Pyramid Hotel Group

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Search Results Page 17 of 34

Hotel/Resort Name Hyatt Place Austin Arboretum
Posted Date 2 days ago(6/16/2021 5:22 PM)
  SALES COORDINATOR  starting a $15 Job Description   Immediate Supervisor: Director of Sales   Major Functions: The Sales Coordinator assists the Director of Sales in sales operations including: reserving meetings and conferences, coordinating wedding groups, general administrative functions, and arranging sales blitzes and giveaways. This position requires strong communication skills, both written and verbal.   Essential Functions:   - Acts as primary sales professional for one or more market segments identified as revenue generators for the property.   - Responsible for meeting and exceeding sales goals as established by Director of Sales & Marketing, Area/Regional Director of Sales & Marketing and/or General Manager.   - Proactively identifies, qualifies, and solicits new business opportunities through account and market penetration and saturation.   - Works collaboratively with other members of the hotel team to ensure sales efforts are coordinated.   - Identifies, qualifies and maintains lead sources and active accounts through telephone contact, site tours and inside and appointments, occasionally, outside appointments as needed.   - Responsible for execution of action plan outlining planned sales activities for the week, month, and quarter for the assigned market segment.   - Conducts effective site visits.   - Use available tools to understand competitors' strengths and weaknesses, and knows how to sell against them to targeted market segments.   - Creates detailed customer account records, correspondence, sales agreements, proposals, and thank you letters for own accounts or in support of other sales professionals.   - Communicates with internal customers and resources to ensure effective guest service.   - Partners with operations in providing a customer experience that exceeds the customer's expectations.   - Acts as customer liaison with hotel during customer stay ensuring daily needs are met and to ensure overall customer satisfaction.   - Assist Director of Sales and Sales Manager with projects, special events and presentations.   - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.   - Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the WHG handbook   - Performs all other duties deemed necessary by management.            
Location
US-TX-Austin
Location : Brand
Hyatt - Hyatt Place
Location : Property Name Linked
Hyatt Place Austin Arboretum
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Portland Downtown/Waterfront
Posted Date 1 month ago(5/16/2021 10:58 AM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-ME-Portland
Location : Property Name Linked
AC Hotel Portland Downtown/Waterfront
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 1 month ago(5/14/2021 10:25 PM)
Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of the Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available   SUMMARY   The Barista is primarily responsible for greeting guests, preparing, and serving beverage and light meals to guests while promoting a friendly, fast-paced environment, to provide an exceptional guest experience. ESSENTIAL JOB FUNCTIONS - Provide guest with friendly, fast and personalized service in accordance with Brand/Company and Hotel standards. - Accurately prepare beverages and light meals for guests in a welcoming and fast-paced manner. - Generate customer satisfaction. - Respond appropriately to customer concerns and report concerns and issues to manager on duty. - Responds proactively to customer service situations. - Provides and serves top quality coffee and other beverages.
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 1 month ago(5/14/2021 10:16 PM)
SUMMARY:    The Banquet Server is primarily responsible for providing support in all areas of Banquets including but not limited to assisting in table and banquet room clean up. S/He will promote a safe and welcoming working environment to achieve maximum guest satisfaction. The Banquet Server will work with the Banquet Captain/Banquet Manager/Assistant Banquet Manager to ensure maximum efficiency.   ESSENTIAL JOB FUNCTIONS: - Signs in and reports to the Banquet Manager/Assistant Banquet Manager on time and in full uniform. - Follows standard procedures for banquet service, including set up and side duties. - Maintains both pleasant attitude and surroundings toward and for banquet guests. - Assists in table and banquet room clean up. - Works cooperatively with the banquet department to assure smooth operations. - Performs other related duties as assigned by the Banquet Captain, Banquet Manager, or the Assistant Banquet Manager.                                     
