The DoubleTree by Hilton Tallahassee is under new management and seeking experienced banquet servers to join our team! Pyramid Hotel Group is known to treat their employees like family.   Responsible for serving banquet functions. Must be flexible in working scheduled shifts.  Liquor license required.

The DoubleTree by Hilton Tallahassee is under new management and seeking experienced room attendants to join our team! Pyramid Hotel Group is known to treat all their employees like family.   We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.

- Transmit vendor invoices for department heads coding and approvals. Ensure that all invoices are properly coded and approved - Match invoices to purchase orders & receiving reports - Input invoices into system - Input travel agency commissions - Reconcile telephone invoices - Reconcile Sales dept. Credit cards statement - monthly - Code A & G invoices - A/P cash disbursements weekly - Keep purchase order file and review it periodically - Maintain monthly check books - Distribute G/L detail to department managers on a weekly basis (usually Fridays) - File paid invoices - Scan all  AP invoices in M3 - Reconcile vendor statements - Keep “Prepaid” Schedules accurate and updated - End of month accounts payable reports:  A/P Open Invoice, Cash Disbursements, etc - Keep “Contracts” binder and update as needed - Clear and balance daily cash drops and compile daily bank deposits - Count Cash in vault at the end of each shift - Processing payments and counting money - Maintaining Petty Cash - Using a computerized cashiering system - Any other accounting duties as instructed by Area Director of Finance or Assistant Controller

Are you looking to begin your career in hospitality or looking to get back into the industry? This is a great place to start! As Front Desk Agent you will be the voice and face of the hotel! You will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.   Full Time and Part Time positions are available!   Weekday and weekend shifts available!   AM and PM shifts available!   The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations.

The DoubleTree by Hilton Tallahassee is under new management and seeking new front desk agents to join our team! Pyramid Hotel Group is known for treating employees like family.    The ideal candidate will have previous hotel front desk agent experince. Must be able to work days, nights, weekends and holidays.

VAN DRIVER/BELLMAN - AM SHIFT - FULL TIME   Responsible for luggage assistance and shuttle service for all guests while providing guests with personalized service in order to achieve our goal for the best arrival and departure experience in Burlington. Must be able to work flexible hours.     Major Functions: Assists with luggage during check in and check out, as well as drives the company van in transporting guests as designated.   Essential Functions: - Assists incoming and outgoing guests with baggage, boxes, equipment, etc. (able to move items weighing up to 50 pounds) - Explains services and facilities of hotel, hours of operation, location and location of banquet functions. Orients guests to guestroom layout, heating and air conditioning controls, the nearest ice machine, and other relevant amenities. - Answers questions about local areas of interest, and assists incoming and outgoing guests with all transportation needs to corporations, local area attractions, airport, etc. - Delivers guest laundry/dry cleaning, as well as requested supplies and amenities. - Assists in maintaining cleanliness of parking lots, public restrooms, ash urns, and public areas as needed. Keeps bell closet and back of Front Desk area clean and organized. - Assists with AYS as needed, answering the phones using proper etiquette. - Notifies supervisor of any potential guest challenges or concerns. - Delivers packages received at the hotel to the appropriate departments and logs all incoming and outgoing packages per WHG standards. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.   As a Marriott employee you are eligible for competitive perks and benefits, including a Marriott travel discount! You also have competitive pay and flexible scheduling based on your needs! Come join the best team in hospitality!   We offer the following amazing benefits for all associates: Bonus programs for every position, team member travel discounts with Marriott hotels, 401K available after 3 months with an employer match of 50% up to 4%, educational reimbursement up to $500 a year, free associate parking, free associate assistance program, free employer provided uniforms.    

Description   Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of Pikes Peak.   We offer our associates the following incredible benefits: - $500 Sign-On Bonus: $250 after 90 Days, $250 after 6 Months - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities   POSITION SUMMARY   The Accounts Payable Clerk verifies, obtains approvals and pays all invoices in a timely, accurate manner in accordance with accounting policies and procedures.   ESSENTIAL FUNCTIONS - Verify purchasing policies and procedures are followed, i.e. purchase order price compared to invoice price, purchase order quantity compared to invoice quantity, and validity of purchase order number. - Route invoices with attached purchase order to management for approval. Ensure account coding is accurate and all invoices are returned in a timely basis. - Managing full cycle accounts payable using accounting software and other programs  - Handling accounts payable for separate entities and vendors  - Analyzing workflow processes - Establishing and maintaining relationships with new and existing vendors  - Ensuring bills are paid in a timely and accurate manner while adhering to departmental procedures - Processing due invoices for payments - Comparing purchase orders, prices, terms of payment and other charges - Processing transactions and performing accounting duties such as account maintenance, recording entries and reconciling books of accounts - Coding invoices and reconciling all vendors monthly - Verify all invoices have been entered and approved by departmental leads - Maintain a list of invoices not received for Month-end close accruals - Work with vendors to identify any missing credits, invoices or payments - Work with Controller for any additional needs or requests - Operate as lead cashier and reconcile petty cash and vault weekly - Make company deposits and manage deposit pickup with armored card service  

