Pyramid Global Hospitality

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Search Results Page 34 of 40

Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 4 months ago(9/20/2022 4:39 PM)
- Delivering exceptional service due to recipe knowledge and food preparation to ensure food looks appetizing. Preparing meals in a timely manner, while working on multiple orders simultaneously. Verify temperature of food, as hot or cold as needed, while maintaining the cleanliness of the kitchen, particularly the cooking area.
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 4 months ago(9/20/2022 4:32 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Fort Lauderdale Marriott North
Posted Date 1 month ago(12/21/2022 9:22 AM)
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor
Location
US-FL-Fort Lauderdale
Location : Brand
Marriott
Location : Property Name Linked
Fort Lauderdale Marriott North
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 4 months ago(10/18/2022 3:30 PM)
The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!   We are seeking a passionate hospitality professional for the position of Front Desk Agent at the Lytle Park Hotel. This Expert will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay, maintaining Five Star Service Standards at all times.   The primary responsibilities for the Front Desk Agent include but are not limited to:   - Greet customers immediately with a friendly and sincere welcome. - Use a positive and clear speaking voice, listen to and understand guest requests, and respond with the appropriate action and provide accurate information such as outlet hours and local attractions. - Be an expert of the property and of the local area. - Complete the registration process by inputting and retrieving information with routine efficiency from a computer system, confirming pertinent information including number of guests and room rate. - Promptly answer the telephone using positive and clear communication. - Input messages into the computer and update Guest profiles. - Retrieve messages and communicate the content to the guest. - Retrieve mail, small packages and facsimiles for customers as requested. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. - Take ownership of guest challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. - Plan and implement detailed steps by using experienced judgment and discretion. - Complete all other assignments, duties and tasks as assigned by the Front Desk Manager.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Department
Guest Services
Position Type
Regular Full Time
Hotel/Resort Name DoubleTree by Hilton Manchester Downtown
Posted Date 5 months ago(9/20/2022 3:15 PM)
We are looking for a highly motivated Banquet Server to join our team!  This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces. - Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables. - Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming. - Responsibilities also include cleaning of back hall and organizing of storerooms. - Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc. - Assists as needed with event room setup according to meal period and table needs - Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked - Serves food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen - Cleans and sanitizes tables and/or counters & seats after guests are finished - Explains how various menu items are prepared, cooking methods and ingredients - Takes into consideration any special request and dietary issues made by the guest - Provides general property information Offers warm and sincere welcome/farewell for all guests - Interacts with staff in a professional manner, assisting other departments with necessary information - Ensures final quality check on food and beverage items prior to serving guests - Monitors assigned tables for customer satisfaction, quality and additional service - Addresses any guest issue promptly and with high concern - Provides assistance to other event and restaurant staff as needed - Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
Location
US-NH-Manchester
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Manchester Downtown
Department
Banquets
Position Type
On Call
Hotel/Resort Name La Quinta Inn & Suites Detroit Metro Airport
Posted Date 5 months ago(9/16/2022 8:50 AM)
Pyramid Global Hospitality is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently searching for a dynamic, hands-on Assistant General Manager for one of the newest hotels to join the Pyramid Global Hospitality family, La Quinta Inn & Suites by Wyndham Detroit Metro Airport.   This is a highly empowering position requiring high energy and the ability to motivate, cultivate and mentor high performance teams devoted to achieving the highest standards of guest satisfaction and exceptional service.  We value forward thinking, progressive and creative personalities. We provide the resources, you provide the leadership, inspiration and results.   Reporting to the General Manager, the Assistant General Manager will direct and coordinate activities of the hotel to obtain optimum efficiency and economy of operations and maximize its full potential with a balanced focus on people, product and profit.   The Assistant General Manager will - Supervise all operations department leaders and staff - Maintain positive relations with staff through timely complete communication of all items concerning their areas of supervision individually and a department as a whole. - Analyze with each department leader their goals identified and the action steps to achieve them within the identified length of time. - Monitor progress on a set schedule and report achievements and problem areas to the General Manager, their effect on profitability and stability of hotel operations. - Ensure a positive guest experience through quality and safety of the hotel product.
