Pyramid Hotel Group

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Search Results Page 18 of 35

Hotel/Resort Name Courtyard Pittsburgh North/Cranberry Woods
Posted Date 2 months ago(8/4/2021 11:59 AM)
Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-PA-Cranberry Township
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard Pittsburgh North/Cranberry Woods
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Part-Time
Hotel/Resort Name Renaissance Indianapolis North
Posted Date 2 months ago(8/4/2021 10:59 AM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other:   Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities.    SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations.
Location
US-IN-Carmel
Location : Brand
Marriott - Renaissance
Location : Property Name Linked
Renaissance Indianapolis North
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 2 months ago(8/4/2021 9:27 AM)
We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the Banquets experience, and exceptional Beyond compare service attitude, for the position of Banquets Captain at the Lytle Park Hotel. The Banquets Manager will supervise the execution of Banquet Event Orders, according to Catering instructions, client preferences and established hotel service standards.   The primary responsibilities for the Banquet Captain will include but are not limited to: - Assist the Banquets Management Team with directing the day-to-day activities and assignments of the Banquets Staff. - Oversee the Banquet Service team, in the execution of their duties and adherence to the Lytle Park Hotel standards of service. - Provide guidance, instruction and follow-up with Banquet House men staff particularly as it relates to the care and maintenance of the facility and equipment - Accurately execute all policies with improvement to quality, service and operations. - Inspects all function rooms prior to service, to ensure room is maintained, and reports any discrepancies to Engineering. - Communicate as necessary with clients to ensure full guest satisfaction. - Work on special tasks as assigned by the Banquet Manager. In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences:   • Requires a working knowledge of Banquet operations as well as luxury core standards, and standard operating procedures. • Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. • Demonstrated ability to work with maximum efficiency, accuracy and attention to detail. • Ability to effectively lead and work cohesively as part of a team. • Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. • Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. • Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. • Must have experience in all Microsoft Office and industry relevant payroll systems.  
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full-Time
Hotel/Resort Name Boston Marriott Burlington
Posted Date 2 months ago(8/4/2021 7:47 AM)
The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered.   The Front Desk Supervisor will:Communicate effectively both verbally and in writing to provide clear direction to staff. Monitor lobby traffic and make staffing adjustments accordingly. Greet guests immediately with a friendly and sincere welcome. Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote the Pyramid Hotel Group marketing program. Make appropriate selection of rooms based on guest needs. Non-verbally confirm the room number and rate. Require standing and continual mobility throughout front office area. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks and other forms of payment. Convert foreign currency at current posted rates. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for hotel guests as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Other attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance
Location
US-MA-Burlington
Location : Brand
Marriott
Location : Property Name Linked
Boston Marriott Burlington
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Birmingham at UAB
Posted Date 2 months ago(8/3/2021 4:34 PM)
Part-Time Line Cook Do you enjoy cooking for others, and sharing your passion for creating delicious meals? Do you consider yourself a foodie? Join our team and work for a top hotel brand and leading management company! As a Line Cook, you will: - Prepare cook to order food for the hotel restaurant. - Ensure consistent quality and presentation of all dishes served. - Work under pressure at times preparing meals for several tickets. - Follow all standard operating procedures and food safety procedures. - Serve customers in a positive, friendly, and courteous manner. - Work with restaurant servers to ensure food is delivered fresh and timely.  
Location
US-AL-Birmingham
Location : Brand
Hilton
Location : Property Name Linked
Hilton Birmingham at UAB
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Part-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 2 months ago(8/3/2021 1:46 PM)
Lead Hotel Shuttle Driver (SIGN - ON BONUS)   Description Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available   POSITION SUMMARY   The Lead Bellperson/Shuttle Driver leads and trains the Bell Staff/Drivers. The Lead Bellperson/Driver greets guests, assists with luggage, transports guests to and from the airport according to scheduled van runs and/or as needed for guests, and accommodating guests during their stay in an attentive, courteous and efficient manner.     ESSENTIAL FUNCTIONS   - Lead the bell staff/drivers. Conduct training, either one-to-one or by group, as needed.  - Drive guests between airport and hotel and the local area. Obey all traffic rules and speed limits for safe, accident-free trips.   - Open and close vehicle doors for guests. - Assist guests with storing and retrieving their luggage from vehicle. - Run hotel errands as instructed by management. - Clean and inspect hotel vehicles. Maintain vehicle cleanliness, pump gas and obtain oil changes. - Complete vehicle and mileage reports. - Greet and open doors for guests in a friendly and courteous manner. - By hand or use of baggage carts, transfer luggage and packages to and from rooms, vehicles and/or loading areas. - Maintain and clean the designated lobby station and baggage room; standing ready to assist guests. Clean and maintain baggage carts. - Any other tasks / duties as requested by management.  
