Pyramid Hotel Group

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Search Results Page 6 of 35

Hotel/Resort Name Hyatt Regency Atlanta Perimeter at Villa Christina
Posted Date 1 week ago(9/10/2021 4:43 PM)
Pyramid Hotel Group is on the move!  If you are looking for an opportunity to join a world class global leader in the hospitality industry and want to be in control of your professional growth, come join our team! We are looking for an experienced and dynamic Director of Sales and Marketing to join us at the Hyatt Regency Atlanta Perimeter at Villa Christina. Take the next step in your career today as you become a member of Pyramid Hotel Group’s CARE culture and leverage an unparalleled career path potential!  Lead our sales and marketing team at our 182 guest-rooms and suites hotel with over 13,000 square feet of meeting space and 3 outlets including our fine dining restaurant,  Villa Christina! We are seeking an energetic revenue minded leader who will take charge, motivate, drive all revenue strategies and integrated marketing initiatives by successfully positioning the hotel.  This role will also work in tandem with our e-commerce and revenue management teams to establish the hotel for future success by creating exposure via social media, website, and rate positioning.  The Director of Sales & Marketing will maintain positive interdepartmental communications; contribute to the overall direction of the hotel and effectively manage all sales and marketing expenses while exceeding overall budgeted revenues and RevPAR goals. Success will be measured through the successful achievement of budgeted objectives by driving direct sales efforts, establishing strong group and catering pre-sell revenues, account acquisition, achieving aggressive RevPAR Index goals.  The individual will also work closely with the Vice President of Sales and Marketing and General Manager to ensure appropriate brand building and asset growth focusing on the following: - Establishes and delivers on Brand Personality and Brand Promise - Overall responsibility for total revenue and yield strategies - Accountable to market performance and potential performance as well as budget, forecast, and target goals - Hands on leadership of team - Activity participates in community relations - Helps create and implement a cohesive Hotel Sales & Marketing Plan including: Direct Sales, PR, Revenue Management and Ecommerce          
Location
US-GA-Atlanta
Location : Property Name Linked
Hyatt Regency Atlanta Perimeter at Villa Christina
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Embassy Suites Boston Marlborough
Posted Date 1 week ago(9/10/2021 4:34 PM)
We are looking for Full Time Suitekeepers (Housekeepers) who can deliver exceptional guest service! Candidates should be service minded, energetic and have the ability to work well in a team environment. If you're looking to grow as part of a strong team, come see what we can offer you for your career!   Responsibilities include general cleaning of hotel suites, cleaning of some public spaces, and special projects. Specifically:  - Checking Suitekeeper cart for supplies and stocking as needed. - Stripping dirty linens / towels and remove used amenities from suite. - Making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. - Reporting maintenance deficiencies to maintain room compliance with hotel standards. - Replenishing linen and guest amenities. - Responding to special requests by guests (such as providing extra amenities or service time requests). - Assist with special cleaning projects and in laundry when needed. - Complete maintenance requests as needed for items which need repair. - Timely report and return of Lost and Found items for proper processing. - Interact with guests in a friendly, courteous manger. Reports any guest issues to a supervisor.
Location
US-MA-Marlborough
Location : Property Name Linked
Embassy Suites Boston Marlborough
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Boston Marriott Burlington
Posted Date 1 week ago(9/10/2021 3:47 PM)
We're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked     We're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly "can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked, and carries out all duties with high quality standards.   Job Requirements: Restaurant server experience preferred, previous customer service experience required. Must be able to work a flexible shift including evenings, weekends and holidays. - Greet and seats guests in alternating sections of the restaurant as quickly as possible, presents them with menus, makes meal suggestions and appropriate wine selections and answers questions regarding meal preparation. - Takes order, presents check to the cook, and red line for cocktails. Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift. - Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on plate before serving. Presents check to guest for payment. - Continuously checks on the needs of guests in entire restaurant, busing tables, and pouring beverages. Responds in a proactive manner to any guest concerns to ensure satisfaction. - Is knowledgeable of all menu items, including how they are prepared and their status for the day. - Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by supervisor. Practices “clean as you go” method, and sanitation standards. - Report all tips received on a daily basis and records them on a tip declaration sheet. - Ensures alcohol awareness procedures are in place (TIPS) and notifies supervisor of any guest incidents. - Assist with room service duties as necessary. - Able to carry trays and move items weighing up to 30 pounds. - Performs all other duties deemed necessary by management.  
Location
US-MA-Burlington
Location : Brand
Marriott
Location : Property Name Linked
Boston Marriott Burlington
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton/Le Meridien Charlotte Hotel Complex
Posted Date 1 week ago(9/10/2021 3:22 PM)
Pyramid Hotel Group is fast growing leader in hotel and resort management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We have an amazing opportunity to get on board with a world class team as the sales and marketing leader for The Sheraton and Le Meridien Charlotte Hotel Complex with 605 guest rooms and suites, 55,000 square feet of meeting space multiple F&B Outlets.   We are seeking a driven, motivated leader who knows that being the best means having vision and following through on that vision. This is a highly empowering position requiring high energy and the ability to motivate, cultivate and mentor a high-performance team devoted to surpassing the goals you set for them. We value forward thinking, progressive and creative personalities. We provide the resources; you provide the leadership, inspiration and results. This is a chance to develop a unique culture and develop a personal and professional brand. Leading the Sales and Marketing efforts, you must be self motivated with exceptional communication skills and solid business sense. If you want to have a big impact on our success, love developing a high-performance team and have the track record to prove it, we want to hear from you!   The ideal candidate for this hands-on position will lead and manage the Sales and Marketing team ensuring a high level of professionalism, guest service and profitability. The Complex Director of Sales and Marketing will be responsible for the following: - Overall attainment of hotel revenue and will oversee Group Sales, Leisure Transient Sales, Business Travel Sales, Catering Sales and Conference Services. - Share in the development and execution of Revenue Management strategies in combination with the Director of Revenue Management and Vice President Managing Director. - Insure group rates and pricing are properly managed as it relates to group sales and catering (rooms, F&B, amenities, etc).  - Primarily responsible for all marketing efforts of the hotel to include e-Commerce, Direct mail, Advertising, etc. - Leadership and management of a marketing/PR and Social Media partner to drive/create demand and awareness of the hotel complex The Complex Director of Sales and Marketing will be the key driver in hotel relations with, CVBs and the community.
Location
US-NC-Charlotte
Location : Brand
Marriott - Le Meridien, Marriott - Sheraton
Location : Property Name Linked
Sheraton/Le Meridien Charlotte Hotel Complex
Company Name
Pyramid Hotel Group
Department
Sales
Position Type
Regular Full-Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 1 week ago(9/10/2021 10:59 AM)
Are you looking to begin your career in hospitality or looking to get back into the industry?   This is a great place to start! As Front Desk Agent you will be the voice and face of the hotel! You will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.   The Front Desk Agent will:  - Greet customers immediately with a friendly and sincere welcome. - Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. - Promote Hotel's marketing programs. - Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. - Requires continual standing and movement throughout front office area.  - Verify and imprint credit cards for authorization using electronic acceptance methods. - Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY - The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations.
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 1 week ago(9/9/2021 6:59 PM)
Seeking a Housekeeping Lobby Attendant able to work a flexible schedule which may include weekends and/or holidays.   To work as a member of the Housekeeping Department providing and maintaining a clean and sanitary lobby for guests as well as maintaining the cleanliness of all equipment properly and public area facilities.      
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Houston Marriott Westchase
Posted Date 1 week ago(9/9/2021 6:51 PM)
We are seeking full-time Room Attendants who are flexible to work hours that include weekends and/ or holidays.    Candidates should be service minded, energetic and have the ability to work well in a team environment.    The Room Attendant must be open to all aspects of housekeeping.  Responsibilities include to clean and vacuum guest rooms; collect soiled linens for laundering, make beds, replenishes room supplies, empties trash, cleaning of some public spaces, special cleaning projects, houseperson and laundry duties and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.   Estamos buscando recamareras a tiempo completo, quien tengan un horario flexible incluyendo fines de semana y/o días festivos.   Las candidatas deben tener un enfoque en el servicio, ser energéticas y tener la habilidad de trabajar bien en equipo. Estar abierta a todos los aspectos de housekeeping. Responsabilidades incluyen limpieza de cuartos, de áreas públicas, proyectos especiales, houseperson y lavandería.
Location
US-TX-Houston
Location : Brand
Marriott
Location : Property Name Linked
Houston Marriott Westchase
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name The Laylow Autograph Collection Hotel
Posted Date 2 weeks ago(9/9/2021 5:09 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. - Any other duties assigned by the manager Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.   Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.    
Location
US-HI-Waikiki-Honolulu
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Laylow Autograph Collection Hotel
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 2 weeks ago(9/9/2021 3:53 PM)
You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Team players who believe in these same values to join us at the Sheraton Denver West hotel!   The primary function of the Food Server is to provide professional, efficient and quality guest service through a thorough knowledge of food, beverage, and menu items offered and service techniques including suggestive selling.        Essential Job Tasks: - Wait on customers using the established sequence of service set for the restaurant per Sheraton standards. - Restock and reset all supplies needed for each shift as specified in the individual station side work chart. Inventory pars are replenished by using the food requisition sheet, which is filled out on a daily basis. - Wait on customers using the established sequence of service set for the restaurant per Sheraton standards. - Consistently up sell and increase check average by suggesting drinks, appetizers, entrees and desserts from current menus. - Maintain proper posting of each check and administer cashiering procedures to include direct bill room charges, credit cards and cash transactions using the POS system. - Serve alcohol responsibly applying TIPS training principals – no alcohol service to patrons visibly intoxicated or under the age of 21. Failure to comply with responsible service of alcohol may lead to disciplinary action up to and including termination. - Monitor your assigned station keeping it clean and organized. Set and clean all tables completely for the appropriate meal period. - Complete side work as scheduled for the day, including adherence to the weekly cleaning schedule for the restaurant. - Check with the Restaurant Manager and/or Supervisor before punching out, inquiring as to whether there might be anything further to accomplish. - Notify supervisor of any equipment repair/service needs by noting it in the restaurant log book. Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Medical, Vision, Dental & Life Insurance - Discounts at Marriott Properties - 401K with Company match - Free parking - Competitive Pay - Opportunities for advancing skills and knowledge through training and development - Sick-time and paid holidays - Free lunch   Starting Pay: $9.30/hr + tips   *$500 sign on bonuus paid out at sucessful 90 days of employment*   The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 2 weeks ago(9/9/2021 3:55 PM)
You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Team players who believe in these same values to join us at the Sheraton Denver West hotel!   The primary function of the Food Server is to provide professional, efficient and quality guest service through a thorough knowledge of food, beverage, and menu items offered and service techniques including suggestive selling.        Essential Job Tasks: - Wait on customers using the established sequence of service set for the restaurant per Sheraton standards. - Restock and reset all supplies needed for each shift as specified in the individual station side work chart. Inventory pars are replenished by using the food requisition sheet, which is filled out on a daily basis. - Wait on customers using the established sequence of service set for the restaurant per Sheraton standards. - Consistently up sell and increase check average by suggesting drinks, appetizers, entrees and desserts from current menus. - Maintain proper posting of each check and administer cashiering procedures to include direct bill room charges, credit cards and cash transactions using the POS system. - Serve alcohol responsibly applying TIPS training principals – no alcohol service to patrons visibly intoxicated or under the age of 21. Failure to comply with responsible service of alcohol may lead to disciplinary action up to and including termination. - Monitor your assigned station keeping it clean and organized. Set and clean all tables completely for the appropriate meal period. - Complete side work as scheduled for the day, including adherence to the weekly cleaning schedule for the restaurant. - Check with the Restaurant Manager and/or Supervisor before punching out, inquiring as to whether there might be anything further to accomplish. - Notify supervisor of any equipment repair/service needs by noting it in the restaurant log book. Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Medical, Vision, Dental & Life Insurance - Discounts at Marriott Properties - 401K with Company match - Free parking - Competitive Pay - Opportunities for advancing skills and knowledge through training and development - Sick-time and paid holidays - Free lunch   Starting Pay: $11.75/hr + tips   *$500 sign on bonuus paid out at sucessful 90 days of employment*   The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Food & Beverage
Position Type
Regular Full-Time
Hotel/Resort Name Pleasanton Marriott
Posted Date 2 weeks ago(9/9/2021 3:40 PM)
Are you ready to take the next step in your Hospitality Human Resources Career? If so, we have an amazing opportunity for a Hospitality HR Professional who is ready for their net step in their career! Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently searching for a Director of Human Resources for our Pleasanton Marriott Hotel which boasts 242 guestrooms, 5,000 square feet of meeting space and 2 outlets.   Reporting to the General Manager, the Director of Human Resources (DHR) is responsible for ensuring the efficient administration and management of all human resources functions including: - recruiting - training - employee relations matters - wage & benefit administration - worker's compensation management - compliance with statuary requirements - budgeting and the coordination of related activities in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives The Director of Human Resources serves on the Executive Committee and must be highly visible to employees throughout the hotel. Duties include (but are not limited to): - recruiting - interviewing - hiring - retention of qualified employees - overseeing payroll functions - direction and administration of the employee reward & recognition program - making sure employees are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs - development, implementation, and administration of policies and programs related to the management of all hotel staff - making sure the hotel's HR function complies with all state and federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating any new requirements - preparing annual budget forecasts for the Human Resource Department - being responsible for safety programs and Workers' Compensation benefits - maintaining all hotel personnel records and Human Resource files, ensuring confidentiality
Location
US-CA-Pleasanton
Location : Brand
Marriott
Location : Property Name Linked
Pleasanton Marriott
Company Name
Pyramid Hotel Group
Department
Human Resources
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 2 weeks ago(9/9/2021 11:43 AM)
Requirements: Maintain kitchen work areas, equipment, and utensils in a clean and orderly manner. Sweep and mop floors; wash dishes, worktable, walls, vent hoods. Empty trash and other duties as required.   Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Medical, Vision, Dental & Life Insurance - Discounts at Marriott Properties - 401K with Company match - Free parking - Competitive Pay - Opportunities for advancing skills and knowledge through training and development - Sick-time and paid holidays - Free employee meal Starting Pay: $15.00/hour
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Stewarding
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 2 weeks ago(9/9/2021 10:46 AM)
You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Leaders who believe in these same values to join us at the Sheraton Denver West!   The Sheraton Denver West is looking for an organized, passionate, and dependable candidate to fill our Housekeeping Manager position. The primary function of the Restaurant Manager is to ensure that quality standards of service are met in the restaurant, room service and lounge areas thus delivering an above average dining experience to all guests ensuring return patronage and to consistently train and develop staff through scheduled training sessions and monthly meetings. The Manager should make responsible decisions, solve problems and lead by example.   Being a part of the Sheraton Denver West family means striving for your personal best, every day. Expand your potential and build your resume by working with a dynamic team, guaranteed to help you advance your skills and knowledge. Being a part of hospitality means building exciting new relationships, and at Sheraton Denver West, our core values represent our commitment to warm connections with our community, with our guests, and most importantly with every one of our Team Members!   Essential Responsibilities - Maintain company standards of cleanliness throughout the rooms section of the hotel. - Supervising the housekeepers and housepersons assigned to the housekeeping team. - Relaying information concerning the status of rooms to and from the housekeeping office as well as the front desk. - Assigns rooms/boards to Housekeeping staff. - Addresses guest’s complaints regarding housekeeping service of equipment. - Reports need for room repairs to engineering. - Inspect rooms. - Examines carpets, drapes, and furniture for stains, damage or wear. - Checks and counts linens and supplies. - Maintains inventory and ordering. - Verifies staffing is appropriate for business levels. - Handles lost and found inquiries and all pertinent procedures. - Checks vacant, expected departure and discrepant rooms. - Communicates with appropriate departments when necessary. - Conducts pre-shift meetings. - Cleans rooms and assists in laundry when necessary. - Directly supervises hourly employees in the Housekeeping Department - Assisting with interviewing and training employees   Minimum Experience and Qualifications - 2‐3 years of hotel management/supervisory experience in Housekeeping or Rooms Division - Previous experience as a Housekeeping Manager or Supervisor is required - Full service experience preferred - Must be bilingual – English & Spanish - Ability to work holidays, weekends, various shifts and overtime as needed.   Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Competitive Pay - Free parking - Opportunities for advancing skills and knowledge through continuous training and development - Associate discounts at Marriott Properties worldwide - Medical, Vision, Dental & Life Insurance - Sick-time and paid holidays - 401K with Company match - Free employee meal   Starting Pay: $55,000 salaried    The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Housekeeping
Position Type
Regular Full-Time
Hotel/Resort Name Sheraton Denver West Hotel
Posted Date 2 weeks ago(9/9/2021 10:32 AM)
You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Team players who believe in these same values to join us at the Sheraton Denver West hotel!   The Sheraton Denver West hotel is looking for an organized, dedicated, and passionate candidate to fill our Guest Service Agent position. The primary functions of the Guest Service Agent are to greet and register guests, and to provide personalized and empathetic service to meet Pyramid Hotel Group’s excellent standards of service. Guest Service Agents are responsible for assuring that every guest has an Awesome, memorable stay by assisting with a wide array of requests, needs, and questions.   Being a part of the Sheraton Denver West family means striving for your personal best, every day. Expand your potential and build your resume by working with a dynamic team, guaranteed to help you advance your skills and knowledge. Being a part of hospitality means building exciting new relationships, and at Sheraton Denver West, our core values represent our commitment to warm connections with our community, with our guests, and most importantly with every one of our Team Members!   Essential Responsibilities - Greet guests with a friendly and sincere welcome. Actively listen to understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions. - Promptly answer the telephone (with a smile!) using positive and clear English communication. Input messages into the computer. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems. Take ownership of guest’s challenges and follow through to ensure guest satisfaction. - Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, and coupons as appropriate. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance an assigned house bank. Accept and record vouchers, traveler’s checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. - Close guest accounts at time of check out and ensure guest satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during heavy hotel activity, and resolve complications such as location changes or credit issues. - Perform other supportive functions determined by the supervisor based upon the particular requirements of the hotel, always striving for excellent in service to our guests, and to each other.   Minimum Experience and Qualifications - Ability to effectively deal with internal and external customers - Excellent verbal and written communication skills - Keen attention to detail - Computer skills, with knowledge of computer programs - Ability to accurately input information using a computer system - Basic mathematical skills - Ability to stand for lengthy periods of time, to move throughout hotel, to lift up to 20 pounds safely, and to continuously perform essential job functions Preferred Experience and Qualifications - Previous hotel front desk experience or other customer service experience - A desire to learn and to grow!   Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to:   - Competitive Pay - Free parking - Opportunities for advancing skills and knowledge through continuous training and development - Associate discounts at Marriott Properties worldwide - Medical, Vision, Dental & Life Insurance - Sick-time and paid holidays - 401K with Company match   Starting Pay: $16.50/hour   The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Location
US-CO-Lakewood
Location : Brand
Marriott - Sheraton
Location : Property Name Linked
Sheraton Denver West Hotel
Company Name
Pyramid Hotel Group
Department
Front Office
Position Type
Regular Full-Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 2 weeks ago(9/9/2021 10:28 AM)
This is a great opportunity to become part of the Shores Resort & Spa Engineering Team!  We need a Painter who will also work as an Engineer when needed for our boutique resort located right on the water!  This PM/Afternoon position is Full Time.   This position: -  Reports directly to the Director of Engineering. - Completes work assigned through a work order system as determined by the Director of Engineering. - Has Painting projects throughout the resort as to maintain the pristine appearance of the Resort. - May also respond to guest calls and assists or repairs as needed items in guest rooms in a fast and friendly manner. - May assist in repairing and repairs locks, plumbing, kitchen equipment, and general hotel maintenance. - May also act as a resource to other Engineers when projects are being completed.   We have an outstanding benefits package that includes medical/dental/life and vision benefits as well as a company contributory 401k, paid holidays and paid vacations!  Growth opportunities are always available!  We have 105 hotels around the world!  You can grow into one of those positions or you can take a vacation at deeply discounted rates!   This is a GREAT place to work!
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Pyramid Hotel Group Corporate Offices - Houston
Posted Date 2 weeks ago(9/9/2021 9:59 AM)
Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first and we are growing! Due to recent expansion, we have begun a search for a Vice President Centralized Accounting to be based out of the Houston, TX area.   This position will be responsible for the day-to-day operations of the Central Accounting Function. Centralized Accounting will be responsible for the timely month end close function, all account reconciliations, fixed asset accounting, tax filings (Sales, Use, Occupancy, Property, Personal Property), treasury functions, payroll, and accounts payable.   Responsibilities include but are not limited to: - Oversee daily operations of the Centralized Accounting function including supervision of centralized accounting team - Manage and train staff (remote and in office) to achieve efficient and effective service delivery - Design and implement accounting procedures for an expedited monthly close - Participate in the establishment and implementation of accounting policies & best practices - Oversee the Treasury function (banking and merchant ID’s) - Direct the payroll and accounts payable function to ensure accurate and timely execution - Oversee the Fixed Asset accounting for a limited number of properties - Interact with regional & property-based operations and finance teams - Support financial reporting requirements and organization’s needs & efforts towards data analytics - Establish standards that ensure a best-in-class control environment - Build processes to comply with statement on auditing standards to support any audit requirements (financial and tax) including SAS 70 - Supports, manages and initiates change within the organization, taking steps to remove barriers or accelerate process
Location
US-TX-Houston
Location : Property Name Linked
Pyramid Hotel Group Corporate Offices - Houston
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Woodcliff Lake
Posted Date 2 weeks ago(9/8/2021 6:53 PM)
Up to $500 bonus potential upon successful completion of 90 days employment* To maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel. The Engineer will: - Inspect guestrooms, public spaces and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. This requires the individual to visually inspect and detect items needing repair and requires a considerable knowledge of a wide variety of maintenance trades. Basic electrical, plumbing, carpentry and mechanical experience is used frequently on the job. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 200 lbs.  climb ladders up to 30 feet high and reach in all directions, often times overhead. Detailed record keeping in English is required for logs and inspection sheets. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Report major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order. - Perform all the essential functions of Shift Engineer when required. Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as making props or cleaning of the workshop.   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: - Basic mechanical aptitude for operation and repair of hotel equipment. - Skill in the use of related tools (including both hand and electric tools). - Basic English language communication and mathematical skills in order to communicate with co-workers, fully comprehend job assignments and perform accurate simple arithmetic functions. - Ability to perform tasks requiring bending, stooping and kneeling. - Ability to push and pull objects or materials weighing up to 200 lbs. - Ability to climb stairs and ladders, working at heights up to approximately 30 feet, for extended periods of time, with the ability to reach, often times overhead. - Ability to grasp, lift or carry items weighing up to 100 lbs. occasionally waist high. - Ability to work alone with minimal supervision. - Ability to deal with a number of problems requiring initiative and good judgement.
Location
US-NJ-Woodcliff Lake
Location : Brand
Hilton
Location : Property Name Linked
Hilton Woodcliff Lake
Company Name
Pyramid Hotel Group
Department
Engineering
Position Type
Regular Full-Time
Hotel/Resort Name Hilton Woodcliff Lake
Posted Date 2 weeks ago(9/8/2021 6:45 PM)
Up to $500 bonus potential upon successful completion of 90 days employment*   POSITION PURPOSE To manually set up, break down, and service all meeting rooms in accordance withPyramid Hotel Grouphigh standards of quality. To collect all service ware and allocate in accordance with event order to supply function. ESSENTIAL FUNCTIONS: Communicate with supervisor throughout shift to be aware of the work. Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms with clean glasses and fresh water. Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. Replenish beverages as necessary, and check with guests for overall satisfaction. Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Anticipate equipment needs from event orders and count same. Mandatory attendance for monthly departmental meetings. Practice Teamwork" and "Clean as you Go" policies. Other: Regular attendance in conformance with the standards which may be established by Pyramid Hotel Groups from time to time.
Location
US-NJ-Woodcliff Lake
Location : Brand
Hilton
Location : Property Name Linked
Hilton Woodcliff Lake
Company Name
Pyramid Hotel Group
Department
Banquets
Position Type
Regular Full-Time
Hotel/Resort Name The StateView Hotel
Posted Date 2 weeks ago(9/8/2021 4:26 PM)
Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.   We are currently searching for a Dynamic, Hands-On General Manager for our StateView Hotel, Marriott Autograph Collection which boasts 164 guest rooms, over 10,000 square feet of meeting space and 2 outlets including our signature restaurant,  Flask & Beaker!   This is a highly empowering position requiring high energy and the ability to motivate, cultivate and mentor high performance teams devoted to achieving the highest standards of guest satisfaction and exceptional service.  We value forward thinking, progressive and creative personalities. We provide the resources, you provide the leadership, inspiration and results. The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives.   The General Manager: - Directs the total operation of the hotel to maintain established cost and quality standards - Drives associate experience - meets or exceeds employee satisfaction benchmarks - Achieves guests’ satisfaction goals and ensures maintenance and security of the hotel's physical assets - Develops and updates the business plan for the hotel and monitors financial performance - Drives Revpar, Revpar index and Revenue per guest - Administers company policy and procedures - Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations" - Hands on leadership of team - Drives GOP, Flow thru and NOI per key      
Location
US-NC-Raleigh
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The StateView Hotel
Company Name
Pyramid Hotel Group
Department
Hotel Operations
Position Type
Regular Full-Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 2 weeks ago(9/8/2021 4:12 PM)
Essential Duties and Responsibilities: - Processing and recording of invoices/expenses in accordance with Pyramid Hotel Group Accounting policies and 11th Edition standards. On a daily basis review the activity in the City Ledger and resolve any issues. - Assist with completion of weekly check runs, researching vendor statements, and W9 reporting. - Once the City Ledger activity has been reviewed, send out all invoices within 72 hours guest/group departure. - Within 10 days of the invoice date, a call should be made to the client to verify that they the bill and that they have had a chance to review it.  - Assist with reviewing the web-based credit card system and determine if any responses for charge back queries need to be responded to. - Fulfill all guest requests for copies of folios and or respond to queries about charges on their account. - Maintain proper filing system for all invoices that have been billed out and maintain a call log on file - Prepare month end A/R report i.e. summary of A/R, write-off log and recovery list. - Post payments on a daily basis for all payments received towards outstanding receivables and resolve any disputed amounts in a timely fashion. - Review and do appropriate adjustments to all house accounts, and package codes. - In absence of Accounting Manager handle all day-to-day job responsibilities. - Perform any and all other duties and job assignments assigned by Accounting Manager, Assistant Regional Controller, and Regional Controller. Hotel Experience preferred.
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Company Name
Pyramid Hotel Group
Department
Accounting
Position Type
Regular Full-Time