Location
US-MI-Romulus
Location : Property Name Linked
La Quinta Inn & Suites Detroit Metro Airport
Department
Hotel Operations
Position Type
Regular Full Time
Hotel/Resort Name The Wigwam
Posted Date 5 months ago(9/15/2022 5:48 PM)
The Wigwam has celebrated over a century of service as Phoenix’s most historic resort established in 1918.  We are currently seeking a Public Area Attendant to join our team in curating incredible, long-lasting memories with our guests and our team members…to continue to build upon our history and our legacy.   We are WIGWAM!   We are…    World-class Individuals  Generating  Warm  Authentic  Memories   We believe in a true Culture of CARE. That means we focus on caring for our employees, our guests and our community.   By joining The Wigwam you are also becoming part of the Pyramid Global Hospitality family of hotels. We have over 270 hotels worldwide and growing, including six hotels and resorts in the Phoenix area alone.   In fact, we are proud to say that we were recently recognized as 2021Hotel of the Year by Pyramid Global Hospitality!   Over a quarter of our employees have been making history with us for 10 years or more! Come join our winning team and make a little history of your own!   We offer our employees the following amazing benefits: - Quarterly bonus program - One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry - Company paid life insurance - Company paid long term disability insurance - 401K with employer match - Paid Time Off - Free parking - Free meals - TRP incentive program - Tuition Reimbursement - Employee discounts on Golf, Tennis, Spa, Restaurants and Hotel Rooms around the world!   The Public Area Attendant will be responsible for: - Cleaning interior and exterior public areas of the resort - Using radio for communication - Completing other duties as assigned        
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 4 months ago(10/6/2022 11:59 AM)
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen. - Pickup clean linen and refill the par stock of linen on each floor pantry. - Deliver towels, cribs, cots and other items to the guest rooms on requests. - Perform duties of room attendant when necessary. - Refill the par stock of guest amenities and supplies on each floor pantry. - Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms. - Clean all public areas in the prescribed manner while following department standard operating procedures. - Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner. - Always respond in a friendly, helpful manner to guests and other team members.
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 4 months ago(10/6/2022 11:58 AM)
We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.  If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. - If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel - You will be escorting and orienting the guest to the front desk for check-in. - You will park and retrieve guests vehicles as requested - Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. - You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. - Assist lobby attendant in keeping entrance area clean and organized - "Be the difference" with all guest and employees and do more than just “the norm".
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Guest Services
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 4 months ago(10/6/2022 11:57 AM)
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name The Wigwam
Posted Date 5 months ago(9/12/2022 8:01 PM)
The Wigwam has celebrated over a century of service as Phoenix’s most historic resort established in 1918.  We are currently seeking a bartender to join out Banquet team in curating incredible, long-lasting memories with our guests and our team members…to continue to build upon our history and our legacy.   We are WIGWAM!   We are…    World-class Individuals  Generating  Warm  Authentic  Memories   We believe in a true Culture of CARE. That means we focus on caring for our employees, our guests and our community.   By joining The Wigwam you are also becoming part of the Pyramid Global Hospitality family of hotels. We have over 270 hotels worldwide and growing, including six hotels and resorts in the Phoenix area alone.   In fact, we are proud to say that we were recently recognized as 2021Hotel of the Year by Pyramid Global Hospitality!   Over a quarter of our employees have been making history with us for 10 years or more! Come join our winning team and make a little history of your own!   