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Gateway Los Angeles
Posted Date 3 weeks ago(8/31/2021 1:48 PM)
We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-CA-Los Angeles
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Gateway Los Angeles
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Garden Inn El Paso University
Posted Date 1 month ago(8/19/2021 10:42 AM)
The Hilton Garden Inn, University is seeking full-time Room Attendants who are flexible to work hours that include weekends and/ or holidays.    Candidates should be service minded, energetic and have the ability to work well in a team environment.    The Room Attendant must be open to all aspects of housekeeping.  Responsibilities include to clean and vacuum guest rooms; collect soiled linens for laundering, make beds, replenishes room supplies, empties trash, cleaning of some public spaces, special cleaning projects, houseperson and laundry duties and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high-quality standards of Pyramid Hotel Group.   Estamos buscando recamareras a tiempo completo, quien tengan un horario flexible incluyendo fines de semana y/o días festivos.   Las candidatas deben tener un enfoque en el servicio, ser energéticas y tener la habilidad de trabajar bien en equipo. Estar abierta a todos los aspectos de housekeeping. Responsabilidades incluyen limpieza de cuartos, de áreas públicas, proyectos especiales, houseperson y lavandería.
Location
US-TX-El Paso
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn El Paso University
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 2 months ago(8/3/2021 1:29 PM)
We're looking for a capable, committed Maintenance Technician who will play an important role in keeping our hotels functioning to the high-quality standards of the Pyramid Hotel Group. This position supports both the Pittsburgh Marriott North and Courtyard Pittsburgh North.   The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs To quality, you must have previous engineering experience.
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 1 month ago(8/20/2021 1:32 PM)
Join our team at the AC Hotel Cincinnati at The Banks! We are looking for a dedicated, hard-working Housekeeping Houseperson who will be responsible for assisting our room attendants and responding to guest calls.    We are looking for housekeeping team members with flexible first shift availability, including weekends, and a customer focused attitude.    Team Members at AC Hotel Cincinnati are eligible for our employer matched 401k program, Marriott travel discounts, and much more!
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Holiday Inn Cincinnati - Airport
Posted Date 2 months ago(8/3/2021 1:03 PM)
VAN DRIVER/BELLMAN    Assists with luggage during check in and check out, as well as drives the company van in transporting guests as designated.   As a Holiday Inn employee you are eligible for competitive perks and benefits, including a travel discount! You also have competitive pay and flexible scheduling based on your needs! Come join the best team in hospitality!   We offer the following amazing benefits for all associates: Bonus programs for every position, team member travel discounts with Marriott hotels and WHG family of hotels, 401K available after 3 months with an employer match of 50% up to 4%, educational reimbursement up to $500 a year, free associate parking, free associate assistance program, free employer provided uniforms, and an employee meal program!   Full time associates are also eligible for the following benefits: One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry- offering medical, dental and vision insurance, earn paid time off on your first paycheck and start utilizing it after only 90 days of employment, 7 Paid Holidays a year, 3 Paid Sick Days after 1 year, No limit to the amount of paid time off hours you can rollover each year, a December PTO cashout option, & employer paid life insurance, employer paid AD&D insurance!
Location
US-KY-Erlanger
Location : Brand
IHG - Holiday Inn
Location : Property Name Linked
Holiday Inn Cincinnati - Airport
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 1 month ago(8/20/2021 1:32 PM)
The AC Hotel is hiring for a part time and full time Night Auditor to work the second part of our 3rd shifts, from 3am-7am (hours can be flexible based on the needs of the hotel and selected candidate).   Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the front desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts is required, as well as good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Part-Time
Hotel/Resort Name DoubleTree by Hilton Hotel Tampa Airport
Posted Date 2 months ago(8/3/2021 12:57 PM)
Fantastic opportunity to become a full-time team member at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group.  Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively.  Above all, we share a commitment to delighting our guests and creating value for our owners and clients.    The Houseperson is responsible for supporting the Room Attendants by stripping rooms, removing trash & soiled linens from their carts and supplying them with clean linen and supplies throughout the shift.  Also responsible for delivering guest requests and for maintaining the cleanliness of the floors assigned to (i.e vacuuming, trash removal, etc).  
