Pyramid Global Hospitality

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Search Results Page 22 of 40

Hotel/Resort Name Hilton Birmingham at UAB
Posted Date 1 month ago(12/31/2022 11:37 PM)
We're looking for a talented Guest Services Agent to join our 3 -11 shift! Must be flexible to work evenings and weekends. The ideal candidate will be a service-minded individual possessing an aggressively friendly personality. Duties include: - guest check in and check out, - cash handling, - reservations, and - general guest interaction.
Location
US-AL-Birmingham
Location : Brand
Hilton
Location : Property Name Linked
Hilton Birmingham at UAB
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Hilton Birmingham at UAB
Posted Date 1 month ago(12/31/2022 11:14 PM)
Overview The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered.   The Front Desk Supervisor will: - Communicate effectively both verbally and in writing to provide clear direction to staff. Monitor lobby traffic and make staffing adjustments accordingly. - Greet guests immediately with a friendly and sincere welcome. - Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. - Make appropriate selection of rooms based on guest needs.  Confirm the room number and rate. - Handle cash, make change and balance an assigned house bank. - Accept and record vouchers, traveler's checks and other forms of payment. Convert foreign currency at current posted rates. - Perform accurate moderately complex arithmetic functions using a calculator. - Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English language. - Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for hotel guests as requested. - Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees. - Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. - Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation. - Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.   
Location
US-AL-Birmingham
Location : Brand
Hilton
Location : Property Name Linked
Hilton Birmingham at UAB
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 1 month ago(12/31/2022 10:41 PM)
  Join the Residence Inn by Marriott Berkeley!   We are seeking full time Housekeeping Room Attendants. Hourly Rate of Pay - $19.00   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, offers guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley embraces its employees through a culture of CARE, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - Comprehensive employee benefit/insurance programs! - Company Paid Life & AD&D Insurance! - 401K with Employer Match! - Paid Time Off! - Tuition Reimbursement! - Holiday Pay! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties!     Responsibilities Include: - Cleaning hotel guest rooms to Marriott and Pyramid Hotel Group standards - Collecting used linens for laundering - Vacuuming - Mopping floors - Making beds - Replenishing guest rooms supplies - Emptying trash - Responding to guest requests and needs - Maintaining a clean environment - Practicing a high attention to detail - Other duties as required/assigned ***Local residents are encouraged to apply*** Responsibilities Include: - Cleaning hotel guest rooms to Marriott and Pyramid Hotel Group standards - Collecting used linens for laundering - Vacuuming - Mopping floors - Making beds - Replenishing guest rooms supplies - Emptying trash - Responding to guest requests and needs - Maintaining a clean environment - Practicing a high attention to detail - Other duties as required/assigned ***Local residents are encouraged to apply***
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name The Casso
Posted Date 1 month ago(12/31/2022 5:55 PM)
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending The Casso, Raleigh to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.   We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further than The Casso, Raleigh!  
Location
US-NC-Raleigh
Location : Brand
Independent
Location : Property Name Linked
The Casso
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name The Casso
Posted Date 1 month ago(12/31/2022 5:03 PM)
Come join the The Casso, Raleigh, a Tribute Porfolio Hotel! We are currently looking to hire a Part Time Barista to work in the mornings. Beginning shift - 6:30 am.  Coffee house experience preferred.   The Barista is responsible for knowledge of coffee and our beverages;accurate preparation of beverages;preparation of grab and go food;processing transactions(cash,credit card and room charge) in the POS system;completing all sidework and opening/closing duties;completing all paperwork associated with closing cashier at the end of the shift;and maintaing knowledge of the property and local events in order to answer guest inquiries.   Above all, the Barista must provide exceptional guest service to every guest, every time!
