Pyramid Global Hospitality

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Search Results Page 16 of 40

Hotel/Resort Name Hyatt Regency Atlanta Perimeter at Villa Christina
Posted Date 4 weeks ago(1/10/2023 5:37 PM)
PROPERTY OVERVIEW Nestled in Perimeter Summit and surrounded by ultra-chic neighborhoods like Buckhead and Brookhaven, the Hyatt Regency Atlanta Perimeter at Villa Christina features a lavish urban hotel with the comfort and sophistication of a resort.From dining at Villa Christina to specialty drinks at The Barrel Room, the Hyatt Regency Atlanta Perimeter at Villa Christina offers all the convenience of city dining with the luxury, elegance and hospitality of our southern suburbs. SUMMARY The Food and Beverage Manager is responsible for overseeing the service in the hotel's food & beverage outlets. He/she is also responsible for assisting with training, motivating, and coaching the associates, and monitoring expenses and controlling labor costs.  Responsible for budgets and cost control measures, quality standards, guest satisfaction and associate satisfaction.   ESSENTIAL DUTIES AND RESPONSIBILITIES Include but not limited to are the following; other duties may be assigned.   - Supervises and schedules all food service personnel. - Inspects locations and observes workers and patrons to ensure compliance with occupational, health and safety standards and local liquor regulations. - Maintains all required control forms for each function, including consumption, time sheets, uniforms, inventory, etc. - Monitors budget to ensure efficient operation, and to ensure expenditures including labor and stay within budget limitations. - Responsible for purchase and control of outlets’ operating supplies. - Plans related activities such as dining room, bar, concessions and operations. - Purchase and control all beverages. - Assist with month-end and semi-annual inventories which include beverages and china, glass and silver. - Responsible for the proper accounting and reconciliation of point of sale systems and revenues. - Interviews, hires and trains staff; plans, assigns and directs work. - Completes payroll approval of all direct reports.  - Achieves profitability goals for restaurants, bars, catering and room service while providing the guest with quality service - Controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control and other expense management systems. - Ensures that the outlets are run in accordance with the food and beverage standards of operations. - Maintains control of food, beverage and supply costs and inventory by adhering to standards for purchasing and inventory control. - Ensure that all applicable laws, SOPs, brand standards, and best practices are followed in each outlet.  - Ensures that department training goals are executed on an on-going basis.  - All other duties as assigned
Location
US-GA-Atlanta
Location : Property Name Linked
Hyatt Regency Atlanta Perimeter at Villa Christina
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 2 days ago(2/2/2023 7:10 PM)
Marriott Westchase Hotel is seeking experienced Full-time Room Cleaning Attendants who are flexible to work hours that include weekends and/ or holidays.    Candidates should be service minded, energetic and have the ability to work well in a team environment.    The Room Attendant must be open to all aspects of housekeeping.  Responsibilities include to clean and vacuum guest rooms; collect soiled linens for laundering, make beds, replenishes room supplies, empties trash, cleaning of some public spaces, special cleaning projects, houseperson and laundry duties and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.   Please make sure you provide a valid email address in your resume and application and check it regulary. We are carefully reviewing a large number of applications and because of time constraints will be reaching out initially by email to those that are best qualified for continuing in the application process.   Thank you for your interest in our hotel!   Estamos buscando recamareras a tiempo completo, quien tengan un horario flexible incluyendo fines de semana y/o días festivos.   Las candidatas deben tener un enfoque en el servicio, ser energéticas y tener la habilidad de trabajar bien en equipo. Estar abierta a todos los aspectos de housekeeping. Responsabilidades incluyen limpieza de cuartos, de áreas públicas, proyectos especiales, houseperson y lavandería.   Asegúrese de proporcionar una dirección de correo electrónico válida en su currículum y solicitud y verifíquela regularmente. Estamos revisando cuidadosamente una gran cantidad de solicitudes y, debido a limitaciones de tiempo, nos comunicaremos inicialmente por correo electrónico con aquellos que estén mejor calificados para continuar con el proceso de solicitud.   ¡Gracias por su interés en nuestro hotel!  
