Pyramid Hotel Group

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Search Results Page 5 of 30

Hotel/Resort Name The Phelps - Residence Inn Cincinnati Downtown
Posted Date 1 week ago(5/4/2021 12:02 PM)
Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently seeking a dynamic hotel Assistant General Manager for our Residence Inn by Marriott Cincinnati Downtown/The Phelps which boasts 134 guest-rooms and suites and over 5,000 square feet of meeting space and a rooftop bar! Reporting to the General Manager, the Assistant General Manager will direct and coordinate activates of hotel to obtain optimum efficiency and economy of operations and maximize its full potential with a balanced focus on people, product and profit. - Supervise all department heads with the exception of the Director of Sales and Marketing and Human Resources Manager. - Maintain positive relations with staff through timely complete communication of all items concerning their areas of supervision individually and a department as a whole. - Assists in creating the hotel’s annual budget and monitors the performance of the hotel throughout the year. - Follow up with vendors on missing or incorrect invoices. - Complete vendor billing statement reconciliation and maintain an organized tracking system for recurring invoices, leases, contracts, and due/renewal dates of each. - Analyze with each department head their goals identified and the action steps to achieve them within the identified length of time. - Monitor progress on a set schedule and report achievements and problem areas to the General Manager, their effect on profitability and stability of hotel operations. - Insure a positive guest experience through quality and safety of the hotel product.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
The Phelps - Residence Inn Cincinnati Downtown
Company Name
Winegardner and Hammons Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 1 week ago(5/4/2021 11:33 AM)
Seeking a Housekeeping Lobby Attendant able to work a flexible schedule which may include weekends and/or holidays.   To work as a member of the Housekeeping Department providing and maintaining a clean and sanitary lobby for guests as well as maintaining the cleanliness of all equipment properly and public area facilities.      
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 1 week ago(5/4/2021 11:22 AM)
The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train and motivate team members. - Maintain a regularly scheduled cleaning program. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 1 week ago(5/4/2021 10:51 AM)
The Houston Westchase Marriott is looking for a Part-Time painter that can help maintain internal guest rooms and public areas of the hotel.   The painter will need to be able to examine and determine the kind and amount of work necessary. Make on-site preparations, prepare surfaces, fill cracks and holes, replace sheetrock, mix paint & others materials to prepare the right color and textures.
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Part-Time
Hotel/Resort Name Hyatt Place Austin Arboretum
Posted Date 6 days ago(5/6/2021 5:54 AM)
We're looking for a qualified, motivated Housekeeping Inspector starting at $14.50 plus. The Housekeeping Inspector wil lsupervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants and Housepersons in guest rooms and corridors to maintain Pyramid Hotel Groups high standards of cleanliness.  This will be inspecting rooms 2 - 3 days and cleaning rooms the other 2 days.   ESSENTIAL FUNCTIONS: � Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance. Prepare work orders for shampooers to clean carpets and supply room attendants to maintain par stock in closet, etc. � Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counselling, as well as exercise good judgement, while reinforcing Hilton's high standards of quality. Prepare work performance reports on all personnel assigned to work area and submit to the Housekeeping office. Insure all jobs are completed within the shift. � Take requested inventories of furniture, fixtures, equipment and supplies, etc. Insure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place. � Report all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms, lights out in bathrooms, closets, or corridors, broken mirror or window) to the maintenance department. � Expedite special guest requests, such as extra towels, blankets or pillows. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. � Assist room attendants and houseperson in securing all supplies and tools necessary for the completion of their jobs as the need arises. � Report all suspicious persons or actions, hazardous conditions, etc. to the Security Department. � Respond to guest questions. Provide guest assistance, directions, and information as requested. � Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations. � Other duties as assigned such as assisting Room Attendants when necessary.
Location
US-TX-Austin
Location : Brand
Hyatt - Hyatt Place
Location : Property Name Linked
Hyatt Place Austin Arboretum
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 1 week ago(5/4/2021 10:44 AM)
We are seeking full-time Room Attendants who are flexible to work hours that include weekends and/ or holidays.    Candidates should be service minded, energetic and have the ability to work well in a team environment.    The Room Attendant must be open to all aspects of housekeeping.  Responsibilities include to clean and vacuum guest rooms; collect soiled linens for laundering, make beds, replenishes room supplies, empties trash, cleaning of some public spaces, special cleaning projects, houseperson and laundry duties and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.   Estamos buscando recamareras a tiempo completo, quien tengan un horario flexible incluyendo fines de semana y/o días festivos.   Las candidatas deben tener un enfoque en el servicio, ser energéticas y tener la habilidad de trabajar bien en equipo. Estar abierta a todos los aspectos de housekeeping. Responsabilidades incluyen limpieza de cuartos, de áreas públicas, proyectos especiales, houseperson y lavandería.
