Pyramid Hotel Group

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Search Results Page 19 of 34

Hotel/Resort Name Hilton Garden Inn Seattle Downtown
Posted Date 1 month ago(5/10/2021 6:17 PM)
Beautiful downtown Seattle hotel, Hilton Garden Inn Seattle Downtown is looking for a part-time Night Auditor to work the overnight shift 2 to 3 days a week. If you are looking for a great company with good benefits and enjoy graveyard shifts, have a positive attitude, and provide great customer service then we would love you to join our team.  Great position for someone looking for part-time as a second job as well.   In this role, you will work as the front desk clerk from about 11pm to 7am. You will have two primary goals: auditing the hotel's daily accounts and creating an amazing guest experience. You will be the Manager on Duty for most of your shift, acting as the hotel's primary point-person and working with the overnight security guard to provide service and safety of our guests.
Location
US-WA-Seattle
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Seattle Downtown
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Part-Time
Hotel/Resort Name The Phelps - Residence Inn Cincinnati Downtown
Posted Date 1 month ago(5/10/2021 2:14 PM)
We're looking for a qualified Laundry Attendant who will assure the proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist other positions in department as needed or as directed by immediate supervisor.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Phelps - Residence Inn Cincinnati Downtown
Company Name
Winegardner and Hammons Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Boston Harbor Hotel
Posted Date 1 month ago(5/10/2021 1:23 PM)
JOB SUMMARY   We are seeking a passionate Culinary professional; strengths in high volume pace, thorough knowledge of Seafood, and exceptional Beyond Compare attitude of the position Sous Chef of the Rowes Wharf Sea Grille. Under the guidance of Executive Chef Daniel Bruce, and the Chef de Cuisine, the Sous Chef will assist in leading and managing the RWSG Kitchen and Kitchen employees, ensuring exceptional quality and presentation of all menu items, and proper handling and storage of all food items in accordance with health regulations.     CANDIDATE PROFILE Education: Graduation from accredited Culinary school, or equivalent work experience. Culinary Arts Degree preferred, but will consider overall experience.   Experience: Minimum of 3 years of progressive Culinary Art’s experience; Supervisory and or management experience. Previous Hospitality experience preferred, as well as Full Service Restaurant experience preferred.   Licenses or Certificates Preferably ServSafe Certified   KEY RESPONSIBILITIES The primary responsibilities for the Sous Chef will include but are not limited to: - Assist with managing the daily production, preparation and presentation of all food for the Rowes Wharf Sea Grille. - Observe expediting flow, and make adjustments in order to adhere to control procedures for cost and quality. - Inspect, select and use the freshest fruits, vegetables, meats, fish, fowl and other food preparation of all menu items - Monitor to ensure proper receiving, storage and rotation of food products, as to comply with the City of Boston health department regulations, including coverage, labeling, dating and placing items in proper containers for Kitchen and service. - Coordinate with the Chef de Cuisine to ensure all menu updates are communicated to the Kitchen staff. - Ensure that all menu specifications are met during service and production. - Assist with scheduling the Kitchen staff for proper coverage to be maintained for service levels, while keeping payroll costs in line with productivity forecast. - Ensure weekly and monthly inventories are completed in the restaurant. - Establish effective communication with all employees. - Ensure Kitchen staff adhere to the Boston Harbor Hotel standards of conduct, policies and procedures, Food Safety standards. - Coach and counsel Kitchen staff when standards are not met, and policies and procedures are not followed. - Ensure that the equipment in the Kitchen is clean and in proper working condition, ensuring any issues are taken care of with the Engineering team. - Assist the Executive Chef and Chef de Cuisine with special projects as assigned.   JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work cohesively with a team. - Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Ability to manage Kitchen team and daily productivity - Problem solving, reasoning, motivating, organizational and training abilities are used often. May be required to work nights, weekends, and/or holidays.    The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.   
Location
US-MA-Boston
Location : Brand
Independent
Location : Property Name Linked
Boston Harbor Hotel
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name The StateView Hotel
Posted Date 1 month ago(5/10/2021 12:25 PM)
Responsible for seating guests, assisting servers with guest orders, serving guest order, light bussing of tables, and general clean up of work area.
Location
US-NC-Raleigh
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The StateView Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name The StateView Hotel
Posted Date 1 month ago(5/10/2021 12:22 PM)
We are seeking a friendly, positive, service-oriented, highly energetic and self-motivated Outlets Manager to join our team.    The Restaurant Manager will work closely with the Hotel Leadership Team and directly oversee food & beverage operations . The ideal candidate will possess a passion for enhancing the customer experience along with having a high attention to detail and a strong team approach.
