Pyramid Hotel Group

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Search Results Page 22 of 38

Hotel/Resort Name DoubleTree by Hilton Manchester Downtown
Posted Date 2 months ago(8/26/2021 4:16 PM)
HOUSEKEEPERS – FULL TIME and PART TIME The DoubleTree by Hilton Manchester Downtown is seeking full-time and part-time room attendants to be part of our exceptional housekeeping team.  Candidates should be service minded, energetic and can work well in a team environment.  Responsibilities include general cleaning of hotel rooms, cleaning of some public spaces, and special cleaning projects.  Working Saturdays and Sundays is a requirement.  The DoubleTree Manchester is part of the Pyramid family of hotels.  You will be part of a team that truly believes in the experience of both our guests AND our team members.  Our full-time team members will be eligible for medical, dental, vision and life insurance as well as PTO and 7 Paid Holidays.  We want you to come for the job and stay for the exceptional culture and benefits.  What are you waiting for?  Apply now!
Location
US-NH-Manchester
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Manchester Downtown
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Marriott Phoenix Chandler
Posted Date 2 months ago(8/25/2021 4:29 PM)
This is a FULL TIME Position Starting Rate $15.00 Medical, Dental, Vision, 401K, Paid Days Off, Marriott Room Discounts   JOB SUMMARY We are seeking a committed and passionate hospitality professional to attend to our rooms in a quiet and orderly manner in accordance with the Marriott Phoenix Chandler Hotel standards of quality. This position will encompass cleaning, dusting, bed making, vacuuming and replacing of amenities. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. EXPERIENCE Must have at least (1) or more years of experience in Housekeeping KEY RESPONSIBILITIES The primary responsibilities of the Room Attendant at the Marriott Phoenix Chandler Hotel include but are not limited to: - Cleans and vacuums guests’ rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests’ needs, maintaining a clean environment for hotel guests in accordance with a high quality standards. - Calls Housekeeping Office to report any room deficiencies (light bulbs, broken items etc) - Update daily assignment sheet with rooms completed and note missing items. - Bag & tag items left behind by a guest and bring items to Housekeeping Office to be logged. - Use proper materials and cleaning products designated by the housekeeping department. - Maintain equipment in a clean and safe condition. - Ensure Housekeeping closet on the floor is clean and tidy. - Perform other duties and special daily tasks as assigned by Housekkeeping Manager or Assistant Manager. - Communicate with Housekeeping Manager/Assistant Housekeeping Manager throughout shift to be aware of the work and rooms that need additional attention. - Must be able to clean 14-18 rooms per shift.
Location
US-AZ-Chandler
Location : Brand
Marriott
Location : Property Name Linked
Marriott Phoenix Chandler
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Phelps - Residence Inn Cincinnati Downtown
Posted Date 2 months ago(8/25/2021 2:43 PM)
A fun, energetic, up beat place to work with a Great atmosphere. Seeking friendly, outgoing, dependable, motivated banquet set up servers.  - Assist with the complete setup and breakdown of the banquet area. - Relay food and beverage orders. - Maintain a high level of cleanliness and awareness of sanitary practices. - Anticipate guests’ needs and exceed customer service expectations. - Maintain composure in a fast-paced environment. - Relay important information about orders, allergies and special requests to the appropriate person. - Respond urgently and appropriately to any concerns. - Present in professional appearance and mannerisms.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Phelps - Residence Inn Cincinnati Downtown
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Part-Time
Hotel/Resort Name The Phelps - Residence Inn Cincinnati Downtown
Posted Date 2 months ago(8/25/2021 2:24 PM)
POSITION PURPOSE: Serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality. ESSENTIAL FUNCTIONS: Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards
Location
US-OH-Cincinnati
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Phelps - Residence Inn Cincinnati Downtown
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Part-Time
Hotel/Resort Name Boston Harbor Hotel
Posted Date 2 months ago(8/25/2021 12:18 PM)
BOSTON HARBOR HOTEL POSITION DESCRIPTION   JOB SUMMARY The Group Rooms Coordinator will offer support through all aspects of guest reservations including but not limited to, reservation calls, email inquiries, internal request forms, assembly of guest packages, group rooming lists, and group changes. This position will be responsible for assisting the Reservations Manager in day to day tasks such as reports, rooming lists, filing, supervision of Reservations Agents, and daily checklist for the Reservations Agents. CANDIDATE PROFILE Education: Bachelor’s degree, preferably specializing in Hospitality, Business Administration, and or related major or equivalent experience is preferred.   Experience: Must have at least two (2) or more years of previous Front Office or Guest Services experience, including one (1) year of Reservations experience.   