Pyramid Global Hospitality

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Search Results Page 44 of 44

Hotel/Resort Name Boston Harbor Hotel
Posted Date 4 months ago(7/21/2022 10:35 AM)
BOSTON HARBOR HOTEL   $4000 SIGN ON BONUS   - After 30 days of employment you will recieve $1000  -After 90 days of employment you will recieve $3000   HOTEL OVERVIEW A member of Preferred Hotels & Resorts LEGEND Collection, Boston’s only Forbes Five-Star waterfront hotel welcomes guests arriving by land or sea. Located on the historic Rowes Wharf Harbor, the Boston Harbor Hotel’s inviting ambiance and unparalleled service provide the ideal home away from home for travelers. Luxurious accommodations with sweeping views of Boston’s cityscape or breathtaking waterfront, a contemporary spa and fitness center, world-class dining and a 34-slip marina make the Boston Harbor Hotel a destination beyond compare.    JOB SUMMARY We are seeking a skilled, committed and passionate culinary professional for the position of Cook at the Boston Harbor Hotel. This position will be responsible for the preparation of stations, production of food, execution of menu items and pristine plate presentation that surpasses guest expectations. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. The ideal candidate will have at least one year of relevant experience, with hot line experience required.   CANDIDATE PROFILE   This is a full-time seasonal role, candidates must have flexible night and weekend availability to fulfill this role.   Education: Bachelor’s degree, preferably specializing in Culinary Arts, and or related major or equivalent experience is required.   Experience: Must have at least one (1) or more years of related Culinary experience, with experience in Hospitality preferred. Hot line experience required.   KEY RESPONSIBILITIES The primary responsibilities for the Cook include but are not limited to:   - Completes daily prep responsibilities and sets line for service. - Prepare all hot food items according to standard recipes and/or as specified on guest check. Ensure consistency of product for the guest. - Check the quality of the food as it arrives in the kitchen and informs the Sous Chef of damage product. Properly labels, dates, storage of all food. - Maintains work area in a safe and sanitary manner, and reports safety issues. - Maintains high standards of food preparation in a timely fashion while performing multi tasks. - Works closely with standard recipes and presentations in order to meet required food costs and obtain uniform quality. Maintains product consistency, seasoning of food, and plate presentation. - Continuously looks for ways to increase productivity. - Handles food and rotates it according to established procedures, including cooking and cooling temperatures. - Utilizes proper and safe knife skills. - Order food requisitions with collaboration of Sous Chef according to business.  - Respects and accommodates the food server’s request regarding guest’s personality, preference, and requests. - Maintains a full line of communication with supervisors. - Performs any other tasks as assigned by Sous Chef and assists in any area needed. JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Must be able to speak, read, write and understand the primary language used in the workplace. - Require good communication skills, both verbal and written. - Must be able to lift up to 30lbs + on a regular and continuous basis. - Ability to communicate effectively in the English language. A second language is desirable.    The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 
Location
US-MA-Boston
Location : Brand
Independent
Location : Property Name Linked
Boston Harbor Hotel
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 1 year ago(7/16/2021 7:38 PM)
- Delivering exceptional service due to recipe knowledge and food preparation to ensure food looks appetizing. Preparing meals in a timely manner, while working on multiple orders simultaneously. Verify temperature of food, as hot or cold as needed, while maintaining the cleanliness of the kitchen, particularly the cooking area.
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Cleveland Downtown Hotel
Posted Date 2 years ago(4/22/2021 2:34 PM)
Pyramid Hotel Group is a fast-growing leader in hotel management and seeks a strong, high quality, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently searching for a Pastry Chef for our high quality, full service downtown Cleveland, OH Hotel – One of the newest hotels to join the Pyramid Hotel Group Family! Conveniently located in the heart of downtown Cleveland within walking distance to all attractions and sports venues, our hotel boasts world class amenities combined with significant meeting space and multiple outlets, including fine dining.   We are looking for an individual with a background in Pastry, who can create and exemplify a team spirit, have a “Yes I Can” attitude and inspire team performance, while providing our guests with a delicious finish to their dining experience!   Responsibilities Include: - Creation of baked goods and desserts. - Prepare a variety of desserts and bread items. - Assist in menu innovation and recipe creation applicable to the menu. - Help to maintain high level of sanitation and safety - Maintains consistent high-quality product - Maintains a positive attitude and professional disposition. - Maintains a full line of communication with supervisors
Location
US-Cleveland
Location : Property Name Linked
Cleveland Downtown Hotel
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 2 years ago(4/22/2021 2:34 PM)
Starting Spring/Sumemr we're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked along with other side work as needed.  Will require to deliver room service as well.