Location
US-NC-Raleigh
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The StateView Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Wylie Inn and Conference Center at Endicott
Posted Date 1 month ago(5/10/2021 11:47 AM)
Situated on a picturesque stretch of the Atlantic Coast on Boston’s North Shore, the Wylie Inn and Conference Center at Endicott College offers newly designed well-appointed accommodations, a state-of-the-art conference center, and an elegant social event venue, Tupper Manor.  The center is 20 miles north of Boston, close to historic downtown Salem, scenic Cape Ann, shopping, museums, and more. Find out today what a career with Pyramid Hotel Group and the Wylie Inn and Conference Center can mean for you! The Wylie Inn and Conference Center at Endicott College is currently seeking an experienced Group Sales Manager, with a proven track record of securing and closing business, prior experience in conference centers a plus.  Key responsibilities include, but are not limited to: Generate requests for proposals and manage efforts to secure group business in corporate market.  Negotiate contracts ensuring that all pertinent aspects of solicitation and closing are complete and documented.  Represent the hotel in trade shows, maintaining high visibility and positive relations in relative business organizations, sales strategy planning and sales performance reporting, and must meet or exceed monthly/quarterly and annual goals/targets of position. The successful candidate must be able to effectively communicate with customers in a friendly and positive manner, in order to solicit business and meet client needs. This position may require occasional travel for client visits, solicitation and training. This person must be a team player who loves to apply creativity and a good sense of humor to the sales process.
Location
US-MA-Beverly
Location : Brand
Independent
Location : Property Name Linked
Wylie Inn and Conference Center at Endicott
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt House Dallas / Frisco
Posted Date 4 weeks ago(5/21/2021 4:49 PM)
Our ideal candidate has a friendly, compassionate, and upbeat personality with great communication skills.  Our ideal candidate should also have a “servants’ heart” approach to customer service and a strong desire to elevate the guest experience.  In addition, the ideal candidate must have the passion and desire to be self-motivated, dependable, exhibit multitasking skills and enjoy a fast-paced work environment from time-to-time.   Pyramid Hotel Group, a leading hospitality company managing various hotel brands, strives to provide an excellent team-oriented environment so our associates can continue to grow, and develop their careers.  Potential candidates are encouraged to submit their application/resume for immediate consideration to join our team.   Bartenders are responsible for providing libations and offering customized recommendations.  The ideal candidate should be familiar with the latest in mixology, bar equipment, sanitation standards with a focus on maintaining an attractive bar.  This position offers opportunity for casual conversation, creativity and allows for building on ones personal style and previous bartending experience.  Our ideal candidate will have an understanding of state and local serving guidelines.  
Location
US-TX-Frisco
Location : Brand
Hyatt - Hyatt House
Location : Property Name Linked
Hyatt House Dallas / Frisco
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Hilton Philadelphia at Penn's Landing
Posted Date 1 month ago(5/7/2021 8:07 PM)
The Human Resources Coordinator is responsible for all Human Resources Team Member related activities. These activities include recruitment, training, performance management, benefits, employee relations, health and safety, and other team-based activities. Specifically, a Human Resources Coordinator will perform the following tasks to the highest standards: - Initiate recruitment activities, using iCIMS. - Input data into the hotel payroll system and communicate with payroll to ensure accuracy. - Manage all Human Resource administration and onboarding activities. - Support Human Resources activities, including onboarding, work experience program, training materials, and Team Member opinion surveys. - Serve as the point of contact for Team Member issues, advising the Human Resources Director as appropriate. - Work closely with Department Managers to ensure compliance with local ordinances. - Keep current with employment law, human resources policies, and training requirements. - Assist in determining training requirements and support training initiatives. - Assist in the organization of Team Member events. - Other duties as assigned.
