Pyramid Hotel Group

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Search Results Page 3 of 35

Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 5 days ago(9/15/2021 11:02 AM)
We are looking for an Assistant Housekeeping Manager who can deliver exceptional guest service! Candidates should be service minded, energetic and have the ability to work well in a team environment. If you're looking to grow as part of a strong team, come see what we can offer you for your career!   The Assistant Housekeeping Manager assists with the oversight the housekeeping and laundry staff and ensuring that the hotel facilities, guest rooms and public areas, meet all cleanliness and standards of hotel. This position will assist with planning, organizing, motivating and controling the housekeeping functions necessary to provide our guests with top-quality, clean accommodations.
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Residence Inn Boston Woburn
Posted Date 5 days ago(9/15/2021 10:19 AM)
STARTING PAY $19.00    To maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel. The Engineer will: - Inspect guestrooms, public spaces and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. This requires the individual to visually inspect and detect items needing repair and requires a considerable knowledge of a wide variety of maintenance trades. Basic electrical, plumbing, carpentry and mechanical experience is used frequently on the job. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 200 lbs.  climb ladders up to 30 feet high and reach in all directions, often times overhead. Detailed record keeping in English is required for logs and inspection sheets. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Report major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order. - Perform all the essential functions of Shift Engineer when required. Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as making props or cleaning of the workshop. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: - Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. - Basic mechanical aptitude for operation and repair of hotel equipment. - Skill in the use of related tools (including both hand and electric tools). - Basic English language communication and mathematical skills in order to communicate with co-workers, fully comprehend job assignments and perform accurate simple arithmetic functions. - Ability to perform tasks requiring bending, stooping and kneeling. - Ability to push and pull objects or materials weighing up to 200 lbs. - Ability to climb stairs and ladders, working at heights up to approximately 30 feet, for extended periods of time, with the ability to reach, often times overhead. - Ability to grasp, lift or carry items weighing up to 100 lbs. occasionally waist high. - Ability to work alone with minimal supervision. - Ability to deal with a number of problems requiring initiative and good judgement. - Ability to move and work throughout the hotel for the duration of the shift.
Location
US-MA-Woburn
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
Residence Inn Boston Woburn
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 5 days ago(9/14/2021 7:59 PM)
Description   Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities   POSITION SUMMARY   The Sales/Group Housing Coordinator is primarily responsible for proactively supporting and representing the sales department and sales managers as needed in a flexible, professional, and courteous manner. S/He will assist with clients, guest, and co-workers to ensure client expectations are met.   ESSENTIAL FUNCTIONS - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Maintain positive guest relations at all times. - Assist the sales teams’ day-to-day activities. - Process all reservations via individual call-in or rooming list. - Build and create all group room blocks in Marsha utilizing CI/TY tools. - Process paperwork for Sales Managers in a timely manner. - Serve as sales and service support for Sales Managers by qualifying all requests and inquiries. - Prepare Amenity Requests, and assist Catering Convention Service manager with Group Resumes. - Make arrangements for sales’ VIP clients. - Keep informed on current industry trends, regarding food and beverage, meeting coordination, client service, and client business needs. - Cultivate collaborative, mutually supportive relationships with and among customers, community, sales office, and hotel staff. - Assist with sales and marketing strategies to optimize revenue and profitability. - Assist with arranging and conducting special events, site inspections, and off-site presentations for potential clients. - Maintain client files and update information daily in accordance with established departmental policies and procedures. - Assist in developing and implementing sales plans. - Establish and follow Sales Office Standards. - Respond to corporate client requests in a timely manner.  
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 5 days ago(9/14/2021 7:34 PM)
Hotel Shuttle Driver (SIGN - ON BONUS)   Description   Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities POSITION SUMMARY   The Bellperson/Shuttle Driver greets guests, assists with luggage, transports guests to and from the airport according to scheduled van runs and/or as needed for guests, and accommodating guests during their stay in an attentive, courteous and efficient manner.     ESSENTIAL FUNCTIONS - Drive guests between airport and hotel and the local area. Obey all traffic rules and speed limits for safe, accident-free trips.   - Open and close vehicle doors for guests. - Assist guests with storing and retrieving their luggage from vehicle. - Run hotel errands as instructed by management. - Clean and inspect hotel vehicles. Maintain vehicle cleanliness, pump gas and obtain oil changes. - Complete vehicle and mileage reports. - Greet and open doors for guests in a friendly and courteous manner. - By hand or use of baggage carts, transfer luggage and packages to and from rooms, vehicles and/or loading areas. - Maintain and clean the designated lobby station and baggage room; standing ready to assist guests. Clean and maintain baggage carts.  