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 2 years ago(4/22/2021 2:34 PM)
At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, and over 7K square feet of meeting space (as well as off site catering events) you can’t miss the opportunity to be part of a growing team!   What sets us apart? Our culture, full benefit plans, including paid time off & holiday pay (position specific), 401k with a company match, competitive wages!  We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Hanover Inn Dartmouth can mean for you!   We are looking for a high energy, outgoing Host to join our family who is passionate about customer service and ensuring our guests are having a wonderful experience. Hosts are the first person our guests see on their way into PINE! We are looking for a warm, inviting person who is driven by making a difference.   Responsible for seating guests, assisting servers with guest orders, taking room service, light bussing of tables, and general clean up of work area.  We are seeking a friendly- customer service focused individual with excellent organization and multi-task skills.  No experience necessary will train!  $18.00 to start $19.00 after 90 days with shift differencial.  This is a great opportunity to learn and excel in a fast-paced Restaurant environment.
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 2 years ago(4/22/2021 2:34 PM)
At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, and over 7K square feet of meeting space (as well as off site catering events) you can’t miss the opportunity to be part of a growing team!   What sets us apart? Our culture, Benefits including 401k with a company match, competitive wages with shift differential, PTO and paid holidays!  We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hanover Inn Dartmouth can mean for you!   We are looking for a high energy, outgoing capable Restaurant Server to join our family who is passionate about customer service and ensuring our guests are having a wonderful experience. We are looking for a warm, inviting person who is driven by making a difference.   The Restaurant Server maintains a clean work area and makes sure all supplies are stocked along with other side work as needed.  Will require to deliver room service as well.
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 2 years ago(4/22/2021 2:34 PM)
Have you always wanted to work where you can see the ocean every day? Have you dreamed of a rewarding job with a successful company that values you? The beautiful Shores Resort and Spa might be the perfect fit for you!!   The Shores Resort & Spa has received this prestigious award for the 2nd year in a row 2019 & 2020 "Top 10 Best Places to Work" in all of Volusia and Flagler County! There is a reason why that award was won! Call now and become a part of the team here at the Shores!   The purpose of this job is to perform the duties of Public Area Attendant in accordance with the company standards for satisfactory performance.   Job Description: To work as a member of the housekeeping team maintaining the public areas, maintaining a high standard of cleanliness in all lobby, restrooms, hallways, and general front of the hotel. The essential duties and responsibilities include the following (other duties may be assigned): - Moves and arranges furniture in public areas. - Polishes metalwork. - Cleans rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, locker rooms, offices, pool deck, fitness room, entrances and other work areas. - Sweeps, scrubs, waxes, and polishes floor. - Cleans rugs, carpets, upholstered furniture, and draperies. - Washes walls, ceiling, and woodwork. - Washes windows, door panels, mirrors and sills. - Empties trash receptacles, and empties and cleans ash urns. - Transports trash and waste to disposal area. - Replenishes bathroom supplies. - All other duties as described by the manager.
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 1 year ago(8/15/2021 3:55 PM)
We're looking for a skilled, capable Preventive Maintenance Engineer to help keep our facility in tip-top shape. Our Engineering Department keeps the mainspring ticking around our property. From electrical to HVAC, to plumbing and carpentry, our engineers are the best at repairs. As the Preventive Maintenance Engineer, you'll provide room touch-up, testing and repairs, fine tuning of guest room appliances, furniture, fixtures, and equipment. A background in apartment or high-rise maintenance will qualify you. A positive attitude and a can-do" spirit will land you this opportunity. "
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Engineering
Position Type
Regular Full Time
Hotel/Resort Name Hotel Indigo Cleveland Gateway
Posted Date 4 months ago(8/10/2022 12:06 PM)
The Hotel Indigo in downtown Cleveland is looking for AM and PM Cooks to join our team in our brand-new Headliners Bar and Grille!   Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.    ESSENTIAL FUNCTIONS:   Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items.   Ensures daily production chart is properly filled out to standards.        Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.        Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.        Ability to read and perform Use Record Specifications.        Ensure all equipment in working areas is clean and in proper working condition.        Practice Teamwork" and "Clean as you go" policies.        Prepares requisition for supplies and food items for production in the work station. Reads and employs math skills to appropriately prepare items according to recipes
Location
US-OH-Cleveland
Location : Property Name Linked
