Pyramid Hotel Group

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Hotel/Resort Name Hilton San Antonio Hill Country
Posted Date 4 weeks ago(12/29/2020 4:57 PM)
The Chief Engineer oversees all aspects of hotel maintenance, including public space, guest rooms, kitchen and outlets, hotel equipment, preventive-maintenance programs, HVAC, plumbing, electrical, etc. Position is involved in OSHA training and other compliance requirements, as well as life-safety systems and procedures.
Location
US-TX-San Antonio
Location : Brand
Hilton
Location : Property Name Linked
Hilton San Antonio Hill Country
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt Regency Atlanta Perimeter at Villa Christina
Posted Date 4 weeks ago(12/29/2020 11:57 AM)
Villa Christina at the Hyatt Regency Atlanta Perimeter is seeking an outstanding Social Event Sales Manager to work at one of the most beautiful settings in Atlanta!  The position is responsible for selling weddings and social events as well as the execution of all events with a seamless turnover from sales to operations.  The ideal candidate must have previous experience in a fast paced, high volume wedding venue and hotel.  The Social Event Sales Manager works to develop and maintain long term, value-based customer relationships in order to achieve personal and team related revenue goals. If you have a passion for sales, a strong desire to work in the premier wedding venue in Atlanta and are looking for a new exciting career opportunity we want to hear from you. Nestled into Perimeter Summit and surrounded by ultra-chic neighborhoods like Buckhead and Brookhaven, Villa Christina features 83 acres of lush, professionally manicured gardens and mature trees, which allow for a variety of innovative experiences.  The Villa Christina Gardens provide a natural environment amid beautiful waterfalls, streams and rose gardens.  Our intimate Gardens provide a sanctuary within the property grounds for special events any time of the year. Qualifications - Previous social catering sales experience, with a strong background in selling and executing premier wedding ceremonies and receptions - Proven track record in social catering - Ability to work under pressure - Must possess communication skills, both verbal and written - Proficient experience with Microsoft Office - Ability to learn computer and web-based applications - Flexibility with schedule based on needs of the property and clientele - Ability to preserve confidentiality, and be able to work in a team environment - Exceptional time management and organizational skills.
Location
US-GA-Atlanta
Location : Property Name Linked
Hyatt Regency Atlanta Perimeter at Villa Christina
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Pyramid Hotel Group - Corporate Offices
Posted Date 1 month ago(12/23/2020 3:40 PM)
Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We have begun our search for a Sr. Vice President of Operations for our Western Region.  Reporting to the Chief Operating Officer, the Senior Vice President of Operations will be responsible for leading the operating disciplines within their region to deliver outstanding balanced scorecard results in the properties for which they are responsible.  The position will have responsibility for coordinating efforts around sales, marketing, e-commerce, revenue management, cost management, asset positioning, guest satisfaction, associate satisfaction, market share, capital planning and implementation of company programs, processes and policies for all the properties within their region to achieve performance excellence.  They are also responsible for coordinating with the finance discipline to ensure that proper controls and financial management are in place within the hotels in their region.    The Senior Vice President of Operations will work to ensure alignment of strategy amongst the noted disciplines and proper communication between these organizations at the regional and property level to ensure a seamless and coordinated approach in company operations.   Essential Duties and Responsibilities - Oversee development and orchestration of property strategies around direct sales, revenue management, marketing, distribution, and e-commerce to maximize revenue and market share performance of each property - Oversee development and orchestration of property strategies to minimize costs, drive positive guest and associate satisfaction while driving maximum profit performance at each property - Oversee development and orchestration of asset positioning, capital planning and implementation/execution of company programs, processes and policies at each property and throughout the regional team - Ensure programs are in place for asset inspection and protection at every property - Travel to region properties as necessary. Direct oversight properties must be visited quarterly at a minimum and other region properties annually at a minimum - Develop strong relationships with all owners and asset managers in the respective region’s properties - Ensure all region members attract, hire, train, motivate, mentor, performance manage