Location
US-PA-Philadelphia
Location : Brand
Hilton
Location : Property Name Linked
Hilton Philadelphia at Penn's Landing
Company Name
Pyramid Hotel Group
Department
Human Resources
Position Type
Regular Full-Time
Hotel/Resort Name Wylie Inn and Conference Center at Endicott
Posted Date 1 month ago(5/7/2021 4:04 PM)
Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.    ESSENTIAL FUNCTIONS:   Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items.   Ensures daily production chart is properly filled out to standards.        Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.        Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.        Ability to read and perform Use Record Specifications.        Ensure all equipment in working areas is clean and in proper working condition.        Practice Teamwork" and "Clean as you go" policies.        Prepares requisition for supplies and food items for production in the work station. Reads and employs math skills to appropriately prepare items according to recipes
Location
US-MA-Beverly
Location : Brand
Independent
Location : Property Name Linked
Wylie Inn and Conference Center at Endicott
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Part-Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 1 month ago(5/7/2021 2:04 PM)
We are seeking Housekeepers to perform a variety of cleaning activities and ensuring all guest rooms are cared for and inspected according to standards.     Specific duties may include:  - Sanitizing, vacuuming, mopping, dusting and polishing - Making beds - Tidying rooms (stay overs) - Cleaning/polishing toilets, taps, sinks, bathtubs and mirrors washing floors; removing stains - Clean and arrange guest rooms to hotel standards for guest arrival - Clean and maintain common areas of the hotel - Perform laundry duties as necessary where applicable  - Stock and maintain housekeeping supply rooms - Ensure a high level of customer service by assist guests with requests/questions as necessary - Report any damages or repairs needed to management - Report all lost and found items to the Housekeeping Manager Perform any other job-related duties as assigned.
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Part-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 1 month ago(5/7/2021 10:48 AM)
We are looking for vibrant customer-focused professional to join our team. The Operations Manager oversees all aspects of food and beverage operations, including outlets and banquets. The Operations Manager will work closely with the Executive Chef to achieve a high score of food and service quality. Responsible for budgets and cost control measures, quality standards, guest satisfaction and associate satisfaction for all food and beverage operations.
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt Place / Hyatt House Charleston Historic District
Posted Date 2 weeks ago(6/1/2021 3:50 PM)
Do you want to make $14.50/hr AND work for one of the best hotels in Charleston!    The Hyatt Place + House Hotels in beautiful downtown Historic Charleston is hiring Exceptional Talent!   We have recently opened the position of Night Auditor for our Front Desk. This is just the opportunity and property that a friendly, customer focused individual would thrive in!  You are Just a click away from starting or continuing a great career in Hospitality!   In this position you will work the 11pm-7am shift, greet guests with a friendly and sincere welcome, complete the registration process, verify guest information, answer incoming calls and assist guests with questions, special requests and local area information.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.   Upon employment, all employees are required to fully comply with Pyramid Hotel Groups policies and guidelines for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.   The successful candidate will possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required.  - Complete the audit process    
Location
US-SC-Charleston
Location : Property Name Linked
Hyatt Place / Hyatt House Charleston Historic District
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Hotel Tampa Airport
Posted Date 2 weeks ago(6/7/2021 5:45 PM)
Fantastic opportunity to become a member of the leadership team at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group. Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively. Above all, we share a commitment to delighting our guests and creating value for our owners and clients.   As the Guest Services Manager your focus will be on our guests and how our team members "serve" their needs while staying at our hotel.  We are a company that thrives on giving outstanding guest experiences to each of our guests.  You will be the driver of helping to make that happen by creating programs, implementing processes, creating training and demonstrating what it takes to create this kind of experience.  Your responsibility is a privital position in ensuring that our hotel is looked upon by our competitors as being the standard of exemplary guest service.    Bring your dynamic personality, your commitment to change and your tenacity to roll out and engage our team to be the best that they can be.  We look forward to seeing your legacy as you bring that to the Doubletree Tampa property!
Location
US-FL-Tampa
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Tampa Airport
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Laylow Autograph Collection Hotel
Posted Date 1 month ago(5/6/2021 9:53 PM)
Aloha, We are currently seeking a Full-Time Hostess who would be interested in working evenings at Hideout.    Job Summary: To greet and seat guests in the restaurant using all the techniques and steps outlined in the Service Standards. Ensure that each guest is greeted with enthusiasm and seated at his/her table within a timely manner. Supervise and control seating in the restaurant and ensure that guests are seated in stations so that no server is overloaded at any given time, and is also fair to all servers.   Essential Functions: - Greet guests in a welcoming manner by using their name as shown on Open Table. - Follow the 10/5 rule. (Make eye contact/smile at the guest when they are 10 ft. from you to acknowledge them and then when they are approximately 5 ft. from you, you greet them) - Follow proper telephone etiquette when answering the telephone. Always answer the telephone within three rings. - Seat the dining room efficiently by utilizing Open Table and all of its functions. - Create/use guest profiles in Open Table to enhance our guests’ experience. - Run reports through Open Table to maximize efficiency with product ordering. - SMILE! You are the face of the restaurant. - Take reservations over the telephone and accurately enter them into Open Table. - Map out seating for restaurant before shift begins by using seating graphs in Open Table. - Confirm all dinner reservations by calling each guest prior to service. - Forecast the amount of covers for the week through Open Table functions. - Use Open Table profile’s to enhance guests experience and communicate with the servers. - Use Open Table reporting function daily to track covers and relay information to management. - Use Open Table to create a chart for management that highlights the high and low times of service and will propertly greet and seat guests per company policies.