Location
US-NC-Raleigh
Location : Brand
Independent
Location : Property Name Linked
The Casso
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name The Wigwam
Posted Date 1 month ago(12/30/2022 5:44 PM)
The Wigwam has celebrated over a century of service as Phoenix’s most historic resort established in 1918.  We are currently seeking a food runner to join our team in curating incredible, long-lasting memories with our guests and our team members…to continue to build upon our history and our legacy.   We are WIGWAM!   We are…    World-class Individuals  Generating  Warm  Authentic  Memories   We believe in a true Culture of CARE. That means we focus on caring for our employees, our guests and our community.   By joining The Wigwam you are also becoming part of the Pyramid Global Hospitality family of hotels. We have over 270 hotels worldwide and growing, including six hotels and resorts in the Phoenix area alone.   In fact, we are proud to say that we were recently recognized as 2021Hotel of the Year by Pyramid Global Hospitality!   Over a quarter of our employees have been making history with us for 10 years or more! Come join our winning team and make a little history of your own!   We offer our employees the following amazing benefits: - Quarterly bonus program - One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry - Company paid life insurance - Company paid long term disability insurance - 401K with employer match - Paid Time Off - Free parking - Free meals - TRP incentive program - Tuition Reimbursement - Employee discounts on Golf, Tennis, Spa, Restaurants and Hotel Rooms around the world!   Responsibilities include:   - Provide friendly, courteous and efficient quality presentation of food and beverage service to all guests. - Ensuring all food is coordinated from the kitchen and to the guest correctly and in a timely fashion.  - Communication between front of the house and heart of the house. - Stocking, setting and tearing down station. Assisting with the kitchen with stocking plate ware and utensils. - Cleaning Work Area, running side work, stocking condiments  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Marriott Phoenix Chandler
Posted Date 1 month ago(12/30/2022 5:10 PM)
JOB SUMMARY We are seeking a skilled, committed and passionate culinary professional for the position of Cook at the Marriott Phoenix Chandler Hotel. This position will be responsible for the preparation of stations, production of food, execution of menu items and pristine plate presentation that surpasses guest expectations. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. The ideal candidate will have at least one year of relevant experience, with hot line experience required.   Experience: Must have at least one (1) or more years of related Culinary experience, with experience in Hospitality preferred.    KEY RESPONSIBILITIES The primary responsibilities for the Cook include but are not limited to:   - Completes daily prep responsibilities and sets line for service. - Prepare all hot food items according to standard recipes and/or as specified on guest check. - Ensure consistency of product for the guest. - Check the quality of the food as it arrives in the kitchen and informs the Chef of damaged product. - Properly labels, dates, storage of all food. - Maintains work area in a safe and sanitary manner, and reports safety issues. - Maintains high standards of food preparation in a timely fashion while performing multi tasks. - Works closely with standard recipes and presentations in order to meet required food costs and obtain uniform quality. - Maintains product consistency, seasoning of food, and plate presentation. - Continuously looks for ways to increase productivity. - Handles food and rotates it according to established procedures, including cooking and cooling temperatures. - Utilizes proper and safe knife skills. - Order food requisitions with collaboration of Chef according to business.  - Respects and accommodates the food server’s request regarding guest’s personality, preference, and requests. - Maintains a full line of communication with F&B Staff. - Performs any other tasks as assigned by Chef and assists in any area needed.
Location
US-AZ-Chandler
Location : Brand
Marriott
Location : Property Name Linked
Marriott Phoenix Chandler
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name Cleveland Marriott Downtown at Key Tower
Posted Date 1 month ago(12/30/2022 2:40 PM)
The Cleveland Marriott Downtown at Key Tower is looking for committed overnight housekeeping attendants to join our housekeeping team!   Managed by Pyramid Hotel Group, with us you'll find: Paid time off 7 paid holidays comprehensive benefits competitive pay 401k with company match Room rate discounts Incentives!   Tasked with making sure our hotel shines, our overnight housekeeping attendants are responsible for the cleanliness and upkeep of all public areas including the entrance way, Great Room, public restrooms and hallways. They also have a great ability to deliver exceptional guest service with all guests and specifically those we encounter with guest requests. 