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name DoubleTree by Hilton Jacksonville Airport
Posted Date 4 weeks ago(1/10/2023 5:28 PM)
Let your Engineering career take off with us!   We're looking for a capable, committed Lead Maintenance Technician who will play an important role in keeping our hotel functioning to the high quality standards of Hilton and Pyramid Global Hospitality .     The Lead Maintenance Technician will respond to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.   Essential Duties & Responsibilities: - Troubleshoot and perform basic repair on basic equipment (e.g., small pump and motor replacement), plumbing (e.g., mixing valve trouble shooting and sink repair or replacement unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. - Program TV's and perform general housekeeping and engineering-related duties. - Must handle surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. - Use the Lockout/Tag out system in required SOP before performing any related maintenance work. - Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. - Repair or replace PVC copper pipe (including soldering) as needed. - Display the ability to train and mentor other technicians. - Display the ability to contact and direct contractors in the absence of Chief Engineer. - Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. - Welcome and acknowledge all guests according to company standards anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. - Perform other reasonable job duties as requested. - Adhere to quality expectations and standards. - Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. - Other duries as assigned.        
Location
US-FL-Jacksonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Jacksonville Airport
Department
Engineering
Position Type
Regular Full Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 2 days ago(2/2/2023 7:09 PM)
Houston Marriott Westchase is looking to hire a Full-Time PM Restaurant Table Busser: Shifts start at 2:00 PM, ending up to 11:30 PM.     Our culture and values: Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.     Must be able to work a flexible schedule to include weekdays, weekends and holidays.   - Promptly and consistently reset all service-ware as prescribed. - Quickly clear dirty table settings and prepare table for resetting. - Memorize table numbers and seat numbers of the dining room and bar. - Transport all dirty tableware from dining room to dishwashing area for proper cleaning. - Maintain stock and cleanliness of all stations with necessary equipment including silverware, linen and condiments. - Inspect the cleanliness and presentation of all china, glass, and silver prior to use - Assist servers with table service such as beverage refills and other request to ensure total guest satisfaction. - Maintain expected standards for uniform and personal appearance and they are clean and professional. - Perform opening and closing duties side work sheet for busser position. - Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 2 days ago(2/2/2023 7:09 PM)
Houston Marriott Westchase is looking to hire a AM Restaurant Table Busser for Full-Time position: 6:00 AM – 2:00 PM.     Our culture and values: Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.     Must be able to work a flexible schedule to include weekdays, weekends and holidays.   - Promptly and consistently reset all service-ware as prescribed. - Quickly clear dirty table settings and prepare table for resetting. - Memorize table numbers and seat numbers of the dining room and bar. - Transport all dirty tableware from dining room to dishwashing area for proper cleaning. - Maintain stock and cleanliness of all stations with necessary equipment including silverware, linen and condiments. - Inspect the cleanliness and presentation of all china, glass, and silver prior to use - Assist servers with table service such as beverage refills and other request to ensure total guest satisfaction. - Maintain expected standards for uniform and personal appearance and they are clean and professional. - Perform opening and closing duties side work sheet for busser position. - Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name The Wigwam
Posted Date 4 weeks ago(1/10/2023 4:08 PM)
The Wigwam has celebrated over a century of service as Phoenix’s most historic resort established in 1918. We are currently seeking dishwashers to join our team in curating incredible, long-lasting memories with our guests and our team members…to continue to build upon our history and our legacy.   We are WIGWAM!   We are…    World-class Individuals  Generating  Warm  Authentic  Memories   We believe in a true Culture of CARE. That means we focus on caring for our employees, our guests and our community.   By joining The Wigwam you are also becoming part of the Pyramid Global Hospitality family of hotels. We have over 270 hotels worldwide and growing, including six hotels and resorts in the Phoenix area alone.   In fact, we are proud to say that we were recently recognized as 2021Hotel of the Year by Pyramid Global Hospitality!   Over a quarter of our employees have been making history with us for 10 years or more! Come join our winning team and make a little history of your own!   We offer our employees the following amazing benefits: - Quarterly bonus program - One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry - Company paid life insurance - Company paid long term disability insurance - 401K with employer match - Paid Time Off - Free parking - Free meals - TRP incentive program - Tuition Reimbursement - Employee discounts on Golf, Tennis, Spa, Restaurants and Hotel Rooms around the world!   Responsibilities Include: - Clean, transport and store all pots and pans used in the food and beverage operations and maintain the pots and pans room in a clean and orderly manner. - Clean and sanitize all china, glassware, silverware, flatware, pots and pans in the hotel.  - Ensure restaurant and banquet kitchens have the requisite amounts of the above to properly open their shifts and that there are sufficient Queen Mary’s and racks in which to place dirty dishes, silver, pots, and pans. - Responsible for the proper sanitation and cleanliness of all kitchens and food preparation areas, including ovens, grills, stoves, hoods, fryers, preparation slicers, steam kettles, tables and floors. - Assist culinary staff during any special request or priorities as requested by the Executive Banquet Chef or the Assistant Banquet Chef.  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Department
