)
Responsible for washing dishes and pots and pans as well as cleaning kitchen areas. Experience can be at a hotel or restaurant level.
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Stewarding
Position Type
Seasonal
Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 3 weeks ago(7/2/2021 10:13 PM)
We're looking for an experienced Executive Chef to lead our culinary team. - Plan and direct food preparation and culinary activities - Modify menus or create new ones that meet quality standards - Estimate food requirements and food/labor costs - Supervise kitchen staff’s activities - Arrange for equipment purchases and repairs - Recruit and manage kitchen staff - Rectify arising problems or complaints - Give prepared plates the “final touch” - Perform administrative duties - Comply with nutrition and sanitation regulations and safety standards - Maintain a positive and professional approach with coworkers and customers
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name Boston Harbor Hotel
Posted Date 5 days ago(7/21/2021 8:42 AM)
BOSTON HARBOR HOTEL POSITION DESCRIPTION   JOB SUMMARY The Catering Coordinator will offer support through all aspects of Catering functions, as well as supporting the Catering Managers. CANDIDATE PROFILE Education: Bachelor’s degree, preferably specializing in Hospitality, Business Administration, and or related major or equivalent experience is required.   Experience: Must have at least one (1) or more years of related Catering experience, with experience in Hospitality preferred.   KEY RESPONSIBILITIES The primary responsibilities for the Catering Coordinator include but are not limited to: - Responding to telephone inquiries by determining client’s needs and specifications for referral to the Catering Sales Managers. - Establishing rapport with Catering clients and function as a liaison. - Maintain organized records of all Catering accounts and to see that pertinent information is distributed to the necessary hotel personnel on a timely and accurate basis. - Responsible for turning over definite Catering contracts and distributing to other departments, completing and/or distributing Banquet Event Orders and Group Resumes. - Manage Catering team calendar for PTO and events - Assist the Catering Managers during the execution of Catering Events. - Politely and efficiently answer all guest requests, both internally and externally. - Produce and send information for social and corporate inquiries, contracts and proposals for pending events, general letters and correspondence. - Ordering of office supplies for office. - Develop knowledge of all hotel departments, amenities, function space, food and menus. - Responsible for special projects as assigned by the Director of Catering JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Strong Working Knowledge of Excel - Must be able to communicate clearly with guests, customers, supervisor, and fellow employees. - Superior communication (Written, Verbal, Presentation, Phone, etc.) and meeting skills - Excellent organization and acute attention to detail - Must be proficient in Microsoft office, knowledge of Delphi, Microsoft Report Builder and Opera helpful. - Ability to manages conflict effectively and work diligently to obtain a mutually agreeable solution - Ability to consistently display courtesy, etiquette, warmth and enthusiasm on the phone and in person - Superior time management and task prioritization - Ability to handle multiple and changing priorities in professional manner - Willingness to assist co-workers and guests beyond normal job duties   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.
Location
US-MA-Boston
Location : Brand
Independent
Location : Property Name Linked
Boston Harbor Hotel
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Portland Downtown/Waterfront
Posted Date 3 weeks ago(7/2/2021 11:53 AM)
We are seeking an Executive Housekeeper. The Executive Housekeeper is responsible for the management of the housekeeping and laundry departments. This includes management of the housekeeping and laundry staff and ensuring that the hotel facilities, guest rooms and public areas, meet all standards related to comfort and aesthetics. Duties include the coordinating & supervising of the housekeeping and laundry staff of 100+ employees, ensuring that the guest rooms, hotel facilities, and public areas meet all standards related to comfort and aesthetics, scheduling, inspections, inventory control, and revenue forecasting, working closely with other departments and ensuring and adhering to OSHA and ADA policies. Competitive benefits package. Generous bonus Potential EOE/M/F/H/V.