Hotel Indigo Cleveland Gateway
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 1 year ago(7/16/2021 7:40 PM)
- JOB OVERVIEW:   To clean and maintain public areas to ensure the brand’s high standards of cleanliness. - ESSENTIAL JOB FUNCTIONS: - Greet guests immediately with a friendly sincere welcome - Clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents - Thoroughly dust all furniture, pictures, and shelves - Thoroughly clean and polish all metal and glass surfaces - Clean ashtrays, empty trash - Vacuum, sweep, mop on a daily basis - Assist with delivery of guest room amenities - Sign for room keys - Comply with attendance rules and be available to work on a regular basis
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 2 years ago(5/27/2021 4:48 PM)
At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, you can’t miss the opportunity to be part of a growing team!What sets us apart? Our culture, full benefit plans, (position specific) including 401k with a company match, and high starting wages. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hanover Inn Dartmouth can mean for you! We are looking for part time Guest Service Agents to join our family who is passionate about customer service and ensuring our guests are having a wonderful experience. We are looking for a dedicated, hard-working person who is driven by making a difference!     - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Front Office
Position Type
Regular Part Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 9 months ago(2/15/2022 2:17 PM)
At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, and over 7K square feet of meeting space (as well as off site catering events) you can’t miss the opportunity to be part of a growing team!   What sets us apart? Our culture, full benefit plans, including paid time off & holiday pay (position specific), 401k with a company match, competitive wages!  We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hanover Inn Dartmouth can mean for you!   We are seeking part time Banquet Servers   Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware.   Attend pre-meal meetings before events to learn function particulars, including guest and hotel expectations.   Greet guests and respond to requests in a friendly and courteous manner.   Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.   Replenish beverages as necessary, and check with guests for overall satisfaction.   Practice Teamwork" and "Clean as you go" policies.   Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas.    
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Banquets
Position Type
Regular Part Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 2 years ago(2/19/2021 12:44 PM)
At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, and over 7K square feet of meeting space (as well as off site catering events) you can’t miss the opportunity to be part of a growing team!   What sets us apart? Our culture, 401k with a company match, competitive wages!  We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global at the Hanover Inn Dartmouth can mean for you!   We are looking for a high energy, Dining Room Attendant to join our family who is passionate about customer service and ensuring our guests are having a wonderful experience. The DRA is a critical role in PINE! We are looking for a team player who is driven by making a difference and helping their teammates. - Run food to table in a timely and efficient manner. - Set up and clear tables, stock all service stations and assist servers with table service to ensure total guest satisfaction. - Quickly clear dirty table settings and prepare table for resetting. - Promptly and consistently reset all service-ware as prescribed. - Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. - Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. - Practice "Teamwork" and "Clean as you go" policies. - Transport all dirty tableware from dining room to dishwashing area for proper cleaning. - Attend monthly departmental meetings. - Follow proper standards and etiquette for room service deliveries. - Memorize table numbers and seat numbers of the dining room and bar. - Follow opening & closing side work sheet for food runner position Demonstrate Superior Team Work Skills- this position interfaces with many different members of the team.
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 1 year ago(8/16/2021 10:28 AM)
At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, you can’t miss the opportunity to be part of a growing team!What sets us apart? Our culture, full benefit plans, including 401k with a company match, high starting wages along with shift differential where appropriate. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Hanover Inn Dartmouth can mean for you!   We are seeking Housekeepers to perform a variety of cleaning activities and ensuring all guest rooms are cared for and inspected according to standards.     Specific duties may include:  - Sanitizing, vacuuming, mopping, dusting and polishing - Making beds - Tidying rooms (stay overs) - Cleaning/polishing toilets, taps, sinks, bathtubs and mirrors washing floors; removing stains - Clean and arrange guest rooms to hotel standards for guest arrival - Clean and maintain common areas of the hotel - Perform laundry duties as necessary where applicable  - Stock and maintain housekeeping supply rooms - Ensure a high level of customer service by assist guests with requests/questions as necessary - Report any damages or repairs needed to management - Report all lost and found items to the Housekeeping Manager Perform any other job-related duties as assigned.