Location
US-HI-Waikiki-Honolulu
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Laylow Autograph Collection Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Laylow Autograph Collection Hotel
Posted Date 1 month ago(5/6/2021 9:49 PM)
Aloha we are currently looking for a dual role Food Runner/Bar Back.  This person will assist Hideout with running of food items to guest tables, assisting the bar with restocking of items, ice, glassware, etc.    Essential Functions: - Demonstrate your ability to be a team player - Run food to table or hotel room in a timely and efficient manner. - Memorize table numbers and seat numbers of the dining room and bar. - Follow opening & closing side work sheet for food runner position - Assisting the bartender with setting up the bar with all glassware, bar tools, plateware, & napkins needed for the shift. - Assisting the bartender with setting up the back bar and wells with all liquor bottles. - Assisting the bartender with making syrups, infusions, & bottled cocktails. - Assisting the bartender with cutting fruit, filling juices, & stocking purees for specialty cocktails. - Keep the bar stocked throughout the night, always facing beers, wine, and liquor forward. - Keeping the beverage rooms stocked with the proper level of product and changing kegs when needed. - Assisting the bartenders and servers in keeping the bar area clean and free of debris. - Maintain a cheerful, positive attitude and appropriate conduct with both guests and teammates at all times. - Assisting the bartender with breaking down the bar at the end of the night. - Throwing away all trash at the end of the shift.Sweeping & mopping behind the bar after every shift. - A friendly and consistent manner with fellow employees & guests. - Effective communication skills - Effective time management skills
Location
US-HI-Waikiki-Honolulu
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Laylow Autograph Collection Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt Place / Hyatt House Charleston Historic District
Posted Date 4 days ago(6/14/2021 4:19 PM)
The beautiful and iconic - POUR TAPROOM located at the Hyatt Place + Hyatt House in historic downtown Charleston is hiring an experienced cook.  We are paying $16/hr for this great opportunity with our hotel!   This unique concept offers the best view in town and a great working environment for the team! Pour Taproom overlooks King Street from the top of the Hyatt Hotel. Pour Taproom started in Asheville, NC in 2014 to support and showcase local craft beer. We offer a unique self-serve system that allows you try a large variety and selection of beer, cider and wine. We constantly rotate our selection so we can offer a beer festival every day!   As a team member, you will work in a fun, casual and supportive environment. If you are an experienced cook with 2+ years working in a restaurant or hotel setting, come check out this great opportunity.      The Hyatt Place + Hyatt House Complex is a dual branded property which mixes the extended-stay, residential-style rooms of the Hyatt House and the modern and comfortable style rooms of the Hyatt Place   In this position you will be primarily responsible for preparing food items according to recipes and standards while taking pride in the excellence and quality of cuisine. Maintaining a safe and sanitary work environment.   Essential duties and responsibilities include the following:                                           - Expedites all menu items accurately. - Follow recipes to prepare food items accurately - Wash, peel and cut fruits and vegetables - Sets up and breakdowns the cooking line. - Assists in sorting all deliveries – daily requisitions. - Assists in any area needed when time allows. - Informs management immediately of safety issues – equipment failure. - Informs management immediately of food quality issues – food spoilage. - Maintain a clean and sanitized work area including cutting boards, counters and workspaces. - Exhibits proper handling of all food products. - Exhibits a positive “can do” attitude. - Wears and maintains proper attire. - All other duties requested by management team.
Location
US-SC-Charleston
Location : Property Name Linked
Hyatt Place / Hyatt House Charleston Historic District
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name Renaissance Newport Beach Hotel
Posted Date 1 month ago(5/6/2021 3:57 PM)
Seeking an experienced, ambitious, well groomedCatering Sales Manager to join our Team of Hospitality Professionals!
Location
US-CA-Newport Beach
Location : Brand
Marriott - Renaissance
Location : Property Name Linked
Renaissance Newport Beach Hotel
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Courtyard Pittsburgh North/Cranberry Woods
Posted Date 1 month ago(5/6/2021 1:47 PM)
Are you looking to begin your career in hospitality or looking to get back into the industry? This is a great place to start!   As Front Desk Agent you will be the voice and face of the hotel! You will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.   The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations.
