Pyramid Hotel Group

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Search Results Page 25 of 34

Hotel/Resort Name Hilton Birmingham at UAB
Posted Date 1 week ago(6/8/2021 6:58 PM)
POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality.   ESSENTIAL FUNCTIONS: - Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. - Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. - Greet guests and respond to requests in a friendly and courteous manner. - Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. - Replenish beverages as necessary, and check with guests for overall satisfaction. - Practice Teamwork" and "Clean as you go" policies. - Once banquet is complete reset banquet room according to hotel specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas.  
Location
US-AL-Birmingham
Location : Brand
Hilton
Location : Property Name Linked
Hilton Birmingham at UAB
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
On-Call
Hotel/Resort Name Wylie Inn and Conference Center at Endicott
Posted Date 2 months ago(4/22/2021 2:34 PM)
Responsible for washing dishes and pots and pans as well as cleaning kitchen areas. Experience can be at a hotel or restaurant level.
Location
US-MA-Beverly
Location : Brand
Independent
Location : Property Name Linked
Wylie Inn and Conference Center at Endicott
Company Name
Pyramid Hotel Group
Department
Stewarding
Position Type
Regular Full-Time
Hotel/Resort Name Wylie Inn and Conference Center at Endicott
Posted Date 2 months ago(4/22/2021 2:34 PM)
POSITION PURPOSE: To serve beverages and/or food to the guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge. ESSENTIAL FUNCTIONS: Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks suing standard ingredient recipes and practicing prudent portion control. Attends monthly departmental meetings. Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served. Practice "Teamwork" and "Clean as you Go" policies. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks up and stores all beverage, food and other equipment items, deposits cash drops and secures bank. All Bartenders must successfully complete T.I.P.S. Training. Responsible for sanitation in and around the bar area. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Performs general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards. Perform other duties and responsibilities as requested eg., special guest requests. Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed. Other duties as assigned such as assisting security with disorderly guests. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical and computer skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to transport up to 125 lbs. on a regular basis. Ability to read, speak and understand the English language in order to communicate with guests and take orders. Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. Ability to work stand and work in confined spaces for long periods of time. QUALIFICATION STANDARDS Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred. Experience: Bartending experience required. Licenses or certificates: Ability to obtain any government required license or certificate. Grooming: All employees must maintain a neat, clean and well groomed appearance (specific standards available).  
Location
US-MA-Beverly
Location : Brand
Independent
Location : Property Name Linked
Wylie Inn and Conference Center at Endicott
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Part-Time
Hotel/Resort Name Wylie Inn and Conference Center at Endicott
Posted Date 2 months ago(4/22/2021 2:34 PM)
POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality. ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards
Location
US-MA-Beverly
Location : Brand
Independent
Location : Property Name Linked
Wylie Inn and Conference Center at Endicott
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Part-Time
Hotel/Resort Name Hilton Garden Inn Seattle Downtown
Posted Date 2 months ago(4/22/2021 2:34 PM)
  Beautiful downtown hotel is seeking part-time weekend housekeeping attendants with potential to becoming full-time in the future.  Candidates must be flexible and while majority of shifts will be assigned as a housekeeper will also be trained to be able to do laundry or public space as needed.   Must be able to work weekends and holidays.  Candidates should be service minded, energetic and have the ability to work well in a team environment.  Must have prior experience in working as a housekeeper either in hotels or hospitals.
Location
US-WA-Seattle
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Seattle Downtown
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Part-Time
Hotel/Resort Name Sheraton/Le Meridien Charlotte Hotel Complex
Posted Date 2 months ago(4/22/2021 2:34 PM)
The Sheraton Le Meridien Charlotte is hiring! If you are looking for a great place to work, friendly and supportive environment, work life balance and excpetional beneifts, this is the company for you!!   We're looking for a capable, committed Maintenance Technician who will play an important role in keeping our hotel functioning to the high quality standards of the Pyramid Hotel Group.   The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs To quality, you must have previous engineering experience.