KEY RESPONSIBILTIES: The primary responsibilities for the Group Rooms Coordinator include but are not limited to:   - Correspond with guests, clients and travel agents to answer special requests for rooms and rates. - Process telephone reservations and operate computer terminals and printers to store and receive reservation data. - Assist Conference Service Managers with group blocks by inputting any group rooming lists, and changes. - Detail all group reservations. - Verify duties and examine work for accuracy, neatness and conformance to policies and procedures. - Prepare reports for use by the hotel staff. - Address guest complaints with appropriate personnel. - Process guaranteed deposits. - Research travel agent commissions and requests. - Generate guest confirmations. - Ensure computer systems and related interfaces are working properly. - File all necessary paperwork in proper location - Answer all incoming reservation calls in a timely manner while projecting a professional, courteous and enthusiastic attitude using Forbes 5 Star standards. - Achieve complete familiarity with all hotel facilities and services and promote these facilities whenever possible. - Process all in‑house reservation requests and information including VIP forms, and sales bookings. - Assist with close outs of FIT/Wholesale rates on dates provided. - Update knowledge and information regarding rates, special packages, group bookings, corporate club members, etc. - Must be able to balance working a computer and telephone in an accurate and efficient manner. - Ability to work in a fast paced, demanding environment with constant changes. - Attempt to up sell whenever possible as long as the best interests of the guest(s) are protected. - Complete all other assignments, duties and tasks as assigned by the Reservations Manager.   JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Experience in property management software, such as OPERA, or Delphi is preferred. - Previous knowledge of the Reservations System procedure. - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work cohesively with a team. - Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Must have experience in all Microsoft Office suite products.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 
Location
US-MA-Boston
Location : Brand
Independent
Location : Property Name Linked
Boston Harbor Hotel
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Woodcliff Lake
Posted Date 2 months ago(8/25/2021 10:34 AM)
Banquet Manager is responsible for: hiring, training and directing the banquet staff in servicing all the banquet activities; ensuring a successful function and repeat business. This is a management position.
Location
US-NJ-Woodcliff Lake
Location : Brand
Hilton
Location : Property Name Linked
Hilton Woodcliff Lake
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full-Time
Hotel/Resort Name Renaissance Newport Beach Hotel
Posted Date 2 months ago(8/24/2021 7:22 PM)
We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-CA-Newport Beach
Location : Brand
Marriott - Renaissance
Location : Property Name Linked
Renaissance Newport Beach Hotel
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt Regency Atlanta Perimeter at Villa Christina
Posted Date 6 days ago(10/12/2021 11:32 AM)
The Villa Christina Market at the Hyatt Regency Atlanta Perimeter is hiring and looking for a friendly Barista to join our team!  We are looking for someone passionate about coffee, food and guest service to join our team in our beautiful, newly renovated Market with all brand-new equipment and amazing CARE culture.  This can be a full time position with a full benefits package!  If you are looking to start your career in hospitality by joining a fantastic Four Diamond hotel, this is an opportunity you can't miss!       Essential Duties of the Barista: - Greet all customers warmly and provide amazing service and care to every customer - Prepare coffee and espresso beverages according to established guidelines - Prepare food based on customer orders safely and according to established guidelines - Complete the checklists for opening duties, closing duties, and side work checklists which includes cleaning the Market, equipment in the Market and food preparation - Follow all food safety and COVID-19 safety protocols - Adhere to Pyramid Hotel Group policies and procedures, including appearance, attendance, cash handling and standards of conduct   Benefits of joining the Hyatt Regency Atlanta Perimeter at Villa Christina team: - Paid time off (PTO) accrual from day 1! - Paid holidays!  - Medical insurance with company contribution!  Dental, vision, life insurance, short term disability, and more! - ALL employees receive employee discount, including discounts for hotel rooms at Pyramid Hotel Group hotels and Hyatt brand hotels - Free parking - Company subsidized MARTA Breeze passes  - 401(k) with a company match for ALL employees, including part time and on call - Amazing CARE culture - Employee recognition events - Open Door Policy - Twice per year Employee Opinion Survey - Up to $150 bonus per quarter for ALL employees - Growing team with opportunities for advancement    
Location
US-GA-Atlanta
Location : Property Name Linked
Hyatt Regency Atlanta Perimeter at Villa Christina
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton/Le Meridien Charlotte Hotel Complex
Posted Date 2 months ago(8/24/2021 1:53 PM)
Seeking a Line Cook that works well as a member of a group; and is inspired to perform well by the ability to contribute to the success of the organization.   ESSENTIAL JOB DUTIES • Prepare to order all food items, following standard recipes and procedures within specified time limits. • Stocking of your work station. • Prep assigned items. • Grill, deep fry, bake, broil and microwave raw and prepped foods. • Measure and assemble ingredients and cook items according to recipes and menu specifications. • Carve or portion meat, fish and poultry for individual serving. • Maintain cooking line in a clean, sanitary and safe manner. • Stock/restock items on line according to specifications. • Wash and clean raw food products. • Peel, dice, shred and slice food products using electric equipment. • Working with fellow employees with consistent and friendly service. • Projecting a positive image through exceptional team effort. • Wash dishes and clean kitchen as needed. • Other duties as assigned by management.