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Full-Time
Hotel/Resort Name Austin Marriott North
Posted Date 5 days ago(9/14/2021 7:22 PM)
We have a small but wonderful culinary team with one open position waiting for YOU! iF YOU ARE a talented line cook who would also like to assist with banquet food prep and execution, then this is the job for you. Flexible hours are a plus! 
Location
US-TX-Round Rock
Location : Brand
Marriott
Location : Property Name Linked
Austin Marriott North
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt House Dallas / Frisco
Posted Date 5 days ago(9/14/2021 6:13 PM)
We are currently seeking a part time Breakfast Attendant.  Candidates should possess an outgoing personality and love talking to people.  Will be responsible to greet all guests, service tables and help in the kitchen to prepare our complimentary breakfast buffet.  
Location
US-TX-Frisco
Location : Brand
Hyatt - Hyatt House
Location : Property Name Linked
Hyatt House Dallas / Frisco
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 5 days ago(9/14/2021 5:57 PM)
Coming Soon!   Join the Brand-New Residence Inn by Marriott Berkeley!   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Sign On Bonus! - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - Comprehensive employee benefit/insurance programs! - Company Paid Life & AD&D Insurance! - 401K with Employer Match! - Paid Time Off! - Tuition Reimbursement! - Holiday Pay! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties! At this time, we are seeking full time Housekeeping Room Attendants.   Responsibilities Include: - Cleaning hotel guest rooms to Marriott and Pyramid Hotel Group standards - Collecting used linens for laundering - Vacuuming - Mopping floors - Making beds - Replenishing guest rooms supplies - Emptying trash - Responding to guest requests and needs - Maintaining a clean environment - Practicing a high attention to detail - Other duties as required/assigned ***Local residents are encouraged to apply***
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 5 days ago(9/14/2021 5:54 PM)
Coming Soon!   Join the Brand-New Residence Inn by Marriott Berkeley!   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Sign On Bonus! - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - Comprehensive employee benefit/insurance programs! - Company Paid Life & AD&D Insurance! - 401K with Employer Match! - Paid Time Off! - Tuition Reimbursement! - Holiday Pay! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties! At this time, we are seeking full time Housekeeping Supervisors.   Responsibilities Include: - Providing overall support to the operations of the housekeeping department. - Provide leadership and direction for all housekeeping activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, and coach staff members. - Assist with supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner. - Assist housekeeping team members as needed. - Other duties as required/assigned ***Local residents are encouraged to apply***
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 5 days ago(9/14/2021 5:49 PM)
Coming Soon!   Join the Brand-New Residence Inn by Marriott Berkeley!   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Sign On Bonus! - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - Comprehensive employee benefit/insurance programs! - Company Paid Life & AD&D Insurance! - 401K with Employer Match! - Paid Time Off! - Tuition Reimbursement! - Holiday Pay! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties!   At this time, we are seeking full time Hotel Maintenance/Engineers.   Responsibilities Include: - Maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel. - Inspect guestrooms, public spaces and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. - Visually inspect and detect items needing repair - Report major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order. - Perform all the essential functions of Shift Engineer when required. - and requires a considerable knowledge of a wide variety of maintenance trades. Basic electrical, plumbing, carpentry and mechanical experience is used frequently on the job. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 200 lbs.  climb ladders up to 30 feet high and reach in all directions, often times overhead. - Other duties as required/assigned ***Local residents are encouraged to apply***
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 5 days ago(9/14/2021 5:24 PM)
To maintain the entire hotel facility, including physical building structure, all mechanical, electrical, H.V.A.C. systems and related equipment in accordance with energy conservation and preventative maintenance programs.  Ensure the upkeep of guest areas to maintain an attractive hotel.  Manage all rehabilitation, expansion, and/or special projects. ESSENTIAL FUNCTIONS: �  Conducts walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, H.V.A.C. systems and any other related equipment. �  Assigns and verifies completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces and grounds. Assigns and verifies completion of all repairs, replacement, and renovations projects to offices, and employee work areas. �  Hires, trains, supervises and disciplines department staff. �  Adheres to all Corporate required purchasing policies and controls, to include all outside contractor bids, budgets and schedules. �  Maintains effective Energy Management and Preventive Maintenance programs, conducting special training for other operating departments on the safe and efficient use of equipment and energy in the hotel. �  Maintain fire standpipe, sprinkler systems and fire extinguishers throughout the facility to ensure proper working condition and fire protection in compliance with local fire codes. The individual is required to know how to recharge pressurized water extinguishers or have the ability to learn within new hire training. Lifting and carrying of fire extinguisher weighing up to 50 lbs. is required. �  Informs the General Manager and hotel department heads, on a regular basis, regarding the specific and overall condition of the building structure(s), related systems and equipment offering prudent, and cost-effective proposals for maintaining same.  