Location
US-PA-Cranberry Township
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard Pittsburgh North/Cranberry Woods
Company Name
Winegardner and Hammons Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 1 month ago(5/6/2021 1:30 PM)
Housekeeping/Banquets Houseman                                                   You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Team players who believe in these same values to join us at the Sheraton Denver West hotel!   The Sheraton Denver West hotel is looking for an organized, dedicated, and passionate candidate to fill our Housekeeping/Banquets Houseman position. The primary functions of the houseman is to provide adequate supplies of clean linen to the Room Attendants, to empty the bags of soiled linen from the carts and to keep the hallways and landings on the guest floors free of trash and debris. All banquet houseman’s function as a unit to service the various needs of hotel guests and clients. Duties include the physical preparations of function rooms for exhibits, meetings, receptions, dances, and all meal functions.   Being a part of the Sheraton Denver West family means striving for your personal best, every day. Expand your potential and build your resume by working with a dynamic team, guaranteed to help you advance your skills and knowledge. Being a part of hospitality means building exciting new relationships, and at Sheraton Denver West, our core values represent our commitment to warm connections with our community, with our guests, and most importantly with every one of our Team Members!   Essential Responsibilities - Deliver and evenly distribute fresh laundered linen from the laundry storage to the maids closet on each floor daily, replenishing the supply as linens become available throughout the shift. - Vacuum hallways on assigned floors daily following training procedures for use of the vacuum cleaner and attachments and remove all debris that may create a safety hazard. - Remove bags of soiled linen from the housekeeping carts as they fill, dump them into the laundry chute for laundering and return the empty bag to the appropriate cart. - Collect and change trash bags on the maids carts two (2) to three (3) times daily as needed, taking all collected trash to the dumpster to ensure proper disposal. - Maintain cleanliness of windowsills and vending areas on assigned floors by vacuuming and dusting and keep all glass and mirrors smudge free using the appropriate cleaning chemicals daily. - Respond to guest requests promptly by delivering items such as cribs, extra towels, roll-a-ways, etc. - Clean service elevator area landings three times a week by sweeping, mopping, remembering to display the “wet floor” signs while working. - Preparing the physical set-ups of meeting and banquets in the meeting rooms of the hotel. - Carry out all specific instructions given by the Manager - Relay any problem situation to the Manager for immediate action. - The proper storage of all equipment - Control, care and storage of "support supplies": notepads, pens, and linen, etc. - Ensuring the cleanliness of all meeting rooms and hallways - Report any damage. - Keep corridors, pre function areas, back halls, and storage areas clean and orderly, daily. - Set all functions on time and as per specifications. - Other special projects and duties as assigned.     Job Requirements: - Ability to work holidays, weekends, and various shifts as needed. - Ability to stand for lengthy periods of time, to move throughout hotel, to lift up to 25 pounds safely, and to continuously perform essential job functions - Ability to speak and understand English. - Possession of basic math, computer and reading skills.   Preferred Experience and Qualifications - Previous hotel experience   Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Competitive Pay - Free parking - Opportunities for advancing skills and knowledge through continuous training and development - Associate discounts at Marriott Properties worldwide - Medical, Vision, Dental & Life Insurance - Sick-time and paid holidays - 401K with Company match   Starting Pay: $15.00/hour   The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment.    
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 1 month ago(5/6/2021 12:45 PM)
Responsible for assisting Executive Chef with all food preparation, production and control for all food outlets and banquet facilities. - Involved with Hiring, training, supervising, schedule and participate in activities of chefs, cooks and other personnel involved in preparing, cooking and presenting food in accordance with productivity standards, cost controls and forecast needs. - Listen actively and communicate clearly while interacting with customers to promote food products and directing staff activities.  Analyze feedback from clients and employees, make judgments and take action to implement suggestions for improvement.  - Monitor staff performance, product quality and production flow; foster improvement where necessary. - Assist in creating new menus and individual menu items for all outlets based on current food trends and regional tastes.  Develop innovative menu selections for special banquet themes and parties in accordance with client budgetary considerations and expectations.  Confer with Executive Chef regarding new selections and changes. - Audit food storeroom items and storage to maintain consist quality products to ensure adherence to all health code requirements.  - Enforce safety procedures and cleanliness throughout kitchen(s) including walk-in and reach-in boxes.   SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Executive Chef. - Monitor outlets during peak period to oversee production flow and presentation. - Maintain vacation schedule for proper staffing. - Report any equipment in need of repair to Engineering for service. - Perform duties of Manager On Duty Program as necessary.
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Company Name
Winegardner and Hammons Hotel Group
Department
Culinary
Position Type
Regular Full-Time