Stewarding
Position Type
Regular Full Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 2 days ago(2/2/2023 7:09 PM)
The Marriott Westchase Hotel is looking to hire a AM Bellman/Valet.   You would be working 4 days a week from 6:30 AM - 3 PM.    You are the face of the hotel and as the first person our guest meet it is your responsibility to always provide a welcoming and friendly smile along with your professionalism and eagerness to provide assistance and services to our guest.     Duties of Bellman…. - The ability to move luggage carts weighing up to 200lbs, the ability to lift and carry boxes/luggage up to 75lbs required - Follow established hotel safety protocols and procedures at all times - Is familiar with the layout of the hotel and memorize the preferred route for escorting guests - Rooms the guest in accordance with hotel standards - Provides information to guests about the hotel facilities and services - Assist guests checking in or out with their baggage, answering questions, making deliveries - Recognizes customers immediately with a warm and hospitable welcome - Responds to inquiries with accurate information regarding location specific features and services - Coordinates with Guest Services staff regarding daily VIP arrivals and special guests   Duties of a Driver Attendant… - Connects with guests with a dynamic and engaging personality - Responds to guests' needs with urgency and follow-through - Impresses guests with prompt and professional service - Maintain security of vehicles and vehicle keys - Have advanced knowledge of the immediate physical location and surrounding areas of interest and activities - Maintain the cleanliness of the drive and parking areas
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Department
Guest Services
Position Type
Regular Full Time
Hotel/Resort Name DoubleTree by Hilton Jacksonville Airport
Posted Date 4 weeks ago(1/10/2023 3:38 PM)
Let your Hospitality career take off with us!   We have just increased our hourly rate to provide YOU a higher base rate of pay.   Our vision is to fill the earth with the light and warmth of hospitality. If you believe in this vision please apply so that we can get you scheduled for an interview.   Job Description: This positions will require that you greet and register guest, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.   - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities.   SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - Keep housekeeping and other departments informed of any special requests, late check-outs and special needs areas. - Other duties as assigned, of which the associate is capable of performing.     Here are some perks you can enjoy when joining our team: - Competitive wages - Paid time off and 7 paid holidays - Healthcare: Medical/Dental/Vision - Employer paid life insurance (1x annual salary) - 401 (k) with portion company match* - Short Term Disability - Quarterly Bonus - Global Hotel Discounts at Hilton hotels and resorts.                        
Location
US-FL-Jacksonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Jacksonville Airport
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 2 days ago(2/2/2023 7:09 PM)
Houston Marriott Westchase Hotel is looking for a experienced Housekeeping Room Inspector.   This is a Full-Time position that provides overall support to the operations of the housekeeping department.   Our culture and values: Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.   Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train and motivate team members. - Maintain a regularly scheduled cleaning program. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 2 days ago(2/2/2023 7:04 PM)
We have several openings for Banquet/Event Houseperson - ON-CALL. This position requires you to be open to work various weekday afternoons/evenings plus weekends with the ability to work heavy work schedules through the holidays.     Please be advised, this position requires considerable physical activity on a continuous basis, up to and including entire shift; setting up for events, transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms as well as breaking down when concluded and returning to storage closet.       Key Responsibilities:     - To oversee and participate in the placement, service, maintenance, and breakdown of physical sets in the Pavilion, Ballrooms and associated meeting areas. - Ensure placement of all decorations for the assigned function areas per specifications. - Set up and replenish meeting rooms with clean glasses and fresh water. - Assist servers/bartenders walking the room to replenish beverages as necessary. - Follow established cleaning schedules of meeting rooms and ballrooms ensuring that stay presentable at all times and equipment in working order. - Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform pressed and clean with provided nametag.
