Pyramid Global Hospitality

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Search Results Page 36 of 44

Hotel/Resort Name DoubleTree by Hilton Denver Central Park
Posted Date 4 months ago(8/9/2022 2:20 PM)
Must be flexible to work weekends, holidays, days/evenings. Requirements: Operates dishwasher to properly cleans all dishes and cooking utensils used in the kitchens, restaurants and banquets. Scrubs pots. Re-stocks all supplies in the assigned areas. General kitchen cleaning duties including the cleaning and mopping of kitchen floors and trash removal. - Washes dishes and other cooking utensils. Restocks all clean glasses, silverware and plates. -Performs general cleaning in order to stay in compliance with the Health department -Puts away food stock, and dry goods in their proper location, rotating “first in”, “first out” -Removes the trash from all containers, taking it to the dumpster located on the loading dock. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. -Perform general/routine cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards. -Perform other duties as requested, such as cleaning up unexpected spills or executing special guest requests. PHYSICAL REQUIREMENTS: -Maintain kitchen work areas, equipment, and utensils in a clean and orderly manner. Sweep and mop floors; wash dishes, worktable, walls, vent hoods. Empty trash and other duties as required.
Location
US-CO-Denver
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Denver Central Park
Department
Stewarding
Position Type
Regular Part Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 2 months ago(10/14/2022 4:40 PM)
Come join the food and beverage team at the AC Hotel at the Banks! We are a fast-paced, high energy, and exciting hotel in the heart of downtown Cincinnati.  The AC Hotel is looking for candidates to join our Lounge bartending team. The Lounge Bar at The AC Hotel at the Banks offers both local draft beers and craft cocktails designed to fully immerse guests and visitors of the hotel into all that Cincinnati has to offer.  The Louunge Bartender will be trained in the AC Hotel brand standards in order to best serve our guests.    Join come our dynamic team and become part of the AC Hotel family of employees!   
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Cleveland Marriott Downtown at Key Tower
Posted Date 4 months ago(8/5/2022 8:10 AM)
The Cleveland Marriott Downtown at Key Tower is looking for an experienced Bellperson to heighten our guest experience.  Responsibilities include but are not limited to: - Greeting guests promptly and professionally. - Assisting guests with luggage to and from guest rooms.  - Providing exceptional guest service for all customer needs.  This is a weekend position. 
Location
US-OH-Cleveland
Location : Brand
Marriott
Location : Property Name Linked
Cleveland Marriott Downtown at Key Tower
Department
Guest Services
Position Type
Regular Part Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 2 months ago(9/19/2022 5:27 PM)
We're looking for a skilled, detail-oriented Pool Technician. - Must have pool maintenance experience. - CPO license not needed, will train to obtain license in the future. - Knowledge of pumps, motors and related equipment necessary. - Needs to be familiar with pool chemistry and equipment calibration. - This is an early morning shift, five days a week. - Must be availabe for weekends and holiday work. - Schedule will flex around seasons and business. - This is a permanent position with benefits. - Basic electrical and mechanical skills necessary. - Must be good with people, friendly and neat in appearance. - Pay will commensurate with experience.
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Department
Engineering
Position Type
Regular Full Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 4 months ago(8/3/2022 7:02 PM)
POSITION PURPOSE To manually set up, break down, and service all meeting rooms in accordance with Pyramid Hotel Grouphigh standards of quality. To collect all service ware and allocate in accordance with event order to supply function.   ESSENTIAL FUNCTIONS: Communicate with supervisor throughout shift to be aware of the work. Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms with clean glasses and fresh water. Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. Replenish beverages as necessary, and check with guests for overall satisfaction. Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Anticipate equipment needs from event orders and count same. Mandatory attendance for monthly departmental meetings. Practice Teamwork" and "Clean as you Go" policies. Other: Regular attendance in conformance with the standards which may be established by Pyramid Hotel Groups from time to time.
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Department
Banquets
Position Type
Regular Part Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 4 months ago(8/3/2022 4:00 PM)
- Delivering exceptional service due to recipe knowledge and food preparation to ensure food looks appetizing. Preparing meals in a timely manner, while working on multiple orders simultaneously. Verify temperature of food, as hot or cold as needed, while maintaining the cleanliness of the kitchen, particularly the cooking area.