Location
US-NC-Charlotte
Location : Brand
Marriott - Le Meridien, Marriott - Sheraton
Location : Property Name Linked
Sheraton/Le Meridien Charlotte Hotel Complex
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Garden Inn Phoenix Airport North
Posted Date 2 months ago(4/22/2021 2:34 PM)
We are seeking a full-time housekeeper to join the Pyramid Hotel Group Team here at the Hilton Garden Inn Phoenix Airport North - we have FUN..and work hard for eachother and the customer! Candidates should be service minded, energetic and have the ability to work wellin a team environment. Job Responsibilities: - Clean assigned guest rooms according to system standards and Best Methods. This includes making beds, cleaning bathrooms, vacuuming carpet, etc. - Place and restock items in the hotel rooms including paper items, soap, towels, etc. according to Brand Standards. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Protect the privacy and security of guests and coworkers. - Address guests’ service needs in a professional, positive, and timely manner. - Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting. - Assist other associates to ensure proper coverage and prompt guest service. - Comply with quality assurance expectations and standards. - Report missing hotel property and damages to room to manager. Benefits Offered to Full Time Associates: - Health, Dental & Vision - Flex Spending Accounts - Basic Life Insurance with Health - Voluntary Life Insurance - Short Term & Long-Term Disability - 401 k Retirement Plan - Paid Vacation & Personal Days - Holiday Pay - Travel Discounts - And Much More…  
Location
US-AZ-Phoenix
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Phoenix Airport North
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Residence Inn Boston Harbor on Tudor Wharf
Posted Date 2 months ago(4/22/2021 2:34 PM)
Duties include expediting requests from guest for valet parking services. Parks and retrieves cars for guests. Requires good driving record/history, valid Indiana driver's license, good communication and guest-services skills, and flexible work schedule. Previous experience a plus!
Location
US-MA-Boston
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
Residence Inn Boston Harbor on Tudor Wharf
Company Name
Pyramid Hotel Group
Department
Garage
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Portland Downtown/Waterfront
Posted Date 2 months ago(4/22/2021 2:34 PM)
Come Join our small but growing team! Offer discounted room rates to employees for ALL Marriotts, free parking for employees, and a great team enviroment.   Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.      ESSENTIAL FUNCTIONS:   Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items.   Ensures daily production chart is properly filled out to standards.        Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.        Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.        Ability to read and perform Use Record Specifications.        Ensure all equipment in working areas is clean and in proper working condition.        Practice Teamwork" and "Clean as you go" policies.        Prepares requisition for supplies and food items for production in the work station. Reads and employs math skills to appropriately prepare items according to recipes
Location
US-ME-Portland
Location : Property Name Linked
AC Hotel Portland Downtown/Waterfront
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt Place / Hyatt House Charleston Historic District
Posted Date 2 months ago(4/22/2021 2:34 PM)
POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous, and professional manner according to Pyramid Hotels' high standards of quality.   ESSENTIAL FUNCTIONS: - Set up banquet room as instructed by Banquet Server to include linen, service-ware and glassware. - Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. - Greet guests and respond to requests in a friendly and courteous manner. - Serve the food and/or beverage in the order and to the expectation of the Banquet Supervisor to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. - Replenish beverages as necessary and check with guests for overall satisfaction. - Practice "Teamwork" and "Clean as you go" policies. - Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. - Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotels rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.   SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies. - Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards. - Complete other duties as assigned by Management - Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.   Job Requirements:   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. - Knowledge of the appropriate table settings and service-ware. - Ability to read, write and speak the English language sufficient to understand menus, record orders/requests, communicate with guest to explain and record orders. - Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. - Ability to remember, recite and promote the variety of menu items. - Ability to transport up to 50 lbs. through a crowded room on a continuous basis throughout the shift. - Ability to operate beverage equipment, e.g., coffee maker. QUALIFICATION STANDARDS Education: Any combination of education and experience equivalent to high school or any other combination of education training or experience that provided the required knowledge, skills and abilities. High School graduate preferred. Experience: No prior experience required. Prior food service experience preferred.
Location
US-SC-Charleston
Location : Property Name Linked
Hyatt Place / Hyatt House Charleston Historic District
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt Place / Hyatt House Charleston Historic District
Posted Date 2 months ago(4/22/2021 2:34 PM)
Job Description: Providing consistent, friendly service while serving food and beverages to guests both in the hotel and restaurant.   Essential Job Functions: - Providing exceptional service in a service focused environment - Interacting with customers by taking their orders, making recommendations, providing them with accurate bills, serving food and drinks, processing payments - Servicing multiple tables and tasks in an efficient manner - Cleaning and clearing tables - Assisting with opening and closing duties, such as preparing ingredients and restocking items, such as straws, napkins, etc. - Knowledge of food and beverage selections, and pairing such as wine, beer, and cocktails - Taking inventory of supplies and ingredients - Standing, walking, and carrying heavy trays of food and drinks     Job Requirements: - High School Diploma or equivalent - Experience serving beverages in a fine dining establishment - Ability to walk, stand, and carry heavy trays - A friendly, attentive attitude - Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance - Must be able to clearly communicate Guests’ needs to other associates as needed - Must be able to reach, bend, stoop and wipe - A desire to help out where needed and work as part of a team - Passion for providing extraordinary service - The ability to thrive in a fast-paced environment - Flexibility to work a variety of shifts - 6 months Hotel restaurant experience preferred - Must be upbeat, outgoing and positive - Must be able to assist Guests and possess great Guest relations skills - Ability to work effectively within a team
