Pyramid Hotel Group

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Search Results Page 32 of 34

Hotel/Resort Name DoubleTree by Hilton Jacksonville Airport
Posted Date 2 months ago(4/22/2021 2:34 PM)
We are looking for a self-motivated, detail oriented, multi-tasker to join our Engineering departments as a Groundskeeper/General maintenance Worker! We have a very beautiful hotel and are committed to keeping it that way and the idea candidate will be responsible for making sure that happens! The Groundskeeper will be responsible for keeping the outdoor areas of the hotel clean from debris, pressure washing sidewalks, cleaning windows, mainting foliage, weeding, blowing parking lot, mulching. Candidate may also be responsible for routine maintenance of facility. If you have experience in landscaping and a strong attention to detail, you may be the perfect fit for this job.
Location
US-FL-Jacksonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Jacksonville Airport
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Hampton Inn Eau Claire Hotel
Posted Date 2 months ago(4/22/2021 2:34 PM)
The Hampton Inn in Eau Claire is looking for Housekeepers to join the team! The ideal candidate will have one year of hotel cleaning experience and must have the ability to work a flexible schedule including weekends and holiday's.   Housekeepers are responsible for the cleanliness, arrangement, and supply of guest rooms in an assigned area. Essential functions of the job include but are not limited to: *cleans and returns vacant dirty rooms to a vacant ready status and occupied dirty rooms to an occupied clean status. *Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and window coverings, floors and carpets. Will receive inspects by supervisor and must correct any deficiencies noted. *Keep cart stocked and organized. *Assist with special cleaning projects and in laundry when needed. *Complete maintenance requests as needed for items which need repair. *Timely report and return of Lost and Found items for proper processing. *Interact with guests in a friendly, courteous manger. Reports any guest issues to a supervisor immediately. *Has thorough knowledge of emergency and life safety procedures, and follows all key control procedures. *Performs all other duties deemed necessary by management.
Location
US-WI-Eau Claire
Location : Brand
Hilton - Hampton Inn
Location : Property Name Linked
Hampton Inn Eau Claire Hotel
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Boston Logan Airport Chelsea
Posted Date 2 months ago(4/22/2021 2:34 PM)
Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus.
Location
US-MA-Chelsea
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Boston Logan Airport Chelsea
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Temporary Full-Time
Hotel/Resort Name The Wigwam
Posted Date 2 months ago(4/22/2021 2:34 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking part time Pool Attendants to join our family!   We offer our part time employees the following benefits: - 401K Match - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Pool Attendant will:   - Maintain the pool area along with picking up towels and other garabge left in the pool area - Support the pool service staff as needed - Greet all guest in your section with towels and water - To complete setting up and breaking down of all service cabanas as designated by management. - Constant walk-through of pool area to make certain it is clean (no trash on the grounds) and tidy. - To ensure all pool chairs are in a clean and orderly fashion. - Inspect entire pool area replacing any missing items and/or repairing (when possible) any items needing attention. ( i.e. umbrellas, chairs, menu holders, flags).  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Seasonal
Hotel/Resort Name Clearwater Beach Marriott Suites on Sand Key
Posted Date 2 months ago(4/22/2021 2:34 PM)
We are looking for experienced Room Attendants to provide our guests with clean and well-maintained guestrooms.  The duties of the room attendant include cleaning bathrooms, living room, bedrooms, collecting soiled linens, making beds, refreshing room supplies, emptying trash, cleaning windows, etc.  The room attendant provides every hotel guest with a clean room to check-in to and continues to refresh the room throughout their stay.  Once the guest checks-out, the room attendant will refresh the entire room to make it ready for the next guest.  Room Attendants will also assist in delivering requested items to guest rooms.   All room attendants must have flexible schedule and weekend availability.    Previous room attendant experience is preferred.
Location
US-FL-Clearwater Beach
Location : Brand
Marriott
Location : Property Name Linked
Clearwater Beach Marriott Suites on Sand Key
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Clearwater Beach Marriott Suites on Sand Key
Posted Date 2 months ago(4/22/2021 2:34 PM)
We are looking for experienced Room Attendants to provide our guests with clean and well-maintained guestrooms.  The duties of the room attendant include cleaning bathrooms, living room, bedrooms, collecting soiled linens, making beds, refreshing room supplies, emptying trash, cleaning windows, etc.  The room attendant provides every hotel guest with a clean room to check-in to and continues to refresh the room throughout their stay.  Once the guest checks-out, the room attendant will refresh the entire room to make it ready for the next guest.  Room Attendants will also assist in delivering requested items to guest rooms.   All room attendants must have flexible schedule and weekend availability.    Previous room attendant experience is preferred.