Location
US-OH-Cleveland
Location : Brand
Marriott
Location : Property Name Linked
Cleveland Marriott Downtown at Key Tower
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name The StateView Hotel
Posted Date 1 month ago(12/30/2022 2:17 PM)
the Stateview Hotelis looking for an individual with a Great Yes I Can" CARING attitude to join our Housekeeping Team as a full-time PM Public Area Attendant.  This individual will be responsible for the cleanliness of the public areas of our hotel on our PM shift 3pm-11pm.   
Location
US-NC-Raleigh
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The StateView Hotel
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Hilton Woodcliff Lake
Posted Date 1 month ago(12/30/2022 2:06 PM)
As a Front Desk Agent at the Hilton Woodcliff Lake, you will be a part of creating memorable experiences for our guests will being on a team of worldwide hospitality professionals. You will spend time greeting and registering our guests, providing prompt and courteous service, and closing out guest accounts upon completion of their stay to meet Pyramid Hotel Groups' high standards of quality.   The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. - Conduct other duties as assigned by their Manager/Supervisor. SUPPORTIVE FUNCTIONS:   In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor/Manager based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents.
Location
US-NJ-Woodcliff Lake
Location : Brand
Hilton
Location : Property Name Linked
Hilton Woodcliff Lake
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name The Westin Grand Cayman Seven Mile Beach Resort & Spa
Posted Date 1 month ago(12/30/2022 12:00 PM)
Position Summary: As an IT Manager you will be responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, and telephony systems throughout the hotel / resort. Technology issues, products, and services at the property. IT / Systems Manager Duties and Responsibilities: 1. Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors. 2. Ability to troubleshoot hardware and software problems. 3. Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure. 4. Should be capable of doing Root Cause Analysis on a problem. 5. Must know the Network fundamentals, general network setup and device configuration. 6. Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling (iostat, Nagios). 7. Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications. 8. Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software. 9. Manage leadership in the establishment of project scope, technical strategy , cost, budget and staff support requirements with new IT initiatives. 10. Managing Disaster Recovery Process and ensuring regular daily backup is taken. 11. Anti virus setup and day to day support. PCI Compliance is a must. 12. Able to plan, assign and take the report from the IT team.
Location
KY-Grand Cayman
Location : Brand
Marriott - Westin
Location : Property Name Linked
The Westin Grand Cayman Seven Mile Beach Resort & Spa
Department
Information Technology
Position Type
Regular Full Time
Hotel/Resort Name Cleveland Marriott Downtown at Key Tower
Posted Date 1 month ago(12/30/2022 9:16 AM)
The Cleveland Marriott Downtown at Key Tower is looking for committed Room Attendants to join our housekeeping team!   Managed by Pyramid Hotel Group, with us you'll find: Paid time off 7 paid holidays comprehensive benefits competitive pay 401k with company match Room rate discounts Incentives!   Primary responsibilities of our Room Attendants includes: - Cleans and vacuums guests' rooms - Collects soiled linens for laundering, make beds, replenishes room supplies, and empties trash. - Responds to guests' needs and provides exceptional customer service. - Maintans a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality. 
Location
US-OH-Cleveland
Location : Brand
Marriott
Location : Property Name Linked
Cleveland Marriott Downtown at Key Tower
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Cleveland Marriott Downtown at Key Tower
Posted Date 1 month ago(12/30/2022 9:12 AM)
The Cleveland Marriott Downtown at Key Tower is looking for Stewards to join our Food and Beverage team!    Our Stewards are responsible for washing dishes and pots and pans as well as cleaning kitchen areas. Experience can be at a hotel or restaurant level.   Part time and Full time opportunities are available!