and retain top talent in your region in alignment with company practice and in support of the desired company culture and service delivery expectations - Use data-driven insights to identify and achieve the optimal performance (including vis a vis our competition) in all our properties - Goal setting and performance accountability for all disciplines within operations at the property level - Ensure a systematic approach towards development of forecasts and budgets to continuously maximize accuracy and profit performance - Work to consistently refine best practices and inspire creativity of leaders at all levels to identify new ways to improve future performance - Engaging with brands on new programs, information and execution needs to allow for successful execution of applicable brand programs throughout enterprise - Provide appropriate support to the company’s leaders and business development efforts - Follow direction set by Chief Operating Officer and Chief Executive Officer  
Location
US-MA-Boston
Location : Property Name Linked
Pyramid Hotel Group - Corporate Offices
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 1 month ago(12/22/2020 10:09 AM)
We're looking for a capable Restaurant Server who will warmly welcome and serve customers with a friendly can-do" attitude.   Essential duties and responsibilities include the following (other duties may be assigned): - Greet guests at table within three minutes with a warm and welcome manner with introduction and an offering of a beverage. - Delivers drinks to the table and inform the guests of the daily specials and soup of the day along with any other pertinent information the guests need to know e.g. any items that are currently out of stock. - Asks for and takes the guests meal order. Offers suggestions, such as wine pairing with items ordered and suggests an appetizer to start the meal with. Upsells! - Enters and reviews order at POS system. - Maintains table maintenance. - Delivers orders accurately and in a timely manner. - Presents guest checks and collects payments accurately and in a timely manner. - Maintains a cheerful, positive attitude and appropriate conduct with both guests and teammates at all times.
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Garden Inn Phoenix Airport North
Posted Date 1 month ago(12/19/2020 6:17 PM)
We are seeking a full-time housekeeper to join the Pyramid Hotel Group Team here at the Hilton Garden Inn Phoenix Airport North - we have FUN..and work hard for eachother and the customer! Candidates should be service minded, energetic and have the ability to work wellin a team environment. Job Responsibilities: - Clean assigned guest rooms according to system standards and Best Methods. This includes making beds, cleaning bathrooms, vacuuming carpet, etc. - Place and restock items in the hotel rooms including paper items, soap, towels, etc. according to Brand Standards. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Protect the privacy and security of guests and coworkers. - Address guests’ service needs in a professional, positive, and timely manner. - Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting. - Assist other associates to ensure proper coverage and prompt guest service. - Comply with quality assurance expectations and standards. - Report missing hotel property and damages to room to manager. Benefits Offered to Full Time Associates: - Health, Dental & Vision - Flex Spending Accounts - Basic Life Insurance with Health - Voluntary Life Insurance - Short Term & Long-Term Disability - 401 k Retirement Plan - Paid Vacation & Personal Days - Holiday Pay - Travel Discounts - And Much More…  
Location
US-AZ-Phoenix
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Phoenix Airport North
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Spartanburg Marriott
Posted Date 1 month ago(12/18/2020 12:20 PM)
Job Description  We are seeking an Experienced Executive Housekeeper.   The Executive Housekeeper is responsible for the management of the housekeeping and laundry departments. This includes management of the housekeeping and laundry staff and ensuring that the hotel facilities, guest rooms and public areas, meet all standards related to comfort and aesthetics. Duties include the coordinating, scheduling & supervising of the housekeeping and laundry staff, ensuring that the guest rooms, hotel facilities, and public areas meet all standards related to comfort and aesthetics, inspections, inventory control, and revenue forecasting, working closely with other departments and ensuring and adhering to OSHA and ADA policies.   The ideal candidate will possess 3+ years housekeeping leadership experience in full-service hotels with 200+ rooms. Must have a flexible schedule and be willing to adapt schedule to business needs.   Expected Start Date: ASAP  COVID-19 precautions - Personal protective equipment provided or required - Temperature screenings - Social distancing guidelines in place - Sanitizing, disinfecting, or cleaning procedures in place Marriott has put several mandates in place to ensure the safety of our guests and associates.
Location
US-SC-Spartanburg
Location : Brand
Marriott
Location : Property Name Linked
Spartanburg Marriott
Company Name
Winegardner and Hammons Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The StateView Hotel
Posted Date 4 days ago(1/21/2021 4:56 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-NC-Raleigh
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The StateView Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The StateView Hotel
Posted Date 4 days ago(1/21/2021 4:58 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-NC-Raleigh
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The StateView Hotel
Company Name
Winegardner and Hammons Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Orlando Downtown
Posted Date 1 month ago(12/17/2020 2:58 PM)
We're looking for a detail-oriented Night Audit Clerk. The Night Audit Clerk will: � Assist and oversee all Front Desk/audit functions. a) Balance Food & Beverage outlets. b) Balance and post the front office accounts. c) Distribute daily report and others as requested. Follow all checklists to ensure all duties are performed. All checklists are to be signed and dated each night. � Work with staff to resolve guest request. � Handle the guest check-in/check-out needs, inquiries and reported problems. � Communicate with bellperson/drivers/housekeeping. � Be responsible for house/cash bank and deposit keys. Obtain and verify essential guest information; ensure accuracy and completeness of all records. Assign guest rooms on the basis of reservation requirements. Read, maintain and make entries in the Front Desk log book. Check for any guest mail or messages. Inquire as to the guest enjoying their stay. Listen attentively to all guest comments. Thank the guest for staying with us and offer to make any future reservations. Oversee the issue of other department keys and maintain a log showing the time and to whom issued. Ensure the timely delivery of wake-up calls and express checkout bills to the guest. Responsible for knowing hotel emergency procedures. Adhere to all hotel policies and procedures and all changes that may occur. Carry out a reasonable request by management that I am capable of performing. Maintenance of computerized hotel systems. Handling of major guest complaints and disturbances. Training/guidance and advising of night employees. Covering the post of sick and off employees. Responsible for requesting and inventory of supplies for audit staff. Reporting physical, financial and personal miscellaneous discrepancies to management. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group, from time to time, is essential to the successful performance of this position. Employee with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry and report deadlines, employee may be required to work varying schedules to meet the business needs of the hotel and report deadlines. Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to vary depending upon the particular requirements of the hotel. � Handle special project assignments as requested by the Controller.
Location
US-FL-Orlando
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Orlando Downtown
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name TRYP by Wyndham Maritime Fort Lauderdale
Posted Date 1 month ago(12/14/2020 10:41 PM)
Summary:   The Night Auditor is responsible for the preparation and disposition of all Night Audit work as well as all Front Office functions during the overnight shift. Responsibilities includes: Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud.   Main Duties & Responsibilities: - Audit, balance and report on all outlets if applicable, cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. - Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. - Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. - Prepare and input statistics and income journal sheets for preparation of daily reports. - Balance and close all bank ticket codes, daily. - Run night audit final after insuring all revenues are in balance nightly. - Perform the duties of a Front Desk Clerk - Complete projects as determined by the Front Office Manager
Location
US-FL-Fort Lauderdale
Location : Brand
Wyndham - Tryp
Location : Property Name Linked
TRYP by Wyndham Maritime Fort Lauderdale
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Woodcliff Lake
Posted Date 1 week ago(1/15/2021 9:55 AM)
Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently searching for a Dynamic, Hands-On Director of Sales and Marketing for one of the newest hotels to join the PHG Family, The Hilton Woodcliff Lake which boasts 338 guest rooms and suites, over 30,350 square feet of meeting space and 3 outlets!   The ideal candidate will  lead and manage the Sales and Marketing team ensuring a high level of professionalism, guest service and profitability. He or She will have overall responsibility for total revenue and yield strategies, implementation and results including group and transient rooms, group food and beverage, meeting room rental, local catering, outlet, and other revenues.  Strategies will include market mix, pricing, status, direct sales, marketing, and acquisition status and results.  He or She will maximize profitability for the hotel and outstanding quality service for our customers.  The Director of Sales and Marketing will be accountable to market performance and potential performance as well as budget, forecast, and target goals.  He or She will participate in total hotel management as a member of the hotel Executive Committee.
