Pyramid Hotel Group

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Search Results Page 6 of 34

Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 1 week ago(6/10/2021 4:05 PM)
We are seeking a dynamic individual who is motivatted, driven and passionate to join our team as our Front Office Manager at the Hilton Raleigh North Hills hotel.   Position Summary: Assist the hotels Rooms Manager with planning and directing the daily functions and short and long-term objectives of all Front Office department, to include Front Desk, Night Audit, Journey Ambassadors and Bell Services to meet the needs of the hotel. Maintain maximum occupancy, revenues and most importantly and guest satisfaction.   Responsibilities: - Lead the daily operations of the Front Office department to include, guest service agents, JA, Concierge and Bell Team. - Provide guidance to and monitor the performance of the Assistant Front Office Manager(s) and Bell Captain.  Clearly define and delegate tasks and responsibilities. - Continuously evaluate the performance and encourage improvement of Assistant Front Office Manager(s), Bell Captain and Front Desk Supervisors. Plan and administer a training and development program under the director of the Rooms Manager, within the department which will provide well trained employees at all levels and provide advancement for those persons qualified and interested in career development. - Conduct 90 day and annual performance evaluations for Assistant Front Office Manager(s) and hourly staff in a timely manner and following proper procedures. - Focus on obtaining and exceeding SALT score goals for all areas related to rooms. - Review arrivals report daily and pre-assign VIP guests, accommodate special requests and other items - Respond to assigned Hilton Guest Assistance issues, conducting thorough research to develop the most effective solutions and negotiate results as directed.  Practice appropriate service recovery techniques to ensure guest satisfaction while maintaining hotel profitability. - Maintain awareness of all relevant Hilton brand standards and take necessary steps to ensure that we meet or exceed these standards and customer expectations in the following but not limited to areas; Overall Pre-Arrival/Arrival, Overall Departure, Efficiency of Arrival Process, and Bell Staff. - Responsible for maintaining and where possible, increasing overall guest satisfaction scores (SALT) within the following areas; Overall Pre-Arrival/Arrival, Overall Departure, Efficiency of Arrival Process, and Bell Staff. - Review SALT scores daily to monitor appropriate areas and take corrective action if needed. - Responsible for driving Hilton Honors enrollments with Front Office team by creating contests, incentives, etc. - Move throughout the Front Office areas monitor service quality.  Take immediate corrective action if necessary. Be visible in the lobby and desk during peak arrivals and departures assisting with guests and team where needed. - Participate in the recruitment process, needs assessment, interview and hiring. - Develop and implement appropriate policies, procedures and tools within the Front Office areas to ensure consistent service and production. - Create weekly schedule for the front desk and PBX areas and submit to the Rooms Manager for approval. - Create Resume Binder to review daily with team to ensure all are familiar with incoming groups. - Preform appropriate disciplinary action for team members who violate policies or are not performing to the expectations of the position/s. - Maintain accurate room status information at all times. - Keep abreast of guest accounts and watch for any unusual patterns in guest charges in order to prevent uncollectible accounts. - Keep informed of all sales programs and promotions.  Ensure staff is informed of all such programs. - Meet daily with Assistant Front Office Manager and Rooms Manager to discuss staffing, SALT, areas of opportunity, etc. - Organize and conduct a monthly departmental meeting and Front Office Management meeting. - Promote teamwork and remain flexible in the work environment.  Assist Team Members whenever necessary.  Promote a positive work environment where everyone’s ideas are valued and considered.
