Pyramid Hotel Group

Job Openings

Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 21 of 35

Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 2 months ago(7/21/2021 5:13 PM)
Coming Soon!   Join the Brand-New Residence Inn by Marriott Berkeley!   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Sign On Bonus! - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - 401K with Employer Match! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties!   At this time, we are seeking a part time Banquet Supervisor.   Responsibilities Include: - Supervising banquet team and supporting the Banquet manager as needed and oversight of banquet events. - Ensuring the proper set up of Banquet Room and ensuring proper service of food and/or beverages by banquet staff in a friendly, courteous and professional manner. - Ensuring proper set up of banquet room to include linen, service ware and glassware. - Holding roll call meetings before events to review function particulars, including guest and hotel expectations with the banquet team. - Greet guests and respond to requests in a friendly and courteous manner. - Ensure food and/or beverage served in proper order and to the expectation of clients/guests. - Ensure that staff promptly busses dishes as guests complete each course and/or meal at the end of the meal or function. - Ensure that staff replenishes beverages as necessary, and check with guests for overall satisfaction. - Support the banquet team as needed to ensure success - Once banquet is complete ensure the team properly resets banquet room according to specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. - Other duties as required/assigned. ***Local residents are encouraged to apply***
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Part-Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 2 months ago(7/21/2021 5:11 PM)
Coming Soon!   Join the Brand-New Residence Inn by Marriott Berkeley!   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Sign On Bonus! - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - Comprehensive employee benefit/insurance programs! - Company Paid Life & AD&D Insurance! - 401K with Employer Match! - Paid Time Off! - Tuition Reimbursement! - Holiday Pay! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties!   At this time, we are seeking full time Breakfast Attendants.   Responsibilities Include: - Greeting and conversating with all guests. - Servicing tables. - Helping the kitchen with necessary preparation. - Restocking food and supplies as needed. - Communicating with culinary team as needed. - Promptly bus dishes as guests complete meal. - Ensuring tables are promptly bussed and cleaned according to standards   - Other duties as required/assigned. ***Local residents are encouraged to apply***  
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton New York Downtown
Posted Date 2 weeks ago(9/8/2021 7:23 PM)
The Doubletree Downtown New York is under new management.  Pyramid Hotel Group is an amazing company to work for.  At Pyramid we treat employees like family.  We are currently seeking to fill our Night Auditor position. Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-NY-New York
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton New York Downtown
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 2 months ago(7/21/2021 5:10 PM)
Coming Soon!   Join the Brand-New Residence Inn by Marriott Berkeley!   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Sign On Bonus! - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - Comprehensive employee benefit/insurance programs! - Company Paid Life & AD&D Insurance! - 401K with Employer Match! - Paid Time Off! - Tuition Reimbursement! - Holiday Pay! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties! At this time, we are seeking a full time Housekeeping Houseperson.   Responsibilities Include: - Stocking housekeeping storage areas/closets - Delivering items as needed/requested - Cleaning designated areas around the hotel - Replenishing supplies and items as needed - Assisting the Housekeeping Room Attendants - Responding to guest requests and needs - Maintaining a clean environment - Practicing a high attention to detail - Other duties as required/assigned ***Local residents are encouraged to apply***
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 2 months ago(7/21/2021 5:08 PM)
Coming Soon!   Join the Brand-New Residence Inn by Marriott Berkeley!   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Sign On Bonus! - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - Comprehensive employee benefit/insurance programs! - Company Paid Life & AD&D Insurance! - 401K with Employer Match! - Paid Time Off! - Tuition Reimbursement! - Holiday Pay! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties! At this time, we are seeking a full time Night Auditor.   Responsibilities will include: - Completing audits of hotel transactions during evening shifts. - Accurately completing necessary reports and paperwork to close business for the day and reset systems for the next day. - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, etc. as appropriate - Verify payment using electronic acceptance methods. Handle cash and other payment methods, make change and balance an assigned house bank.  Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. - Other duties as required/assigned   ***Local residents are encouraged to apply***
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 2 months ago(7/21/2021 5:16 PM)