We offer our employees the following amazing benefits: - Quarterly bonus program - One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry - Company paid life insurance - Company paid long term disability insurance - 401K with employer match - Paid Time Off - Free parking - Free meals - TRP incentive program - Tuition Reimbursement - Employee discounts on Golf, Tennis, Spa, Restaurants and Hotel Rooms around the world!   ESSENTIAL FUNCTIONS:   - Anticipate guests’ needs, respond promptly and acknowledge all guests. - Maintain positive guest relations at all times. - Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain complete knowledge of service requirements for assigned function: - Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, and/or intoxicated persons - Maintain complete knowledge of P.O.S. and manual systems. - Complete pre-function side work: - Complete closing side duties - Complete other duties as required or assigned  
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Department
Banquets
Position Type
Regular Part Time
Hotel/Resort Name The Wigwam
Posted Date 5 months ago(9/12/2022 1:29 PM)
New highly competitive rates! The Wigwam has celebrated over a century of service as Phoenix’s most historic resort established in 1918.  We are currently seeking Culinary professionals to join our team in curating incredible, long-lasting memories with our guests and our team members…to continue to build upon our history and our legacy.   We are WIGWAM! We are…    World-class Individuals  Generating  Warm  Authentic  Memories   We believe in a true Culture of CARE. That means we focus on caring for our employees, our guests and our community.   By joining The Wigwam you are also becoming part of the Pyramid Global Hospitality family of hotels. We have over 270 hotels worldwide and growing, including six hotels and resorts in the Phoenix area alone.   In fact, we are proud to say that we were recently recognized as 2021Hotel of the Year by Pyramid Global Hospitality!   Over a quarter of our employees have been making history with us for 10 years or more! Come join our winning team and make a little history of your own!   We offer our employees the following amazing benefits: - Quarterly bonus program - One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry - Company paid life insurance - Company paid long term disability insurance - 401K with employer match - Paid Time Off - Free parking - Free meals - TRP incentive program - Tuition Reimbursement - Employee discounts on Golf, Tennis, Spa, Restaurants and Hotel Rooms around the world! The Garde Manger will... - Prepare food items using a quality predetermined method in a timely and consistent manner. - Practice sanitation and safety daily to ensure total customer satisfaction. - Assist with other tasks and duties as assigned
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name Pyramid Global Hospitality - Corporate Offices
Posted Date 5 months ago(9/9/2022 5:01 PM)
Come be a part of our immersive CARE culture!   Pyramid Global Hospitality welcomes university students of all academic years to join us in our BRAND NEW Intership program!   The Pyramid Global Internship Program is designed to help kickstart your career growth where you'll have an opportunity to be part of one of the world's industry leading organizations and build upon the skills you are learning or have leared in school by traslating them to real-life scenarios within the hospitality industry.   The internship will be customized on a student-by-student basis at any one of our national hotels that best suit your location, and will last roughly 3 months.    During the customized 3 month program, students will be placed with an internship focus in their area of interest.    Once placed, participants will gain exposure to the daily operations of hotel and/or restaurant operations. You'll have an opportunity to foster long-term and long-reaching relationships, both with guests, and hotel leadership alike.   Additionally, interns will be on the fast track to participate in our Leader in Training program upon graduation from University. To learn more about our Leader in Training program, click here: Leader in Training Program Information   The internship is paid, and compensation rate will depend on the location as well as the individual property. In some cases, housing may be available.   Come be part of the pioneering team in this BRAND NEW program and see what it could mean for you and your career!!    