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Clearwater Beach Marriott Suites on Sand Key
Posted Date 1 week ago(6/10/2021 3:31 PM)
Bellman/Valet - Seasonal Position with Flexible Hours (AM, PM and Mid Shifts)   PM availability is a must.   We are looking for friendly and engaging Bellman to help make memorable experience for each and every guest. As a Bellman you are the first person guests see on their way in and the last on their way out. We are looking for someone who can make a difference!   Bellman are responsible for maintaining presence on the front drive, assisting with luggage and valet parking guest cars while providing guests with personalized service in order to achieve our goal for the best arrival and departure experience in Clearwater Beach. Bellman will also assist with trips to Sand Key Park as needed for guests that would like to go to the beach or be picked up. Applicants must be able to work flexible hours including PM shift.   Major Functions: Assists with luggage during check in and check out, valet parking cars, as well as drives the company van/golfcart in transporting guests as designated.   Essential Functions: - Assists arriving and departing guests with luggage, boxes, equipment, etc. (able to move items weighing up to 50 pounds) - Explain services and amenities of hotel including but not limited to location, hours of operation and location of banquet functions -Escort guests to guestroom providing property tour and delivering luggage and other items to guest room - Answer questions about local areas of interest and assists arriving and departing guests with all transportation needs to corporations, local area attractions, airport, etc. - Deliver guest laundry/dry cleaning, as well as requested supplies and amenities - Assist in maintaining cleanliness of parking lots, public restrooms, ash urns and public areas as needed -Keep bell closet and back of Front Desk area clean and organized - Notify supervisor of any potential guest challenges or concerns - Deliver packages received at the hotel to the appropriate departments and logs all incoming and outgoing packages per PHG standards - Have a thorough knowledge of emergency and life safety procedures and follows key control policy
Location
US-FL-Clearwater Beach
Location : Brand
Marriott
Location : Property Name Linked
Clearwater Beach Marriott Suites on Sand Key
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
Seasonal
Hotel/Resort Name Clearwater Beach Marriott Suites on Sand Key
Posted Date 1 week ago(6/10/2021 3:28 PM)
We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional beyond compare service attitude for the position of Barista. The primary responsibilities for the Barista position will include but are not limited to: - Opens coffee bar ensuring area is clean and organized. Checks stock, notes any items out of supply, and sets up coffee bar. At the end of the shift ensures all items are properly labeled and secured. - Mixes and serves coffee beverages, and food items per specifications. Collects money for all items served. - Records all sales using appropriate POS, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Closes checks, balances and completes closing paperwork at end of shift. - Continuously checks on the needs of guests, bussing area, and taking beverage orders. Responds in a proactive manner to any guest concerns to ensure satisfaction. - Is knowledgeable of all types of coffee beverages (mixing ingredients) and menu items sold. - Practices “clean as you go” method, and sanitation standards. Always cleans empty glasses and dishes from the tables immediately. - Reports all tips received on a daily basis and records them on a tip declaration sheet. Please note that you may not solicit tips from guests using a “tip jar”. - Completes side work duties, including, cleaning tables, stocking coffee bar ensuring par levels are being maintained, brings china and glassware to dish station, and assists in maintaining cleanliness of the coffee bar and great room areas. - Maintains organized storage closet and places deliveries away in an organized and efficient manner. - Performs all other duties deemed necessary by management. Must be able to work various shifts including: 6:00am - 1:30pm and/or 1:00pm - 9:30pm
Location
US-FL-Clearwater Beach
Location : Brand
Marriott
Location : Property Name Linked
Clearwater Beach Marriott Suites on Sand Key
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 1 week ago(6/10/2021 3:25 PM)
You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Team players who believe in these same values to join us at the Sheraton Denver West hotel!     Being a part of the Sheraton Denver West family means striving for your personal best, every day. Expand your potential and build your resume by working with a dynamic team, guaranteed to help you advance your skills and knowledge. Being a part of hospitality means building exciting new relationships, and at Sheraton Denver West, our core values represent our commitment to warm connections with our community, with our guests, and most importantly with every one of our Team Members!   The Banquet Captain is responsible for: - Serving as a contact person for banquet functions and ensuring that our guests receive the highest level of customer service  - Supervising banquet staff - Review BEOs with team prior to events and ensuring that functions are set correctly - Posting events and helping with paperwork - Assisting with linen inventory and training of staff - Other duties as assigned      Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Medical, Vision, Dental & Life Insurance - Discounts at Marriott Properties - 401K with Company match - Free parking - Competitive Pay - Opportunities for advancing skills and knowledge through training and development - Sick-time and paid holidays   Starting Pay: $20/hr commensurate with experience   The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Woodcliff Lake
Posted Date 1 week ago(6/10/2021 3:15 PM)
We are seeking enthusiastic and capable Conference Set-Up Attendant to manually set up, break down, and service all meeting rooms in accordance with Pyramid Hotel Group high standards of quality.  To collect all service ware and allocate in accordance with event order to supply function. ESSENTIAL FUNCTIONS: - Maintains all meeting rooms and adjoining public spaces in excellent condition at all times. - Reports all maintenance needs and damages to Manager for immediate repair. - Follows daily work sheets and checklists through to completion. - Maintains office area, storerooms, equipment, and work carts in excellent condition at all times. - Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. - Sets up and breaks down a variety of rooms in various styles and shapes. - Sets out water, glasses, stationery, office supplies, and candies in rooms. - Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. - Refreshes rooms as needed through a variety of tasks including vacuuming, removing dirty dishes, and changing water. - Prepares carts with supplies needed for set-up or refreshment of rooms.