Location
US-SC-Charleston
Location : Property Name Linked
Hyatt Place / Hyatt House Charleston Historic District
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Hyatt Place / Hyatt House Charleston Historic District
Posted Date 2 months ago(4/22/2021 2:34 PM)
Purpose and Performance Goals: The purpose of this job is to perform the duties of Steward in accordance with the company’s standards for safe and satisfactory performance.    Job Description: To provide the most professional service available to the guest through good, prompt and courteous service.  Essential duties and responsibilities include the following (other duties may be assigned):                               - Handles and washes all cups, silverware, flatware, pots and pans and cooking utensils. - Stores the above listed items in a neat and organized way, always storing them in their assigned areas and using proper storing methods. - Empties all garbage cans and the disposal of all cardboard utilized by the culinary staff. - Cleans all trashcans and returning them to the proper area of the kitchen. - Cleans all dish machines on a weekly basis. - Cleans kitchen equipment as required by the Sous Chef. - Cleans the back dock and organizes the area. . - Completes all plate ups for events and all dish outs. - Dispose of broken glassware and dishes in designated containers. - Ensures all walls and ceiling are clean at all times. - Ensures that all safety stations are properly stocked at all times. - Arrives for work on time and in proper uniform. - All other duties requested by management team.                                 Supervisory Responsibilities: N/A    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Education and/or Experience: No experience required.      Language, Mathematical, and Reasoning Skills:  Must be able to communicate clearly with guests, customers, supervisor and fellow employees.  Must be able to make appropriate judgments regarding the cleaning process.      Certificates, Licenses, Registrations: N/A   Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Candidate must be able to lift/push/pull up to 100lbs and be able to work long hours/split shifts and be able to handle stressful conditions.  Frequently required to walk, bend, reach, stretch, squat and stand for long periods of time.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Hours: Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime.  Also, depending on the season, hours may be reduced at any time.   Safety: Upon employment, all employees are required to fully comply with all Pyramid Hotel Group Safety rules and regulations for the safe and efficient operation of hotel facilities.  The safety of our team members and the guests of this hotel is one of Pyramid’s top priorities.  Keeping a safe working environment is the responsibility of each and every person here at The Hyatt House + Hyatt Place.  In addition, if you see a safety violation, it is your responsibility to report it immediately to your direct manager for correction.  Employees who violate hotel rules and regulations will be subject to Corrective Counseling, up to and including termination of employment.
Location
US-SC-Charleston
Location : Property Name Linked
Hyatt Place / Hyatt House Charleston Historic District
Company Name
Pyramid Hotel Group
Department
Stewarding
Position Type
Regular Part-Time
Hotel/Resort Name Hyatt Place / Hyatt House Charleston Historic District
Posted Date 2 months ago(4/22/2021 2:34 PM)
Do you want to make $13/hr AND work for one of the best hotels in Charleston!      Apply today!  This position provides the most professional service available to the guests through good, prompt and courteous service.  This team member will clean/maintain the cleanliness of guest rooms.  Essential duties and responsibilities include the following (other duties may be assigned):                               - Sorts, counts, fold, marks, and/or carries linens. - Makes beds and changes linens and terry in guest rooms. - Cleans bathroom and replaces terry. - Replenishes supplies such as drinking glasses, paper supplies, and amenities. - Straightens furniture. - Sweeps, scrubs, and polishes floor. - Dusts furniture and vacuums floors. - Spot cleans walls and woodwork. - Washes windows, door panels, and sills. - Empties wastebaskets and empties and cleans ashtrays. - Transports trash and waste to disposal area. - Replenishes bathroom supplies. - Cleans a standard of 16 rooms per day. - Reports maintenance deficiencies. - Prepares caddies with daily supplies. - All other duties requested by management.                                   Supervisory Responsibilities: N/A   Qualifications: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Education and/or Experience: Less than high school diploma.      Language, Mathematical, and Reasoning Skills:  Must be able to communicate clearly with guests, customers, supervisor and fellow employees.  Must be able to make appropriate judgments regarding the process of cleaning guest rooms.   Certificates, Licenses, Registrations: N/A    Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Employee must be able to push/pull/lift up to 50 pounds.  Job frequently requires walking, sitting, crouching, kneeling, and standing.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Hours: Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime.  Also, depending on the season, hours may be reduced at any time.  This position may extend past 8 hours per day on a routine basis depending on occupancy.  All full-time employees must be prepared and able to extend their working hours if requested by a manager.    Safety: Upon employment, all employees are required to fully comply with all Pyramid Hotel Group Safety rules and regulations for the safe and efficient operation of hotel facilities.  The safety of our team members and the guests of this hotel is one of Pyramid’s top priorities.  Keeping a safe working environment is the responsibility of each and every person here at The Hyatt House + Hyatt Place..  In addition, if you see a safety violation, it is your responsibility to report it immediately to your direct manager for correction.  Employees who violate hotel rules and regulations will be subject to Corrective Counseling, up to and including termination of employment.