Pyramid Hotel Group is fast growing leader in hotel and resort management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first!  We are seeking a true Finance and Accounting leader to be our Director of Finance here at the Shores Resort & Spa!  This beautiful resort sits directly on the beach in Daytona Beach Shores with 212 guest rooms and suites, 20,000 square feet of meeting space and multiple F&B Outlets featuring Azure, the only Oceanfront Fine Dining Restaurant in Daytona Shores! We are seeking an individual with strong technical skills in accounting and finance that will take our property to the next level!     Working closely with the Sr. Vice President of Hotel Accounting (SVP of Hotel Accounting) and the Regional Director of Finance, our Director of Finance will be responsible for the strategic guidance and leadership as it relates to the planning, monitoring and execution of the hotel’s financial objectives and for the implementation and oversight of the hotel’s internal control systems over cash, income, expense, assets and liabilities in order to maximize financial performance and safeguard the assets of ownership.  The Controller will prepare timely and accurate financial reports, including the annual budget, statements of Profit & Loss, certification of balance sheet reconciliations, weekly and monthly reporting and forecasting and will ensure compliance with all Federal, State, Local regulations and corporate/hotel SOPs.  Managing the Finance and Accounting Department which consists of an accounting manager, payroll, accounts payable, and accounts receivables, the Director of Finance will be a part of the Executive Committee. This committee drives the property through leadership and entrepreneur attitudes. Enjoy great benefits of a company 401K match, free dry cleaning, free parking and a progressive Incentive Compensation Plan.  

We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Server. This Expert is responsible for ensuring that all guests have the highest quality experience possible, while serving the guest in a Five Star manner.   The primary responsibilities for the Server will include but are not limited to: - Greets and seats guests in alternating sections of the restaurant as quickly as possible, presents them with menus, makes meal suggestions and appropriate wine selections and answers questions regarding meal preparation. - Takes order and presents check to the cook. Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift. - Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on plate before serving. Presents check to guest for payment. - Continuously checks on the needs of guests in entire restaurant, bussing tables, and pouring beverages. Responds in a proactive manner to any guest concerns to ensure satisfaction. - Is knowledgeable of all menu items (food and beverage), including how they are prepared, and their status for the day. - Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by manager. Practices “clean as you go” method, and sanitation standards. - Reports all tips received on a daily basis and records them on a tip declaration sheet. - Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents. - Assists with room service, bartender and lounge duties as necessary. - Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures. - Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card. - Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook. - Performs all other duties deemed necessary by management.

To maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel. The Engineer will: - Inspect guestrooms, public spaces and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. This requires the individual to visually inspect and detect items needing repair and requires a considerable knowledge of a wide variety of maintenance trades. Basic electrical, plumbing, carpentry and mechanical experience is used frequently on the job. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 200 lbs.  climb ladders up to 30 feet high and reach in all directions, often times overhead.

This program is designed to maximize the trainee’s experience in the hospitality industry, while putting him/her on a track to a management career within Pyramid Hotel Group.   Our Manager in Training program is a 12-month opportunity. As an MIT, you will gain hands-on experience and in-depth exposure to hotel operations by working extensively in each department including Food and Beverage, Sales and Catering, Accounting, Housekeeping, Front Desk and Human Resources. This experience will assist in a comprehensive understanding of how hotels operate while developing supervisory and management skills.   WHO CAN APPLY: - Recent grads - Bachelor's Degree: Hospitality/Tourism or Business – preferred - Experience in hospitality or related professional areas BE WILLING TO: - Availability to work a flexible schedule, including days, nights, weekends and holidays - Commitment to delivering high levels of customer service - Desire to develop as a leader in the hospitality field