Location
US-OH-Cleveland
Location : Brand
Marriott
Location : Property Name Linked
Cleveland Marriott Downtown at Key Tower
Department
Stewarding
Position Type
Regular Full Time
Hotel/Resort Name Cleveland Marriott Downtown at Key Tower
Posted Date 1 month ago(12/30/2022 9:10 AM)
The Cleveland Marriott Downtown at Key Tower is looking for Front Desk Agents to join our team!    Hourly rates starting at $16.00     Primary function: Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.   SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations
Location
US-OH-Cleveland
Location : Brand
Marriott
Location : Property Name Linked
Cleveland Marriott Downtown at Key Tower
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Renaissance Newport Beach Hotel
Posted Date 1 month ago(12/30/2022 8:51 PM)
JOB TITLE: Housekeeping Supervisor   REPORTS TO: Director of Housekeeping   BASIC PURPOSE: Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.   ESSENTIAL FUNCTIONS: - Supervise the housekeeping staff; providing open communications, training, coach, and counsel and provide performance feedback to ensure maximum efficiency. - Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. - Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. - Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. - Respond to guest requests, concerns, and problems to ensure guest satisfaction.   - Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction. - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, coach, counsel, & discipline staff members. - Maintain a regularly scheduled cleaning program. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.
Location
US-CA-Newport Beach
Location : Brand
Marriott - Renaissance
Location : Property Name Linked
Renaissance Newport Beach Hotel
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name The Wigwam
Posted Date 1 month ago(1/3/2023 6:24 PM)
We are looking for a highly motivated Banquet Set-Up Attendant to join our team!  This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.  If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites - Bus tables and re-set them as needed - Resolve guests’ issues and create an amazing experience - Communicate and maintain a positive relationship with culinary and stewarding staff - Maintain an awareness of all functions, events and meetings taking place at any given time
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Department
Banquets
Position Type
Regular Full Time
Hotel/Resort Name DoubleTree by Hilton Jacksonville Airport
Posted Date 1 month ago(12/29/2022 12:26 PM)
POSITION PURPOSE To manually set up, break down, and service all meeting rooms in accordance with Pyramid Global Hospitality high standards of quality.  To collect all service ware and allocate in accordance with event order to supply function. ESSENTIAL FUNCTIONS: •  Communicate with supervisor throughout shift to be aware of the work. •  Set up all meeting rooms to the specifications of the guest.  This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. •  Supply and replenish meeting rooms with clean glasses and fresh water. •  Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. •  Replenish beverages as necessary, and check with guests for overall satisfaction. •  Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. •  Anticipate equipment needs from event orders and count same. •  Mandatory attendance for monthly departmental meetings. •  Practice "Teamwork" and "Clean as you Go" policies. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: •  Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards. •  Completes other duties as assigned by the Management. •  Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. •  Knowledge of various types of equipment and set up styles used in the meeting rooms.  For example:  different table types (round, classroom, etc.,). •  Ability to understand verbal English sufficient to understand verbal job requests from supervisor and guests. •  Ability to read, write and speak the English language sufficient to understand menus, record orders/requests, communicate with guest to explain and record orders. •  Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room.  This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down. •  Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 300 lbs.
