We are looking for a highly motivated, customer focused leader to join our Front Office team as the Assistant Front Office Manager. The successful candidate for this role will have a proven track record of developing a team to provide exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.  If you have experience in hotel front office operations, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - You will assist with oversight of the Front Office operations to lead the team in helping guests discover their “Wanderlust” experience - You will be involved in the financial performance of the hotel with responsibilities to include managing the annual budget, maintain labor costs to forecast/budget, manage spending accounts and review monthly Profit & Loss reports.  - You will develop and mentor a team for the Front Desk Agents, Bell Staff, Concierge - You will ensure proper training materials are in place and used by each department.  Implement coaching, career planning and recognition programs for all associates. - You will monitor room inventory, rate and plan availability and lead the team to maintain average daily rate to ensure revenue maximization forecasting occupancy. - Participates in Revenue Optimization Committee (ROC) meetings. - You will lead by example to ensure all guest interactions are handled in a professional manner. - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information

We are looking for a someone with a strong background in hotel/resort maintenance, has a passion for providing customer service, is highly motivated, and detail oriented to join our team as a The Chief Engineer.  This individual provides oversight of the maintenance department and is responsible for ensuring the working order of all mechanical equipment as well as repair and maintenance of the property. The primary focus is on engineering operations, including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance, and asset protection. This person will identify needs, organize staff and contractors, and oversee the completion of the maintenance needs.  You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude.   If you have experience in leading a Maintenance program and team, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Responds to guest’s maintenance requests and questions and resolves their need efficiently. - Responsible for the hiring of new employees and recommends promotions in Property Operations. - Responsible for training, motivating and supporting subordinate staff to ensure quality service. - Counsels, coaches, disciplines, and documents performance of staff. - Recognizes and rewards superior performance. - Directs and supervises the staff in Property Operations. - Sets work schedules for staff according to skill and workload level. - Organizes and participates in meetings and maintains records and data pertaining to Property Operations. - Participates in the development and monitoring of budget analysis and capital plans. - Develops and monitors engineering supplies, parts, inventories, and administers the purchase order system. - Coordinates with outside contractors. - Responsible for correct use of office equipment, EMS systems and Life Safety Systems, (training will be provided).

JOB SUMMARY We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Valet Parker at the Boston Harbor Hotel, Boston’s only Forbes Five-Star waterfront hotel. This position is responsible to greet and welcome all guests and patrons in a courteous, professional and efficient manner and to assist with the transportation of luggage from the reception area to the guestrooms and vice versa.   CANDIDATE PROFILE   Experience: Must have at least (1) or more years of experience, with a combination of previous Guest Services experience in a Luxury Environment preferred.   KEY RESPONSIBILITIES The primary responsibilities for the Bellperson include the following but are not limited to: - Secure luggage from all incoming guests upon check in; obtain room key and escort guest to room. - Place luggage in respective areas in guestroom, i.e. on luggage rack, in closet etc.... - Assist all departing guests with luggage transport from guestroom to front entrance. - Familiarize all guests with room amenities including temperature control unit, remote controlled television, mini bar, etc. - Inform guests of all hotel facilities including the hours of operation of the restaurants, lounges, health club/spa and gift shop. - Ensure prompt professional response to all guest requests for service. - Store and retrieve luggage from bell closet as needed while regularly logging such activity. - Deliver all messages and mail to in house guests in a timely manner. - Deliver any miscellaneous items i.e. flowers, packages, brochures, etc.. to guestrooms, banquet rooms or hotel offices as directed. - Assist guests with directions and other information. - Assist and relieve concierge staff whenever needed.   JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Demonstrated ability to work cohesively with a team. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Must be familiar with the local area. - Ability to transport (pull, push) up to 50 lbs.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

We are currently seeking a part time Breakfast Attendant.  Candidates should possess an outgoing personality and love talking to people.    Will be responsible for: - Greeting all guests with a warm, welcome personality  - Service tables and help in the kitchen to prepare our complimentary breakfast buffet. - Clean/Sanitize each table, public spaces  - Stock/Replace any food items that are running low

Marriott Fort Lauderdale North is now managed by Pyramid Global Hospitality. We treat employees like family!   We are looking to hire immediately a Full Time Front Desk Agent with full charge hotel/Marriott experience.   Come join our growing team, park in a free covered parking garage, free lunch provided daily, hotel discounts and many other benefits.   Please apply today!  