DUTIES AND RESPONSIBILITIES: Support the Housekeeping office by giving Administrative support to the Executive and Assistant Executive Housekeeper. - Assist the Housekeeping Manager by taking point on all Administrative functions of the Housekeeping Department. Administrative duties will include, but not limited to: Opening Housekeeping Department and assiging rooms, scheduling, payroll, ordering supplies and maintaining inventory, updating Lost & Found and contacting guests. Excel tracking systems. - Inspect and evaluate the physical condition of the property and submit recommendations: repairs, painting, and furnishing. - Maintain the Housekeeping Office and keep it clean. - Follows the instructions of the Executive Housekeeper and the Assistant Executive Housekeeper in order to maintain company standards of cleanliness throughout the hotel. - Coordinates and assigns daily room assignment to the housekeeping team. - Relaying information concerning the status of rooms to and from the housekeeping department as well as the Front Desk. - Address guests’ complaints in inquiries regarding housekeeping services and equipment. - Reports the need for room repairs to Engineering and appropriate supervisors. - Examines carpets, drapes and furniture for stains, damage or wear. - Checks and count linens and supplies and communicates the needs to appropriate parties. - Record inspection results and inform housekeeping staff of inadequacies. - Operate hotel property management system. - Supervises lost and found inquires and all pertinent procedures. - Checks vacant, expected departure and discrepant rooms. - Supervises key inventory for the department. - Ensure adherence to safety in the department  

Responsible for assisting Executive Chef with all food preparation, production and control for all food outlets and banquet facilities. - Involved with Hiring, training, supervising, schedule and participate in activities of chefs, cooks and other personnel involved in preparing, cooking and presenting food in accordance with productivity standards, cost controls and forecast needs. - Listen actively and communicate clearly while interacting with customers to promote food products and directing staff activities.  Analyze feedback from clients and employees, make judgments and take action to implement suggestions for improvement.  - Monitor staff performance, product quality and production flow; foster improvement where necessary. - Assist in creating new menus and individual menu items for all outlets based on current food trends and regional tastes.  Develop innovative menu selections for special banquet themes and parties in accordance with client budgetary considerations and expectations.  Confer with Executive Chef regarding new selections and changes. - Audit food storeroom items and storage to maintain consist quality products to ensure adherence to all health code requirements.  - Enforce safety procedures and cleanliness throughout kitchen(s) including walk-in and reach-in boxes. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Executive Chef. - Monitor outlets during peak period to oversee production flow and presentation. - Maintain vacation schedule for proper staffing. - Report any equipment in need of repair to Engineering for service. - Perform duties of Manager on Duty Program as necessary.

Position Summary:  Assist and support the property Director of Finance, manage all functions of accounts receivables, ensure timely, accurate and efficient posting of financial information and collection of invoices, maintain exceptional record keeping and reporting functions in accordance with Hilton and Pyramid policies, procedures and requirements and process bi-weekly payroll.   Responsibilities: - Daily review the activity of the City Ledger and resolve any issues. - Prepare and mail out invoices for each group 72 hours after the group/guest departure. - Make collection calls on all accounts for Accounts Receivable. - Attend Pre-Convention meetings. - Assist with processing credit applications. - Respond to credit card charge backs. - Post payments on a daily basis for all payments received towards outstanding receivables and resolve any disputed amounts in a timely fashion. - Prepare month end A/R reporting i.e., summary of A/R, write-off log and recovery list. - Prepares month-end entries to the general ledger in accordance with Pyramid Hotel Group Accounting Policies and 11th Edition standards with review and approval of the Director of Finance. - Assist in the preparation of balance sheet reconciliations by deadlines established. - Retrieves any G/L and journal entry information needed for audit or other purposes as instructed by the Director of Finance. - Processes bi-weekly payroll.  - Assist with accounting tasks as instructed by the Director of Finance to include; monthly counting of banks, inventory, daily income audit, accounting office tasks such as filing, file purging and offsite storage. - Assist in the preparation of month-end reports as directed by the Director of Finance. - Assist with and/or prepare when needed reports which summarize, forecast and/or analyze hotel business activity and financial position in the areas of income, expenses, and earnings - Assumes responsibilities of the Director of Finance in their absences - Participate in monthly Safety Committee, Blue Energy CARE Committee and/or any other employee related meetings and discussions. - Any other duties as assigned by the Director of Finance that may be considered necessary and appropriate for the successful operation of the Accounting Department.