Location
US-NJ-Woodcliff Lake
Location : Brand
Hilton
Location : Property Name Linked
Hilton Woodcliff Lake
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 1 month ago(12/10/2020 3:41 PM)
- JOB OVERVIEW:   To clean and maintain public areas to ensure the brand’s high standards of cleanliness. - ESSENTIAL JOB FUNCTIONS: - Greet guests immediately with a friendly sincere welcome - Clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents - Thoroughly dust all furniture, pictures, and shelves - Thoroughly clean and polish all metal and glass surfaces - Clean ashtrays, empty trash - Vacuum, sweep, mop on a daily basis - Assist with delivery of guest room amenities - Sign for room keys - Comply with attendance rules and be available to work on a regular basis
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hampton Inn Eau Claire Hotel
Posted Date 3 weeks ago(1/6/2021 10:36 AM)
Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently seeking a dynamic General Manager for one of the newest hotels to join the Pyramid Family, the Hampton Inn and Suites Eau Claire which hotel boasts 105 guest rooms and suites!   This is a highly empowering position requiring high energy and the ability to motivate, cultivate and mentor high performance teams devoted to achieving the highest standards of guest satisfaction and exceptional service.  We value forward thinking, progressive and creative personalities. We provide the resources, you provide the leadership, inspiration and results. The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. The General Manager: - Directs the total operation of the hotel to maintain established cost and quality standards - Drives associate experience - meets or exceeds employee satisfaction benchmarks - Achieves guests" satisfaction goals and ensures maintenance and security of the hotel's physical assets - Develops and updates the business plan for the hotel and monitors financial performance - Drives Revpar, Revpar index and Revenue per guest - Administers company policy and procedures - Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations" - Hands on leadership of team - Drives GOP, Flow thru and NOI per key    
Location
US-WI-Eau Claire
Location : Brand
Hilton - Hampton Inn
Location : Property Name Linked
Hampton Inn Eau Claire Hotel
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name JetBlue Lodge
Posted Date 2 months ago(12/10/2020 12:27 PM)
This position must have experience with a power washer and a buffer machine.  In addition to cleaning floors the position requires this individual to clean bathrooms, and public spaces, removing trash, remove dirty linen from hallways and sometimes doing laundry.  This is a 2nd and sometimes 3rd shift position.  
Location
US-FL-Orlando
Location : Property Name Linked
JetBlue Lodge
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Renaissance Newport Beach Hotel
Posted Date 2 months ago(12/9/2020 5:55 PM)
To maintain the entire hotel facility, including physical building structure, all mechanical, electrical, H.V.A.C. systems and related equipment in accordance with energy conservation and preventative maintenance programs.  Ensure the upkeep of guest areas to maintain an attractive hotel.  Manage all rehabilitation, expansion, and/or special projects. ESSENTIAL FUNCTIONS: �  Conducts walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, H.V.A.C. systems and any other related equipment. �  Assigns and verifies completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces and grounds. Assigns and verifies completion of all repairs, replacement, and renovations projects to offices, and employee work areas. �  Hires, trains, supervises and disciplines department staff. �  Adheres to all Corporate required purchasing policies and controls, to include all outside contractor bids, budgets and schedules. �  Maintains effective Energy Management and Preventive Maintenance programs, conducting special training for other operating departments on the safe and efficient use of equipment