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Housekeeping
Position Type
Regular Part Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 1 year ago(6/29/2021 2:14 PM)
POSITION PURPOSE: To serve beverages and/or food to the guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge. ESSENTIAL FUNCTIONS: Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks suing standard ingredient recipes and practicing prudent portion control. Attends monthly departmental meetings. Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served. Practice "Teamwork" and "Clean as you Go" policies. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks up and stores all beverage, food and other equipment items, deposits cash drops and secures bank. All Bartenders must successfully complete T.I.P.S. Training. Responsible for sanitation in and around the bar area. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Performs general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards. Perform other duties and responsibilities as requested eg., special guest requests. Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed. Other duties as assigned such as assisting security with disorderly guests. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical and computer skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to transport up to 125 lbs. on a regular basis. Ability to read, speak and understand the English language in order to communicate with guests and take orders. Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. Ability to work stand and work in confined spaces for long periods of time. QUALIFICATION STANDARDS Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred. Experience: Bartending experience required. Licenses or certificates: Ability to obtain any government required license or certificate. Grooming: All employees must maintain a neat, clean and well groomed appearance (specific standards available).  
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Banquets
Position Type
On Call
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 4 years ago(5/16/2019 3:36 PM)
At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, and over 7K square feet of meeting space (as well as off site catering events) you can’t miss the opportunity to be part of a growing team!   What sets us apart? Our culture, full benefit plans, including paid time off & holiday pay (position specific), 401k with a company match, competitive wages!  We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hanover Inn Dartmouth can mean for you!   We are looking for a high energy, outgoing Bell Attendant to join our family who is passionate about customer service and ensuring our guests are having a wonderful experience. Bellmen are the first person our guests see on their way in and the last person on their way out. We are looking for a warm, inviting person who is driven by making a difference. - Maintain presence on the front drive assisting with luggage, boxes, equipment and valet parking guest cars - Explain services and amenities of hotel including but not limited to location, hours of operation and location of banquet functions - Escort guests to guestroom providing property tour and delivering luggage and other items to guest room - Answer questions about local areas of interest and assists arriving and departing guests with all transportation needs to corporations, local area attractions, airport, etc. - Provide guests with personalized service in order to consistently create the best arrival and departure experience in the Upper Valley - Assist with driving the Dart cart and/or van on trips for Dartmouth Alumni around campus and/or the occasional airport run - Assist in maintaining cleanliness of the valet/bell stand public areas as needed  
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Guest Services
Position Type
Regular Part Time
Hotel/Resort Name Quality Suites San Luis Obispo
Posted Date 2 years ago(4/22/2021 2:34 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-CA-San Luis Obispo
Location : Property Name Linked
Quality Suites San Luis Obispo
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Aloft Sarasota
Posted Date 2 years ago(4/22/2021 2:34 PM)
Aloft Sarasota is seeking full-time Room Attendants who are flexible to work hours that include weekends and/ or holidays.    Candidates should be service minded, energetic and have the ability to work well in a team environment.    The Room Attendant must be open to all aspects of housekeeping.  Responsibilities include to clean and vacuum guest rooms; collect soiled linens for laundering, make beds, replenishes room supplies, empties trash, cleaning of some public spaces, special cleaning projects, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-FL-Sarasota
Location : Property Name Linked
Aloft Sarasota
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Aloft Sarasota
Posted Date 4 years ago(1/25/2019 2:23 PM)
Aloft Sarasota   The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered.The Front Desk Supervisor will:Communicate effectively both verbally and in writing to provide clear direction to staff. Monitor lobby traffic and make staffing adjustments accordingly. Greet guests immediately with a friendly and sincere welcome. Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote the Pyramid Hotel Group marketing program. Make appropriate selection of rooms based on guest needs. Non-verbally confirm the room number and rate. Require standing and continual mobility throughout front office area. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler´┐Żs checks and other forms of payment. Convert foreign currency at current posted rates. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for hotel guests as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Other attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance
Location
US-FL-Sarasota
Location : Property Name Linked
Aloft Sarasota
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Aloft Sarasota
Posted Date 10 months ago(2/9/2022 1:59 PM)
Aloft Sarasota is looking for talented people ready to deliver a twist in travel. Our talent naturally find opportunities to deliver, delight, and engage.  Aloft talent take a fresh, energetic approach to everything in life.....and know how to juggle without dropping everything. If you are dynamic, engaging, and stylish with a passion for hospitality, then Aloft Sarasota may be just the place to give your career a lift.  Aloft offers something bold and new to the traveler and we want you to be part of our team. Support the overall operations of the maintenance department with particular focus on assuring each element of the property is in perfect working order.  They are enthusiastic and engaging with all guest interactions in the course of their job or while walking the property.  Responsible for both guest and Talent calls they respond immediately to any issue that arises.  They are passionate about equipment working properly and strive to anticipate problems.  Further, they may be called upon to act as a shuttle driver for the hotel.
Location
US-FL-Sarasota
Location : Property Name Linked
Aloft Sarasota
Department
Engineering
Position Type
Regular Full Time