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 1 week ago(5/4/2021 8:58 AM)
We are seeking a dynamic individual who is motivational, passionate, and fun! We want you to lead our Front Office Team to ensure the effortless and seamless movement of guests in and out of the hotel, and to provide exceptional levels of service throughout our guests' stay. The Front Office Manager will be responsible for the day-to-day operations of the front office guest services team. The Front Office Manager will assure guest service standards are being applied consistently and that all hotel and department policies and procedures are followed and adhered to.
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Company Name
Winegardner and Hammons Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt Place Austin/Round Rock
Posted Date 1 week ago(5/3/2021 6:58 PM)
We are looking for a professional, high-energy Bartender with excellent communication skills serve classical cocktails and exciting new beverages to our customers. The Bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also up-sell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties. To succeed as a Bartender, you should have a neat appearance and engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable.  
Location
US-TX-Round Rock
Location : Brand
Hyatt - Hyatt Place
Location : Property Name Linked
Hyatt Place Austin/Round Rock
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Orlando Downtown
Posted Date 1 week ago(5/3/2021 4:49 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-FL-Orlando
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Orlando Downtown
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 1 week ago(5/3/2021 4:00 PM)
  Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking a full time experienced guest service focused fine dining restaurant server for dinner service at Litchfield's our farm to table dining concept located at The Wigwam Resort. We offer our employees the following benefits:   - Comprehensive insurance benefits - Seven paid holidays - Paid Time Off - 401K Match - Free Parking - Free Employee Meal - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program   Responsibilities Include:   - Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment. - Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor. - Maintain proper condition and cleanliness of dining areas and servicing equipment. Running side work and stocking of needed materials. - Additional duties as necessary and assigned. - Assist other servers, bartenders, food runners and bussers when necessary. - Fold napkins for meal periods to maintain an adequate supply. - Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Hyatt Place Austin Arboretum
Posted Date 1 week ago(5/3/2021 3:19 PM)
Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Location
US-TX-Austin
Location : Brand
Hyatt - Hyatt Place
Location : Property Name Linked
Hyatt Place Austin Arboretum
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
Posted Date 1 week ago(5/3/2021 3:00 PM)
DoubleTree Suites by Hilton Cincinnati-Blue Ash is seeking a positive, service-oriented, energetic and self-motivated Catering/Sales Manager to join our team on a full-time basis. The Catering Sales Manager will report to the Director of Sales and will work closely with the hotel’s catering, sales and banquet teams.   Essential Job Functions: - Has extensive knowledge of creating menus, food pairing and upselling customers to meet food and beverage goals. - Has the skills to create extensive BEOs with detailed information to improve communication with both customers as well as internal staff. - Knows accounts and pending accounts (i.e., volume, trends, rates at other hotels, etc.) - Make effective sales calls using the brand and company sales processes. - Prospects and acquires new business. - Maintains orderly sales files and maintains detailed notes in sales system on all correspondence with clients. - Assists with servicing all catering while in-house. - Coordinates catering, conference service activities and client specifications to deliver smooth execution of meetings and events. - Coordinates flow of information with departments for groups through BEOs and Group Resumes.
Location
US-OH-Sharonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
Company Name
Winegardner and Hammons Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Homewood Suites by Hilton Charleston Mt Pleasant
Posted Date 1 week ago(5/3/2021 2:43 PM)
Work Location Homewood Suites - IOP Connector 1998 Riviera Dr. Mount Pleasant SC 29464   ***ABOVE AVERAGE WAGES*** Qualifications - Overnight Shift (Required) - English (Required) - US work authorization (Required) - High school or equivalent (Preferred) Full Job Description A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? Responsibilities Specifically, you would be responsible for performing the following tasks to the highest standards As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. - Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage - Ensure credit card system reconciles to daily transaction lists - Schedule, assign daily work, inform and train team members - Monitor, observe and assist in evaluating team member performance What are we looking for? Specifically, We Look For Demonstration Of These Values Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. - Hospitality - We're passionate about delivering exceptional guest experiences. - Integrity - We do the right thing, all the time. - Leadership - We're leaders in our industry and in our communities. - Teamwork - We're team players in everything we do. - Ownership - We're the owners of our actions and decisions. - Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: - Quality - Productivity - Dependability - Customer Focus - Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Work Locations Homewood Suites Charleston – Mount Pleasant Schedule Full-time Brand Homewood Suites by Hilton Job Level Team Member Job Guest Services, Operations, and Front Office Job Types: Full-Time Pay: Above Average Wages Benefits: - 401(k) matching - Employee discount - Life insurance - Paid time off Schedule: - 8 hour shift - Night shift Supplemental Pay: - Bonus pay Education: - High school or equivalent (Preferred) Language: - English (Required) Shift Availability: - Overnight Shift (Required) Work Location: - One location This Job Is Ideal for Someone Who Is: - Dependable -- more reliable than spontaneous - Detail-oriented -- would rather focus on the details of work than the bigger picture - Autonomous/Independent -- enjoys working with little direction Benefit Conditions: - Waiting period may apply Work Remotely: - No
Location
US-SC-Mt Pleasant
Location : Brand
Hilton - Homewood Suites
Location : Property Name Linked
Homewood Suites by Hilton Charleston Mt Pleasant
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
Posted Date 1 week ago(5/3/2021 1:41 PM)
We are currently searching for an Sous Chef for our on-site restauruant, The Bistro, at the DoubleTree Suites by Hilton Cincinnati-Blue Ash managed by Pyramid Hotel Group!   The Sous Chef will be responsible for assisting the Exeuctive Chef in the operations of the kitchen. This includes coordinating the activities of the line cooks and overseeing food production operations to ensure that quality standards are maintained for the restaurant and banquets.   What you will be doing: - Responsible for the kitchen operations including menu planning, provisioning, food preparation and sanitation - Supervise the culinary team to ensure a consistent and high quality product - Manage and develop the culinary team and all food related functions - Ensure sanitation and food standards are achieved - Oversee all food related areas (banquets, room service, restaurants, bar/lounge and team member meal program).
Location
US-OH-Sharonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
Company Name
Winegardner and Hammons Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Jacksonville Airport
Posted Date 1 week ago(5/3/2021 1:04 PM)
Assist the Executive Chef and Sous Chef in supervising the culinary operations of the outlets by preparing, cooking and presenting food according to hotel and Hilton standards and by planning, organizing and directing culinary team members.   We are looking for a strong team leader sho will support the Executive Chef and Sous Chef and can fill in on their days off. The ideal cadidate will understand all areas of the kitchen, have a strong sense of urgency, work well as part of a team and have a can do attitude. - Assist with personnel duties for the kitchen department, including training, directing and supervising Line Cooks and Stewards. - Prepare nightly restaurant specials. - Conduct table visits upon request, offering alternatives to the established menu items according to standard recipes and presentation. - Move throughout the kitchen to monitor food production and quality. Take immediate corrective action if necessary. Communicate concerns about food appearance or quality with the Executive Chef. conduct periodic inspection of facilities to ensure that standards of sanitation, cleanliness and appearance are maintained. - Report equipment in need of repair to the Executive Chef and Chief Engineer. - Maintain awareness of all health department and Eco-sure standards, and ensure that team members are adhering to these standards. - Adhere to established cost control procedures to eliminate waste and minimize food costs. - Promote teamwork and remain flexible in the work environment. Assist team members whenever necessary and promote a positive work environment where everyone's ideas are valued and considered.  
Location
US-FL-Jacksonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Jacksonville Airport
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 1 week ago(5/3/2021 12:56 PM)
  Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking a detail oriented, safety focused, security professional with strong guest service skills to join us as a Security Officer. We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program - 7 Paid Holidays The Security Officer will...   - Patrol resort property to ensure the safety of guests and employees and to protect all hotel assets. - Answer house calls, assist guests and employees with respect to safety, security and hotel operations. - Initiate and follow-up all investigations of crimes committed against property and persons. - Assist sick and injured guests and employees, ensuring documentation and disposition of reports. - Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. - Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction - Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas. - Assist with other tasks and duties as assigned
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Security
Position Type
Regular Full-Time
Hotel/Resort Name The Wigwam
Posted Date 1 week ago(5/3/2021 12:54 PM)
Make a historic career move and join our family! A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history! We are currently seeking a talented culinary professional to join us as a full time Line Cook. We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more - Quarterly Bonus Program - 7 Paid Holidays The Line Cook will... - Prepare food items for customers using a quality predetermined method in a timely and consistent manner. - Set up station with predetermined mise en place. - Practice sanitation and safety daily to ensure total customer satisfaction. - Asist with other tasks and duties as assigned
Location
US-AZ-Litchfield Park
Location : Brand
Independent
Location : Property Name Linked
The Wigwam
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name DoubleTree by Hilton Jacksonville Airport
Posted Date 1 week ago(5/3/2021 12:45 PM)
We are seeking a Sous Chef who will be responsible for assisting in the operations of the kitchen. This includes coordinating the activities of the line cooks and overseeing food production operations to ensure that quality standards are maintained for the restaurant and banquets.
Location
US-FL-Jacksonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree by Hilton Jacksonville Airport
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Woodcliff Lake
Posted Date 1 week ago(5/3/2021 11:36 AM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-NJ-Woodcliff Lake
Location : Brand
Hilton
Location : Property Name Linked
Hilton Woodcliff Lake
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 1 week ago(5/3/2021 9:08 AM)
Prepare hot food items for PINE Restaurant with emphasis on promptness and consistency. Assist with the preparation of all food items for restaurant and banquets (when/if needed) along with preparation of employee staff meal. Prepare and complete a daily prep list. Prep and stock station based on projected volume of business in the restaurant. Maintain sanitation and cleanliness standards in all food service areas to meet or exceed state an local health boards and hotel requirements. Observe safety guidelines for use and cleaning of kitchen equipment. Store all clean equipment in the proper designated area.
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Company Name
Pyramid Hotel Group
Department
Culinary
Position Type
Regular Full-Time