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
On-Call
Hotel/Resort Name Colorado Springs Marriott
Posted Date 1 month ago(5/14/2021 10:09 PM)
Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of the Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available   SUMMARY   The Restaurant Server is primarily responsible for serving guests, table and dining room clean up, and providing support in all areas of the restaurant. S/He will promote a safe and welcoming working environment to achieve maximum guest satisfaction.    ESSENTIAL JOB FUNCTIONS - Performs dining room set-up and side work duties. - Maintains assertive hospitality, and up sells customers by communicating thorough product knowledge. - Serves guests according to established procedures. - Participates in table and dining room clean up. - Computes guest checks, operates the computerized cash register system, and accepts payments. - Reports tips for each pay period. - Maintains dining room safety and sanitation. - Performs other related duties as assigned by the Restaurant Manager/Supervisor.
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 1 month ago(5/14/2021 10:03 PM)
POSITION SUMMARY The Pool Server/Bartender is responsible for greeting, order taking and serving guests food and beverages, cleaning, maintaining and stocking the pool areas and courtyard in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.    ESSENTIAL FUNCTIONS - Clean, prepare and stock supplies for the pool and courtyard.   - Straighten pool furniture, remove trash and used towels. - Answer all questions about cooking methods, menu items, specials and prices Assist guests with equipment and respond to guest needs. - Accurate and prompt guest order taking - Prompt submission of food orders with the kitchen in accordance with prescribed procedures. - Timely deliver beverage and food orders. - Prepare guest checks accurately and present prior to guests departure. - Collect payment from the guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures. - Remove dirty glasses, dishes, silverware and trash from occupied tables.  
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Seasonal
Hotel/Resort Name Colorado Springs Marriott
Posted Date 1 month ago(5/14/2021 9:46 PM)
Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of the Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available   POSITION SUMMARY  The Line Cook is responsible for cost effective preparation of quality food in safe and efficient compliance with proper food preparation and handling, policies and procedures, brand standards, and federal, state and local regulations.   ESSENTIAL FUNCTIONS - Consistent safe and sanitary food storage, preparation and cooking. Monitor and control maintenance/sanitation of the kitchen and equipment. Adherence to all safety protocols including handling and transportation of foods and knife work. - Recognize and follow quality standards for meats, vegetables, fruits, dairy products and grains, including proper storage of these items. Effective utilization of leftovers and control of waste. - Understand and ability to properly use seasonings for a range of culturally diverse foods. Knowledge of common food allergens and their substitutes. - Cook using a repertoire of cooking methods including poaching, braising, roasting, charbroiling, sautéing, grilling, frying, and baking. - Ensures all food is prepared and presented in accordance with appropriate recipes, presentations and with guest orders.  Acknowledge any special requests and prepare the menu item accordingly. - Safe use of supplies and equipment. - On time and at work when scheduled, and in proper uniform. - Attend department meetings as scheduled. - Consistent professional and positive attitude and actions when communicating with guests, vendors and associates. - Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.  
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 1 month ago(5/14/2021 9:37 PM)
Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of the Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available   SUMMARY The Lobby Attendant cleans lobby, restrooms and public areas in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.  Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.  Reports any deviations from policies, procedures, brand standards and regulations to management. ESSENTIAL FUNCTIONS - Walk all assigned spaces at beginning and end of shift. Remove newspapers, trash, empty ash receptacles and note any areas that require immediate cleaning.  - Clean assigned public areas including dusting, polishing, vacuuming, glass cleaning and trash removal. Clean public elevators.  Clean public restrooms and stock with supplies.  Perform quality check on public space televisions, telephones and lamps.  - Clean offices as assigned. - Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. 
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Part-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 1 month ago(5/14/2021 9:24 PM)
Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of the Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available   SUMMARY   The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, coach, counsel, & discipline staff members. - Maintain a regularly scheduled cleaning program. - Prepare weekly schedule. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 1 month ago(5/14/2021 9:10 PM)
Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of the Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available   SUMMARY   The Housekeeping Houseperson is primarily responsible for maintaining common areas within the hotel for cleanliness, appearance, and repairs. S/He will promote a safe working environment and quality service to achieve maximum guest satisfaction. The House Attendant will work with supervisors, inspectors, and other members of the housekeeping team to ensure maximum efficiency.  