Location
US-FL-Clearwater Beach
Location : Brand
Marriott
Location : Property Name Linked
Clearwater Beach Marriott Suites on Sand Key
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Seasonal
Hotel/Resort Name Austin Marriott North
Posted Date 2 months ago(4/22/2021 2:34 PM)
The Austin Marriott North in Round Rock looking for an experienced Room Attendants who is very detailed and available to work weekends. The Room Attendant cleans and vacuums guest rooms; collects soiled linens for laundering, makes beds, replenishes room supplies, empties trash and responds to guests housekeeping needs, while maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group. 
Location
US-TX-Round Rock
Location : Brand
Marriott
Location : Property Name Linked
Austin Marriott North
Company Name
Winegardner and Hammons Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 2 months ago(4/22/2021 2:34 PM)
What an exciting opportunity to be a Server at this 4 Star waterfront Beach Resort! We have prime slots available for a skilled and talented Server. This successful individual will have serving experience with outstanding guest service skills! Multi-tasking is critical while performing this coveted position! The Shores Resort & Spa has been awarded as one of the TOP 10 Best Places to Work in Volusia/Flagler County! Become one of our family and apply today! This opportunity doesn't come around very often here at the Shores, Apply Today and if you are hired you will find out why people don't leave!   This is a Full Time position which comes with outstanding benefits including Health Insurance, Paid Time Off, Paid Holidays and Company Contributory 401k Benefits!  In return we need someone that has open availability!    
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 1 day ago(6/17/2021 9:31 AM)
What an exciting opportunity to be a Bartender at this 4 Star Water Front Beach Resort!  We have prime slots available for a skilled and talented Bartender.  This successful individual will have bartending experience with outstanding guest service skills!  Multi-tasking is critical while performing this coveted position!  The Shores Resort & Spa has been awarded as one of the TOP 10 Best Places to Work in Volusia/Flagler County!  Become one of our family and apply today!  This opportunity doesn't come around very often here at the Shores, Apply Today and if you are hired you will find out why people don't leave!  
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Cleveland Downtown Hotel
Posted Date 2 months ago(4/22/2021 2:34 PM)
Pyramid Hotel Group is a fast-growing leader in hotel management and seeks a strong, high quality, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently searching for a General Manager for our high quality, full service downtown Cleveland, OH Hotel – One of the newest hotels to join the Pyramid Hotel Group Family! Conveniently located in the heart of downtown Cleveland within walking distance to all attractions and sports venues, our hotel boasts world class amenities combined with significant meeting space and multiple outlets, including fine dining.   Reporting to the Vice President of Operations, this is a highly empowering position requiring high energy and the ability to motivate, cultivate and mentor a high-performance team devoted to achieving the highest standards of guest satisfaction and exceptional service. Collaborative interaction with ownership also a must. We value forward thinking, progressive and creative personalities.   The General Manager is the director for the total operation of the hotel focusing on the following: - Drives revenue across all areas in hotel - Creates and implements a cohesive Hotel Marketing Plan including Direct Sales, Advertising, Marketing, Revenue Management, Ecommerce, Online Reputation Management, Hotel F&B and Hotel Programming - Ability to drive unique points of differentiation for outstanding guest experience - Strong food and beverage background and focus - Creates and implements a cohesive Hotel Business plan - Highly detailed with minimum of four-star service experience - Exceeds guest satisfaction benchmarks both internal and online - Drives associate experience and culture - Drives GOP, Flow thru and NOI per key - Enhances hotel service and product quality - Drives community relations - Collaborates weekly with ownership    
Location
US-Cleveland
Location : Property Name Linked
Cleveland Downtown Hotel
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name Renaissance Indianapolis North
Posted Date 2 months ago(4/22/2021 2:34 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process for our guests including confirmation of dates, room type, payment, and departure. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication.  - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. - Other duties as assigned by the supervisor  SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations.
Location
US-IN-Carmel
Location : Brand
Marriott - Renaissance
Location : Property Name Linked
Renaissance Indianapolis North
Company Name
Winegardner and Hammons Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Phelps - Residence Inn Cincinnati Downtown
Posted Date 2 months ago(4/22/2021 2:34 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with FOSSE systems is a plus but not required. 