Location
US-ME-Portland
Location : Property Name Linked
AC Hotel Portland Downtown/Waterfront
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Pyramid Hotel Group - Corporate Offices
Posted Date 3 weeks ago(7/2/2021 10:08 AM)
Pyramid Hotel Group is fast growing leader in hotel and resort management and seeks team members to grow along with our company, and to be a part of the culture that puts its people first.   We pride ourselves on being the best career in the hospitality industry. What sets us apart? Our people centric culture, learning and development opportunities, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service.   Due to recent growth, we have begun our search for on property Full Time Task Force Operations Managers to temporarily support our hotel operations throughout the U.S.   As a Task Force Operations Manager, you would be responsible for assisting with the day-to-day operations, being a hands-on leader helping each hotel achieve and exceed targeted revenues and guest satisfaction. Flexibility and willingness to work in multiple departments to support our team members is of paramount importance.
Location
US-MA-Boston
Location : Property Name Linked
Pyramid Hotel Group - Corporate Offices
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 4 weeks ago(7/1/2021 5:32 PM)
We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest experience, and exceptional Beyond compare service attitude, for the position of Food & Beverage Manager. The Food & Beverage Manager will lead the dining room, and oversee the flawless execution of superior service while ensuring all company policies and standards are met.   The primary responsibilities for the Food & Beverage Manager will include but are not limited to: - Assist the Restaurant General Manager in leading the daily operations of the restaurant, while managing the day-to-day activities and assignments of the Front and Heart of the House staff. - Organize and assist with conducting pre-shift and departmental meetings, communicating information to the team members, such as house count and menu changes. - Create weekly schedules to ensure proper coverage to service expected business levels. - Work seamlessly, collaboratively and in tandem with the Restaurant General Manager to create memorable dining experiences for our guests. - Accurately execute all policies with improvement to quality, service and operations. - Engage in ongoing development of Front of the House staff while holding the team accountable for performance and maintaining standards. - Assist in developing training programs - Achieve quality and guest satisfaction goals; respond in a courteous and prompt manner to all guest questions, complaints and/or requests. - Promote teamwork and quality service through daily communication and coordination with other departments. - Ensure consistent adherence to Forbes Five-Star service and Lytle Park Hotel brand standards, ensuring elevated products and service is delivered. - Must be present on the floor during peak business periods, to ensure guest satisfaction - Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible. - Create an environment of engagement for team members, while being a liaison between team members and management. - Assist the Restaurant General Manager with special projects as assigned.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 4 weeks ago(7/1/2021 5:02 PM)
We are seeking a passionate hospitality professional for the position of Front Desk Agent at the Lytle Park Hotel. This Expert will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay, maintaining Five Star Service Standards at all times.   The primary responsibilities for the Front Desk Agent include but are not limited to:   - Greet customers immediately with a friendly and sincere welcome. - Use a positive and clear speaking voice, listen to and understand guest requests, and respond with the appropriate action and provide accurate information such as outlet hours and local attractions. - Be an expert of the property and of the local area. - Complete the registration process by inputting and retrieving information with routine efficiency from a computer system, confirming pertinent information including number of guests and room rate. - Promptly answer the telephone using positive and clear communication. - Input messages into the computer and update Guest profiles. - Retrieve messages and communicate the content to the guest. - Retrieve mail, small packages and facsimiles for customers as requested. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. - Take ownership of guest challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. - Plan and implement detailed steps by using experienced judgment and discretion. - Complete all other assignments, duties and tasks as assigned by the Front Desk Manager.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Hotel Indigo Detroit Downtown
Posted Date 3 weeks ago(7/6/2021 8:09 AM)
The Hotel Indigo in downtown Detroit is looking for a qualified, motivated Room Attendants to join our team!    The Hotel Indigo in downtown Detroit is managed by Pyramid Hotel Group. With us, you'll find: Competitive Pay Paid time off 7 paid holidays INCENTIVES! SO MANY INCENTIVES!  401k w/ company match IHG travel discounts Company paid life insurance Comprehensive benefit plans Employee Recognition fun!   Room Attendants are responsible for the cleanliness, arrangement, and supply of guest rooms in an assigned area.
Location
US-MI-Detroit
Location : Brand
IHG - Hotel Indigo
Location : Property Name Linked
Hotel Indigo Detroit Downtown
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Courtyard Pittsburgh North/Cranberry Woods
Posted Date 4 weeks ago(7/1/2021 1:51 PM)
Are you looking to begin your career in hospitality or looking to get back into the industry? This is a great place to start! As Front Desk Agent you will be the voice and face of the hotel! You will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations.
