Pyramid Global Hospitality

Job Openings

Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 37 of 45

Hotel/Resort Name Hyatt Place / Hyatt House Charleston Historic District
Posted Date 2 days ago(9/30/2022 6:01 PM)
Do you want to make $13/hr AND work for one of the best hotels in Charleston!      Apply today!    This position provides the most professional service available to the guests through good, prompt and courteous service.  This team member will clean/maintain the cleanliness of guest rooms.  Essential duties and responsibilities include the following (other duties may be assigned):                               - Sorts, counts, fold, marks, and/or carries linens. - Makes beds and changes linens and terry in guest rooms. - Cleans bathroom and replaces terry. - Replenishes supplies such as drinking glasses, paper supplies, and amenities. - Straightens furniture. - Sweeps, scrubs, and polishes floor. - Dusts furniture and vacuums floors. - Spot cleans walls and woodwork. - Washes windows, door panels, and sills. - Empties wastebaskets and empties and cleans ashtrays. - Transports trash and waste to disposal area. - Replenishes bathroom supplies. - Cleans a standard of 16 rooms per day. - Reports maintenance deficiencies. - Prepares caddies with daily supplies. - All other duties requested by management.                                   Supervisory Responsibilities: N/A   Qualifications: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Education and/or Experience: Less than high school diploma.      Language, Mathematical, and Reasoning Skills:  Must be able to communicate clearly with guests, customers, supervisor and fellow employees.  Must be able to make appropriate judgments regarding the process of cleaning guest rooms.   Certificates, Licenses, Registrations: N/A    Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Employee must be able to push/pull/lift up to 50 pounds.  Job frequently requires walking, sitting, crouching, kneeling, and standing.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Hours: Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime.  Also, depending on the season, hours may be reduced at any time.  This position may extend past 8 hours per day on a routine basis depending on occupancy.  All full-time employees must be prepared and able to extend their working hours if requested by a manager.    Safety: Upon employment, all employees are required to fully comply with all Pyramid Hotel Group Safety rules and regulations for the safe and efficient operation of hotel facilities.  The safety of our team members and the guests of this hotel is one of Pyramid’s top priorities.  Keeping a safe working environment is the responsibility of each and every person here at The Hyatt House + Hyatt Place..  In addition, if you see a safety violation, it is your responsibility to report it immediately to your direct manager for correction.  Employees who violate hotel rules and regulations will be subject to Corrective Counseling, up to and including termination of employment.
Location
US-SC-Charleston
Location : Property Name Linked
Hyatt Place / Hyatt House Charleston Historic District
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Fairfield Inn & Suites Boston Milford
Posted Date 4 months ago(5/27/2022 7:33 PM)
Are you a night owl? Do you love to travel? Are you highly responsible?   We have the perfect role for you! As the night auditor you would work the overnight shift, taking care of our guests.   We offer competitive wages, benefits, paid training and travel discounts!   Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-MA-Milford
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Boston Milford
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full Time
Hotel/Resort Name Fairfield Inn & Suites Boston Milford
Posted Date 4 months ago(5/27/2022 7:25 PM)
Do you love making people smile? Do you have a 'Can Do' attitude?   Are you looking for a great career in the Hospitality Industry?  Come talk with us! Are you looking for a part time position with flexible hours? Come talk with us!   Enjoy traveling...at a discounted rate?  Come talk with us!     We have flexible Front Desk positions where you will make a difference each day!        Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area.