Location
US-NJ-Woodcliff Lake
Location : Brand
Hilton
Location : Property Name Linked
Hilton Woodcliff Lake
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
On-Call
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 1 week ago(6/10/2021 2:51 PM)
We're looking for a qualified Laundry Attendant who will assurethe proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist other positions in department as needed or as directed by immediate supervisor.
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Clearwater Beach Marriott Suites on Sand Key
Posted Date 1 week ago(6/10/2021 2:27 PM)
Job description   The Director of Food & Beverage is responsible for oversight of all food & beverage outlets within the hotel. This includes Watercolour Grillhouse, Bistro by the Bay, Banquets, In-Room Dining and Kokomo's Bar & Grill. Role primarily works second shift Duties & Responsibilities Include: - Achievement of budgeted food sales, beverage sales, labor costs and profitability - Assures that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented - Inspects to ensure that all safety, sanitation, energy management, preventive maintenance and other standards are consistently met - Completion of customer follow-up calls in a timely manner - Assures that all standard operating procedures for revenue and cost control are in place and consistently utilized - Maintains appearance, upkeep and cleanliness of all food and beverage equipment and facilities - Helps plan and approves external and internal marketing and sales promotion activities for the food and beverage department - Timely analysis of Food & Beverage Prices in relation to the Comp Set - Participation and input towards F&B Marketing and Activities
Location
US-FL-Clearwater Beach
Location : Brand
Marriott
Location : Property Name Linked
Clearwater Beach Marriott Suites on Sand Key
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 4 days ago(6/14/2021 5:38 PM)
The AC Hotel Cincinnati at the Banks is looking for a passionate and strong individual to supervise our food and beverage department.  This position will supervise the food & beverage department and ensure adherence to standards. Be visibly present on the outlet floor during service and solicit feedback from guests/customers. - Ensure that everything is to the guests’ satisfaction and brand standards for food, Beverage, and cleanliness.  - Responsible for assigning and supervising all opening and/or closing side duties. - Ensure all temp and cleaning checklists are completed daily and bar & kichen are within standards - Schedule all F&B staff in accordence to hotel business levels and event/banquets - Conduct pre-shift/monthly meeting with department - Participate in ongoing training of employees to ensure that employees continue to improve their performance. - Recognize outstanding performance by service personnel and handle discipline as per standard operating procedures. - Complete reports on production, fill out necessary requisitions and control distribution of necessary supplies. - Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties, bartending, cooking. - Additional duties as necessary and assigned.
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Company Name
Winegardner and Hammons Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 1 week ago(6/9/2021 9:57 PM)
We are lookng for a Banquet Captain to join our team!   Responsible for acting as a contact person for banquet functions. Also responsible for supervising banquet staff, ensuring that functions are set correctly, helping with paperwork, linen inventory and training of staff.   Ability to organize, communicate, and help lead the team to a successful event. Assist the Banquet Manager lead the staff and create a positive, cohesive team to deliver exceptional service. Maintain complete knowledge of hotel standards as well as departmental standards. Knowledgeable of correct use and maintenance of all equipment. Full understanding of banquet menus and beverages specified by the group. Being flexible and ability to quickly respond to client needs. Ability to focus and pay attention to all details of the event.   Responsibilities - To effectively and efficiently supervise the staff to ensure successful banquet events. - Responsible for helping train staff and maintaining a high level of performance according to hotel standards. - Should be ready to assist at any time to ensure optimum service to our guests. - Knowledgeable of daily features and activities within the hotel. - Responsible for maintaining a clean and safe working environment always. - Ability to follow directions from the client, Banquet Manager as well as the Catering and Sales Managers. - Ability to execute banquet events with minimal supervision.
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 1 week ago(6/9/2021 9:49 PM)
We are currently seeking an experienced, guest facing Night Auditors to join our team! Part time and full time positions are available.   The Night Auditor performs the duties of a Front Desk Agent and completes, balances and files night audit reports on the various areas of the hotel (i.e. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information in accordance with cash handling, credit card processing and accounting policies and procedures.
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Part-Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 1 week ago(6/9/2021 9:49 PM)
We're looking for a dedicated, hard-working Houseperson to join our Housekeeping team.   As the Houseman, you’ll be responsible for cleaning and maintaining all corridors, vending areas, elevators and landings and service areas on guest floors, ensuring that hotel cleanliness standards are met. In addition, you’ll assist Room Attendants by making sure that they have the linen and other supplies that they need.  Key responsibilities include:  • Ensuring that all corridors, vending areas, elevators and landings and service areas on guest floors are always clean and presentable  • Providing linen supplies for Room Attendants  • Stocking guest floor closets  • Delivering and retrieving items requested by guests and/or manager • Reporting maintenance issues to supervisor immediately  • Greeting guests in hallways in a pleasant and friendly manner 
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 1 week ago(6/9/2021 9:49 PM)
We are seeking a full-time housekeeper to join our team at the Hilton Raleigh North Hills hotel!   Pyramid Hotel Group is fast growing leader in hotel and resort management and seeks team members to grow along with our company, and to be a part of the culture that puts its people first! For some, traveling and being away is fun; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. How will I be contributing? The role of the Housekeeper is to assure the overall success of the hotel by meeting or exceeding the guest expectation for product cleanliness. You will be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Hilton Raleigh North Hills is currently seeking a full time Housekeeper for our 333 room full service hotel located in Raleigh, NC. As an associate of the Hilton Raleigh North Hills, you will also be an associate of Pyramid Hotel Group, one of the nation's largest and fastest growing hospitality management companies where the opportunity for career growth is endless!   Candidates should be service minded, energetic and have the ability to work well in a team environment.   Job Responsibilities: - Clean assigned guest rooms according to system standards. This includes making beds, cleaning bathrooms, vacuuming carpet, etc. - Place and restock items in the hotel rooms including paper items, soap, towels, etc. according to Brand Standards. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Protect the privacy and security of guests and coworkers. - Address guests’ service needs in a professional, positive, and timely manner. - Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting. - Assist other associates to ensure proper coverage and prompt guest service. - Comply with quality assurance expectations and standards. - Report missing hotel property and damages to room to manager.
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 1 week ago(6/9/2021 9:49 PM)
We are currently seeking a professional, outgoing, guest focused leader to join us as a full-time Front Office Supervisor.    Responsbilities will include: - Supervise the front desk agents, ensuring the correct sequence of events for proper checkin and checkout of guests. Assign specific tasks to front desk agents relative to  missing addresses, registration, system maintenance, registration cards, posting charges, and overall cleanliness and organization of the front desk. - Assign and instruct guest service agents in the details of work - Use management skills to resolve guest concerns and relocations - handle emergencies - Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and payment information. - Accept payment for guests’ accounts. Maintain a house bank and make a deposit and accurate report of receipts daily. - Provide ongoing training and support to front desk agents. -  Post miscellaneous charges as requested. - Maintain all front desk related equipment and a par stock of supplies.   We offer our employees the following benefits: - Comprehensive and affordable employee benefit/insurance programs - 401K Match - Paid Time Off - Discounts on Travel
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 1 week ago(6/9/2021 9:49 PM)
We are currently seeking applicants for our Front Office Agent opening. The position is available for part-time or full-time.   The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.   Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
TBD
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 1 week ago(6/9/2021 9:49 PM)
We are seeking a Bell Person/Driver to join our team! The position is open for part-time or full-time availability.   As a Bell Person/Driver, you will be responsible for luggage assistance and shuttle service for all guests while providing guests with personalized service in order to achieve our goal for the best arrival and departure experience. You will be transporting guests to and from the local airport and occasionally completing runs to local attractions. This position will assist Front Desk Agents as needed.  
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Guest Services
Position Type
TBD
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 1 week ago(6/9/2021 9:49 PM)
We are looking for a Bartender to join our team!   The Bartender is responsible for preparing alcoholic and nonalcoholic beverages, serving food and providing excellent service accompanied by rememberable experiences to all guests at the Hilton Raleigh North Hills. As a Bartender, you are an extension of the brand. As a result, you will be responsible for professional behavior, charismatic and positive energy to create a fun environment that drives conversation and sales.   A successful Bartender will greet customers, learn and remember their preferences, answer questions, recommend menu items, and prepare and serve beverages. You will also upsell items, utilize proper equipment and ingredients, and handle basic cleaning duties. You should be efficient, observant, knowledgeable, and personable with a thirst for all things craft cocktails. Requirements - 2+ years’ experience working in high-volume F&B operation - Craft cocktail experience  - Ability to multitask and deliver drink requests/food in a timely and efficient manner while maintaining consistency - Strong communication and people skills - Flexible schedule and reliable - Micros experience is a plus
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 1 week ago(6/9/2021 9:49 PM)
We are looking for a part-time Barista to join our team!   Position Summary: Responsible for taking guest orders, accurately crafting food or beverage item and delivering to the guest.  Responsibilities: - Promotes coffee consumption by educating customers; preparing and serving a variety of coffee drinks, along with pastries and cookies and other food items. - Welcomes customers by determining their interests and needs. - Educates customers by presenting and explaining the Marketplace menu; answering questions. - Answers phones and requests for room service orders; prepares food and delivers to appropriate guest - Collects payments for all transactions - Prepares and sells coffee drinks by following provided recipes and preparation techniques for coffee drinks, such as, espresso, latte, cappuccino, etc. - Generates revenues by attracting new customers; defining new and expanded services and products. - Maintains inventories by replenishing food and beverage supply; stocking coffee brewing equipment and maintaining supplies. - Keeps equipment operating by following operating instructions; troubleshooting breakdowns, performing preventive maintenance calling for repairs. - Maintains safe and healthy work environment by following organization standards and sanitation regulations. - Improves quality results by suggesting changes, maintaining and improving the appearance of the store and coffee bar, continuing to look for new ideas
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Part-Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 1 week ago(6/9/2021 9:49 PM)
POSITION PURPOSE   To manually set up, break down, and service all meeting rooms in accordance with Pyramid Hotel Group high standards of quality.    ESSENTIAL FUNCTIONS:   Communicate with supervisor throughout shift to be aware of the work. Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms with clean glasses and fresh water. Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. Replenish beverages as necessary, and check with guests for overall satisfaction. Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Anticipate equipment needs from event orders. Practice Teamwork" and "Clean as you Go" policies.  
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Part-Time
Hotel/Resort Name Homewood Suites by Hilton Charleston Mt Pleasant
Posted Date 1 week ago(6/9/2021 3:36 PM)
Work Location Homewood Suites - IOP Connector 1998 Riviera Dr. Mount Pleasant SC 29464   ***ABOVE AVERAGE WAGES*** What will I be doing? As a Housekeeping Supervisor, you would be responsible for coordinating housekeeping staff to clean guest rooms and respond to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: - Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming - Change and replenish bed linens, towels and guest amenities, as needed - Perform deep cleaning tasks, as needed - Stock, maintain and transport housekeeping supply cart on a daily basis - Dispose of trash and recyclables - Respond to special guest requests in a timely, friendly and efficient manner - Perform guest turn down service, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: - Hospitality - We're passionate about delivering exceptional guest experiences. - Integrity - We do the right thing, all the time. - Leadership - We're leaders in our industry and in our communities. - Teamwork - We're team players in everything we do. - Ownership - We're the owners of our actions and decisions. - Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: - Quality - Productivity - Dependability - Customer Focus - Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!   EOE/AA/Disabled/Veterans   Schedule : Full-time Brand : Homewood Suites by Hilton Shift : Daytime Job Level : Team Member Job : Housekeeping and Laundry We are seeking a full-time housekeeper. Candidates should be service minded, energetic and have the ability to work well in a team environment. Responsibilities include general cleaning of hotel suites, cleaning of some public spaces, and special cleaning projects.    
Location
US-SC-Mt Pleasant
Location : Brand
Hilton - Homewood Suites
Location : Property Name Linked
Homewood Suites by Hilton Charleston Mt Pleasant
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Homewood Suites by Hilton Charleston Mt Pleasant
Posted Date 1 week ago(6/9/2021 3:26 PM)
Work Location Homewood Suites - IOP Connector 1998 Riviera Dr. Mount Pleasant SC 29464   ***ABOVE AVERAGE WAGES*** ***PREMIUM WAGES FOR WORKING FRIDAYS & SUNDAYS*** What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: - Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming - Change and replenish bed linens, towels and guest amenities, as needed - Perform deep cleaning tasks, as needed - Stock, maintain and transport housekeeping supply cart on a daily basis - Dispose of trash and recyclables - Respond to special guest requests in a timely, friendly and efficient manner - Perform guest turn down service, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: - Hospitality - We're passionate about delivering exceptional guest experiences. - Integrity - We do the right thing, all the time. - Leadership - We're leaders in our industry and in our communities. - Teamwork - We're team players in everything we do. - Ownership - We're the owners of our actions and decisions. - Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: - Quality - Productivity - Dependability - Customer Focus - Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!   EOE/AA/Disabled/Veterans   Schedule : Full-time Brand : Homewood Suites by Hilton Shift : Daytime Job Level : Team Member Job : Housekeeping and Laundry We are seeking a full-time housekeeper. Candidates should be service minded, energetic and have the ability to work well in a team environment. Responsibilities include general cleaning of hotel suites, cleaning of some public spaces, and special cleaning projects.  
Location
US-SC-Mt Pleasant
Location : Brand
Hilton - Homewood Suites
Location : Property Name Linked
Homewood Suites by Hilton Charleston Mt Pleasant
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time