Location
US-OH-Cincinnati
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Phelps - Residence Inn Cincinnati Downtown
Company Name
Winegardner and Hammons Hotel Group
Department
Front Office
Position Type
Regular Part-Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 4 weeks ago(5/21/2021 4:41 PM)
- JOB OVERVIEW:   To clean and maintain public areas to ensure the brand’s high standards of cleanliness. - ESSENTIAL JOB FUNCTIONS: - Greet guests immediately with a friendly sincere welcome - Clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents - Thoroughly dust all furniture, pictures, and shelves - Thoroughly clean and polish all metal and glass surfaces - Clean ashtrays, empty trash - Vacuum, sweep, mop on a daily basis - Assist with delivery of guest room amenities - Sign for room keys - Comply with attendance rules and be available to work on a regular basis
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hampton Inn Eau Claire Hotel
Posted Date 3 weeks ago(5/27/2021 9:13 AM)
Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently seeking a dynamic General Manager for one of the newest hotels to join the Pyramid Family, the Hampton Inn and Suites Eau Claire which hotel boasts 105 guest rooms and suites!   This is a highly empowering position requiring high energy and the ability to motivate, cultivate and mentor high performance teams devoted to achieving the highest standards of guest satisfaction and exceptional service.  We value forward thinking, progressive and creative personalities. We provide the resources, you provide the leadership, inspiration and results. The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. The General Manager: - Directs the total operation of the hotel to maintain established cost and quality standards - Drives associate experience - meets or exceeds employee satisfaction benchmarks - Achieves guests" satisfaction goals and ensures maintenance and security of the hotel's physical assets - Develops and updates the business plan for the hotel and monitors financial performance - Drives Revpar, Revpar index and Revenue per guest - Administers company policy and procedures - Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations" - Hands on leadership of team - Drives GOP, Flow thru and NOI per key    
Location
US-WI-Eau Claire
Location : Brand
Hilton - Hampton Inn
Location : Property Name Linked
Hampton Inn Eau Claire Hotel
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name Aloft Sarasota
Posted Date 2 months ago(4/22/2021 2:34 PM)
Aloft Sarasota is looking for talented people ready to deliver a twist in travel. Our talent naturally find opportunities to deliver, delight, and engage. Aloft talent take a fresh, energetic approach to everything in life.....and know how to juggle without dropping everything.   The w xyz and pool bartender not only mixes and mingles with customers but is savvy about drink preparation. The bartender provides customized beverage service to each w xyz and pool bar customer in a friendly, energetic and timely manner. Responsible for assuring the guest is having a great time and/or relaxing while at the bar. W xyz Talent is passionate about the guest service and possess the abilities to communicate effectively and multitask. The ideal Talent takes ownership of a situation and follows up on every request. They are always attentive and are committed to making w xyz and the pool bar an “experience” instead of just a drink.
Location
US-FL-Sarasota
Location : Property Name Linked
Aloft Sarasota
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Aloft Sarasota
Posted Date 2 months ago(4/22/2021 2:34 PM)
Aloft Sarasota - Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-FL-Sarasota
Location : Property Name Linked
Aloft Sarasota
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 7 months ago(11/30/2020 5:00 PM)
WOW, exciting Foot in the Door opportunity for a Guest Service professional.  Come and work at the beautiful and iconic Shores Resort where the people have voted us for the 2nd year in a row as one of the Top 10 Best Places to Work in all of Volusia County!  Starting pay at 12/hr. Apply today!   Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name JetBlue Lodge
Posted Date 8 months ago(10/29/2020 2:51 PM)
                                                                                                                                    Quality food preparation, production, and service for restaurants and related conference/banquet facilities.  Aid to provide development all culinary team; works closely with all line team members such as sous chefs, cooks of all levels and service team.     - Provide superior service to our guests (internal and external) at all times. - Produce all necessary food for operation as determined by culinary management. - Insure ordering of his/her station is adequate - Maintain the highest of quality in all aspects, from freshness of product to product presentation. - Insure cleanliness of the kitchen and to designated station. - Adhere to all professional appearance standards as established by culinary management. - Prepare a wide variety of complex dishes. - Comply with established health and safety procedures and codes. - The proper use operation and maintenance of all kitchen equipment. - The proper use of all production lists and control systems/activities. - Confer regularly with immediate supervisor and other company personnel to plan, coordinate and evaluate activities/services, exchange information, resolve issues. - Adhere to all standards and policies established by hotel management team            
Location
US-FL-Orlando
Location : Property Name Linked
JetBlue Lodge
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name Candlewood Suites East Lansing
Posted Date 2 months ago(4/22/2021 2:34 PM)
The Candlewood Suites is looking for a Front Desk Agent to join our team!   Primary responsibilities include: Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. Additional responsibilities include: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
Location
US-MI-Lansing
Location : Property Name Linked
Candlewood Suites East Lansing
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt Place Austin Arboretum
Posted Date 3 weeks ago(5/27/2021 6:47 PM)
$14 - $16 plus per hour for full time associates achieving great cleanliness scores and productivity.  Overall responsibilities; to ensure guest-rooms are cleaned to brand standards both in quality and quantity, each day.    Cleaning includes: - Changing linens and making beds. - Emptying trash - Cleaning bathroom; to include shower curtain, walls, mirrors, toilet and floor - Dusting room items, vacuuming floor, cleaning inside drawers, cleaning and checking under the bed.    Responsibilities may also include cleaning of public spaces, special cleaning projects and laundry.  
Location
US-TX-Austin
Location : Brand
Hyatt - Hyatt Place
Location : Property Name Linked
Hyatt Place Austin Arboretum
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time