Location
US-NC-Charlotte
Location : Brand
Marriott - Le Meridien, Marriott - Sheraton
Location : Property Name Linked
Sheraton/Le Meridien Charlotte Hotel Complex
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Birmingham at UAB
Posted Date 2 months ago(8/24/2021 1:26 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-AL-Birmingham
Location : Brand
Hilton
Location : Property Name Linked
Hilton Birmingham at UAB
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Clearwater Beach Marriott Suites on Sand Key
Posted Date 2 months ago(8/24/2021 7:43 AM)
Summary: Our hotel is looking for an experienced and professional team player to take on the Group Sales Manager role to prospect and secure group business. We are looking for someone who is knowledgeable and passionate about the hotel industry and driven to succeed and perform well in a fast-paced environment. This individual must be proactive in sales. They must have the ability to look for new business that would not otherwise utilize the hotel without your direct efforts. This position will have performance, financial and guest satisfaction goals to achieve as booking and producing group business is vital to the success of the hotel. This individual should be a self-starter, action driven, accountable and focused on building relationships. We are looking for someone who is proactive, ambitious and has strong communication skills.   Responsibilities: - Support Pyramid Hotel Group's commitment to providing outstanding service to our guests and superior returns to our owners and investors - Supports Pyramid Hotel Group and Marriott’s service and relationship strategy by planning and contracting the customer’s program/event, managing the success of the program/event and measuring service effectiveness - Execute and support Pyramid Hotel Group and Marriott’s customer service standards, hotel’s brand standards and the operational aspects of business booked by ensuring satisfaction before, during and after the program/event - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Pyramid Hotel Group and Marriott - Gains understanding of the hotel’s primary target customer and service expectations; services customer by understanding their business issues and concerns, to offer better solutions both prior to, and during the program/event - Demonstrate ability to meet/exceed sales goals - Focus on performance to achieve sales goals in support of hotel business plan and financial objectives - Partners with operations in providing a customer experience that exceeds the customer’s expectations - Acts as customer liaison with hotel during customer event/program ensuring daily needs are met and overall customer satisfaction - Perform weekly sales calls and follow-ups - Sustains a constant sense of urgency to generate demand and drive revenue - Exhibits a sense of urgency in follow up and response time to all leads - Proactively identify, qualify, and solicit business opportunities through account and market penetration and saturation - Coordinates with the Conference Services Manager the handling, maintaining, and development of group business - Makes outside sales calls/trips within existing geographical market - Organizes market review trip, assists in writing marketing plans and coordinates blitz trips - Collaboratively works with on-property and off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative - Uses negotiating skills and creative selling abilities to maximize revenue - Conducts hotel tours and site inspections for potential customers - Builds and strengthens relationships with existing and new customers - Effectively develop relationships within community to strengthen and expand customer base - Creates customer correspondence as required, such as sales agreements, proposals and thank you letters Benefits: - Full-Time - Medical, Dental, Vision Benefits - Supplemental Insurance Benefits - Short-Term and Long-Term Disability Insurance - Life Insurance - 401K with Match - Paid Time Off - Sick Pay - Hotel Discount Benefits - Employee Assistance Program Compensation: - Commensurate with experience
Location
US-FL-Clearwater Beach
Location : Brand
Marriott
Location : Property Name Linked
Clearwater Beach Marriott Suites on Sand Key
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Boston Harbor Hotel