Location
US-FL-Jacksonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Jacksonville Airport
Department
Banquets
Position Type
Regular Part Time
Hotel/Resort Name Hilton Philadelphia at Penn's Landing
Posted Date 1 month ago(12/29/2022 11:49 AM)
Principle responsibilities: Responsible for serving food and/or beverages to guests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Essential duties include: Specifically, you would be responsible for performing the following tasks to the highest standards: - Respond to guest requests in a timely, friendly and efficient manner - Ensure knowledge of menu and restaurant promotions and specials - Take guest food and/or beverage orders and input orders in appropriate point-of-sale system - Retrieve and deliver food and beverage orders in a timely manner - Ensure guest satisfaction throughout the meal service - Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times
Location
US-PA-Philadelphia
Location : Brand
Hilton
Location : Property Name Linked
Hilton Philadelphia at Penn's Landing
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Hilton Philadelphia at Penn's Landing
Posted Date 1 month ago(12/29/2022 11:44 AM)
The Sales Manager is responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability.   We are seeking someone who is comfortable working in a fast-paced environment, is organized and able to multi-task.   Specifically, the Sales Manager would be responsible for performing the following tasks to the highest standards:   - Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc. - Initiate new sales, prospects and qualifies leads and solicits potential clients - Host and entertain clients and maintain client accounts - Conduct property site visits and answer questions - Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s) - Develop sales plans and strategies to meet or exceed established revenue and room night goals - Partner with operations departments to ensure full participation in servicing accounts
Location
US-PA-Philadelphia
Location : Brand
Hilton
Location : Property Name Linked
Hilton Philadelphia at Penn's Landing
Department
Sales
Position Type
Regular Full Time
Hotel/Resort Name Hyatt Regency Houston West
Posted Date 1 month ago(12/29/2022 10:04 AM)
Part of the Executive Leadership committee, the DOE maintains the entire hotel facility, including physical building structure, all mechanical, electrical, H.V.A.C. systems and related equipment in accordance with energy conservation and preventative maintenance programs.  Ensure the upkeep of guest areas to maintain an attractive hotel.  Manage all rehabilitation, expansion, and/or special projects.   ESSENTIAL FUNCTIONS: �  Conducts walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, H.V.A.C. systems and any other related equipment. �  Assigns and verifies completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces and grounds. Assigns and verifies completion of all repairs, replacement, and renovations projects to offices, and employee work areas. �  Hires, trains, supervises and disciplines department staff. �  Adheres to all Corporate required purchasing policies and controls, to include all outside contractor bids, budgets and schedules. �  Maintains effective Energy Management and Preventive Maintenance programs, conducting special training for other operating departments on the safe and efficient use of equipment and energy in the hotel. �  Maintain fire standpipe, sprinkler systems and fire extinguishers throughout the facility to ensure proper working condition and fire protection in compliance with local fire codes. The individual is required to know how to recharge pressurized water extinguishers or have the ability to learn within new hire training. Lifting and carrying of fire extinguisher weighing up to 50 lbs. is required. �  Informs the General Manager and hotel department heads, on a regular basis, regarding the specific and overall condition of the building structure(s), related systems and equipment offering prudent, and cost-effective proposals for maintaining same.  Accesses and inputs information into a computer and generates reports.  �  Communicate effectively with city officials to ensure proper maintenance of permits and licenses, such as inspecting the building with the fire department to ensure all public assembly permits are maintained yearly, coordinating inspections of all elevators and escalators with the Buildings department.  Coordinate and search building with Secret Service and other officials to ensure safety of diplomats and hotel guests. �  Act as a liaison between hotel and vendors to review latest in hotel technology and products such as State/Local Energy Programs to save energy costs.  Attend Engineering conventions to educate self in latest products to be used in the hotel to increase guest satisfaction and cut costs, etc.  Act as a liaison between all departments of the hotels and Engineering. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. �  Assumes responsibility of any engineering position in absence of staff. �  Maintains appropriate supply of materials and equipment to carry out the normal day to day operating and maintenance requirements of the hotel. �  Maintains organized and efficient administrative and filing systems within Property Operations for the timely and accurate handling of correspondence, reports, requisitions for purchase, and other administrative requirements of the department. �  Maintains a well defined, and organized system within the shop for the inventory, maintenance, and storage of all tools, products, materials, and equipment necessary to execute the required activities of the department. �  Immediately available to report to the hotel in the event of any hotel emergency which necessitates the skills and expertise of the Chief Engineer. By example such emergencies may include, but not be limited to fires, power or other equipment failures, floods, lighting, earthquake, or other disasters of similar nature and magnitude.  �  Perform other duties as requested, such as coordination and supervision of special guest requests for room and/or meeting space modification, construction of props for special hotel functions and employee relations events.
Location
US-TX-Houston
Location : Brand
Hyatt
Location : Property Name Linked
Hyatt Regency Houston West
Department
Engineering
Position Type
Regular Full Time