Coming Soon!   Join the Brand-New Residence Inn by Marriott Berkeley!   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Sign On Bonus! - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - Comprehensive employee benefit/insurance programs! - Company Paid Life & AD&D Insurance! - 401K with Employer Match! - Paid Time Off! - Tuition Reimbursement! - Holiday Pay! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties! At this time, we are seeking full time Doorpersons.   Responsibilities Include:   - Giving personal assistance to guests and visitors and is the first step in the overall check-in process. - Greet customers immediately with a friendly and sincere welcome and assist with luggage and offer parking needs, and also help in access to transportation - As a front-line representative of the Hotel, the Doorperson contributes to the creation of a positive impression of the hotel by exhibiting excellent service to all guests and performs duties in a professional and courteous manner. - Contribute to teamwork and harmonious working relationships with co-workers within the hotel to help ensure the highest quality of customer service. - Ensure that vehicle and guest movement is flowing in safe and efficient manner at all times including drive is running smoothly. - Provide excellent service to all customers, striving to exceed their expectation, to ensure continuous improvement of the Hotel's customer focused environment. - Exemplify excellent customer service toward guests, visitors and coworkers. - Show courtesy, compassion, and respect. - Communicate with all guests in a positive and professional manner. - Contribute to teamwork and harmonious working relationships. - Be responsible for overall cleanliness of the front drive, and cleaning any areas that need attention. - Other duties as required/assigned ***Local residents are encouraged to apply***
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Full-Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 2 months ago(7/21/2021 5:18 PM)
  Coming Soon!   Join the Brand-New Residence Inn by Marriott Berkeley!   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Sign On Bonus! - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - 401K with Employer Match! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties! At this time, we are seeking part time Front Desk Agents   Responsibilities will include: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, etc. as appropriate - Verify payment using electronic acceptance methods. Handle cash and other payment methods, make change and balance an assigned house bank.  Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. - Other duties as required/assigned   ***Local residents are encouraged to apply***  
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Part-Time
Hotel/Resort Name Hotel Indigo Cleveland Gateway
Posted Date 2 months ago(7/21/2021 1:20 PM)
We're looking for a capable, committed Maintenance Technician who will plan an important role in keeping our hotel functioning to the high quality standards of the Hotel Indigo.   The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs  
Location
US-OH-Cleveland
Location : Property Name Linked
Hotel Indigo Cleveland Gateway
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 2 months ago(7/21/2021 11:50 AM)
JOB SUMMARY The F&B Supervisor is responsible for assisting the Food and Beverage Manager with the supervision of the Restaurant, and the F&B Director on the execution of events. The F&B Supervisor will over see two AM Restaurant Shifts, two PM shifts and will work the fifth day where best suited for the Food and Beverage team.   JOB DUTIES - Supervise, guide and direct Food and Beverage staff. Provide accurate feedback on performance to the F&B Manager and F&B Director. - Assist servers on the floor during all meal periods as well as expo food in the kitchen. - Ensure that department goals are communicated, understood and met by all employees. - Ensure that F&B staff are trained on technical and service aspects of the job. - Provide constructive feedback to employees to help them to perform their jobs better. - Supervise daily restaurant operations, establishing and maintaining dining room policies and procedures. - Oversee Banquet events as directed the F&B Director. - Monitor and inspect food and beverage deliveries. - Assist with maintaining pars and ordering supplies as needed. - Assist with hiring and scheduling of staff. - Assist with employee documentation. - Work with management to ensure that employees have the necessary resources to effectively perform their jobs. (e.g., supplies, equipment) - Responsible for Guest Satisfaction in terms of food and beverage, hospitality and service standards. - Provide a safe working environment by ensuring compliance with safety programs and Health Department requirements. - Establish and maintain an effective communication and information system through logs, emails, daily and weekly meetings, and open communication with all departments. - Supervise and reconcile cash controls for each shift in attendance. - Assist with departmental employee recognition program
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 2 months ago(7/21/2021 11:05 AM)
POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality.   ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Manager's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings.  
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
On-Call
Hotel/Resort Name Cleveland Marriott East
Posted Date 2 months ago(7/21/2021 7:55 AM)
We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants and responding to guest calls.   Must have excellent customer service skills.   The Cleveland Marriott East in downtown Detroit is managed by Pyramid Hotel Group. With us, you'll find:   Competitive Pay Paid time off 7 paid holidays INCENTIVES! SO MANY INCENTIVES!  401k w/ company match Marriott travel discounts Company paid life insurance Comprehensive benefit plans Employee Recognition fun!