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name The Phelps - Residence Inn Cincinnati Downtown
Posted Date 2 weeks ago(11/14/2022 12:26 PM)
The Phelps Residence Inn in Downtown Cincinnati is Seeking a skilled Sous Chef ready to work alongside our great Executive Chef!!   Responsibilities: - Manage production, preparation and presentation of all food. - Manage P&L costs - Train all stations in a kitchen with new hires A successful Executive Sous Chef is a strong communicator, organized and showcases in-depth knowledge of various cuisines, stations on the line, cooking styles, ingredients, equipment and processes. We hope that you’re a operationally creative professional with strong leadership and management experience looking to share their passion for food by delivering an experience through the dishes they create.   Main Duties: - Lead by example and alongside the Executive Chef to deliver effective and efficient dining experiences by overseeing the back of house (BOH) operation, staffing, food production, accommodating special request, dietary restrictions and following allergy procedure - Maintain Health and Safety standards set by Soho House, local and regional government - Establish professional relationships with the team and provide educational opportunities to teach and develop skills and on other areas of the business - Influence process to run an effective and efficient kitchen while maintaining the highest food quality and controls for all dishes served - Assist in staff schedules, kitchen set up / break down, production, prep is completed and staff wear proper uniform as well as assist in disciplinary procedures when applicable - Instill teamwork and synergy exists between the front and back of house staff through proper communication and delegate tasks and staff tasks to ensure smooth service and kitchen operations - Supervise and prep for banquet functions  ***All managers here at The Phelps receive garage praking behind the building!
Location
US-OH-Cincinnati
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Phelps - Residence Inn Cincinnati Downtown
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name DoubleTree by Hilton Hotel Denver
Posted Date 4 months ago(8/3/2022 11:37 AM)
Elevate Your Career by joining the DoubleTree Denver Family!    At the DoubleTree Hotel by Hilton Denver we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.     We offer all of our employees the following benefits:   - Highly competitive wages - Free Parking - Free Ecopass/RTD Pass - Hotel room discounts and travel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels - 401K Plan with Employer Match   Additionally, we offer our full-time employees the following benefits: - Paid Time Off (PTO) - Unlimited Paid Time Off (PTO) rollover - Paid Time Off (PTO) cash out options - Comprehensive employee benefit/insurance programs - Company paid life and AD&D insurance - Tuition reimbursement - Paid Time Off with unlimited PTO rollover and PTO cash out options - 7 Paid Holidays     If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Denver with Pyramid Hotel Group can mean for you!     The DoubleTree by Hilton Denver is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA At this time, we are seeking a On Call Banquet Bartender  $12.85 an hour to join our team.       POSITION PURPOSE: To serve beverages and/or food to the guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge. ESSENTIAL FUNCTIONS: Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks suing standard ingredient recipes and practicing prudent portion control. Attends monthly departmental meetings. Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served. Practice "Teamwork" and "Clean as you Go" policies. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks up and stores all beverage, food and other equipment items, deposits cash drops and secures bank. All Bartenders must successfully complete T.I.P.S. Training. Responsible for sanitation in and around the bar area. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Performs general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards. Perform other duties and responsibilities as requested eg., special guest requests. Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed. Other duties as assigned such as assisting security with disorderly guests. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical and computer skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to transport up to 125 lbs. on a regular basis. Ability to read, speak and understand the English language in order to communicate with guests and take orders. Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. Ability to work stand and work in confined spaces for long periods of time. QUALIFICATION STANDARDS Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred. Experience: Bartending experience required. Licenses or certificates: Ability to obtain any government required license or certificate. Grooming: All employees must maintain a neat, clean and well groomed appearance (specific standards available).  
