Pyramid Global Hospitality

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Hotel/Resort Name Hilton Philadelphia at Penn's Landing
Posted Date 3 months ago(11/3/2022 5:44 PM)
The Business Travel Sales Manager is responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability.   We are seeking someone who is comfortable working in a fast-paced environment, is organized and able to multi-task.   Specifically, the Sales Manager would be responsible for performing the following tasks to the highest standards:   - Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc. - Initiate new sales, prospects and qualifies leads and solicits potential clients - Host and entertain clients and maintain client accounts - Conduct property site visits and answer questions - Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s) - Develop sales plans and strategies to meet or exceed established revenue and room night goals - Partner with operations departments to ensure full participation in servicing accounts
Location
US-PA-Philadelphia
Location : Brand
Hilton
Location : Property Name Linked
Hilton Philadelphia at Penn's Landing
Department
Sales
Position Type
Regular Full Time
Hotel/Resort Name Candlewood Suites East Lansing
Posted Date 2 months ago(12/13/2022 3:19 PM)
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor
Location
US-MI-Lansing
Location : Property Name Linked
Candlewood Suites East Lansing
Department
Housekeeping
Position Type
Regular Part Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 3 months ago(11/3/2022 3:22 PM)
The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass! We are seeking a committed and passionate hospitality professional to provide top quality service as Maintenance Technician. The Expert is responsible for the operation and maintenance of all interior and exterior lighting, kitchen equipment, ice machines, air conditioning equipment, plumbing, fire control equipment, and guest room repairs. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. The primary responsibilities of the Maintenance Technician at the Lytle Park Hotel include but are not limited to: - Performs all assigned preventative maintenance work according to PM program. - Performs all assigned work requests on all electrical and mechanical equipment. - Follows specifications, blueprints, manuals and schematic drawings for installation, maintenance and repair of structure and equipment. Used hand and power tolls, precision measuring and testing devices to test, diagnose and repair equipment. - Must be able to dismantle equipment and install working parts on malfunctioning equipment. - Makes structure repairs to masonry, woodwork and furnishings, patches or replaces plaster, plasterboard, paint walls, ceilings, and trim. Cuts and lays flooring (linoleum, tile, carpet, etc.) - Maintains a log of all work performed including parts needed, and/or parts used on all work requests. Follow work order procedures. - Records utility readings and equipment readings as scheduled and maintains current period readings in maintenance office. - Clears clogged drains and replaces plumbing fixtures. Connects water supplies and drainage pipelines and performs simple wiring and maintenance repair. - Performs and/or assigns all work requests on all electrical and mechanical equipment on the property. - Remedies guest complaints within 15 minutes. Notifies Guest Services Manager or General Manager for proper follow-up if necessary. - Reports daily to the maintenance manager on maintenance areas of concern in the hotel. - Is prepared to clean sidewalks and entrances to the hotel in case of a snow or ice storm. - Participates in fire/emergency response team as assigned when alarm sound. - Able to lift and move items weighing up to 50 pounds and able to stand for 8 consecutive hours. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures. - Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card. - Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook - Performs all other duties deemed necessary by management.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Department
Engineering
Position Type
Regular Part Time
Hotel/Resort Name Fairfield Inn & Suites Boston Milford
Posted Date 2 weeks ago(1/20/2023 12:49 PM)
We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants and responding to guest calls. Must have excellent customer service skills.
Location
US-MA-Milford
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Boston Milford
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Pittsburgh Airport Marriott
Posted Date 3 months ago(11/1/2022 11:21 AM)
Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.    ESSENTIAL FUNCTIONS:   Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items.   Ensures daily production chart is properly filled out to standards.        Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.        Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.        Ability to read and perform Use Record Specifications.        Ensure all equipment in working areas is clean and in proper working condition.        Practice Teamwork" and "Clean as you go" policies.        Prepares requisition for supplies and food items for production in the work station. Reads and employs math skills to appropriately prepare items according to recipes
Location
US-PA-Coraopolis
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Airport Marriott
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name The Wigwam
Posted Date 3 months ago(10/28/2022 7:58 PM)
The Wigwam has celebrated over a century of service as Phoenix’s most historic resort established in 1918.  We are currently seeking bussers to join our team in curating incredible, long-lasting memories with our guests and our team members…to continue to build upon our history and our legacy.   We are WIGWAM!   We are…    World-class Individuals  Generating  Warm  Authentic  Memories   We believe in a true Culture of CARE. That means we focus on caring for our employees, our guests and our community.   By joining The Wigwam you are also becoming part of the Pyramid Global Hospitality family of hotels. We have over 270 hotels worldwide and growing, including six hotels and resorts in the Phoenix area alone.   In fact, we are proud to say that we were recently recognized as 2021Hotel of the Year by Pyramid Global Hospitality!   Over a quarter of our employees have been making history with us for 10 years or more! Come join our winning team and make a little history of your own!   We offer our employees the following amazing benefits: - Quarterly bonus program - One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry - Company paid life insurance - Company paid long term disability insurance - 401K with employer match - Paid Time Off - Free parking - Free meals - TRP incentive program - Tuition Reimbursement - Employee discounts on Golf, Tennis, Spa, Restaurants and Hotel Rooms around the world!   Responsibilities Include:   - Provide friendly, courteous and efficient quality presentation of food and beverage service to all guests. - Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties.   - Serve water, stock ice, refill glassware station, and continually do running side work. Greet guests by name whenever possible during the course of meal service. - Stack trays, plates and glassware properly for efficient unloading for stewarding. Ensure proper safety standards at all times for yourself, the guests and other employees.  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Hyatt Regency Houston West
Posted Date 4 days ago(1/31/2023 11:10 PM)
We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Prepare the restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the restaurant - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation
Location
US-TX-Houston
Location : Brand
Hyatt
Location : Property Name Linked
Hyatt Regency Houston West
Department
Outlets
Position Type
Regular Full Time
Hotel/Resort Name Hyatt Regency Houston West
Posted Date 2 days ago(2/2/2023 5:03 PM)
We are looking for a highly motivated, and customer focused Barista/Retail Attendant to join our team. This individual will be responsible for generating revenue and sales transactions through excellent product knowledge and providing excellent customer service with prompt service, as well as maintaining a fun, clean, and comfortable store environment.  They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Maintain a great relationship with all guests and members of the team - Maintain a detailed knowledge of the hotel/resort and all events, amenities and directions to assist guests - Will assist in creating unique and creative retail displays - Will make different styles of coffee for our guest, including at time some specialized coffess. - Selling different types and styles of baked goods. - Responsible for the knowledge of any promotions or special items in stock - Be a master of the POS system - Be highly organized with a strong understanding of where products can be found in the store - Maintain a cash bank - Be willing to jump in where needed to assist in delivering top service levels - Responsible for maintaining stock- all shelves are stocked and items needing ordered - Responsible for keeping area clean - Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver - Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. - Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
Location
US-TX-Houston
Location : Brand
Hyatt
Location : Property Name Linked
Hyatt Regency Houston West
Department
Outlets
Position Type
Regular Full Time
Hotel/Resort Name The Westin Grand Cayman Seven Mile Beach Resort & Spa
Posted Date 3 months ago(10/28/2022 1:28 PM)
We're looking for a sharp, aggressive, detail-oriented Transient Sales Manager. The Transient Sales Manager will solicit new and return business for our hotel, and ensure that all revenue, room night, and average rate goals are met or exceeded. The best candidates will possess excellent communication skills, both written and oral, and should present a professional appearance. Candidates should have the ability to self-motivate, be a strong team player, and be willing to learn. Excellent relationship-building and negotiating skills, exceptional follow-through, strong organizational skills and strong time-management skills are required.
Location
KY-Grand Cayman
Location : Brand
Marriott - Westin
Location : Property Name Linked
The Westin Grand Cayman Seven Mile Beach Resort & Spa
Department
Sales
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 2 months ago(11/28/2022 1:53 PM)
We are looking for a highly engaging, customer focused individual to join our sales team as a Sales Coordinator. The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. The Sales Coordinator will be primarily responsible supporting our Sales Team and ensuring that they have the tools, supplies and resources that they need to deliver service that sets us apart.  They are responsible for creating a positive guest interaction that will build the guests anticipation for their upcoming visit.  They must also be knowledgeable on providing accurate information to our guests about the resort, and special events going on during their stay.  This role is the key to helping our guests discover their “Wanderlust” experience!   If you have experience in a hotel/resort, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - You will answer Incoming Phone Calls, Qualify Inquiries, Set up Calls with Sales & Catering Sales Manager - You will send packages and answer general questions - You will create monthly recap of leads and updates - You will assist in creating Contracts, Estimates, and Site Tours - You will create Sales & Catering kits and restocking supply area as appropriate - You will control the office supplies and ordering supplies when necessary - You will update Sales System with actuals after completion of events - You will send out Thank You Cards/Emails
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Sales
Position Type
Regular Part Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 3 months ago(10/26/2022 1:38 PM)
    Join the Brand-New Residence Inn by Marriott Berkeley!   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, will offer guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley will embrace our employees through a culture of care, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - Comprehensive employee benefit/insurance programs! - Company Paid Life & AD&D Insurance! - 401K with Employer Match! - Paid Time Off! - Tuition Reimbursement! - Holiday Pay! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties! At this time, we are seeking full time Housekeeping Supervisors.   Responsibilities Include: - Providing overall support to the operations of the housekeeping department. - Provide leadership and direction for all housekeeping activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, and coach staff members. - Assist with supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner. - Assist housekeeping team members as needed. - Other duties as required/assigned ***Local residents are encouraged to apply***
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name The Wigwam
Posted Date 3 months ago(10/25/2022 3:36 PM)
The Wigwam has celebrated over a century of service as Phoenix’s most historic resort established in 1918.  We are currently seeking a Host to join Red Allen's Bar & Grill team in curating incredible, long-lasting memories with our guests and our team members…to continue to build upon our history and our legacy.   We are WIGWAM!   We are…    World-class Individuals  Generating  Warm  Authentic  Memories   We believe in a true Culture of CARE. That means we focus on caring for our employees, our guests and our community.   By joining The Wigwam you are also becoming part of the Pyramid Global Hospitality family of hotels. We have over 270 hotels worldwide and growing, including six hotels and resorts in the Phoenix area alone.   In fact, we are proud to say that we were recently recognized as 2021Hotel of the Year by Pyramid Global Hospitality!   Over a quarter of our employees have been making history with us for 10 years or more! Come join our winning team and make a little history of your own!   We offer our leaders the following amazing benefits: - Quarterly bonus program - One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry - Company paid life insurance - Company paid long term disability insurance - 401K with employer match - Paid Time Off - Free parking - Free meals - TRP incentive program - Tuition Reimbursement - Employee discounts on Golf, Tennis, Spa, Restaurants and Hotel Rooms around the world!   Responsibilities Include: - Responsible for greeting guests in a friendly, enthusiastic, professional, and timely manner. - Taking the guests to the tables, and starting the guests experience in a positive manner. - Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following restaurant standards. - Handle reservation book, take incoming telephone calls, note reservations and special requests by guests. - Serve water, stock ice, refill glassware station, and continually do running side work. Greet guests by name whenever possible during the course of meal service. - Perform general clerical tasks including maintaining large group party information for he manager and reservation books. Open Table - Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.Assist servers, bartenders, food runners and bussers when necessary.Fold napkins for meal periods to maintain an adequate supply. - Assist in table setting and general dining room maintenance during peak periods. - Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. - 5 foot & 10 foot rule. Very important in assisting and supporting others. Within 10 feet, we as employees must smile and give eye contact to the guest. Within 5 feet of the guest we must give a sincere and welcoming greeting. Every guest is our guest; we must assist and help in all areas of the resort. Your title may not be Front Desk or Bellman. But it is our job to be that positive domino effect on employees and our guests here at the hotel. If a guest looks confused, we as employees need to be able to help and guide them in the right direction or to the correct department.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 2 weeks ago(1/24/2023 3:06 PM)
At The Shores Resort and Spa our team members are like family! We are seeking warm friendly individuals to assist in our thriving banquets department. Serving and customer service experience is a plus, but we will consider all interested individuals. This is an On Call position and could be perfect for someone looking for ways to pay for schooling or someone who is looking to make some extra money on the side.   Your role: - Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces. - Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables. - Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming. - Responsibilities also include cleaning of back hall and organizing of storerooms. - Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc. - Assists as needed with event room setup according to meal period and table needs - Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked - Serves food and beverages to guests, removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen - Cleans and sanitizes tables and/or counters & seats after guests are finished - Explains how various menu items are prepared, cooking methods and ingredients - Takes into consideration any special request and dietary issues made by the guest - Provides general property information Offers warm and sincere welcome/farewell for all guests - Interacts with staff in a professional manner, assisting other departments with necessary information - Ensures final quality check on food and beverage items prior to serving guests - Monitors assigned tables for customer satisfaction, quality and additional service - Addresses any guest issue promptly and with high concern - Provides assistance to other event and restaurant staff as needed - Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Department
Banquets
Position Type
On Call
Hotel/Resort Name Hyatt Place Austin Arboretum
Posted Date 3 weeks ago(1/12/2023 4:11 PM)
Come join a fun work environment with positive winning attitudes!!   Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-TX-Austin
Location : Brand
Hyatt - Hyatt Place
Location : Property Name Linked
Hyatt Place Austin Arboretum
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 3 months ago(10/24/2022 12:02 PM)
POSITION PURPOSE   To manually set up, break down, and service all meeting rooms in accordance with Pyramid Hotel Group high standards of quality.    ESSENTIAL FUNCTIONS:   Communicate with supervisor throughout shift to be aware of the work. Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms with clean glasses and fresh water. Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. Replenish beverages as necessary, and check with guests for overall satisfaction. Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Anticipate equipment needs from event orders. Practice Teamwork" and "Clean as you Go" policies.  
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Department
Banquets
Position Type
Regular Part Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 3 months ago(10/24/2022 12:02 PM)
POSITION PURPOSE   To manually set up, break down, and service all meeting rooms in accordance with Pyramid Hotel Group high standards of quality.    ESSENTIAL FUNCTIONS:   Communicate with supervisor throughout shift to be aware of the work. Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms with clean glasses and fresh water. Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. Replenish beverages as necessary, and check with guests for overall satisfaction. Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Anticipate equipment needs from event orders. Practice Teamwork" and "Clean as you Go" policies.  
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Department
Banquets
Position Type
Regular Part Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 3 months ago(10/24/2022 12:02 PM)
POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality.   ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings.  
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Department
Banquets
Position Type
Regular Part Time
Hotel/Resort Name Hilton Birmingham at UAB
Posted Date 3 months ago(11/1/2022 5:02 PM)
SUMMARY The Breakfast Attendant/Barista is primarily responsible for greeting guests, preparing and serving beverages and maintaining breakfast area while promoting a friendly environment, and providing an exceptional guest experience. ESSENTIAL JOB FUNCTIONS - Provide guest with friendly, fast and personalized service in accordance with Brand/Company and Hotel standards - Accurately prepare beverages and light meals for guests in a welcoming and fast-paced manner - Generate customer satisfaction - Maintain breakfast area - Respond proactively to customer concerns
Location
US-AL-Birmingham
Location : Brand
Hilton
Location : Property Name Linked
Hilton Birmingham at UAB
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 3 months ago(10/24/2022 12:02 PM)
POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality.   ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings.  
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Department
Banquets
Position Type
Regular Full Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 3 months ago(10/24/2022 11:59 AM)
We are looking for a Bartender to join our team!   The Bartender is responsible for preparing alcoholic and nonalcoholic beverages, serving food and providing excellent service accompanied by rememberable experiences to all guests at the Hilton Raleigh North Hills. As a Bartender, you are an extension of the brand. As a result, you will be responsible for professional behavior, charismatic and positive energy to create a fun environment that drives conversation and sales.   A successful Bartender will greet customers, learn and remember their preferences, answer questions, recommend menu items, and prepare and serve beverages. You will also upsell items, utilize proper equipment and ingredients, and handle basic cleaning duties. You should be efficient, observant, knowledgeable, and personable with a thirst for all things craft cocktails. Requirements - 2+ years’ experience working in high-volume F&B operation - Craft cocktail experience  - Ability to multitask and deliver drink requests/food in a timely and efficient manner while maintaining consistency - Strong communication and people skills - Flexible schedule and reliable - Micros experience is a plus
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Department
Food & Beverage
Position Type
Regular Part Time