Location
US-PA-Cranberry Township
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard Pittsburgh North/Cranberry Woods
Company Name
Winegardner and Hammons Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Fairfield Inn & Suites Milwaukee Downtown
Posted Date 4 weeks ago(7/1/2021 1:28 PM)
We're looking for a capable, committed Chief Engineer who will play an important role in keeping our hotel functioning to the high quality standards of Pyramid Hotel Group. The Maintenance Supervisor will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs
Location
US-WI-Milwaukee
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Milwaukee Downtown
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 4 weeks ago(7/1/2021 12:21 PM)
  You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Leaders who believe in these same values to join us at the Sheraton Denver West!   The Sheraton Denver West is looking for an organized, passionate, and dependable candidate to fill our Housekeeping Manager position. The primary function of the Restaurant Manager is to ensure that quality standards of service are met in the restaurant, room service and lounge areas thus delivering an above average dining experience to all guests ensuring return patronage and to consistently train and develop staff through scheduled training sessions and monthly meetings. The Manager should make responsible decisions, solve problems and lead by example.   Being a part of the Sheraton Denver West family means striving for your personal best, every day. Expand your potential and build your resume by working with a dynamic team, guaranteed to help you advance your skills and knowledge. Being a part of hospitality means building exciting new relationships, and at Sheraton Denver West, our core values represent our commitment to warm connections with our community, with our guests, and most importantly with every one of our Team Members!   Essential Responsibilities - Maintain company standards of cleanliness throughout the rooms section of the hotel. - Supervising the housekeepers and housepersons assigned to the housekeeping team. - Relaying information concerning the status of rooms to and from the housekeeping office as well as the front desk. - Assigns rooms/boards to Housekeeping staff. - Addresses guest’s complaints regarding housekeeping service of equipment. - Reports need for room repairs to engineering. - Inspect rooms. - Examines carpets, drapes, and furniture for stains, damage or wear. - Checks and counts linens and supplies. - Maintains inventory and ordering. - Verifies staffing is appropriate for business levels. - Handles lost and found inquiries and all pertinent procedures. - Checks vacant, expected departure and discrepant rooms. - Communicates with appropriate departments when necessary. - Conducts pre-shift meetings. - Cleans rooms and assists in laundry when necessary. - Directly supervises hourly employees in the Housekeeping Department - Assisting with interviewing and training employees   Minimum Experience and Qualifications - 2‐3 years of hotel management/supervisory experience in Housekeeping or Rooms Division - Previous experience as a Housekeeping Manager or Supervisor is required - Full service experience preferred - Must be bilingual – English & Spanish - Ability to work holidays, weekends, various shifts and overtime as needed.   Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Competitive Pay - Free parking - Opportunities for advancing skills and knowledge through continuous training and development - Associate discounts at Marriott Properties worldwide - Medical, Vision, Dental & Life Insurance - Sick-time and paid holidays - 401K with Company match   Starting Pay: $55,000 salaried    The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hotel Indigo Cleveland Gateway
Posted Date 4 weeks ago(7/1/2021 11:56 AM)
The all-new Hotel Indigo in downtown Cleveland is looking for an Accounting Manager to join our leadership team!   With us, you’ll find full medical benefits, retirement plan, paid time off and room rate discounts all within a culture committed to taking care of it's people.   The Accounting Manager position performs a variety of routine accounting duties to ensure correct reporting of revenues and costs, the timely payment of invoices and timely receipt of monies owed to the hotel.   Job duties include but are not limited to: - Provides the highest quality of service to the customer at all times. - Prepares daily bank deposits. - Summarizes and posts data to journals, ledgers and other accounting records; totals and balances accounts; reconciles bank accounts; checks and verifies records. - Obtains approvals from department heads on invoices to be paid; makes proper accounting entries in ledger; reconciles discrepancies with vendors; prepares transmittal of invoices for payment by corporate accounting. - Prepares and monitors monthly aging of accounts; prepares statements and collection letters from delinquent accounts; makes phone calls to collect accounts excessively overdue. - Approves and processes direct billing requests; prepares all bills and mails invoice statements promptly. - Researches and investigates all credit card disputes; makes proper adjustments/charge backs as needed; balances and prepares all credit card transmittals. - Maintains files of all accounting documentation; may assist with clerical duties such as typing or phone coverage. - Has a thorough knowledge of emergency procedures - Ensures that supervisors complete inventories and purchase supplies within budgeted guidelines. - May assist with placement of employment advertising and pre-screening of prospective candidates. - May ensure proper paperwork is completed during new hire orientation. - Adheres to all work rules, procedures and policies established by the company, including but not limited to, those contained in the employee handbook.