Location
US-CO-Denver
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Denver
Department
Banquets
Position Type
On Call
Hotel/Resort Name Colorado Springs Marriott
Posted Date 4 weeks ago(11/4/2022 7:17 PM)
HOUSEKEEPING HOUSEPERSON  $14.25-15.25/hour with $1,000 Sign On Bonus After 90 days!   Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of Pikes Peak.   We offer our associates the following incredible benefits: - $1,000 Sign-On Bonus: $250 after 30 Days, $250 after 60 days, $500 after 90 days - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Complimentary Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available SUMMARY   The Housekeeping Houseperson is primarily responsible for maintaining common areas within the hotel for cleanliness, appearance, and repairs. S/He will promote a safe working environment and quality service to achieve maximum guest satisfaction. The House Attendant will work with supervisors, inspectors, and other members of the housekeeping team to ensure maximum efficiency.   ESSENTIAL FUNCTIONS   - Receive assignments, priority requests, keys and supplies from Housekeeping management. Review assignments, retrieve and stock caddie/cart to ensure all supplies are available to properly clean.  Turn in keys, properly store and secure caddie/cart and unused supplies at end of shift. - Walk all assigned spaces at beginning and end of shift. Remove newspapers, service trays, empty ash receptacles, remove trash and/or linens and note any areas that require immediate cleaning. - Clean public areas in accordance with policies, procedures and brand standards. Clean hallways, elevators, service areas, stairwells, etc. Perform quality check on public space televisions, telephones and lamps. - Remove soiled linen, towels and trash and place in appropriate locations in the prescribed manner. - Assist housekeepers with portable refrigerators, rollaway beds, cribs etc. as needed. - Proper use of cleaning equipment and supplies. - Respond to and resolve housekeeping requests and complaints by guests. - Prompt reports to management of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards. - Prompt turn in to housekeeping management of all articles left in public spaces for entry into Lost and Found. - On time and at work when scheduled and in proper uniform. - Attend department meetings as scheduled. - Consistent professional and positive attitude and actions when communicating with guests and associates. - Report incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken. - Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.  Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.  Check with manager/supervisor before leaving work area for any reason. - Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. - Any other duties / tasks as requested by management.
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Colorado Springs Marriott
Posted Date 4 weeks ago(11/2/2022 6:42 PM)
HOUSEKEEPER/ROOM ATTENDANT WAGE: $16.50/hour   Elevate your career to new heights and join our team at the Colorado Springs Marriott.  The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of Pikes Peak.   We offer our associates the following incredible benefits: - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 5 Sick Days - 7 Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Complimentary Meal Program - Tuition Reimbursement - Marriott Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities SUMMARY   The Housekeeper/Room Attendant is primarily responsible for guaranteeing cleanliness, supplying room amenities, and ensuring the comfort of guest room accommodations. S/He will clean and service assigned rooms or areas in a timely and organized manner according to hotel standards, service sequence, and inspection checklists to meet or exceed guest expectations.   ESSENTIAL FUNCTIONS - Receive room assignments, priority room requests, keys and supplies from Housekeeping management. Review room assignments, retrieve and stock caddie/cart to ensure all supplies, linen and amenities are available to properly clean guest rooms.  Review list for any special requests.   Turn in keys, properly store and secure caddie/cart and unused supplies at end of shift. - Clean and stock guest rooms with appropriate supplies in accordance with policies, procedures and brand standards. Change linens and towels, make beds, scrub bathroom, vacuum, mop, dust, wash windows, mirrors and walls, remove trash, place amenities, etc.  Perform quality check on the television, telephone, heating/air conditioning, and lights. - Appropriate and proper use of cleaning equipment and supplies. - Prompt reports to housekeeping management of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards. - Prompt turn in to housekeeping management of all articles left in guest rooms after checkout for entry into Lost and Found. - Perform duties of Lobby Attendant, Turndown Attendant or Laundry Attendant as assigned. - On time and at work when scheduled and in proper uniform. - Consistent professional and positive attitude and actions when communicating with guests and associates. - Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective action may be taken.Any other tasks / duties as requested by management.