The Cleveland Marriott Downtown at Key Tower is looking for an Assistant Executive Housekeeper to join our team! We’re looking for someone with a passion for hospitality, understands the importance of leadership and truly enjoys being a part of a team!   Managed by Pyramid Hotel Group, we offer: Competitive benefit packages including medical, dental, vision and ancillary coverages 401k with company match Company paid life insurance Paid time off Room Rate Discounts And more!     The Assistant Executive Housekeeper reports to the Executive Housekeeper and assists in the management of the department. This position requires a varied work schedule (evenings, nights, and weekends). Duties include: the coordinating & supervising of the housekeeping staff, ensuring that the guest rooms, hotel facilities, and public areas meet all standards related to comfort and aesthetics, assisting with scheduling, inspections, inventory control, and revenue forecasting and working closely with other departments.

We are seeking full-time Room Attendants who are flexible to work hours that include weekends and/ or holidays.    Candidates should be service minded, energetic and have the ability to work well in a team environment.    The Room Attendant must be open to all aspects of housekeeping.  Responsibilities include to clean and vacuum guest rooms; collect soiled linens for laundering, make beds, replenishes room supplies, empties trash, cleaning of some public spaces, special cleaning projects, houseperson and laundry duties and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.   Estamos buscando recamareras a tiempo completo, quien tengan un horario flexible incluyendo fines de semana y/o días festivos.   Las candidatas deben tener un enfoque en el servicio, ser energéticas y tener la habilidad de trabajar bien en equipo. Estar abierta a todos los aspectos de housekeeping. Responsabilidades incluyen limpieza de cuartos, de áreas públicas, proyectos especiales, houseperson y lavandería.       Sign On Bonus - $ 300- Sign On Bonus

The La Quinta Inn & Suites Detroit Metro Airport, professionally managed by Pyramid Global Hospitality, is currently looking for friendly, detail oriented housekeepers who love to clean and provide hospitality to our guests.     The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, makes beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality.

Pyramid Global Hospitality is looking for line cooks who are service minded, energetic, and detail oriented to join our team at our prestigious Holiday Inn Detroit Metro Airport location in Romulus!   Pyramid Global Hospitality offers: Paid time off 7 paid holidays Comprehensive benefit packages 401k with company match Room rate discounts All within a culture that cares for its team.   Responsibilities include: - Maintaining and setting up hotel outlet food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed - Maintain a clean and inviting environment for hotel and restaurant guests in accordance with the high-quality standards of Pyramid Global Hospitality.

Pyramid Global Hospitality is looking for housekeepers who are service minded, energetic, and detail oriented to join our team at our prestigious Detroit Metro Airport hotel locations in Romulus!   Pyramid Global Hospitality offers: Paid time off 7 paid holidays Comprehensive benefit packages 401k with company match Room rate discounts All within a culture that cares for its team.   Responsibilities include: - Clean and vacuum guest rooms - Collect soiled linens for laundering, make beds, replenish room supplies and empty trash. - Respond to guest needs - Maintain a clean environment for hotel guests in accordance with the high-quality standards of Pyramid Global Hospitality.

The Four Points by Sheraton Detroit Metro Airport, professionally managed by Pyramid Global Hospitality, is currently looking for friendly, detail oriented housekeepers who love to clean and provide hospitality to our guests.     The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, makes beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality.

Starting Hourly Rate - $17.50   We're looking for a Turndown Attendant to restock caddies,complete maid service upon request, answer all guest calls,maintain employee and guest dry cleaning. This position works in the laundry area; the Turndown Attendant will fold towels if needed. Must also service late check-outs.   Night Shift 4pm-11pm.

We are looking for a leader and someone passionate about the culinary arts to join our culinary team as a Sous Chef.  This individual must have experience working in a mid to high-volume professional kitchen in the areas of restaurants and banquets in a full-service hotel. A graduate in the culinary arts is a plus.  This individual must be creative, motivated, and a passionate hands-on leader in the kitchen!  Successful candidates for this role will have a track record of working with creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.  The Sous Chef will assist with planning and execution of the daily production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable competitive quality products. If you have a passion for the culinary arts and are looking to join a team where you can develop your skills, the skills of your team and grow a career, then we want you!   Responsibilities: - You will attract, retain, and motivate the best culinary talent - You will act in the absence of the executive chef to complete the daily ordering using the current par levels for all outlets, employee cafeteria and banquets. - You may be required to perform any function within the culinary department - You will conduct daily walk throughs of the kitchen, make recommendations for corrections, repairs, cleanliness concerns and improvements if needed. - You will conduct daily meetings with the team to ensure their preparation, communicating all pertinent information - You may attend weekly F&B meetings, BEO meetings, leadership meetings, monthly safety meeting and represent the culinary team in absence of the Executive Chef - You will be the example that the culinary team follows - You will have thorough knowledge of food allergens and handles any guest with food allergies with a high sense of urgency - You will work with the culinary team to ensure prep sheets are updated and being properly used daily - You will guide the nightly cleaning of all kitchen areas, follow up with pm stewarding crew to ensure dish area is clean and organized for the following days service - You will assist the Executive Chef in the creation, costing, and implementation of (seasonal) menus and special menus

Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a full time Security Officer to join our team!   We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - Tuition Reimbursement - 401K Match - Paid Time Off - Quarterly Bonus Program - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Security Officer will:   1. Patrols lobbies, corridors, guest rooms, and other hotel areas, confers with management, interviews guests and employees. 2. Interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, accidents, illness, violations of policies, and any other loss related event. 3. Patrols hotel areas to detect/report and/or control fires, unsafe conditions, and missing or inoperative safety equipment. 4. Warns or ejects troublemakers, and cautions careless persons. 5. Responds to, controls, provides and obtains assistance for victims of accidents and/or illness. Also reports on such in documentation. 6. Notifies staff of presence of persons with questionable reputations. 7. Assists management and law enforcement officers in emergency situations. 8. Controls all situations in a calm, professional, and hospitable manner. 9. Completes daily logs and incident reports. 10. Follows lost and found procedures. 11. Conducts daily key inventories and reports and variances. 12. Follows cab voucher procedures. 13. Enforces package pass procedures. 14. Responds to alarm notifications. 15. Assists with emergency/evacuation training and processes. 16. Other duties as required/assigned     Education and/or Experience: High School Diploma or GED. One year security experience, and/or three years military preferred. Language Skills: Must be able to communicate clearly with guests, customers, supervisor and fellow employees. Reasoning Ability: Must be able to use appropriate judgement in determining situations requiring immediate/emergency response and action. Certificates, Licenses, Registrations: Valid CPR certification. First Aid certification.     Hours: Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime.

The Home2 Suites Rock Hill is looking for an individual with a Great Yes I Can" CARING attitude to join our Housekeeping Team as a part time-time Public Area Attendant.  This individual will be responsible for the cleanliness of the public areas of our hotel.   All applicants must take the Gallup Assessment in order to receive an interview

We are seeking a full-time housekeeper. Candidates should be service minded, energetic and have the ability to work wellin a team environment. Responsibilities include general cleaning of hotel suites, cleaning of some public spaces, and special cleaning projects. (JOB LISTING WILL CLOSE IN 30 DAYS)

The Fairfield Inn & Suites Detroit Metro Airport Romulus, professionally managed by Pyramid Global Hospitality, is currently looking for friendly, detail oriented housekeepers who love to clean and provide hospitality to our guests.     The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, makes beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality.

The Wigwam has celebrated over a century of service as Phoenix’s most historic resort established in 1918.  We are currently seeking a Front Desk Agent to join our team in curating incredible, long-lasting memories with our guests and our team members…to continue to build upon our history and our legacy.   We are WIGWAM!   We are…    World-class Individuals  Generating  Warm  Authentic  Memories   We believe in a true Culture of CARE. That means we focus on caring for our employees, our guests and our community.   By joining The Wigwam you are also becoming part of the Pyramid Global Hospitality family of hotels. We have over 270 hotels worldwide and growing, including six hotels and resorts in the Phoenix area alone.   In fact, we are proud to say that we were recently recognized as 2021 Hotel of the Year by Pyramid Global Hospitality!   Over a quarter of our employees have been making history with us for 10 years or more! Come join our winning team and make a little history of your own!   We offer our employees the following amazing benefits: - Quarterly bonus program - One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry - Company paid life insurance - Company paid long term disability insurance - 401K with employer match - Paid Time Off - Free parking - Free meals - TRP incentive program - Tuition Reimbursement - Employee discounts on Golf, Tennis, Spa, Restaurants and Hotel Rooms around the world! The Front Desk Agent will:   - Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests’ accounts both at the time of registration and at checkout. Process payments for guests upon departure. - Manage daily paperwork, including but not limited to preparing for guest arrivals, managing their credit, and ensuring accuracy of registered guest information. - Handle guest concerns, alerting the proper departments of guest needs. Follow up with the guest and ensure satisfaction. - Maintain a house bank and make a deposit and accurate report of receipts daily - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents.

The SpringHill Suites Detroit Metro Airport, professionally managed by Pyramid Global Hospitality, is currently looking for detail oriented cleaning professionals to work in its housekeeping department.   The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality.

The Holiday Inn Express Romulus/Detroit Metro Airport, professionally managed by Pyramid Global Hospitality, is currently looking for detail oriented cleaning professionals to work in its housekeeping department.   The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality.