Pyramid Global Hospitality

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Search Results Page 37 of 40

Hotel/Resort Name DoubleTree by Hilton Hotel Denver
Posted Date 8 months ago(6/6/2022 1:13 PM)
Elevate Your Career by joining the DoubleTree Denver Family!    At the DoubleTree Hotel by Hilton Denver we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.     We offer all of our employees the following benefits:   - Highly competitive wages - Free Parking - Free Ecopass/RTD Pass - Hotel room discounts and travel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels - 401K Plan with Employer Match   Additionally, we offer our full-time employees the following benefits: - Paid Time Off (PTO) - Unlimited Paid Time Off (PTO) rollover - Paid Time Off (PTO) cash out options - Comprehensive employee benefit/insurance programs - Company paid life and AD&D insurance - Tuition reimbursement - Paid Time Off with unlimited PTO rollover and PTO cash out options - 7 Paid Holidays     If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Denver with Pyramid Hotel Group can mean for you!     The DoubleTree by Hilton Denver is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA At this time, we are seeking a Part Time Server  to join our team.     We're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked
Location
US-CO-Denver
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Hotel Denver
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 8 months ago(6/4/2022 10:27 AM)
We're looking for a skilled, capable Preventive Maintenance Engineer to help keep our facility in tip-top shape. Our Engineering Department keeps the mainspring ticking around our property. From electrical to HVAC, to plumbing and carpentry, our engineers are the best at repairs. As the Preventive Maintenance Engineer, you'll provide room touch-up, testing and repairs, fine tuning of guest room appliances, furniture, fixtures, and equipment. A background in apartment or high-rise maintenance will qualify you. A positive attitude and a can-do" spirit will land you this opportunity. "
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Engineering
Position Type
Regular Full Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 8 months ago(6/3/2022 10:10 PM)
The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!   We are seeking a skilled, committed and passionate culinary professional for the position of Steward at the Lytle Park Hotel. This Expert is responsible for the cleaning of the kitchen, as well as assisting with the employee dining room.   The primary responsibilities for the Steward include but are not limited to: - Handles and washes all glass, silver, china, dishware and cooking utensils utilized daily in the operations. - Handles and polishes all silver and copper chaffers and serving utensils to include coffeepots, tea pots, trays, goose necks and water pitchers. - Stores the above listed items in a neat and organized manner, always storing items in their assigned areas. - Empties all garbage cans and the disposal of all cardboard utilized by the Culinary staff. - Cleans all trashcans and returning of them to the proper areas of the kitchens. - Cleans all dish machines on a weekly basis. - Cleans kitchen equipment as required by the Executive Chef. - Cleans all floors throughout the culinary departments and the mats used in these areas. - Disposes of broken glassware and dishes according to policy in a safe manner. - Ensures required hot boxes are clean, plugged in and stocked with the appropriate number of plates and covers for upcoming events. - Ensures all walls and ceilings are clean at all times in Culinary areas - Follows checklist duties and responsibilities given by management and supervisors. - Arrives for work on time and in proper uniform.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Department
Stewarding
Position Type
Regular Full Time
Hotel/Resort Name DoubleTree by Hilton Manchester Downtown
Posted Date 8 months ago(6/3/2022 4:55 PM)
Sales Manager  We currently have an exciting opportunity for a Sales Manager at the DoubleTree by Hilton Manchester Downtown.  We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have about the company. The Sales Manager at the DoubleTree by Hilton Manchester Downtown is responsible for developing market segments, soliciting new customers, and executing events with food and beverage and event facilities in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This is a rare opportunity to sell at Manchester’s only downtown full-service hotel. It's a seller's dream with over 65,000 square feet of fabulous event space. The ideal candidate will have previous Sales experience, a positive can-do attitude, passion for service and creativity with superior written and verbal communication skills. We are a fun, collaborative team looking for a self-motivated person to join us and grow their career with Pyramid Hotel Group. The primary responsibilities for the Group Sales Manager include but are not limited to: - Manage sales activities such as sales calls, site visits, and cold calling when necessary to generate revenue and book business. - Responsible for meeting and exceeding revenue goals. - Develop and implement strategic plans and actions to achieve hotel’s financial goals for rooms, rate and revenue goals. - Maximize revenue by selling all facets of the hotel, both orally and written form to previous, current and prospective clients. - Complete all necessary correspondence for operating departments in order to execute the functions as contracted. - Service all groups while in-house as required by level of commitment in contracts. - Partnering with the Hotel’s Conference Services, Catering and Banquets teams to ensure effective booking turnovers and positive client experiences, while ensuring all contractual agreements with the customer have been met. - Conduct weekly site visits, while entertaining clients as deemed appropriate for potential business for that account. - Handle account details for all pertinent aspects of solicitation and closing are complete and documented. - Follow all established policies and procedures relating to administration of accounts and ultimate booking of business. - Attend industry related events to generate new business. - Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible. - Ensure all proposals and contracts are presented to the client accurately and effectively, while operating in accordance with strategic objectives to exceed market driven group revenue components.  
Location
US-NH-Manchester
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Manchester Downtown
Department
Sales
Position Type
Regular Full Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 8 months ago(6/2/2022 11:25 AM)
At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, and over 7K square feet of meeting space (as well as off site catering events) you can’t miss the opportunity to be part of a growing team!   What sets us apart? Our culture, 401k with a company match, competitive wages!  We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hanover Inn Dartmouth can mean for you!   We are looking for a high energy, outgoing Restaurant Host to join our family who is passionate about customer service and ensuring our guests are having a wonderful experience. The Host is the first person our guests see on their way into PINE! We are looking for a warm, inviting person who is driven by making a difference.   Part Time Host needed to assist with seating guests, assisting servers with guest orders, taking room service, light bussing of tables, and general clean up of work area.   No experience necessary will train!  $16 per hour.  This is a great opportunity to learn and excel in a fast-paced Restaurant environment.
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Fairfield Inn & Suites Boston Milford
Posted Date 8 months ago(5/27/2022 7:33 PM)
Are you a night owl? Do you love to travel? Are you highly responsible?   We have the perfect role for you! As the night auditor you would work the overnight shift, taking care of our guests.   We offer competitive wages, benefits, paid training and travel discounts!   Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-MA-Milford
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Boston Milford
Department
Accounting
Position Type
Regular Full Time
Hotel/Resort Name Fairfield Inn & Suites Boston Milford
Posted Date 2 weeks ago(1/20/2023 12:48 PM)
We're looking for people who have a passion for cleaning!  If you love to clean...we will train you! Join us at the Fairfield Inn and enjoy a positive work environment, paid training and the opportunity to have a career with travel benefits! Want to take your family on vacation and enjoy discounted hotel rooms....then come talk to us! Tired of working in a warehouse....come talk to us!   With experience make up to $20 per hour.   The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-MA-Milford
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Boston Milford
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 8 months ago(5/27/2022 2:27 PM)
We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 8 months ago(5/26/2022 3:02 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 8 months ago(5/25/2022 5:28 PM)
- Delivering exceptional service due to recipe knowledge and food preparation to ensure food looks appetizing. Preparing meals in a timely manner, while working on multiple orders simultaneously. Verify temperature of food, as hot or cold as needed, while maintaining the cleanliness of the kitchen, particularly the cooking area.
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Best Western Plus Cimarron Hotel & Suites
Posted Date 5 months ago(9/2/2022 1:47 PM)
Pyramid Hotel Group is looking for a Dual Property Chief Engineer to join the management team at our two beautiful properties in Stillwater, right off the OSU campus!  The ideal candidate will have management experience at a similar size hotel or residential setting and will demonstrate a "lead by example" management style.  We offer a full benefits package including insurance, PTO, holidays, 401(k) with match, employee discounts, and a fantastic CARE culture!     Purpose:  To oversee, and supervise all aspects of the hotel’s maintenance operations, including public space, guestrooms, kitchen, F&B outlets, laundry, hotel equipment, preventative maintenance programs, HVAC, plumbing, electrical, swimming pool, life safety, etc.  This position is involved in OSHA training and other compliance requirements, as well as life-safety systems and procedures.    Job Responsibilities (others may be assigned): - Tours hotel complex and grounds daily identifying items requiring engineering, housekeeping or other departmental actions. - Maintains and actively participates (self-assigns rooms to themselves as part of the position responsibilities), in the hotel’s Preventative Maintenance program to ensure all guestrooms meet Pyramid Hotel Group and brand standards for working order at all times. - Possesses a complete and working understanding of all building-related systems – Electrical, HVAC, Plumbing, Life Safety, IT, Garage, Phones, etc. - Possesses a complete understanding and completes preventative maintenance and repairs to building and building-related equipment – HVAC, Kitchen, Laundry, Swimming Pool/Fountains, landscaping, irrigation, roofing, etc. - “Hands-on” manager, including completing preventative maintenance on guestrooms and hotel building/equipment, repairs on guestrooms and hotel building/equipment, and employing a hands-on training approach with staff. - Responds to guest requests and guest maintenance calls for repairs. - Maintains all Engineering spaces in a safe, clean, organized, energy efficient manner. - Effectively interview, supervise, train, manage performance, assign tasks and follow-up with Engineering and Security staff to ensure maximum productivity. - Serves as the property’s expert on all Life Safety related items and trains managers and hotel employees in these areas. Acts as head of the Safety Committee and works to ensure managers and employees are engaged and focused on safety to prevent workplace accidents. Completes monthly and quarterly safety reporting/maintenance & training requirements. - Maintains up-to-date Emergency Procedures and conducts trainings with departments and new hires on Emergency Procedures. - Remains calm and professional in stressful or emergency situations. - Actively monitors guest satisfaction scores related to Working Order and ensures that the hotel maintains a score at or above brand requirements. - Works within the established labor and expense budget, utilizing resources efficiently, effectively, and maximizing the number of repairs completed in-house. - Provides departmental information and guidance to the General Manager for the completion of the annual departmental budget. Submits recommended capital expenditure plan to GM.  - Orders and maintains accurate inventory of supplies. Maintains an accurate checkbook and adheres to accounting procedures regarding invoices, Purchase Orders, etc.  - Coordinates capital expenditure projects, including obtaining bids and supplying the General Manager with information needed to submit the requests. - Maintains accurate records and orderly filing system to support expenditures, PM programs, utility meter readings, capital expenditure projects, life safety systems, blueprints, regulatory inspections and permits. Ensures that hotel is in compliance with all city, state, federal regulations and corporate and brand requirements at all times.  - Coaches, counsels and guides all engineering and security staff with appropriate Corrective Counseling documentation as appropriate - Completes all 90-day and annual performance evaluations for engineering and security staff. - Performs all other job duties as assigned.   Supervisory Responsibilities: Responsible for management, selection, onboarding, training, development, scheduling, counseling and performance evaluation of the Engineering department. 
Location
US-OK-Stillwater
Location : Property Name Linked
Best Western Plus Cimarron Hotel & Suites
Department
Engineering
Position Type
Regular Full Time
Hotel/Resort Name Home2 Suites by Hilton Stillwater
Posted Date 9 months ago(5/18/2022 11:26 AM)
We are seeking a full time Sales Coordinator. The ideal candidate should possess administrative experience with a dynamic personality to support the sales team. Duties will include but are not limited to: - Answering phones - Processing letters, contracts and proposals - Working with groups utilizing our meeting rooms - Overall Office Support
Location
US-OK-Stillwater
Location : Property Name Linked
Home2 Suites by Hilton Stillwater
Department
Sales
Position Type
Regular Full Time
Hotel/Resort Name Home2 Suites by Hilton Stillwater
Posted Date 8 months ago(6/10/2022 12:01 PM)
We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-OK-Stillwater
Location : Property Name Linked
Home2 Suites by Hilton Stillwater
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Fairfield Inn & Suites Boston Milford
Posted Date 2 weeks ago(1/20/2023 12:47 PM)
We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant responsibilities: - Cleans and vacuums guests rooms - Collects soiled linens for laundering - Make beds - Replenishes room supplies - Empties trash  - Responds to guests needs - Maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-MA-Milford
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Boston Milford
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Fairfield Inn & Suites Boston Milford
Posted Date 9 months ago(5/6/2022 12:39 PM)
The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered. The Front Desk Supervisor's responsibilities will include but not limited to: - Communicate effectively both verbally and in writing to provide clear direction to staff. - Monitor lobby traffic and make staffing adjustments accordingly. - Greet guests immediately with a friendly and sincere welcome. - Promptly complete the registration process - Require standing and continual mobility throughout front office area. - Handle cash, make change and balance an assigned house bank. - Post charges to guest rooms and house accounts
Location
US-MA-Milford
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Boston Milford
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name The Residence Inn by Marriott Berkeley
Posted Date 9 months ago(5/3/2022 7:13 PM)
POSITION PURPOSE: To serve beverages and/or food to the guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge. ESSENTIAL FUNCTIONS: Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks suing standard ingredient recipes and practicing prudent portion control. Attends monthly departmental meetings. Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served. Practice "Teamwork" and "Clean as you Go" policies. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks up and stores all beverage, food and other equipment items, deposits cash drops and secures bank. All Bartenders must successfully complete T.I.P.S. Training. Responsible for sanitation in and around the bar area. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Performs general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards. Perform other duties and responsibilities as requested eg., special guest requests. Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed. Other duties as assigned such as assisting security with disorderly guests. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical and computer skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to transport up to 125 lbs. on a regular basis. Ability to read, speak and understand the English language in order to communicate with guests and take orders. Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. Ability to work stand and work in confined spaces for long periods of time. QUALIFICATION STANDARDS Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred. Experience: Bartending experience required. Licenses or certificates: Ability to obtain any government required license or certificate. Grooming: All employees must maintain a neat, clean and well groomed appearance (specific standards available).  
Location
US-CA-Berkeley
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Residence Inn by Marriott Berkeley
Department
Banquets
Position Type
On Call
Hotel/Resort Name Home2 Suites by Hilton Stillwater
Posted Date 8 months ago(6/14/2022 10:40 AM)
Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-OK-Stillwater
Location : Property Name Linked
Home2 Suites by Hilton Stillwater
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 9 months ago(4/26/2022 4:52 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Best Western Plus Cimarron Hotel & Suites
Posted Date 10 months ago(4/19/2022 3:03 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-OK-Stillwater
Location : Property Name Linked
Best Western Plus Cimarron Hotel & Suites
Department
Front Office
Position Type
Regular Part Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 10 months ago(4/19/2022 1:20 PM)
- Delivering exceptional service due to recipe knowledge and food preparation to ensure food looks appetizing. Preparing meals in a timely manner, while working on multiple orders simultaneously. Verify temperature of food, as hot or cold as needed, while maintaining the cleanliness of the kitchen, particularly the cooking area.
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Food & Beverage
Position Type
Regular Part Time