Location
US-CO-Colorado Springs
Location : Brand
Marriott
Location : Property Name Linked
Colorado Springs Marriott
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Clearwater Beach Marriott Suites on Sand Key
Posted Date 4 months ago(8/2/2022 4:21 PM)
At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the bay area. What sets us apart? Our culture, full benefit plans, including 401k with a company match, and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global at the Clearwater Beach Marriott Suites on Sand Key can mean for you!   We are looking for a professional On-Call Massage Therapist to join our amazing team at Antonio's Salon and Day Spa to service guests who are staying on property, joining us for conferences, weddings, or group events, and/or live in the community. Qualified candidates will be licensed in Florida.   Responsibilities: - Perform massages and body treatments on guests using professional, best practice techniques - Maintain inventory of products necessary to perform massages and body treatments - Maintain a neat and orderly work area consistent with the high standards of Marriott and Pyramid Global - Assist in the spa as needed - Answer questions related to services performed and products used - High level of customer service and professionalism
Location
US-FL-Clearwater Beach
Location : Brand
Marriott
Location : Property Name Linked
Clearwater Beach Marriott Suites on Sand Key
Department
Spa
Position Type
On Call
Hotel/Resort Name Clearwater Beach Marriott Suites on Sand Key
Posted Date 4 months ago(8/2/2022 4:18 PM)
At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the bay area. What sets us apart? Our culture, full benefit plans, including 401k with a company match, and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Clearwater Beach Marriott Suites on Sand Key can mean for you!   We are looking for a professional Front Desk Supervisor to oversee all front office functions including bell staff, at your service, guest services/front desk and concierge. Our Front Desk Supervisor is a leader at Marriott Suites Clearwater Beach at Sand Key and enjoys leading with enthusiasm expressing a deep passion for enhancing the guest experience and problem solving.   The Front Desk Supervisor works with the Front Office Manager and team members to successfully execute all front office operations including the guest arrival and departure experience striving to continually improve guest and associate satisfaction and maximize the financial performance of the department.   Responsibilities - Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention. - Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Improving Service - Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members. - Achieving/Exceeding Goals - Achieving and exceeding goals including performance goals, budget goals, team goals, etc. - Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. - Ensuring a safe and healthy environment for our team members and guests following all hotel policies and procedures
Location
US-FL-Clearwater Beach
Location : Brand
Marriott
Location : Property Name Linked
Clearwater Beach Marriott Suites on Sand Key
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Marriott Saddle Brook
Posted Date 4 months ago(8/2/2022 1:38 PM)
The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, coach, counsel, & discipline staff members. - Maintain a regularly scheduled cleaning program. - Prepare weekly schedule. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.
Location
US-NJ-Saddle Brook
Location : Brand
Marriott
Location : Property Name Linked
Marriott Saddle Brook
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 4 months ago(8/1/2022 4:21 PM)
At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, you can’t miss the opportunity to be part of a growing team!What sets us apart? Our culture, full benefit plans, including 401k with a company match, and high starting wages with shift differential pay and increase after 90 days! We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Hanover Inn Dartmouth can mean for you! We are looking for a Guest Service Agent to join our family who is passionate about customer service and ensuring our guests are having a wonderful experience. We are looking for a dedicated, hard-working person who is driven by making a difference!     - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Pyramid Global Hospitality - Corporate Offices
Posted Date 4 months ago(7/28/2022 1:01 PM)
Hotel Investment & Acquisitions Analyst Pyramid Global is seeking to add a full-time Hotel Investment & Acquisitions Analyst to its Business Development Team in the Spring of 2023.   The ideal candidate will be heading into their senior year of undergraduate education, with an anticipated start date following graduation next spring.   Pyramid will be aggressively seeking new business opportunities and will require a skilled, high-energy analyst to support the initiative. The candidate will report directly to the Director of Acquisitions & Business Development and will be actively involved in the diligence and underwriting of new investment opportunities.   Responsibilities - Develop financial modeling of new acquisitions, development, and management opportunities across all Hotel and Resort property types - Prepare detailed market due diligence and research, including supply/demand fundamentals, economic trends, and comparable sales, etc. - Manage a detailed pipeline of potential new business to be reviewed on a weekly basis - Produce written materials and analysis for memos and presentations - Deal-level support to investment and operations teams on live transactions - Perform other ad-hoc analyses as assigned
Location
US-MA-Boston
Location : Property Name Linked
Pyramid Global Hospitality - Corporate Offices
Department
Business Development
Position Type
Regular Full Time
Hotel/Resort Name Renaissance Indianapolis North
Posted Date 4 months ago(7/26/2022 2:10 PM)
$16/hour $500 Sign on Bonus ($250 paid after 30 and 90 days) Quarterly and Attendance bonuses available   We're looking for a capable, committed Maintenance Technician who will plan an important role in keeping our hotel functioning to the high quality standards of the Pyramid Global Hospitality.   The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility
Location
US-IN-Carmel
Location : Brand
Marriott - Renaissance
Location : Property Name Linked
Renaissance Indianapolis North
Department
Engineering
Position Type
Regular Full Time
Hotel/Resort Name DoubleTree by Hilton Denver Central Park
Posted Date 4 months ago(7/26/2022 12:17 PM)
We're looking for a qualified Laundry Attendant who will assurethe proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist other positions in department as needed or as directed by immediate supervisor.