Posted Date 2 months ago(8/23/2021 1:07 PM)
BOSTON HARBOR HOTEL POSITION DESCRIPTION   Home at Rowes Wharf is a partnership between the Boston Harbor Hotel and Modern Relik. The Boston Harbor Hotel is recognized as one of Boston’s leading luxury hotels, and we will shortly open a new retail space adjacent to the hotel lobby. Modern Relik is an award-winning Boston retailer specializing in luxury home furnishings and gifts, with a passion for modern interior design combined with a love for cool vintage finds and the hunt for exquisite and artisanal home décor not found in today’s market. We are currently looking for a full-time Retail Associate/Designer to work in our new boutique opening this spring.   CANDIDATE PROFILE Education: Bachelor’s degree, preferably specializing in Retail Sales or equivalent experience is required.   Experience: Must have at least one (1) or more years of strong retail sales experience within a luxury setting. We are seeking entrepreneurially minded individuals who have excellent communication skills with high levels of energy, and who take pride in a job well done. Must be able to demonstrate a passion and familiarity with luxury products, along with proven experience in cost control and maximizing profitability. We are selling beauty, art, and a luxury lifestyle – you must be able to demonstrate passion for color and design.   KEY RESPONSIBILTIES The primary responsibilities for the Retail Sales Associate include but are not limited to: - Being able to adopt a luxury customer experience is simply essential - Be proficient with retail logistics and comfortable with customer engagement. Demonstrate comprehensive product knowledge and educate our customers about the fine qualities, features, and superior craftsmanship of our product lines. - Ability to develop and grow a client base with sales team - Ability to exceed monthly sales goals and generate new earnings - Optimize the customer service experience by building your own strong personal relationships with new clients, while strengthening your existing network to bolster customer loyalty to our brand - Ability to work with clientele through various channels such as phone, email, texts and social media platforms - Respond to customer questions and needs effectively while acting with urgency to deliver results - Knowledge of our current merchandise selection to provide appropriate suggestions and up-selling opportunities to our customers - Can discuss current trends in the fashion and luxury market with our customers - Job requires shipping and recieveing experience as well as the ability to lift objects up to 25lbs.  JOB QUALIFICATIONS In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences: - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work with maximum efficiency, accuracy and attention to detail. - Must have experience in all Microsoft Office and industry relevant Sales systems, including Microsoft Excel - Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Availability to work a flexible schedule that meets business needs including weekends and holidays - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.
Location
US-MA-Boston
Location : Brand
Independent
Location : Property Name Linked
Boston Harbor Hotel
Company Name
Pyramid Hotel Group
Department
Outlets
Position Type
Regular Part-Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 2 months ago(8/23/2021 1:04 PM)
Come work in our newly renovated ballroom and public space!   POSITION PURPOSE To manually set up, break down, and service all meeting rooms in accordance with Pyramid Hotel Group high standards of quality. To collect all service ware and allocate in accordance with event order to supply function.   ESSENTIAL FUNCTIONS: Communicate with supervisor throughout shift to be aware of the work. Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms with clean glasses and fresh water. Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. Replenish beverages as necessary, and check with guests for overall satisfaction. Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Anticipate equipment needs from event orders and count same. Mandatory attendance for monthly departmental meetings. Practice Teamwork" and "Clean as you Go" policies.