Accesses and inputs information into a computer and generates reports.  �  Communicate effectively with city officials to ensure proper maintenance of permits and licenses, such as inspecting the building with the fire department to ensure all public assembly permits are maintained yearly, coordinating inspections of all elevators and escalators with the Buildings department.  Coordinate and search building with Secret Service and other officials to ensure safety of diplomats and hotel guests. �  Act as a liaison between hotel and vendors to review latest in hotel technology and products such as State/Local Energy Programs to save energy costs.  Attend Engineering conventions to educate self in latest products to be used in the hotel to increase guest satisfaction and cut costs, etc.  Act as a liaison between all departments of the hotels and Engineering. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. �  Assumes responsibility of any engineering position in absence of staff. �  Maintains appropriate supply of materials and equipment to carry out the normal day to day operating and maintenance requirements of the hotel. �  Maintains organized and efficient administrative and filing systems within Property Operations for the timely and accurate handling of correspondence, reports, requisitions for purchase, and other administrative requirements of the department. �  Maintains a well defined, and organized system within the shop for the inventory, maintenance, and storage of all tools, products, materials, and equipment necessary to execute the required activities of the department. �  Immediately available to report to the hotel in the event of any hotel emergency which necessitates the skills and expertise of the Chief Engineer. By example such emergencies may include, but not be limited to fires, power or other equipment failures, floods, lighting, earthquake, or other disasters of similar nature and magnitude.  �  Perform other duties as requested, such as coordination and supervision of special guest requests for room and/or meeting space modification, construction of props for special hotel functions and employee relations events.
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Renaissance Indianapolis North
Posted Date 6 days ago(9/14/2021 4:29 PM)
We are currently looking for a night auditor to work from 11pm to 7am, full time! The night auditor is responsible for the entire front desk operation of a 263-room Marriott hotel in Carmel. This person serves as Manager-On-Duty between the overnight hours keeping the General Manager and Guest Service Supervisor informed of any guest concerns or situations that need immediate attention.   RETENTION BONUS PAID OUT AT 30 and 90 days of employment! PROFIT SHARING up to $150 BONUS PAID each quarter!   Job includes: • Greet and register guests • Handles check-ins and check-outs efficiently and in a friendly and professional manner • Stands for up to 8 consecutive hours • Resolves guests challenges and takes appropriate action to ensure 100% guest satisfaction • Assists the security guard in securing the building over night. The night auditor has accounting responsibilities of balancing daily revenue transactions. This includes: • Ensure all rebates, paid outs, phone charges, and other miscellaneous charges are in balance. • Reviews remaining reservations, verifies that all updated contingency reports are run, resolves discrepancies, verifies GTD no shows and completes walk report, ensure credit cards are in balance • Processing customer payments according to established procedures and policies including authorization of credit cards and follows proper cash handling procedures.
Location
US-IN-Carmel
Location : Brand
Marriott - Renaissance
Location : Property Name Linked
Renaissance Indianapolis North
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name Boston Marriott Burlington
Posted Date 6 days ago(9/14/2021 3:13 PM)
Duties & Responsibilities: •Manage all aspects of front desk operations for assigned shift. Schedule employees to ensure proper coverage. •Monitor performance and recommend/initiate corrective and/or disciplinary action, or other staffing/human resources-related actions in according with company policies and procedures. Alert management of potentially serious issues. •Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. •Ensure guests receive prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction. Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution. •Communicate and assist in achieving departmental guest satisfaction, revenue and profit goals and objectives. Manager labor costs and expenses within budget. •Assist in managing hotel revenue generation & maximization through full utilization of company systems, business processes and specifications. •Ensure procedures are followed for security of monies, credit and financial transactions, and guest security. •Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies. Train appropriate staff on procedures for PBX to serve as a central communications point during emergency/crisis situations. •Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts including Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance. •Will serve as “manager on duty” as required. Accountability: This job is responsible for managing front desk operations for a p.m. and/or weekend shift at a large, fairly complex full-service hotel with an extensive range of facilities and services and may include a large number of Priority Club Accounts and VIP and key guests. Typically supervises a shift of front office employees.   