and energy in the hotel. �  Maintain fire standpipe, sprinkler systems and fire extinguishers throughout the facility to ensure proper working condition and fire protection in compliance with local fire codes. The individual is required to know how to recharge pressurized water extinguishers or have the ability to learn within new hire training. Lifting and carrying of fire extinguisher weighing up to 50 lbs. is required. �  Informs the General Manager and hotel department heads, on a regular basis, regarding the specific and overall condition of the building structure(s), related systems and equipment offering prudent, and cost-effective proposals for maintaining same.  Accesses and inputs information into a computer and generates reports.  �  Communicate effectively with city officials to ensure proper maintenance of permits and licenses, such as inspecting the building with the fire department to ensure all public assembly permits are maintained yearly, coordinating inspections of all elevators and escalators with the Buildings department.  Coordinate and search building with Secret Service and other officials to ensure safety of diplomats and hotel guests. �  Act as a liaison between hotel and vendors to review latest in hotel technology and products such as State/Local Energy Programs to save energy costs.  Attend Engineering conventions to educate self in latest products to be used in the hotel to increase guest satisfaction and cut costs, etc.  Act as a liaison between all departments of the hotels and Engineering. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. �  Assumes responsibility of any engineering position in absence of staff. �  Maintains appropriate supply of materials and equipment to carry out the normal day to day operating and maintenance requirements of the hotel. �  Maintains organized and efficient administrative and filing systems within Property Operations for the timely and accurate handling of correspondence, reports, requisitions for purchase, and other administrative requirements of the department. �  Maintains a well defined, and organized system within the shop for the inventory, maintenance, and storage of all tools, products, materials, and equipment necessary to execute the required activities of the department. �  Immediately available to report to the hotel in the event of any hotel emergency which necessitates the skills and expertise of the Chief Engineer. By example such emergencies may include, but not be limited to fires, power or other equipment failures, floods, lighting, earthquake, or other disasters of similar nature and magnitude.  �  Perform other duties as requested, such as coordination and supervision of special guest requests for room and/or meeting space modification, construction of props for special hotel functions and employee relations events.
Location
US-CA-Newport Beach
Location : Brand
Marriott - Renaissance
Location : Property Name Linked
Renaissance Newport Beach Hotel
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 2 months ago(12/8/2020 1:43 PM)
Job Description: Cleans/maintains the cleanliness of guest rooms in accordance with the high quality standards of Pyramid Hotel Group. The essential duties and responsibilities for this position include the following (other duties may be assigned): - Sorts, counts, folds, marks, or carries linens. - Makes beds and changes linens in guest rooms. - Cleans bathroom and replaces terry. - Replenishes supplies such as drinking glasses and writing supplies. - Straightens furniture. - Sweeps, scrubs, and polishes floor. - Dusts furniture, vacuums floors. - Spot cleans walls and woodwork. - Washes windows, door panels, and sills. - Empties wastebaskets, and empties and cleans ashtrays. - Transports trash and waste to disposal area. - Replenishes bathroom supplies. - Cleans a standard of 16 rooms per day. - Reports maintenance deficiencies. - Prepares caddies with daily supplies. - Must be able to lift, push and pull up to 50 pounds on a regular basis.