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 1 month ago(5/14/2021 9:05 PM)
Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of the Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available   SUMMARY   The Housekeeper/Room Attendant is primarily responsible for guaranteeing cleanliness, supplying room amenities, and ensuring the comfort of guest room accommodations. S/He will clean and service assigned rooms or areas in a timely and organized manner according to hotel standards, service sequence, and inspection checklists to meet or exceed guest expectations  
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 1 month ago(5/14/2021 8:47 PM)
Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of the Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available   We're looking for a qualified Laundry Attendant who will assurethe proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist other positions in department as needed or as directed by immediate supervisor.
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 1 month ago(5/14/2021 8:42 PM)
Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of the Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available SUMMARY  The Steward/Dishwasher is primarily responsible for overall cleanliness, sanitation, and compliance with state and local health regulations in the kitchen area(s). S/He will maintain the kitchen areas to ensure maximum guest satisfaction.   ESSENTIAL FUNCTIONS - Operate dishwashing machine including proper rack stacking and silver presoaking. Wash dishes, pots and pans, kitchen utensils, glasses, silverware, etc. - Maintain mop station with mops/buckets, brooms, and proper cleaning solutions. Sweep and mop floors. Keep floors clean and dry, pick up wet spills immediately. - Clean walls, tables, racks sinks, floor mats and disposal area. Polish stainless steel. - Clean ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes and ceiling vents, according to schedule or as directed. - Empty all trash cans, wash out and return to kitchen.  
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Stewarding
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 1 month ago(5/14/2021 8:28 PM)
Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of the Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available POSITION SUMMARY   Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Austin Marriott North
Posted Date 1 month ago(5/14/2021 6:03 PM)
We're looking for a qualified, motivated Housekeeping Inspector. The Housekeeping Inspector willsupervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants and Housepersons in guest rooms and corridors to maintain Pyramid Hotel Groups high standards of cleanliness. ESSENTIAL FUNCTIONS: � Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance. Prepare work orders for shampooers to clean carpets and supply room attendants to maintain par stock in closet, etc. � Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counselling, as well as exercise good judgement, while reinforcing Hilton's high standards of quality. Prepare work performance reports on all personnel assigned to work area and submit to the Housekeeping office. Insure all jobs are completed within the shift. � Take requested inventories of furniture, fixtures, equipment and supplies, etc. Insure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place. � Report all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms, lights out in bathrooms, closets, or corridors, broken mirror or window) to the maintenance department. � Expedite special guest requests, such as extra towels, blankets or pillows. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. � Assist room attendants and houseperson in securing all supplies and tools necessary for the completion of their jobs as the need arises. � Report all suspicious persons or actions, hazardous conditions, etc. to the Security Department. � Respond to guest questions. Provide guest assistance, directions, and information as requested. � Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations. � Other duties as assigned such as assisting Room Attendants when necessary.