Location
US-MA-Burlington
Location : Brand
Marriott
Location : Property Name Linked
Boston Marriott Burlington
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Boston Harbor Hotel
Posted Date 6 days ago(9/14/2021 2:09 PM)
BOSTON HARBOR HOTEL POSITION DESCRIPTION   JOB SUMMARY We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of On-Call Banquets Server at the Boston Harbor Hotel. This position is responsible for serving food and/or beverages in a friendly, courteous and professional manner according to hotel’s high standards of quality.   EXPERIENCE Must have at least (1) or more years of experience in Hospitality, with a combination of previous Banquets and Food & Beverage experience preferred.   KEY RESPONSIBILITIES The primary responsibilities of the Banquets Server at the Boston Harbor Hotel include but are not limited to:   - Set up banquet room as instructed by the Banquets Manager to include linen, service ware and glassware. - Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. - Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquets Manager to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. - Replenish beverages as necessary, and check with guests for overall satisfaction. Practice "Teamwork"   JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experience:   - Knowledge of the appropriate table settings and service-ware. - Must be able to speak, read, write and understand the primary language used in the workplace. - Require good communication skills, both verbal and written. - Must possess basic computational ability. - Must be able to lift up to 30lbs + on a regular and continuous basis. - Thorough knowledge of food and beverage service. - Ability to communicate effectively in the English language. A second language is desirable.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 
Location
US-MA-Boston
Location : Brand
Independent
Location : Property Name Linked
Boston Harbor Hotel
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
On-Call
Hotel/Resort Name Embassy Suites Boston Marlborough
Posted Date 6 days ago(9/14/2021 1:48 PM)
Join the team at the beautiful Embassy Suites Marlborough. We have an opening for a Full-Time Night Auditor.    Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the front desk and processing check-in/out transactions. Ability to work overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!   The Night Auditor performs the duties of a Front Desk Agent and completes, balances and files night audit reports on the various areas of the hotel (i.e. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information in accordance with cash handling, credit card processing  and accounting policies and procedures.    
Location
US-MA-Marlborough
Location : Property Name Linked
Embassy Suites Boston Marlborough
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name Embassy Suites Boston Marlborough
Posted Date 6 days ago(9/14/2021 1:38 PM)
  Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
Location
US-MA-Marlborough
Location : Property Name Linked
Embassy Suites Boston Marlborough
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Embassy Suites Boston Marlborough
Posted Date 6 days ago(9/14/2021 1:31 PM)
We are currently seeking a full time Breakfast Attendant.  Candidates should possess an outgoing personality and love talking to people.  Will be responsible to greet all guests, service tables and help in the kitchen to prepare our complimentary breakfast buffet.   - Run food to table in a timely and efficient manner. - Set up and clear tables, stock all service stations and assist servers with table service to ensure total guest satisfaction. - Quickly clear dirty table settings and prepare table for resetting. - Promptly and consistently reset all service-ware as prescribed. - Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. - Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. - Practice "Teamwork" and "Clean as you go" policies. - Transport all dirty tableware from dining room to dishwashing area for proper cleaning. - Attend monthly departmental meetings. - Follow proper standards and etiquette for room service deliveries. - Memorize table numbers and seat numbers of the dining room and bar. - Follow opening & closing side work sheet for food runner position
Location
US-MA-Marlborough
Location : Property Name Linked
Embassy Suites Boston Marlborough
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 6 days ago(9/14/2021 1:12 PM)
At PINE Restaurant we want our guests to have a memorable service and quality experience every time! To do this, we have to hire the right leaders that have creative, ideas, watch trends and to see potential in every way we touch our guests.   Proper guest service requires a leader with the abilites to hire and thoroughly train the staff in service, product knowledge and makes every effort to meet the needs of each and every guest.  The Restaurant Manager will also particiapte in helping the General Manager:   Create the financial objectives of the restaurant on an annual basis through the budget process, Assist in meeting the financial targets in the sales area by executing and enhancing the annual marketing plan, Reacting quickly to new opportunities, via social media etc.  Consistently expect high operation standards including supervising subordinate staff, evaluating service and taking disciplinary action when necessary. Schedule and payroll control based on business levels  
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Pleasanton Marriott
Posted Date 6 days ago(9/14/2021 1:04 PM)