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Department
Banquets
Position Type
On Call
Hotel/Resort Name Renaissance Indianapolis North
Posted Date 4 weeks ago(1/10/2023 1:21 PM)
This position is eligible for $500 in sign on bonuses ($250 paid after 30 days; $250 paid after 90 days), in addition to monthly attendance incentives and a quarterly bonus plan.   The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.   We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor
Location
US-IN-Carmel
Location : Brand
Marriott - Renaissance
Location : Property Name Linked
Renaissance Indianapolis North
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Embassy Suites Boston Marlborough
Posted Date 4 weeks ago(1/10/2023 12:26 PM)
Job Description: We're looking for an experienced Executive Chef to lead our culinary team. As Executive Chef , you will direct and organize all front and back of the house activities of the Food and Beverage operation for the hotel. The ideal candidate would fill the leadership role over the Culinary, Food and Beverage and Banquet departments, maintaining our high standards of food and beverage quality, service and merchandising, while maximize profits. Come join our family at the Embassy Suites. Other job functions include: - Plan and direct the functions of the administration and planning of all culinary and kitchen departments, to meet the daily needs of the operations. - With the Food and Beverage Director, clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments (eg: restaurant, banquet rooms, kitchen, etc.) - Ensure consistent presentation of foods and beverages. - Implement effective control of food, beverage and labor costs among all sub-departments. - Regularly review and evaluate the customer satisfaction of menus, daily specials, banquet services. Adjust foods, beverages and services to compete with changing market demands; ensure they are implemented in a timely manner. - Assure that station guides are up-to-date, in good condition and being used. Responsible for quality of food, food handling personnel and professional work procedures. - Supervise food purchasing. - Assign preparation levels based on projected business forecast. Indicate plan to work out any leftovers and dead items. - Plan and administer a training program within the department that will develop associates at all levels. - Develop, implement and monitor schedules for the operation, to achieve a profitable result. - Create and nurture a hotel environment that emphasizes motivation, empowerment, teamwork and a passion for providing service. Be readily available & approachable for all team members. - Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan. Extend professionalism and courtesy to guests at all times. - Able to work a flexible schedule, including evenings, weekends and Holidays.
Location
US-MA-Marlborough
Location : Property Name Linked
Embassy Suites Boston Marlborough
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name DoubleTree by Hilton Hotel Denver
Posted Date 4 weeks ago(1/10/2023 12:09 PM)
Elevate Your Career by joining the DoubleTree Denver Family!    At the DoubleTree Hotel by Hilton Denver we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.   We offer all of our employees the following benefits: - Highly competitive wages - Free Parking - Free Ecopass/RTD Pass - Hotel room discounts and travel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels - 401K Plan with Employer Match  Additionally, we offer our full-time employees the following benefits: - Paid Time Off (PTO) - Unlimited Paid Time Off (PTO) rollover - Paid Time Off (PTO) cash out options - Comprehensive employee benefit/insurance programs - Company paid life and AD&D insurance - Tuition reimbursement - Paid Time Off with unlimited PTO rollover and PTO cash out options - 7 Paid Holidays    If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Denver with Pyramid Hotel Group can mean for you!    The DoubleTree by Hilton Denver is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA   Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-CO-Denver
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Denver
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name DoubleTree by Hilton Denver Central Park
Posted Date 4 weeks ago(1/10/2023 12:05 PM)
Elevate Your Career by joining the DoubleTree Denver Family!    At the DoubleTree Hotel by Hilton Denver Central Park we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.   We offer all of our employees the following benefits: - Highly competitive wages - Free Parking - Free Ecopass/RTD Pass - Hotel room discounts and travel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels - 401K Plan with Employer Match Additionally, we offer our full-time employees the following benefits: ·         Paid Time Off (PTO) ·         Unlimited Paid Time Off (PTO) rollover ·         Paid Time Off (PTO) cash out options ·         Comprehensive employee benefit/insurance programs ·         Company paid life and AD&D insurance ·         Tuition reimbursement ·         Paid Time Off with unlimited PTO rollover and PTO cash out options ·         7 Paid Holidays   If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Denver Central Park with Pyramid Hotel Group can mean for you!    The DoubleTree by Hilton Denver Central Park is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA   Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-CO-Denver
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Denver Central Park
Department
Front Office
Position Type
Regular Part Time
Hotel/Resort Name Hotel Eleo at The University of Florida
Posted Date 4 weeks ago(1/10/2023 9:53 AM)
Responsible for washing dishes and pots and pans as well as cleaning kitchen areas. Experience can be at a hotel or restaurant level.