Location
US-CO-Denver
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Denver Central Park
Department
Housekeeping
Position Type
Regular Part Time
Hotel/Resort Name DoubleTree by Hilton Denver Central Park
Posted Date 4 months ago(7/26/2022 12:15 PM)
We're looking for a qualified Laundry Attendant who will assurethe proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist other positions in department as needed or as directed by immediate supervisor.
Location
US-CO-Denver
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Denver Central Park
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name DoubleTree by Hilton Denver Central Park
Posted Date 4 months ago(7/26/2022 12:13 PM)
Elevate Your Career by joining the DoubleTree Denver Central Park Family!    At the DoubleTree Hotel  Denver Central Park we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.   We offer all of our employees the following benefits:   Highly competitive wages - Bonus opportunities for ALL EMPLOYEES - Free Parking - Free Ecopass/RTD Pass - Hotel room discounts and travel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels - 401K Plan with Employer Match  Additionally, we offer our full-time employees the following benefits: - Paid Time Off (PTO) - Unlimited Paid Time Off (PTO) rollover - Paid Time Off (PTO) cash out options - Comprehensive employee benefit/insurance programs - Company paid life and AD&D insurance - Tuition reimbursement - 7 Paid Holidays  If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree Hotel DenverCentral Park with Pyramid Hotel Group can mean for you!   The DoubleTree by Hilton Denver Central Park is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA    POSITION SUMMARY: Responsible for performing and keeping up with our grounds, turf and Hotel ground maintenance . DUTIES & RESPONSIBILITIES: - Perform turf and maintain grounds such as shovel snow when needed, pick up trash, and Other responsibilities as assigned. - Assist with cleanup and maintenance of tools, equipment and the shop work area. JOB REQUIREMENTS: - Skills and knowledge to perform routine manual and physical task regularly. - Self-motivated with the ability to work in a team environment. - Exceptional organizational skills and consistent punctuality. - Ability to operate grounds equipment. - Must be able to lift and move up to 50 pounds routinely with regular exposure to the outdoors and occasional extreme weather conditions . WORKING CONDITIONS/WORK SCHEDULE: - Must have a flexible schedule to include weekdays, weeknights, holidays and weekends.
Location
US-CO-Denver
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Denver Central Park
Department
Engineering
Position Type
Regular Full Time
Hotel/Resort Name Boston Harbor Hotel
Posted Date 4 months ago(7/22/2022 4:35 PM)
BOSTON HARBOR HOTEL   JOB SUMMARY   The Night Auditor is responsible for performing close of day reports, and audits for the hotel Front Office. This position will account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts and running and distributing daily reports. The Night Auditor will also function as the primary contact for guests upon arrival and departure between the hours of 11 PM and 7 AM, by greeting guests at the Front Desk and processing check-in and check-out transactions.   CANDIDATE PROFILE   Education: Bachelor’s degree, preferably specializing in Hospitality, Business Administration, Accounting and or related major or equivalent experience is preferred.   Experience: Must have at least one (2) or more years of related guest experience, with experience in Hospitality preferred. Previous experience in Night Audit is preferred.   KEY RESPONSIBILITIES The primary responsibilities for the Night Auditor include, but are not limited to: - Greet guests immediately with a friendly and sincere welcome. - Complete the registration process by inputting and retrieving information with routine efficiency from the computer system, confirming pertinent information, including number of guest rooms and room rate. - Follow all specified procedures to audit the shift closing of all Front Office staff. - Produce accurate and timely reports, and correctly handle all cash transactions. - Maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports walked to Accounting. - Reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shift. - Balance and audit for accuracy, including; room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports. - Complete and transmit daily Management and Accounting reports, and supporting documents. - Perform all other Front Desk duties, which may include, assisting in booking room reservations, answering hotel phone calls, wake up calls, and providing guest’s messages. - Assist the Night Manager with any other special projects as assigned.   JOB QUALIFICATIONS   - In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Experience in property management software, such as OPERA and Micros, is preferred. - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work cohesively with a team, as well as independently. - Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Must have experience in all Microsoft Office suite products.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 
Location
US-MA-Boston
Location : Brand
Independent
Location : Property Name Linked
Boston Harbor Hotel
Department
Front Office
Position Type
Regular Full Time