Location
US-MA-Milford
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Boston Milford
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Fairfield Inn & Suites Boston Milford
Posted Date 4 months ago(5/27/2022 7:19 PM)
We're looking for people who have a passion for cleaning!  If you love to clean...we will train you! Join us at the Fairfield Inn and enjoy a positive work environment, paid training and the opportunity to have a career with travel benefits! Want to take your family on vacation and enjoy discounted hotel rooms....then come talk to us! Tired of working in a warehouse....come talk to us!   With experience make up to $20 per hour.   The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-MA-Milford
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Boston Milford
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 4 months ago(5/27/2022 12:04 PM)
Position Summary: Assist the Executive Chef in supervising the culinary operations of the outlets by preparing, cooking and presenting food according to hotel and Hilton standards and by planning, organizing and directing Team Members.   Responsibilities: - Primarily responsible for outlet culinary operations, including 88 Oaks, Room Service and the Executive Lounge. - Assist with personnel duties for the kitchen department, including training, directing and supervising Line Cooks and Stewards. - Prepare nightly restaurant specials and Executive Lounge hot item. - Conduct table visits upon request, offering alternatives to the established menu in cases of allergies or differing preferences. - Perform all Line Cook duties including the prepping and production of menu items according to standard recipes and presentation. - Move throughout the kitchen to monitor food production and quality.  Take immediate corrective action if necessary.  Communicate concerns about food appearance or quality with the Executive Chef. Conduct periodic inspection of facilities to ensure that standards of sanitation, cleanliness and appearance are maintained. - Report equipment in need of repair to the Executive Chef and Chief Engineer. - Maintain awareness of all health department and Eco-sure standards, and ensure that Team Members are adhering to these standards. - Adhere to established cost control procedures to eliminate waste and minimize food costs. - Promote teamwork and remain flexible in the work environment.  Assist Team Members whenever necessary.  Promote a positive work environment where everyone’s ideas are valued and considered. - Maintain a positive image on behalf of the hotel while at work and in the Community.  Follow all Hilton Raleigh North Hills policies and procedures. - Perform other duties as assigned by the Executive Chef.
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 4 months ago(5/27/2022 12:00 PM)
We're looking for a Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked.   AM shifts available.  
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 4 months ago(5/27/2022 11:57 AM)
We're looking for an individual with a great personality and friendly demeanor to join our restaurant team as a host/hostess. You'll be responsible for guest satisfaction in the dining room area and will propertly greet and seat guests per company policies.
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 4 months ago(5/27/2022 11:55 AM)
Part time weekendposition available.   We are looking for a friendly and attentive Buffet Attendant to join our team. The Brufet Attendant's responsibilities include setting up and breaking down the buffet, ensuring that the buffet area remains fully-stocked during service hours and assisting during meal service as needed. You should also be able to address customers' needs and complaints in a timely manner.   
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 4 months ago(5/27/2022 11:51 AM)
Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.     ESSENTIAL FUNCTIONS:   Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items.   Ensures daily production chart is properly filled out to standards.        Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.        Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.        Ability to read and perform Use Record Specifications.        Ensure all equipment in working areas is clean and in proper working condition.        Practice Teamwork" and "Clean as you go" policies.        Prepares requisition for supplies and food items for production in the work station. Reads and employs math skills to appropriately prepare items according to recipes
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name Hilton Garden Inn Detroit Troy
Posted Date 3 months ago(7/18/2022 12:22 PM)
Consider your potential at the Hilton Garden Inn in Troy. We’re looking for Room Attendants to join our team!   The Hilton Garden Inn offers: Paid time off 7 paid holidays Competitive pay Comprehensive benefit packages 401k with company match Room rate discounts All within a culture that cares for its team.   Responsibilities include: - Clean and vacuum guest rooms - Collect soiled linens for laundering, make beds, replenish room supplies and empty trash. - Respond to guest needs - Maintains a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality Group.
Location
US-MI-Troy
Location : Property Name Linked
Hilton Garden Inn Detroit Troy
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 4 months ago(5/27/2022 2:27 PM)
We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name The Phelps - Residence Inn Cincinnati Downtown
Posted Date 4 months ago(5/26/2022 11:36 AM)
Duties & Responsibilities: Manage all aspects of front desk operations for assigned shift. Schedule employees to ensure proper coverage. Monitor performance and recommend/initiate corrective and/or disciplinary action, or other staffing/human resources-related actions in according with company policies and procedures. Alert management of potentially serious issues. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. Ensure guests receive prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction. Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution. Communicate and assist in achieving departmental guest satisfaction, revenue and profit goals and objectives. Manager labor costs and expenses within budget. Assist in managing hotel revenue generation & maximization through full utilization of company systems, business processes and specifications. Ensure procedures are followed for security of monies, credit and financial transactions, and guest security. Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies. Train appropriate staff on procedures for PBX to serve as a central communications point during emergency/crisis situations. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts including Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance. Will serve as manager on duty as required. Accountability: This job is responsible for managing front desk operations for a p.m. and/or weekend shift at a large, fairly complex full-service hotel with an extensive range of facilities and services and may include a large number of Priority Club Accounts and VIP and key guests. Typically supervises a shift of front office employees.    PyramidHotelGroup also offers on sight parking for all managers!