Location
US-SC-Charleston
Location : Property Name Linked
Hyatt Place / Hyatt House Charleston Historic District
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt Place / Hyatt House Charleston Historic District
Posted Date 2 months ago(4/22/2021 2:34 PM)
Do you want to make $13/hr AND work for one of the best hotels in Charleston!  We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants and responding to guest calls. Must have excellent customer service skills.
Location
US-SC-Charleston
Location : Property Name Linked
Hyatt Place / Hyatt House Charleston Historic District
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Pleasanton Marriott
Posted Date 2 months ago(4/22/2021 2:34 PM)
We are looking for a full time front desk agent who is able to provide exceptional service for all internal and external guests, while providing a thorough check-in/checkout experience exceeding our guests expectations. 
Location
US-CA-Pleasanton
Location : Brand
Marriott
Location : Property Name Linked
Pleasanton Marriott
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Renaissance Newport Beach Hotel
Posted Date 2 months ago(4/22/2021 2:34 PM)
We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants and responding to guest calls. Must have excellent customer service skills.
Location
US-CA-Newport Beach
Location : Brand
Marriott - Renaissance
Location : Property Name Linked
Renaissance Newport Beach Hotel
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Part-Time
Hotel/Resort Name Hilton Garden Inn Seattle Downtown
Posted Date 2 months ago(4/22/2021 2:34 PM)
Beautiful Downtown Hotel looking for Part-time AM Line Cook for Breakfast in restaurant.   If you are positive, hardworking, dependable, team player, with a passion for cooking we would for you to join our team.  Must have previous line cook experience in restaurant or hotel setting.  Currently hiring for part-time however high potential for employees to be able to switch to full-time in the next few months as volume increases and Covid restriction guidelines change.  Benefits for part-time employees include sick time, employee discounted rates at other Hilton hotels, 401K, and company offers quaterly hourly bonus.   Additional benefits for full-time employees available including medical, dental, vision, paid time off, and holiday pay.  
Location
US-WA-Seattle
Location : Brand
Hilton - Hilton Garden Inn
Location : Property Name Linked
Hilton Garden Inn Seattle Downtown
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Part-Time
Hotel/Resort Name DoubleTree by Hilton Hotel Tampa Airport
Posted Date 2 months ago(4/22/2021 2:34 PM)
Fantastic opportunity to become a part-time team member at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group.  Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively.  Above all, we share a commitment to delighting our guests and creating value for our owners and clients.    Security Officer The purpose of this job is to perform the duties of Security Officer in accordance with company standards for satisfactory performance. Essential Job Description: Patrols hotel premises to maintain order, enforce regulations, and ensure observance of applicable laws by performing the following duties. Essential duties and responsibilities are as follows (other duties may be assigned): 1. Patrols lobbies, corridors, guest rooms, and other hotel areas, confers with management, interviews guests and employees. 2. Interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, accidents, illness, violations of policies, and any other loss related event. 3. Patrols hotel areas to detect/report and/or control fires, unsafe conditions, and missing or inoperative safety equipment. 4. Warns or ejects troublemakers, and cautions careless persons. 5. Responds to, controls, provides and obtains assistance for victims of accidents and/or illness. Also reports on such in documentation. 6. Notifies staff of presence of persons with questionable reputations. 7. Assists management and law enforcement officers in emergency situations. 8. Controls all situations in a calm, professional, and hospitable manner. 9. Completes daily logs and incident reports. 10. Responds to alarm notifications. 11. Assists with emergency/evacuation training and processes.    
Location
US-FL-Tampa
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Tampa Airport
Company Name
Pyramid Hotel Group
Department
Security
Position Type
Regular Part-Time
Hotel/Resort Name Hilton Philadelphia at Penn's Landing
Posted Date 2 months ago(4/22/2021 2:34 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Hilton Philadelphia at Penn's Landing's high standards of quality.   The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.   SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents.
Location
US-PA-Philadelphia
Location : Brand
Hilton
Location : Property Name Linked
Hilton Philadelphia at Penn's Landing
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Hotel Indigo Detroit Downtown
Posted Date 2 months ago(4/22/2021 2:34 PM)
  Join us at the newly renovated Hotel Indigo Detroit Downtown!  We are seeking the finest and proudest Detroit residents to join our team.  The Hotel Indigo Detroit Downtown will be a vibrant part of the downtown community celebrating Detroit’s Motown and Motor City heritage.    We are currently seeking PM Housekeeping support for the cleaning and preparation of hotel guest rooms by meeting established standards of cleanliness to assure guest satisfaction.
Location
US-MI-Detroit
Location : Brand
IHG - Hotel Indigo
Location : Property Name Linked
Hotel Indigo Detroit Downtown
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time