POSITION PURPOSE Catering and Event Manager solicits new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. He/she prepares correspondence to customers to include proposals, contracts, and banquet event orders. Acts as a liaison to the Sales Managers and Group Reservations Desk in assisting with group rooming lists and reservation requests. Will generate group resumes for both group and catering events and work closely with Accounting Department to ensure all billing requirements are managed in a timely and efficient manner. Requires the ability to multi-task and service clientele within the Corporate and SMERF market segments.   This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. ESSENTIAL FUNCTIONS AVERAGE % OF TIME 40%  Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. Handle all Catering and event inquiries.   30%  Prepare correspondence to internal and external customers- resumes, event orders, billing. Handle rooming lists and reservation changes. Manager will be responsible for electronic file maintenance to include attaching relevant documents to Quotes in CI/TY.   20%  Work with other departments within the hotel to provide quality service to customers. Requires effective communication with all internal departments and external vendors.      10%  Develop/maintain knowledge of market trends, competition and customers. Continue to enhance sales efforts with creative and evolving approach to role. Market hotel meeting and event offerings, attend appropriate trainings and functions. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.   Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.    Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and effective operation of the hotel’s facilities.  Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.     SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:   - Must be able to speak, read, write and understand the primary language(s) used in the workplace. Requires good communication skills, both verbal and written. - Multi tasker, detail oriented, exceptional organizational skills - Knowledge of food and beverage menus, food preparation and presentation. - Ability to act independently with minimal or no supervision. Pro-active self- starter - Ability to communicate customer needs and resolve needs and issues independently. - Must possess computer skills, including, but not limited to, Microsoft Word, Excel, Power point, Social Tables and other relevant tools. - Ability to establish and master goals, including achieving catering average check and room rental budgeted revenues. Physical Demands - Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. - Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day.  This includes traveling to and from meetings.  Length of time of these tasks may vary from day to day and task to task. - Must have a flexible schedule to accommodate being present for events that take place on weekends and evenings. - Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. - Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. - Must be able to lift up to 15 lbs. on a regular and continuing basis. - Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. - Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. - Vision occurs continuously with the most common visual functions being those of near vision and depth perception. - Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.    
Location
US-CA-Pleasanton
Location : Brand
Marriott
Location : Property Name Linked
Pleasanton Marriott
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 6 days ago(9/14/2021 12:50 PM)
HEFTY SIGN ON BONUS AVAILABLE!   We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting Room Attendants and responding to guest calls.   Full time and part time hours are available!   - Must have excellent customer service skills. - Assists room attendants in stripping linen from guest rooms and takes soiled linen to laundry room. Distributes clean linen and stocks the linen in storerooms. - Assists in receiving shipment of products for housekeeping department, and puts away stock keeping all storeroom areas clean and organized. - Empties trash and linen from housekeeping carts and takes trash to dumpster. - Is able to carry and lift items weighing up to 30 pounds.
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Orlando Downtown
Posted Date 6 days ago(9/14/2021 12:48 PM)
Front Desk Supervisor Doubletree by Hilton Orlando Downtown We offer: - Competitive Wages - Health Dental & Vision insurance - Company Paid Life & AD&D Insurance - Disability insurance - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 7 Paid Holidays - 401(k) matching - Health Savings Account plan - Tuition Reimbursement - Associate Referral Bonus - Quarterly Bonus Program for all employees - Employee assistance program - Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities across a portfolio of 100 hotels representing all major Brands Our Front Desk Supervisor leads the effortless and seamless movement of guests in and out of the hotel while ensuring the Front Office team, which includes, Front Desk and Shuttle Services, provides exceptional levels of guest service to provide the best possible guest experience.    - Directly supervises hourly employees in the Front Office. Responsibilities include assisting with training employees, planning, assigning, and directing work, addressing complaints and resolving problems, and other requested tasks. - Greets, registers, and assigns rooms to guests following established check-in/check-out procedures. - Completes AM and/or PM checklist to include bucket check, credit report, discrepancy room report, due outs, blocking, pre-registration, shift closings, and turndown. - Issues room keys and, follows room key procedures. - Answers inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment and travel directions. - Makes and confirms reservations. - Posts charges such as room, food, liquor, or telephone to ledger. - Makes restaurant, transportation or entertainment reservations and arranges for tours. - Utilizes Front Office and Reservations computer systems. - Informs and follows property emergency procedures. - Follows sell out procedures and relocates guests as necessary. - Ensures computer systems and all related interfaces are functioning properly. - Assists with shift coverage in the event of business need to ensure guest service is not compromised; open scheduling availability is required for this purpose. - Performs other tasks as assigned by managers.      
Location
US-FL-Orlando
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Orlando Downtown
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time