Location
US-OH-Warrensville Heights
Location : Brand
Marriott
Location : Property Name Linked
Cleveland Marriott East
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 2 months ago(7/21/2021 5:19 PM)
  Coming Soon!   Join the Brand-New Residence Inn by Marriott Berkeley!   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Sign On Bonus! - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - Comprehensive employee benefit/insurance programs! - Company Paid Life & AD&D Insurance! - 401K with Employer Match! - Paid Time Off! - Tuition Reimbursement! - Holiday Pay! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties!   At this time, we are seeking full time Front Desk Agents   Responsibilities will include: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, etc. as appropriate - Verify payment using electronic acceptance methods. Handle cash and other payment methods, make change and balance an assigned house bank.  Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. - Other duties as required/assigned   ***Local residents are encouraged to apply***  
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Holiday Inn Express and Suites West Chester
Posted Date 2 months ago(7/20/2021 8:19 PM)
The Holiday Inn and Suites is looking for a full-time Night Auditor to join our team! Responsibilities include but are not limited to: Completing audits of hotel transactions during evening shifts, assisting with greeting guests at the front desk and processing check-in/out transactions.   The Fairfield Inn in downtown Milwaukee is managed by Pyramid Hotel Group. With us, you'll find full benefits, 401k, room rate discounts and paid time off.
Location
US-PA-West Chester
Location : Brand
IHG - Holiday Inn
Location : Property Name Linked
Holiday Inn Express and Suites West Chester
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 2 months ago(7/21/2021 5:17 PM)
Coming Soon!   Join the Brand-New Residence Inn by Marriott Berkeley!   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Sign On Bonus! - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - Comprehensive employee benefit/insurance programs! - Company Paid Life & AD&D Insurance! - 401K with Employer Match! - Paid Time Off! - Tuition Reimbursement! - Holiday Pay! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties!   At this time, we are seeking a full time, Accounting Clerk.   Responsibilities will include: - Assisting Accounting Manager with day to day accounting operations and completing accounting related duties as assigned - Completing other tasks as needed   ***Local residents are encouraged to apply***  
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 2 months ago(7/20/2021 6:26 PM)
Duties include expediting requests from guest for valet parking services. Parks and retrieves cars for guests. Requires good driving record/history, valid driver's license, good communication and guest-services skills, and flexible work schedule. Previous experience a plus!  This position assists with scheduling of the department and training all new team members.
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Jacksonville Airport
Posted Date 2 weeks ago(9/3/2021 1:20 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with ONQ systems is a plus but not required. 
Location
US-FL-Jacksonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Jacksonville Airport
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Cleveland Marriott East
Posted Date 2 months ago(7/20/2021 4:02 PM)
Cleveland Marriott East is looking for a Barista to join our team at our Starbucks kiosk conveniently located within our hotel.    Primary responsibilities include: accurate and timely production of beverages and keeping a clean, well stocked and well maintained work area and all while providing exceptional guest service.
Location
US-OH-Warrensville Heights
Location : Brand
Marriott
Location : Property Name Linked
Cleveland Marriott East
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Cleveland Marriott East
Posted Date 2 months ago(7/20/2021 3:55 PM)
The Cleveland Marriott East is looking for a PM concierge attendant to provide exceptional guest service in our M-Club: the Marriott Concierge Lounge that services our elite guests!    Responsibilities include: greeting and making personal connections, stocking and cleaning, food and beverage orders and going above and beyond for our guests.
Location
US-OH-Warrensville Heights
Location : Brand
Marriott
Location : Property Name Linked
Cleveland Marriott East
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Full-Time
Hotel/Resort Name Fairfield Inn & Suites Milwaukee Downtown
Posted Date 2 months ago(7/20/2021 2:24 PM)
The Fairfield Inn and Suites in downtown Milwaukee is looking for a Sales Coordinator to join our team!   The Fairfield Inn is managed by Pyramid Hotel Group. With us, you'll find full benefits, 401k plan, paid time off, competitive wages and room rate discounts.    The ideal candidate should possess administrative experience with a dynamic personality to support the sales team. Duties will include but are not limited to: answering phones, processing letters, contracts and proposals, working with groups utilizing our meeting room and overall office support.
Location
US-WI-Milwaukee
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Milwaukee Downtown
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name JetBlue Lodge
Posted Date 2 months ago(7/20/2021 12:48 PM)
The Lodge at JetBlue is managed by Pyramid Hotel Group.  At Pyramid we treat employees like family.  The Lodge is seeking to fill our public area position. The ideal individual will have a Great Yes I Can" CARING attitude to join our Housekeeping Team.  They will be responsible for the cleanliness of the public areas of our hotel
Location
US-FL-Orlando
Location : Property Name Linked
JetBlue Lodge
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time