Location
US-TX-Round Rock
Location : Brand
Marriott
Location : Property Name Linked
Austin Marriott North
Company Name
Winegardner and Hammons Hotel Group
Department
Housekeeping
Position Type
Regular Part-Time
Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 1 month ago(5/14/2021 5:34 PM)
Seeking an experienced, ambitious, well groomedCatering Sales Manager to join our Team of Hospitality Professionals!   RESPONSIBILITIES/DUTIES:   - Maintains a professional appearance and poise commensurate with the image of the hotel. - Summarizes all of the features of the hotel, and states all specific data of the hotel accurately. - Develops profitable sales through outside sales calls, and maintains active sales contact on all assigned accounts and within assigned market segments. - Maintains up to date tracer files for follow up. - Develops proposals, qualifies customers, and prepares contracts. - Services current clients and assertively rebooks them. - Reports product quality feedback to the Director of Sales. - Prepares and maintains the files and records required by hotel policy. - Researches competition and assesses general market conditions for the Director of Sales. - Exercises hotel policies and procedures in accordance with the duties above. - Performs all other related duties/projects/reports as assigned by the Director of Sales. MINIMUM QUALIFICATIONS:           Excellent communication skills, both oral and written                                 Must be able to organize time effectively         Must be able to work with minimal supervision         Must have a valid drivers license         Access to an automobile for outside sales calls         Command of the English language, both written and verbal         Able to sit, stand, walk, and climb stairs for extended periods of time/frequently in order to interact with clients and staff both inside and outside of hotel         Must be able to work flexible and extended hours
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Boston Harbor Hotel
Posted Date 1 month ago(5/14/2021 3:54 PM)
BOSTON HARBOR HOTEL POSITION DESCRIPTION   JOB SUMMARY   We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of wine, food and beverage and the guest experience, for the position of Bartender at the Rowes Wharf Bar at the Boston Harbor Hotel. This position is responsible for, all aspects of Bartending, providing knowledgeable, prompt and courteous service at the bar, as well as to the Cocktail Servers. The Bartender will provide guests with detailed wine, beer and cocktail descriptions and anticipate their needs. This role will have the ability to make specialty cocktails, and add inspiration to new menus.   No bar is as rich with Boston tradition and heritage as Rowes Wharf Bar. Plush and opulent yet inviting and bathed in warm tones, mahogany, and alluring lighting, the bar envelops guests in the pleasant, collegial spirit of a private club. Home to the city’s most extensive selection of fine scotches, the bar focuses on the art of dynamic cocktail creation using fruits, herbs and spices. Highlighted by rare single malts and cognacs, the bar’s classic and contemporary cocktails will all be created a la minute. Guests can also indulge in a revamped menu of savory bar bites and bar-friendly entrees created in “Simply New England Style” by Chef Daniel Bruce.   “TOP 44 HOTEL BARS IN THE WORLD” AS RATED BY FORBES TRAVEL GUIDE."   CANDIDATE PROFILE   This is a full-time role, candidates must have flexible night and weekend availability to fulfill this role.   Experience:   Must have at least (1) or more years of experience in a similar role, with a combination of previous Food & Beverage experience in a Luxury environment preferred.    TIPS Certification preferred.   KEY RESPONSIBILTIES   The primary responsibilities for the Bartender at the Rowes Wharf Bar include but are not limited to:   - Assist with greeting guests, creating a good first impression for the guest experience. - Completion of all opening and closing side work. - Full knowledge and descriptions of all wines, liquors and beers in the restaurant, and be able to effectively make recommendations. - Ability to make specialty cocktails, and add inspiration to new menus. - Service of cocktails, wine and champagne in accordance with safe alcohol service standards. - Serve guests of the bar area efficiently, and with complete knowledge of food and beverage menus. - Receive Server orders, issue wines, mix drinks and keep proper control points. - Meet and exceed all guest requests and expectations with a professional attitude. - Ensure the bar is kept clean and in good order throughout the evening. - Adhering to the proper cash handling procedure including tip reporting, due backs, and bank. - Provide the highest service standards possible to all guests. - Complete all closing procedures.   JOB QUALIFICATIONS   In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:   - Requires a thorough knowledge of wine, beer and specialty cocktails, as well as luxury core standards. - Must be able to speak, read, write and understand the primary language used in the workplace. - Requires good communication skills, both verbal and written. - Ability to multi-task and prioritize in a fast-paced work environment. - Must possess basic computational ability. - Must be able to lift up to 30lbs + on a regular and continuous basis. - Must maintain an organized and pristine work area. - Ability to communicate effectively in the English language. A second language is desirable.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.