Location
US-OH-Cincinnati
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Phelps - Residence Inn Cincinnati Downtown
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 4 months ago(5/26/2022 3:02 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 4 months ago(5/25/2022 5:28 PM)
- Delivering exceptional service due to recipe knowledge and food preparation to ensure food looks appetizing. Preparing meals in a timely manner, while working on multiple orders simultaneously. Verify temperature of food, as hot or cold as needed, while maintaining the cleanliness of the kitchen, particularly the cooking area.
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Hyatt Place / Hyatt House Charleston Historic District
Posted Date 2 days ago(9/30/2022 6:05 PM)
We are seeking a skilled, committed, and passionate professional for the position of Steward at the Hyatt Place Hyatt House Hotel. This person will be responsible for providing the most professional service available through good, prompt, and courteous service.     The primary responsibilities for the Steward include but are not limited to: 1. Handles and washes all cups, silverware, flatware, cookware, and cooking utensils utilized daily in the operations.   2. Stores the above listed items in a neat and organized manner, always storing items in their assigned areas and using proper storing methods. 3. Empties all garbage cans and the disposal of all cardboard utilized by the culinary staff. 4. Cleans all trashcans and returning them to the proper areas of the kitchen.   5. Cleans all dish machines on a weekly basis.   6. Cleans kitchen equipment as required by the Sous Chef. 7. Cleans all floors throughout the culinary department and the mats used in these areas. (If applicable)   8. Disposes of broken glassware and dishes in a safe manner and in designated containers. 9. Ensures all walls and ceilings are always clean.   10. Ensure that all safety stations are properly always stocked.   11. Arrives for work on time and in proper uniform.   12. All other duties requested by management team. 
Location
US-SC-Charleston
Location : Property Name Linked
Hyatt Place / Hyatt House Charleston Historic District
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Part Time
Hotel/Resort Name Pullman Miami Airport
Posted Date 4 months ago(5/24/2022 1:34 PM)
POSITION PURPOSE To manually set up, break down, and service all meeting rooms in accordance withPyramid Hotel Grouphigh standards of quality. To collect all service ware and allocate in accordance with event order to supply function. ESSENTIAL FUNCTIONS: Communicate with supervisor throughout shift to be aware of the work. Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms with clean glasses and fresh water. Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. Replenish beverages as necessary, and check with guests for overall satisfaction. Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Anticipate equipment needs from event orders and count same. Mandatory attendance for monthly departmental meetings. Practice Teamwork" and "Clean as you Go" policies. Other: Regular attendance in conformance with the standards which may be established by Pyramid Hotel Groups from time to time.
Location
US-FL-Miami
Location : Property Name Linked
Pullman Miami Airport
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
On Call
Hotel/Resort Name Pullman Miami Airport
Posted Date 4 months ago(5/24/2022 1:29 PM)
This person will solicit group business that will enable the resort to meet and/or exceed revenue goals in room and food and beverage.  This position is designated for a seasoned sales professional who desires to be the best in their field and will continue to show exceptionally strong sales performance by consistently being the leader in revenue production.  Essential functions include prospecting new customers, building relationships with new and existing customers, written communication and contract negotiation, analyzing, presenting and responding to RFP's daily.  Participate in daily business review meetings, pre-event meetings, trainings and other sales related meetings. Work with other departments within the hotel to provide quality service to customers. Attend community/social events and industry meetings. Knowledge of hotel and competitive market. Develop and maintain knowledge of market trends, and competition.     Essential Job Functions - Creates individual account development plans, detailing objectives, timescales and sales methods to support the defined account strategies. - Excellent consultative skill with high degree of diplomacy, Must display strong written and oral communication skills. - Strong motivator with proven people management skills and excellent interpersonal skills. Ability to execute strategic direction for the company and influence others in the support of that strategy. Ability to direct multiple projects simultaneously. - Ability to develop presentations with targeted messages. Comfortable making presentation in various settings to include key decision makers. - Account Management – Adheres to best practices to ensure customer account objectives are defined and appropriate sales activities are completed. - Accurately identifies the level of influence and decision making power of contacts in the customer organization and uses these to secure business. - Develops customer accounts to increase market / customer share - all revenue streams - locally, nationally, globally. - Market Intelligence Monitors and maintains competitor set activity including: - Financial Performance - SWOT Analysis - Key Accounts/Market Share - Establishes, enhances and maintains productive quality working relationships with clients and customers. - Contributes ideas to improve the products and services offered. - Creates an atmosphere which motivates and encourages people to perform to the best of their ability, minimizing conflict where it occurs.