Location
US-MA-Boston
Location : Property Name Linked
Pyramid Global Hospitality - Corporate Offices
Department
Task Force
Position Type
Intern
Hotel/Resort Name Hyatt Place / Hyatt House Charleston Historic District
Posted Date 3 days ago(2/1/2023 3:42 PM)
$750 Sign On Bonus After 30 days!   We're looking for a capable, committed Maintenance Technician who will plan an important role in keeping our hotel functioning to the high quality standards of the Pyramid Hotel Group.   The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs To quality, you must have previous engineering experience.   We offer our associates the following incredible benefits:   - $750 Sign-On Bonus: $125 after 30 Days, $225 after 60 Days, $400 after 90 Days. - Associate Referral Bonus - Quarterly Bonus Program - Paid Time Off (PTO) for all Full Time associates - PTO Rollover - PTO Cash Out Option - Selected Charleston Discount Attraction Tickets - & so much more  
Location
US-SC-Charleston
Location : Property Name Linked
Hyatt Place / Hyatt House Charleston Historic District
Department
Engineering
Position Type
Regular Full Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 5 months ago(9/8/2022 1:16 AM)
  Join the Residence Inn by Marriott Berkeley!   We are seeking Front Desk Agents. Hourly Rate of Pay - $19.50   Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, offers guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.   We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!   The Residence Inn by Marriott Berkeley embraces its employees through a culture of CARE, focused on giving respect, offering support and providing rewards.   We offer our employees the following benefits: - Free AC Transit Passes! - Free Employee Meal Plan! - Quarterly Bonus Program! - Comprehensive employee benefit/insurance programs! - Company Paid Life & AD&D Insurance! - 401K with Employer Match! - Paid Time Off! - Tuition Reimbursement! - Holiday Pay! - Travel Discounts with Marriott brand & Pyramid Hotel Group properties!   Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Embassy Suites Boston Marlborough
Posted Date 5 months ago(9/7/2022 3:18 PM)
About Us: At the Embassy Suites by Hilton Boston Marlborough we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at Embassy Suites by Hilton Boston Marlborough can mean for you!   Embassy Suites by Hilton Boston Marlborough boasts 230 rooms, 3,500 sq ft of event space, restaurant, and bar.   We are currently looking for a AM Restaurant Supervisor.   
Location
US-MA-Marlborough
Location : Property Name Linked
Embassy Suites Boston Marlborough
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Best Western Plus Cimarron Hotel & Suites
Posted Date 5 months ago(9/7/2022 10:28 AM)
We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-OK-Stillwater
Location : Property Name Linked
Best Western Plus Cimarron Hotel & Suites
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 5 months ago(9/6/2022 10:46 AM)
At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, you cannot miss the opportunity to be part of a growing team!   What sets us apart? Our culture, benefit including 401k with a company match, Room discounts at over 200 PGH properties, and high starting wages. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Hanover Inn Dartmouth can mean for you!   We are looking for part time Dishwashers to join our family who is passionate about customer service and ensuring our guests are having a wonderful experience. We are looking for a dedicated, hard-working person who is driven by making a difference.   Part Time Dishwasher start at $17per hour.  You will maintain a clean and sanitized work areas to include kitchen equipment, and utensils, wash dishes, worktable, walls, and vent hoods. Sweep and mop floors, empty trash and other duties as assigned.  
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Stewarding
Position Type
Regular Part Time
Hotel/Resort Name Pittsburgh Airport Marriott
Posted Date 5 months ago(8/31/2022 2:48 PM)
Can you can carry a tray full of drinks in one hand, and remember the usual" drink of your regular customers? Do you sense the correct times to chat with your guests when they are talkative or when to leave them alone when they want privacy? Are you able to stand and walk the entire shift? Are you a perpetually smiling person with a "can-do" spirit
Location
US-PA-Coraopolis
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Airport Marriott
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Hilton Birmingham at UAB
Posted Date 5 months ago(8/31/2022 1:37 PM)
VAN DRIVER/BELLMAN    Responsible for shuttle service and luggage assistance for all guests while providing guests with personalized service in order to achieve our goal for the best arrival and departure experience in Birmingham hospitality.    Essential Functions: - Assist incoming and outgoing guests with baggage, boxes, equipment, etc. (able to move items weighing up to 50 pounds) - Explain services and facilities of hotel, hours of operation, and location of banquet functions - Answer questions about local areas of interest, and assists incoming and outgoing guests with transportation needs to the local airport, local area attractions, restaurants, etc. - Deliver guest laundry/dry cleaning, as well as requested supplies and amenities - Assist in maintaining cleanliness of parking lots, ash urns, and public areas as needed; keeps bell closet and back of Front Desk area organized - Notifiy supervisor of any potential guest challenges or concerns - Have a thorough knowledge of emergency and life safety procedures - Follow all key control procedures - Maintai an acceptable driving record meeting company standards - Other duties as assigned      
Location
US-AL-Birmingham
Location : Brand
Hilton
Location : Property Name Linked
Hilton Birmingham at UAB
Department
Guest Services
Position Type
Regular Full Time