Location
US-OH-Cleveland
Location : Property Name Linked
Hotel Indigo Cleveland Gateway
Company Name
Winegardner and Hammons Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name Hampton Inn Eau Claire Hotel
Posted Date 4 weeks ago(7/1/2021 11:44 AM)
The Hampton Inn Eau Claire is looking for a full-time Night Auditor to join our team! Responsibilities include but are not limited to: Completing audits of hotel transactions during evening shifts, assisting with greeting guests at the front desk and processing check-in/out transactions.   The Hampton Inn Eau Claire is managed by Pyramid Hotel Group. With us, you'll find full benefits, 401k, room rate discounts, paid time off, incentive/bonus, and opportunities to grow.
Location
US-WI-Eau Claire
Location : Brand
Hilton - Hampton Inn
Location : Property Name Linked
Hampton Inn Eau Claire Hotel
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hampton Inn Eau Claire Hotel
Posted Date 4 weeks ago(7/1/2021 11:18 AM)
The Hampton Inn Eau Claire is looking for a full-time Night Auditor to join our team! Responsibilities include but are not limited to: Completing audits of hotel transactions during evening shifts, assisting with greeting guests at the front desk and processing check-in/out transactions.   The Hampton Inn Eau Claire is managed by Pyramid Hotel Group. With us, you'll find full benefits, 401k, room rate discounts, paid time off, incentive/bonus, and opportunities to grow.
Location
US-WI-Eau Claire
Location : Brand
Hilton - Hampton Inn
Location : Property Name Linked
Hampton Inn Eau Claire Hotel
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name Candlewood Suites East Lansing
Posted Date 4 weeks ago(7/1/2021 11:13 AM)
We're looking for a capable, committed Maintenance Technician who will plan an important role in keeping our hotel functioning to the high quality standards of the Candlewood Suites.   The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs To quality, you must have previous engineering experience.
Location
US-MI-Lansing
Location : Property Name Linked
Candlewood Suites East Lansing
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Part-Time
Hotel/Resort Name Candlewood Suites East Lansing
Posted Date 4 weeks ago(7/1/2021 11:11 AM)
The Candlewood Suites is looking for a Front Desk Agent to join our team!   Primary responsibilities include: Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. Additional responsibilities include: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
Location
US-MI-Lansing
Location : Property Name Linked
Candlewood Suites East Lansing
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Part-Time
Hotel/Resort Name Candlewood Suites East Lansing
Posted Date 4 weeks ago(7/1/2021 11:09 AM)
The Candlewood Suites Hotel is looking for capable Room Attendants to join our team!   The Room Attendant cleans and vacuums guest rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs; maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.   We offer competitive pay and excellent benefits!
Location
US-MI-Lansing
Location : Property Name Linked
Candlewood Suites East Lansing
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Part-Time
Hotel/Resort Name Hilton Houston Galleria Area
Posted Date 4 weeks ago(6/30/2021 12:30 PM)
The Lodge at JetBlue, managed by Pyramid Hotel Group, is seeking to fill a front desk agent position.  At the Lodge the Front Desk Agents sit behind a reception desk unless a guest comes to check in and then they stand.  Must have exceptional customer service and computer skills.  Previous hotel front desk agent experience preferred 
Location
US-TX-Houston
Location : Brand
Hilton
Location : Property Name Linked
Hilton Houston Galleria Area
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time