Location
US-MA-Boston
Location : Brand
Independent
Location : Property Name Linked
Boston Harbor Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Marriott Saddle Brook
Posted Date 1 month ago(5/14/2021 12:40 PM)
Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently searching for a Dynamic, Hands-On Director of Sales for one of the newest hotels to join the Pyramid Hotel Group Family, The Marriott Saddle Brook which boasts 241 guest rooms and suites, 9,000 square feet of meeting space and 2 outlets!   The ideal candidate will  lead and manage the Sales team ensuring a high level of professionalism, guest service and profitability. He or She will have overall responsibility for total revenue and yield strategies, implementation and results including group and transient rooms, group food and beverage, meeting room rental, local catering, outlet, and other revenues.  Strategies will include market mix, pricing, status, direct sales, marketing, and acquisition status and results.  He or She will maximize profitability for the hotel and outstanding quality service for our customers.  The Director of Sales will be accountable to market performance and potential performance as well as budget, forecast, and target goals.  He or She will participate in total hotel management as a member of the hotel Executive Committee.
Location
US-NJ-Saddle Brook
Location : Brand
Marriott
Location : Property Name Linked
Marriott Saddle Brook
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 1 month ago(5/14/2021 11:40 AM)
  Join the Brand-New Residence Inn by Marriott Berkeley!   Opening this fall, Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary apartment-style accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities.  Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for energetic, passionate and driven leaders to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   At this time, we are seeking an experienced, operational management leader to join us as our Director of Operations   The Director of Operations will function as a business leader in the hotel with a “hands-on” approach and is responsible for the overall management of the Hotel operation.  The Director of Operations will assist the General Manager in development and implementation of hotel –wide strategy initiatives and provide guidance, leadership and direction to the management team.  The Director will also ensure that all operational activities are conducted in adherence to policies, procedures, and business standards.  This individual must be able to lead by example, anticipate the needs and exceed the expectations of the guests, employees and ownership.   Essential Job Functions - Monitors and ensures compliance with all guidelines for operations - Must be able to communicate verbally in writing in English and prepare complex reports - Assist in preparation and implementation of annual budgets and monthly forecast - Responsible for hotel operation analysis, making necessary revisions to the operation while increasing of efficiency and revenue as well as striving for lower costs - Handles and provides resolution to guest complaints and concerns - Responds quickly to guest requests in a friendly manner and follows up to ensure satisfaction - Projects a professional image at all times - Demonstrates a passion for excellence - Directly manage, coach and counsel the operations team - Direct and coordinate with the Executive Housekeeper to ensure that housekeeping procedures are established to maximize production, regulate linen and housekeeping supplies to ensure the cleanliness of the facility - Direct and coordinate with the Front Office Department of the hotel to ensure maximum profits, at the highest standard of service and quality - Direct and coordinate with the Engineering department to ensure the property is maintained and that all mechanical equipment is in good working order - Assist in creating and implementing departmental strategies to achieve operating and financial goals - Participates in property wide initiatives - Oversees department expenses including payroll - Provide hands on support during peak business times - Conducts walk-through to confirm the building is well maintained and guest areas have an atmosphere that meets or exceeds expectations - Hosts stand up meeting on a daily basis and STAFF meeting on a weekly basis - Attends pre-con meetings to establish relationship with the customer, understand group needs - Reviews GSS scores and surveys and takes corrective actions as appropriate - Participate in MOD program - Operate all aspects of the Front Office computer system, generate reports - Monitor all V.I.P.’s special guest and requests - Review daily Front Office work activity and reports generated by Night Audit - Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance - Handles and resolves employee issues - Available 24/7 with reliable transportation - Ensure the overall success of the hotel by meeting or exceeding the guest expectation for service in the areas of housekeeping, laundry and engineering - Maximize room revenue and occupancy by reviewing status daily
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name Cleveland Marriott East
Posted Date 1 month ago(5/14/2021 8:52 AM)
The Cleveland Marriott East is looking for Banquet servers to set and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality for all catering events!   Part-time and on-call opportunities are available.       
Location
US-OH-Warrensville Heights
Location : Brand
Marriott
Location : Property Name Linked
Cleveland Marriott East
Company Name
Winegardner and Hammons Hotel Group
Department
Banquets
Position Type
Regular Part-Time