The Doubletree by Hilton Tampa Airport - Westshore is currently looking for a Front Office Manager to join the Pyramid family. If you have a passion for Front Office Operations and enjoy working in a fast paced, fun-filled, team environment... you found the right place! We are seeking a dynamic individual who is motivational, passionate, and fun! We want you to lead our Front Office Team to ensure the effortless and seamless movement of guests in and out of the hotel, and to provide exceptional levels of service throughout our guests' stay.   The Front Office Manager will be responsible for the day-to-day operations of the front office guest services team, PBX, and van drivers. The Front Office Manager will assure guest service standards are being applied consistently and that all hotel and department policies and procedures are followed and adhered to.

Fantastic opportunity with growth potential to become a full-time team member at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group.  Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively.  Above all, we share a commitment to delighting our guests and creating value for our owners and clients.    We're looking for a qualified, motivated Housekeeping Inspector. The Housekeeping Inspector will supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants and Housepersons in guest rooms and corridors to maintain Pyramid Hotel Groups high standards of cleanliness.     ESSENTIAL FUNCTIONS: � Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance. Prepare work orders for shampooers to clean carpets and supply room attendants to maintain par stock in closet, etc. � Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counselling, as well as exercise good judgement, while reinforcing Hilton's high standards of quality. Prepare work performance reports on all personnel assigned to work area and submit to the Housekeeping office. Insure all jobs are completed within the shift. � Take requested inventories of furniture, fixtures, equipment and supplies, etc. Insure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place. � Report all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms, lights out in bathrooms, closets, or corridors, broken mirror or window) to the maintenance department. � Expedite special guest requests, such as extra towels, blankets or pillows. � Assist room attendants and houseperson in securing all supplies and tools necessary for the completion of their jobs as the need arises. � Report all suspicious persons or actions, hazardous conditions, etc. to the Manager on Duty. � Respond to guest questions. Provide guest assistance, directions, and information as requested. � Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations. � Other duties as assigned such as assisting Room Attendants when necessary.

The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring excellent service is consistly delivered. He/She communicates effectively both verbally and in writing to provide clear direction. Greet guests immediately with a friendly and sincere welcome. Efficiently checks guest in/out of the hotel.  Resolve customer complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.

Fantastic opportunity to become a full-time team member at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group.  Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively.  Above all, we share a commitment to delighting our guests and creating value for our owners and clients.    As a Housekeeper/Room Attendant, you will be responsible for cleaning a section of 16 guest rooms per day to Hilton standards.  If you love to clean and enjoy working independently, this could be the job for you!

Fantastic opportunity to become a full-time team member at the DoubleTree by Hilton Tampa Airport – Westshore, a 489-room, full service hotel, managed by Pyramid Hotel Group.  Pyramid is comprised of a team of outstanding leaders and associates who are passionate about the hotel business and work together to meet challenges boldly, thoughtfully, and creatively.  Above all, we share a commitment to delighting our guests and creating value for our owners and clients.    A good server can make or break the customer experience. Responsible for taking orders in a friendly manner, reporting orders to the kitchen, and calculating the bill.  Servers play an essential role in any restaurant. We're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked.

We are looking for friendly and motivated hospitality professionals to join our Four Diamond hotel!  We offer competitive pay and Front Desk Hosts also qualify for a number of customer service based CASH incentives in addition to the hourly pay.  This is an amazing opportunity to join a fantastic team and company with opportunities for advancement!     Benefits include:  Paid Time Off, Paid Holidays, Medical/Dental/Vision/STD insurance, company-paid life insurance, quarterly bonus program for ALL associates, company subsidized MARTA passes, FREE parking, FREE uniforms, people-centric CARE culture, and so much more!   Purpose:  Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Group and Hyatt's high standards of quality.   Essential Duties: - Greet guests in a friendly, hospitable manner demonstrating Four Diamond customer service - Check guests in and out, following hotel protocols and obtaining method of payment per standards - Provide guests with information regarding the hotel, outlets, amenities, and area  - Respond to guest calls and requests.  Employ problem resolution strategies and service recovery in the event of guest complaints.  - Answer phones in a courteous manner and assist guests with any inquiries - Utilize hotel software and PMS to record guest information in an accurate manner  - Conform with all aspects of Pyramid Hotel Group's guest safety and security protocols, including Key Control and COVID-19 safety  - Maintain accurate and complete knowledge of the hotel's Emergency Procedures and know action steps to take during emergency situations. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues - All other duties as assigned by management  Other: - Regular attendance in conformance with the standards. - Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. - Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Opera PMS and/or Colleague Advantage is a plus but not required.