Location
US-FL-Tampa
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Tampa Airport
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The StateView Hotel
Posted Date 2 months ago(8/3/2021 11:32 AM)
The Sr. Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, coach, counsel, & discipline staff members. - Maintain a regularly scheduled cleaning program. - Prepare weekly schedule. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.
Location
US-NC-Raleigh
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The StateView Hotel
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 1 month ago(8/20/2021 1:32 PM)
The AC Hotel is hiring for both a part time and full time Night Auditor to work the first part of our 3rd shifts, from 11pm-3am (hours can be flexible based on the needs of the hotel and selected candidate).   Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the front desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts is required, as well as good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Part-Time
Hotel/Resort Name Hotel Eleo at The University of Florida
Posted Date 2 months ago(8/3/2021 10:43 AM)
Hotel Eleo the premiere hotel in Gainesville is managed by Pyramid Hotel Group.  At Pyramid we treat our employees like family!     We are seeking to fill our Part Time Night Auditor position. Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus! There is a posiblity this position could become full time.  
Location
US-FL-Gainesville
Location : Brand
Independent
Location : Property Name Linked
Hotel Eleo at The University of Florida
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Part-Time
Hotel/Resort Name Hyatt Place Austin/Round Rock
Posted Date 2 months ago(8/3/2021 10:36 AM)
We are currently seeking a full time Breakfast Attendant.  Candidates should possess an outgoing personality and love talking to people.    Responsibilities: - Greet all guests - Put away food truck order. - Cook and prepare the set-up for breakfast - Maintain stock of breakfast foods during breakfast hours - Maintain cleanliness of the breakfast area during and after breakfast hours - Maintain temperature log book updated daily - Clean and maintain oven, stove top, refrigerator and all other equipment on daily basis - Assist F&B manager in daily, weekly and monthly food and other supplies inventory - Clean and maintain daily the dry and cold storage - Responsible to maintain all food and beverage dated with date received in all dry and cold storage areas - Prepare and stock everything needed for following day - Clean the breakfast area and other gatehouse public areas thoroughly each day, according to Systems Standards - Operate all kitchen and breakfast room equipment in correctly and safely
Location
US-TX-Round Rock
Location : Brand
Hyatt - Hyatt Place
Location : Property Name Linked
Hyatt Place Austin/Round Rock
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Manchester Downtown
Posted Date 2 months ago(8/2/2021 2:28 PM)
RESTAURANT MANAGER We are looking for a leader with exceptional Food & Beverage skills who can create a team spirit, have a positive attitude, and inspire team performance.  You will be impressed with the décor or our restaurant and proud to serve the exceptional offerings on our menu.  Our culinary team takes pride in preparing the most delicious, fresh food and plates it with care.  The DoubleTree Manchester is part of the Pyramid family of hotels.  You will be part of our management team that truly believes in the experience of both our guests AND our team members.  Our full-time team members will be eligible for medical, dental, vision and life insurance as well as PTO and 7 Paid Holidays.  We want you to come for the job and stay for the exceptional culture and benefits.  What are you waiting for?  Apply now!  
Location
US-NH-Manchester
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Manchester Downtown
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt Place Austin Arboretum
Posted Date 2 months ago(8/2/2021 2:09 PM)
Come work with the BEST!!  We are looking for outgoing associates to joing our winning team!!  Full time with benefits offered!     Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-TX-Austin
Location : Brand
Hyatt - Hyatt Place
Location : Property Name Linked
Hyatt Place Austin Arboretum
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Manchester Downtown
Posted Date 2 months ago(8/2/2021 1:49 PM)
VAN DRIVER / BELL ATTENDANT – FULL TIME and PART TIME The DoubleTree by Hilton Manchester Downtown is seeking full-time and part-time Drivers / Bell Attendant to be part of our exceptional service team.  Responsible for luggage assistance and shuttle service for all guests while providing guests with personalized service in order to achieve our goal for the best arrival and departure experience possible. The DoubleTree Manchester is part of the Pyramid family of hotels.  You will be part of a team that truly believes in the experience of both our guests AND our team members.  Our full-time team members will be eligible for medical, dental, vision and life insurance as well as PTO and 7 Paid Holidays.  We want you to come for the job and stay for the exceptional culture and benefits.  What are you waiting for?  Apply now!  
Location
US-NH-Manchester
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Manchester Downtown
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Part-Time