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Part-Time
Hotel/Resort Name Boston Harbor Hotel
Posted Date 2 months ago(8/23/2021 12:59 PM)
BOSTON HARBOR HOTEL POSITION DESCRIPTION    JOB SUMMARY The PBX Operator will operate the Hotel switchboard, in an efficient, professional and courteous manner, maintaining Five Star Service Standards. The Operator will respond to guest inquiries in regards to Hotel Information, Dining Information, and direct calls as appropriate to the Hotel personnel.   CANDIDATE PROFILE   Experience: Must have at least one (1) or more years of related guest experience, with experience in Hospitality preferred.   This is a temporary full-time role, candidates must have availability to fulfill this role.   KEY RESPONSIBILTIES: The primary responsibilities for the PBX Operator will include but are not limited to: - Uses private branch exchange (PBX) switchboard to connect interoffice and house calls. - Answers, screens, and routes outside and in-house calls, in an efficient manner, maintaining Forbes Standards. - Keeps record of requests placed by guests and ensures requests are completed. - Operates radio system to relay in-house messages and information. - Opens and closes DID lines in meeting rooms and runs necessary reporting for posting calls. - Inputs wake up calls. - Places welcome calls to guests. - Understands and can react to emergency situations and procedures. - Utilizes PBX and front office computer system. - The smooth functioning of the entire hotel telephone system relies upon the ability of the telephone operators to properly handle all outgoing, incoming and internal telephone communication. - Initiate the positive guest experience with the hotel. - Relied upon to coordinate emergency communications to the fire and emergency response units. - Understand all hotel emergency procedures and coordinate communications during fire, health and elevator emergencies. - Accept all messages for in house, expected arrival and function guests and ensure their efficient and timely distribution. - Review daily listings of upcoming hotel events. - Develop general hotel operational background to provide information to guests. - Report telephone related problems to Front Office Manager. - Assist guests with dialing instructions as requested. - Accept time and charges from outside operators; deliver to Front Desk to ensure the timely posting of these charges to the guests account. - Process paperwork as directed during off peak periods. - Complete competitive survey on a daily basis. - Maintain neat and orderly work area.     JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work cohesively with a team. - Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Must have experience in all Microsoft Office suite products.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 
Location
US-MA-Boston
Location : Brand
Independent
Location : Property Name Linked
Boston Harbor Hotel
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Part-Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 2 months ago(8/23/2021 12:56 PM)
As our Van Driver, you will drive guests to local attractions and local businesses within a 5 miles radius. Must be friendly and courteous.  
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Regular Part-Time
Hotel/Resort Name Hilton Garden Inn Seattle Downtown
Posted Date 2 months ago(8/24/2021 6:47 PM)
We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants and responding to guest calls. Must have excellent customer service skills.
Location
US-WA-Seattle
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Seattle Downtown
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The StateView Hotel
Posted Date 2 months ago(8/22/2021 5:07 PM)
Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-NC-Raleigh
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The StateView Hotel
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Part-Time
Hotel/Resort Name The StateView Hotel
Posted Date 2 months ago(8/22/2021 5:06 PM)
  We are looking for a professional line cook to prepare food to the chef’s specifications and to set up stations for menu. Line cook duties will consist of assisting the executive and sous chef with their daily tasks and the needs of the culiany department. The successful candidate will play a key role in contributing to our customer satisfaction and acquisition goals. Responsibilities - Set up and stocking stations with all necessary supplies - Prepare food for service (e.g. chopping vegetables, perparing meat, or preparing sauces) - Cook menu items in cooperation with the rest of the kitchen staff - Answer, report and follow executive or sous chef’s instructions - Clean up station and take care of leftover food - Stock inventory appropriately - Ensure that food comes out simultaneously, in high quality and in a timely fashion - Comply with nutrition and sanitation regulations and safety standards - Maintain a positive and professional approach with coworkers and customers Skills - Proven cooking experience - Excellent understanding of various cooking methods, ingredients, equipment and procedures - Accuracy and speed in executing assigned tasks - Familiar with industry’s best practices
Location
US-NC-Raleigh
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The StateView Hotel
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name The Laylow Autograph Collection Hotel
Posted Date 2 months ago(8/20/2021 7:42 PM)
The Hideout Assistant Manager assists the Hideout General Manager regarding supervision of the restaurant staff, ensuring quality product and service to restaurant customers. Assist in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff for the efficient operation of the outlet. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments; Evaluate all restaurant team members on a timely basis to ensure consistent high standards of service. Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate and document reservations. Organize special events in the restaurant such as receptions. Maintain rapport with all departments and attend relevant meetings. Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service actions are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency. Maintain profitability of outlet to support overall hotel operation. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost and profit enhancing measures. Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence. Input and retrieve data and change computer procedures using complex series of keypunches to program system. Enter billing information into micros system in order to generate a final guest check; Process payroll for each event that includes calculating number of hours worked and gratuity distribution. Check staff attendance according to schedules; Adjust and reassign server stations, as necessary, in order to provide quality service during functions.
Location
US-HI-Waikiki-Honolulu
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Laylow Autograph Collection Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Laylow Autograph Collection Hotel
Posted Date 2 months ago(8/20/2021 7:32 PM)
We're looking for an individual with a great "Yes I Can" attitude and a caring disposition to join our restaurant team as a full time host/hostess working during the evening hours   You'll be responsible for guest satisfaction in the dining room area  and will properly greet and seat guests per company policies. Additional responsibilites may include: - taking reservations over the phone in a friendly
Location
US-HI-Waikiki-Honolulu
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Laylow Autograph Collection Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time