Location
US-FL-Miami
Location : Property Name Linked
Pullman Miami Airport
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full Time
Hotel/Resort Name Marriott Saddle Brook
Posted Date 4 months ago(5/24/2022 12:42 PM)
Seeking an experienced, ambitious, Catering Sales Manager who poses a dynamic personality, strong communication and organizational skills to join our Team of Hospitality Professionals! - The successful candidate will proactively pursue leads and existing accounts through telephone solicitation, outside sales calls, site inspections and written communication - Attend trade shows, community events, and industry meetings against assigned market. Utilize your sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition and customers - Ensure all sales agreements and functions contracts entered into with the clients are communicated to other departments to assure guest satisfaction - Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures - Possess outstanding leadership, organizational skills, strong yield and revenue management skills, excellent written and verbal communications, a guest service focus, a team orientation and a passion for sales. In addition to your selling skills, we need creativity, motivation and dedication for this position - Maintains a professional image at all times through appearance and dress. Responds quickly to guest requests in a friendly manner, and follows up to ensure guest satisfaction - Communicate regularly with key wedding planners, social contacts, and other industry support. Establish account information. Call on major contacts (personally or phone) and continually promote the property. - Actively pursue new business both locally and nationally, including visiting new offices and businesses, attending CVB & Chamber of Commerce functions and continually seeking leads that will provide catering business. - Maximize use of all available hotel space to generate food and beverage revenues. - Provide accurate and concise information to all departments with regard to group needs. These documents include Banquet Event Orders, Resumes and Internal Communications. Maintain proper documentation changes and special requests. Manages function details to ensure complete satisfaction and repeat business. - Exceed client satisfaction by anticipating problems and needs and delivering high levels of service. - Review event bills for accuracy, and approve payment. - Conduct post-event evaluations in order to determine how future events could be improved. - Exceed/hit targeted Sales goals
Location
US-NJ-Saddle Brook
Location : Brand
Marriott
Location : Property Name Linked
Marriott Saddle Brook
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 4 weeks ago(9/7/2022 9:50 AM)
Come Grow With Us! Pyramid Global Hospitality is an industry leading and growing global hotel management company. We are seeking a Reservations Coordinator to grow along with our company, and to be a part of the culture that puts its people first!   The Shores Resort and Spa is seeking a motivated individual to assist in our reservations department. This position is perfect for go-getters with strong organizational skills and a friendly can-do attitude. Great communication skills is a essential to be successful in this role.   The Reservations Coordinator is responsible for assisting in creating and maintaining room reservations while providing the guests with warm, personable customer service. They will monitor email and booking sites for all incoming reservations to be entered and process them accordingly. The Coordinator will also be responsible for handling Group Room Reservations by efficiently and accurately loading all group bookings into the hotel's reservation system so they can be effectively sold. They will personally review all group booking contracts to ensure accuracy with all room blocks and billing instructions. The Coordinator will communicate regularly with and respond to all requests by the Group Meeting Planners and Sales Managers to ensure groups are cared for in an efficient manner.
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Cleveland Marriott Downtown at Key Tower
Posted Date 4 months ago(5/22/2022 10:01 AM)
The Cleveland Marriott Downtown at Key Tower is looking for a Front Desk Supervisor to join our team!    With us, you'll find: Paid time off 7 paid holidays 401k with company match comprehensive benefit packages employee meal program growth opportunities  and more!   The Front Desk Supervisor provides guidance and leadership; ensuring consistent quality customer service is delivered.Other responsibilities include: - Communicate effectively both verbally and in writing to provide clear direction to staff. - Monitor lobby traffic and make staffing adjustments accordingly. Greet guests immediately with a friendly and sincere welcome. Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. - Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks and other forms of payment. Convert foreign currency at current posted rates. Perform accurate moderately complex arithmetic functions using a calculator. - Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation. 
Location
US-OH-Cleveland
Location : Brand
Marriott
Location : Property Name Linked
Cleveland Marriott Downtown at Key Tower
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full Time