Location
US-FL-Gainesville
Location : Brand
Independent
Location : Property Name Linked
Hotel Eleo at The University of Florida
Department
Stewarding
Position Type
Regular Full Time
Hotel/Resort Name Sunshine Suites Resort
Posted Date 4 weeks ago(1/10/2023 8:54 AM)
GENERAL DUTIES Assists with and/or prepares reports which summarize, forecast and/or analyze hotel business activity and financial position in the areas of income, expenses, and earnings · Working knowledge of night audit, income audit, general cashier, accounts payable, accounts receivable, and payroll. · Completes occupancy tax returns and submits to controller before filing · Prepares month-end entries to the general ledger and posts them after they are approved by the controller · Assists in the preparation of budgets and forecasts · Reconciles bank accounts and prepares any corrective journal entries for approval by controller · Fills in as controller of the hotel during controller’s vacation or absences · Prepares end of the month reports as directed by controller · Assists with any other accounting office tasks as instructed by the controller · Assist with any other accounting office tasks as instructed by the controller · Know your work schedule and follow it with a high degree of reliability · Work in a cooperative and friendly manner with fellow employees · Maintain professional attire and personal hygiene · Maintain a clean, neat and orderly work area · Perform your job according to standard operating procedures · Read, understand and follow all policies, procedures and rules as stated in the Employee Handbook and any Policy manual · Keeps communication flowing freely among all departments · Inform management promptly of any work-related problems or adverse situations · Practice “aggressive hospitality” and provide guest satisfaction · Promote the hotel through goodwill, courtesy and a positive attitude · Attend all schedule training classes and meetings · Train employees as directed by management · Perform any reasonable request as assigned or directed by management
Location
KY-Grand Cayman
Location : Brand
Independent
Location : Property Name Linked
Sunshine Suites Resort
Department
Finance
Position Type
Regular Full Time
Hotel/Resort Name Embassy Suites Boston Marlborough
Posted Date 4 weeks ago(1/10/2023 8:50 AM)
  The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, coach, counsel, & discipline staff members. - Maintain a regularly scheduled cleaning program. - Prepare weekly schedule. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.   As an Embassy Suites employee you are eligible for competitive perks and benefits, including Hilton travel discount!  Come join the best team in hospitality!   We offer the following amazing benefits for all associates: Team member travel discounts with all Hilton hotel brands, 401K available after 3 months with an employer match, free associate assistance program, free employer provided uniforms, and an employee meal while working.    
Location
US-MA-Marlborough
Location : Property Name Linked
Embassy Suites Boston Marlborough
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 2 days ago(2/2/2023 7:04 PM)
Houston Marriott Westchase is hiring a Full-Time PM/Evening Concierge Lounge Attendant/Server who is able to work various days of the week, including weekends and holidays. Shift hours are 3:30 PM-10:30 PM.     You will act as an ambassador of the hotel by providing food and beverage refreshments as well as special assistance to our guest providing information about local area attractions, offering a wide selection of alternatives for guest satisfaction.      Essential Duties:  - Greet customers immediately with a friendly and sincere welcome. - Promptly respond to guest inquiries including being pro-active and show initiative anticipating guest or operational needs. - Organize, set-up and monitor food & beverage program in Concierge Lounge to ensure availability at all times to guest. - Responsible for the set up and maintaining of the breakfast buffet while insuring that all areas are kept clean and presentable at all times. - Assist guest with food and beverage, including serving guest and cleanup.  - Field guest complaints; Listen and extend assistance in order to resolve problems. - Remain calm and alert especially during emergency situations and heavy hotel activity. - Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.   In addition to performance of the essential functions, this position may require you to perform a combination of other supportive functions to be determined and assigned by the supervisor based upon the particular requirements needed at that time.      Our culture and values: Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Department
Guest Services
Position Type
Regular Full Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 2 days ago(2/2/2023 7:04 PM)
Houston Marriott Westchase Hotel is urgently hiring for Full-Time PM Restaurant Servers!   Must be available to work various days of the week, including weekends and holidays, between 2 PM - Midnight (depending on shift).   We expect our restaurant servers to be Guest Service Experts, creating an experience that is memorable and unique– with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.   Our culture and values: Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 2 days ago(2/2/2023 7:04 PM)
Marriott Westchase Hotel is urgently hiring a Full-Time PM Restaurant and Room Service Food Runner: 3:00 – 11:30 PM.   Our culture and values: Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.   This position requires excellent customer service skills with appropriate behavior and appearance expected at a 5-Star hotel and able to work various days of the week, include weekends and holidays.    - Must enjoy working with others that demonstrates Superior Team Work Skills- this position interfaces with many different members of the team. - When not running food assist as table busser and bar-back. - Run food to table in a timely and efficient manner. - Assist servers with table service such as beverage refills and other request to ensure total guest satisfaction. - Maintain stock and cleanliness of all stations with necessary equipment including silverware, linen and condiments. - Follow proper standards and etiquette for room service deliveries with the utmost professionalism, respect and confidentiality. - Maintain expected standards for uniform and personal appearance and they are clean and professional. - Memorize table numbers and seat numbers of the dining room and bar. - Perform opening and closing duties side work sheet for food runner position.
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Department
Food & Beverage
Position Type
Regular Full Time