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Pyramid Hotel Group - Corporate Offices
Posted Date 2 months ago(12/7/2020 3:21 PM)
Pyramid Hotel Group is searching for a Microsoft Power BI Developer/Analyst to be based out of our Corporate Offices in Boston, MA. This position reports directly to the Senior Vice President, Business Analytics and will collaborate with other team members and stakeholders to design, develop, and support enterprise-grade analytics and reporting models. A successful candidate must be skilled at soliciting and synthesizing business requirements to coordinate required technical specifications and design. This position will partner with various stake holders in the organization to ensure relevance of design and visualization objectives are reached.  They will also partner with end users to support distributed dashboards and self-service data exploration.  The ideal candidate must be well versed in Microsoft Power BI and have the desire and proper background to take on other analytical and reporting responsibilities to facilitate career growth within the organization.   Duties include, but are not limited to, the following: - Develop data visualization tools and translate functional specifications into technical specifications - Perform data validation and support testing of data models and reports - Develop queries to support data extraction needs - Generate and maintain thorough documentation to support dashboards analytics - Collaborate with other internal technical personnel to troubleshoot issues and propose solutions - Provide analytical support to the business/operation in platforms outside of Power BI - Analyze financial and operational data and create tools and reports for decision support - Identify and drive process improvements, including the creation of standard and ad-hoc reports and tools - Perform other reasonable requests of management
Location
US-MA-Boston
Location : Property Name Linked
Pyramid Hotel Group - Corporate Offices
Company Name
Pyramid Hotel Group
Department
Finance
Position Type
Regular Full-Time
Hotel/Resort Name Pyramid Hotel Group - Corporate Offices
Posted Date 3 weeks ago(1/6/2021 11:00 AM)
Pyramid Hotel Group “Pyramid” is a leading third-party hotel management company consistently ranked in the Top 5 by Revenues in the United States. Headquartered in Boston, Pyramid manages a portfolio of over 120 properties across all segments in the United States, Caribbean, and Europe. Pyramid delivers value to its owners through hotel management and asset management, with additional capabilities in project management, lender/receivership services, and consulting services. Since 2015, the company has grown from 50 hotels to over 120 hotels and resorts and continues to pursue strategic growth opportunities with institutional capital throughout the US and Europe.   The Manager of Pyramid’s Business Development & Acquisitions is an essential driver of Pyramid’s continued global growth. This is a highly visible role within the Pyramid organization, reporting directly to the Chief Investment Officer, and interacts with all senior members of the Business Development and Operations teams. He or she will manage up to five direct reports of Business Development analysts and will oversee all underwriting and due diligence of investment opportunities.   Responsibilities - Manage analyst team and workloads to ensure work products for the Senior Team are executed in a timely and high-quality manner - Support and review all analyst work products in detail, to include but not limited to underwriting models, Request for Proposals, and written property assessment reports - Complete the financial modeling and other analysis associated with high priority and/or more complex single asset/portfolio acquisitions, and strategic company ventures - Participate or support Business Development analysts in Due Diligence and Transitions for acquisition, management, and consulting projects - Manage analyst staffing, training, and development - Manage relationships and contracts/agreements with vendors for team resources
Location
US-MA-Boston
Location : Property Name Linked
Pyramid Hotel Group - Corporate Offices
Company Name
Pyramid Hotel Group
Department
Business Development
Position Type
Regular Full-Time
Hotel/Resort Name Homewood Suites by Hilton Charleston Mt Pleasant
Posted Date 2 months ago(12/7/2020 12:49 PM)
Work LocationsHomewood Suites - IOP Connector1998 Riviera Dr.Mount Pleasant SC 29464 ***ABOVE AVERAGE WAGES***   A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: - Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming - Change and replenish bed linens, towels and guest amenities, as needed - Perform deep cleaning tasks, as needed - Stock, maintain and transport housekeeping supply cart on a daily basis - Dispose of trash and recyclables - Respond to special guest requests in a timely, friendly and efficient manner - Perform guest turn down service, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: - Hospitality - We're passionate about delivering exceptional guest experiences. - Integrity - We do the right thing, all the time. - Leadership - We're leaders in our industry and in our communities. - Teamwork - We're team players in everything we do. - Ownership - We're the owners of our actions and decisions. - Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: - Quality - Productivity - Dependability - Customer Focus - Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans   Schedule: Full-timeBrand : Homewood Suites by HiltonShift: DaytimeJob Level: Team MemberJob: Housekeeping and Laundry We are seeking a full-time housekeeper. Candidates should be service minded, energetic and have the ability to work well in a team environment. Responsibilities include general cleaning of hotel suites, cleaning of some public spaces, and special cleaning projects. Candidates should apply in person.
Location
US-SC-Mt Pleasant
Location : Brand
Hilton - Homewood Suites
Location : Property Name Linked
Homewood Suites by Hilton Charleston Mt Pleasant
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Godfrey Hotel & Cabanas Tampa
Posted Date 2 months ago(12/4/2020 6:12 PM)
Location
US-FL-Tampa
Location : Brand
Other
Location : Property Name Linked
The Godfrey Hotel & Cabanas Tampa
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time